Sat.Sep 09, 2023 - Fri.Sep 15, 2023

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Delta Skymiles Change: The Strategy Behind the Shift 

Skift Blog

Skift Take: Delta has moved the goalpost for more than 100 million members of the SkyMiles program. What does it mean? Delta does not want your loyalty anymore but rather your spending.

Travel 330
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Sterling Launches Resort within Gujarat’s Largest Theme Park at Vadodara

Hospitality Net

Sterling Holiday Resorts, India’s leading leisure hospitality brand, announced the opening of its new resort Sterling Aatapi Wonderland, Vadodara located within Gujarat’s largest theme park.

Resorts 290
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Rosewood enters Oceania with addition of New Zealand’s Robertson Lodges

Hotel Management

Rosewood Hotels and Resorts is gearing up to enter Oceania via the New Zealand market with the addition of Robertson Lodges to its portfolio. The collection of three resorts, spanning the North and South Island, will officially join Rosewood’s collection on December 1, 2023 as Rosewood Kauri Cliffs, Rosewood Cape Kidnappers and Rosewood Matakauri. The expansion into Oceania marks an import milestone in Rosewood’s global growth strategy.

Dining 264
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The Importance of Understanding Your Customer’s Decision-Making Process

Anthony Cole Training

The buyer’s journey has been a critical topic of discussion for salespeople and marketers for a decade now. We have come to recognize how essential it is to understand how a prospect recognizes that they have a problem, how they go about searching for a solution and how they evaluate those solutions to make a resource choice and a decision.

Market 251
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Middle East Gaming Authority Paves Way For ‘Arabian Strip’ Gambling Zone

Skift Blog

Skift Take: Testing the waters with the announcement of the Wynn Al Marjan Island, the UAE government has gone to the deep end, announcing a federal level gaming authority. Chaired by the former CEO of MGM, this new authority sets the stage for a full-blown gambling industry.

Tourism 320
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Andaz Macau Opens Doors as Largest Property within Andaz Brand Portfolio

Hospitality Net

Offering 700 uniquely appointed rooms and suites, the new property immerses guests into the center of Macau’s art and culture at the award-winning integrated Galaxy Macau™ resort.

Branding 277

More Trending

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Enhancing hotel experiences: the role of augmented reality

eHotelier

Augmented Reality is no longer a futuristic concept; it's here and ready to redefine the hotel industry. Let's divesinto specific examples of how AR can be integrated into hotels to enhance guest experiences, from seamless check-ins to interactive room features, safety measures, and even entertainment options.

Hotels 116
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Morocco Tours Canceled by Deadly Earthquake as Operators Hope to Restart Soon

Skift Blog

Skift Take: Morocco is the latest destination impacted by a severe natural disaster, with tour operators needing to implement contingency plans to deal with the aftermath of a deadly earthquake.

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The Blakely Hotel in New York City Joins Trademark Collection by Wyndham

Hospitality Net

LuxUrban Hotels Inc. ("LuxUrban" or the "Company") (Nasdaq: LUXH), which utilizes an asset-light business model to lease entire hotels on a long-term basis and rent out hotel rooms in these properties in key major metropolitan cities, announced today that the Blakely Hotel in New York City has been re-branded as "The Blakely by LuxUrban, Trademark Collection® by Wyndham.

Hotels 278
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‘Critical issue’: Accommodation Australia takes action to drive greener future

Hotel Management

Peak industry body Accommodation Australia (AA) is pushing for a more sustainable industry through a new partnership with Ecotourism Australia. Accommodation Australia President, Leanne Harwood, said the partnership aims to promote “genuine and measurable sustainability” to its thousands of member hotels, motels and caravan parks. “There’s no doubt sustainability is one of the most critical issues for our guests, our members and the wider community,” Harwood said.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Forecast for new hotel openings in the Americas through 2025

Hotel Business

In the latest Hotel Construction Pipeline Trend Reports from Lodging Econometrics (LE), the total Americas—comprising the U.S., Canada and Latin America—hotel construction pipeline stands at 6,399 projects/785,897 rooms. The U.S. has 5,572 projects/660,061 rooms; Canada has 275 projects/37,359 rooms; and Latin America has 552 projects/88,477 rooms currently in their respective pipelines.

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Tailbox Raises $1.5 Million for AI-Based Tour Guide: Startup Funding Roundup

Skift Blog

Skift Take: Tailbox is the latest generative AI startup in travel to raise venture capital, this time with a future vision to provide travelers with a personal digital tour guide.

Travel 321
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Level 8, A First-of-Its-Kind Multidimensional Showcase for Culinary Exploration, Extravagant Entertainment, and Immersive Discovery Launches in Downtown Los Angeles

Hospitality Net

Immersive hospitality visionaries Mark and Jonnie Houston, in collaboration with Mitchell Hochberg of Lightstone, have launched a first-of-its-kind multilayered concept, Level 8. Revolutionizing Los Angeles’ dining and social landscape, this dining, drinking, and entertainment experience features eight distinct and mesmerizing destinations, occupying the entirety of the eighth floor of the recently launched Moxy & AC Hotel Downtown LA, located directly across the street from Crypto.com Arena and

Dining 277
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Video exclusive: inside Viewline Snowmass, one of Colorado’s best mountainside resorts

Hotel Management

Headlined by spacious slopeside ski-in, ski-out rooms, hot tubs, pools, fantastic après and a ski concierge, it’s no surprise the Viewline Resort Snowmass is one of Colorado’s best alpine properties year-in and year-out. At the Viewline Resort Snowmass, an Autograph Collection Hotel, expect contemporary mountain lodging with a 1960s flair, from the lobby through to the newly-reimagined rooms and suites on offer.

Resorts 246
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Away Together, Celitech partner

Hotel Business

Away Together , a mobile application that brings all components of the travel industry together on one platform, has entered into a partnership with Celitech, an eSIM platform company focused on helping businesses offer affordable connectivity for travelers. “The second you touch down and your phone connects to a foreign tower, the exorbitant fees begin with your cellular provider,” said Al Fares, CEO, Celitech.

Consumer 116
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Kayak Tries Side Hustle in Corporate Travel for Large Enterprises Like PwC

Skift Blog

Skift Take: The American Express GBTs of the world won't lose sleep over this. But Kayak's effort should be a wake-up call to the sector. Technologies like blockchain may be seeding more competition at last.

Travel 315
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Marriott International Signs Agreement with Pt. Pakuwon Jati Tbk. to Build Three Properties in Indonesia’s New Capital City

Hospitality Net

Marriott International, Inc. announced it has signed a Hotel Management Agreement with Indonesian real estate developer, PT. Pakuwon Jati Tbk. to open three properties in Indonesia’s new capital city, Ibu Kota Negara Nusantara. The multi-deal agreement was signed by President and CEO of Marriott International Anthony Capuano and President Commissioner of PT.

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Novotel Geelong honours flavours of Victoria at newly-opened restaurant, Tempo

Hotel Management

Novotel Geelong, alongside hotel owner Erdi Group, has introduced its new on-site restaurant with the opening of Tempo Kitchen and Bar this week. Situated along the Geelong waterfront, Tempo celebrates the flavours of Victoria with fresh seasonal ingredients and rich local produce sourced directly from local farmers, fishermen and producers. With a menu focused on seafood and grill, Tempo sets out to embody “the essence of Australian cuisine” and provide “a unique and unforgettable experience” f

Dining 246
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Putting guests first: providing an allergy-safe experience in your hotel

eHotelier

Putting guests first: providing an allergy-safe experience in your hotel - Insights - Insights Let's explore useful strategies hotels can use to go beyond the standard amenities and provide a fully customized and allergy-safe experience.

Hotels 116
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How Payment Innovations Will Power the Connected Trip of the Future

Skift Blog

Skift Take: As blended travel comes of age, tokenized payment innovations using artificial intelligence and augmented reality are paving new ways to create seamless travel experiences that span the entire customer lifecycle.

Travel 310
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Marriott International Signs Agreement to Bring Autograph Collection Hotels to AlUla in Saudi Arabia

Hospitality Net

Marriott International, Inc. has announced it has signed an agreement with AlUla Development Company (UDC), fully owned by the Public Investment Fund (PIF), to open an Autograph Collection property in Saudi Arabia. Expected to open in 2025, the hotel will be located in the heart of downtown AlUla.

Hotels 272
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Exclusive: IHG’s Out and Open a ‘platform for positive change’

Hotel Management

IHG Hotels and Resorts is uniting its LGBTQ+ colleagues through a supportive employee resource group with the recent launch of Out and Open in the Australasia and Pacific region. Created to offer LGBTQ+ employees a safe and respectful place to connect, Out and Open is a global initiative within IHG that has had success in several other regions. IHG’s Head of Corporate Affairs, JAPAC, Chris Waite, spoke exclusively to HM about the importance of community and connection, and his hopes for the grou

Events 162
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Crawford Hoying, with Shaner Hotels, adds 14th hotel

Hotel Business

Crawford Hoying has acquired Homewood Suites by Hilton Columbus OSU in partnership with international hotel owner, operator and developer, Shaner Hotel Group. This is the 14th hotel within Crawford Hoying’s portfolio, which now includes more than 1,800 hotel keys. The hotel is located in Upper Arlington and is 10 minutes from downtown Columbus and a two-minute drive from The Ohio State University.

Hotels 116
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Inside EasyHotel’s Turnaround: CEO Strives to Double Hotel Count by 2026

Skift Blog

Skift Take: With a turnaround artist at its helm, EasyHotel is finally poised for its long-awaited expansion. Recent investment in the company is a wager that affordability will matter more to some travelers than whether a hotel is Instagram-ready.

Hotels 310
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The St. Regis Red Sea Resort Set for December 2023 Opening

Hospitality Net

The St. Regis Red Sea Resort, part of Marriott Bonvoy’s global portfolio of 31 extraordinary hotel brands, today announces the opening of bookings ahead of its winter opening.

Resorts 270
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Celebration of Singapore: Mandarin Oriental transformation brings the outdoors in

Hotel Management

Singapore’s Mandarin Oriental hotel has re-opened to the public with a new look following a six-month transformation project. The hotel, which has been in operation for over 36 years, has been “reborn” with colour and inspiration from Singapore’s distinctive Angsana trees, and architectural traditions such as Peranakan style architecture and black and white houses.

Dining 147
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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IHG launches new digital booking experience

Hotel Business

IHG Hotels & Resorts has launched of a reimagined digital booking experience for its guests that leverages the power of cloud-based platforms. The enhanced booking experience empowers guests to select individual room attributes such as a higher floor or a room with a view, the company reports. Guests can also personalize their stays with various enhancements including IHG One Rewards elite-qualifying bonus points, food and beverage credits, lounge access, special in-room welcome amenities or

Upsell 115
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Airbnb Loses Three Quarters of its New York City Listings

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks closer at Airbnb's New York listings, Morocco tours resuming, and JetBlue's air traffic woes.

Travel 310
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The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali Unveils Its Breathtaking Revamp

Hospitality Net

The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali celebrates a momentous 32-year milestone as it gracefully concludes its full-scale transformation, a tribute to the captivating nature and indigenous Balinese culture that surrounds it. The resort is now welcoming guests to its elevated rooms, restaurants and facilities adorned with elements that cherish heritage combined with modern elegance.

Resorts 269
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Pro-invest unveils Spanish taperia at Melbourne’s Hotel Indigo

Hotel Management

Pro-invest Group’s AU$20million reinvention of 575 Flinders Lane, Melbourne sees the introduction this week of Beso restaurant and bar, adjoining the recently-opened Hotel Indigo Melbourne on Flinders. A Spanish taperia with a streetside entrance for locals and hotel access for guests, Beso will serve up Spanish classics with a contemporary twist, Victorian and Spanish wines, as well as Spanish vermut and signature cocktails.

Dining 147
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.