Sat.Apr 08, 2023 - Fri.Apr 14, 2023

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Mews Triples North America Hotel Tech Business With 6th Acquisition 

Skift Blog

Skift Take: The founder of Mews said late last year that there were more acquisitions in the pipeline. Here's the first since then, with no signs that it will be the last.

Business 350
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IHG strengthens presence in Nepal with four new luxury and lifestyle signings

Hospitality Net

IHG® Hotels & Resorts, one of the world’s leading hotel companies, has signed a management agreement with Nepal based Shangri-La Hotel & Resort Group to develop four new hotels in - InterContinental Kathmandu Lazimpat, Hotel Indigo Pokhara Gharipatan, InterContinental Resort Pokhara Begnas Lake, and InterContinental Resort Chitwan, Meghauli. The signing will see IHG add close to 500 rooms to its portfolio in Nepal, and debut two of its global brands, InterContinental and Hotel Indigo in the mark

Resorts 279
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She Has a Deal Announces Pitch Competition Finalists for 2023

Lodging

MCLEAN, Virginia—Officials of She Has a Deal announced the five finalist teams of the Early Career track selected to advance to the final round of SHaDPitch 2023. The annual hotel investment pitch competition allows teams of early career women to compete for the prize of $50,000 of equity in SHaD’s Prosperity Fund I, following the conclusion of a virtual, preliminary round of pitching.

Hotels 278
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5 Behaviors Great Sales Managers Exhibit to Drive Consistent Sales Results

Anthony Cole Training

Improve your sales management skills by implementing these 5 behaviors to help your sales team drive consistent results.

Sales 226
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Expedia CEO Looks to AI to ‘Rebalance’ Dependence on Google

Skift Blog

Skift Take: The travel industry has long hoped for something to counter-balance the pecking order in Big Tech. It's not assured, but this time around generative AI could make it happen.

Travel 326
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V Retreats Opens Its Newly Refreshed Hotel Atlantis Bay in Taormina, Sicily

Hospitality Net

Atlantis Bay debuts newly renovated rooms, including 5 brand new luxury suites, and redesigned common lounge areas, all overlooking the private Bay of Sirens.

Branding 289

More Trending

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Manage negative guest reviews with the 4 Rs

eHotelier

Make sure you utilise feedback, whether positive or negative, to improve your hotel and your online reputation Sometimes all it takes to change someone's mind about your hotel is a few well-thought-out words by a sympathetic and professional manager.

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It Is Time to Ditch the Phrase ‘Overtourism’

Skift Blog

Skift Take: The phrase "Overtourism" did its job since we coined it in 2016. Now it's time to move on for more nuanced solutions.

Tourism 355
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Accor Signs Fairmont Hotel in Agra, India

Hospitality Net

Accor has signed a deal with Shekhar Resorts to open the first Fairmont hotel in Agra, home of the Taj Mahal - one of the seven wonders of the world and an UNESCO World Heritage Site in India.

Resorts 271
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Trade Talk: Hotel Industry Leaders Discuss Challenges and Changes at AAHOACON 2023

Lodging

AAHOACON 23 brought hotel owners, vendors, and executives under one roof to note the industry’s strides, potential pitfalls for the coming year, and strategies to face challenges head-on. LODGING saw first-hand how the over 8,000 attendees showed up to the Los Angeles Convention Center in droves to attend general sessions, the tradeshow floor, and additional events.

Events 264
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Upselling strategies to grow revenue and improve business performance

eHotelier

Hotels can effectively grow revenue today through applying revenue management strategies to the practice of upselling. By analysing guest data, using dynamic pricing strategies, leveraging pricing psychology, personalizing offers, and providing staff with the right tools and training, hotels can improve overall business performance.

Upsell 119
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Hilton Picks Jaipur to Debut Waldorf Astoria in India

Skift Blog

Skift Take: Hilton plans to make the most of the luxury boom in the India market even as it is cautious about being not too far ahead of the curve.

Market 326
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Hotel performance recovery in China: A temporary setback due to Qing Ming

Hospitality Net

China’s hotel industry showed strong recovery in the first quarter of 2023, with domestic travel for both leisure and corporate purposes maintaining a V-shaped trajectory across the country and segments, including provincial and capital levels. As a result, hotel profitability has improved due to the return of demand, a sharp increase in hotel rates, and the industry’s ability to manage the new reality of rising costs in labor, energy and logistics.

Hotels 264
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CBRE: Loyalty Programs Should Help Soften Impact of Economic Downturn on Hotel Sector

Lodging

A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increase direct-to-consumer engagement and offset any occupancy shortfalls during an economic downturn, according to a recent CBRE report. Direct access to a base of loyal customers is a benefit to owning and operating a branded hotel. Loyalty members can help drive occupancy during off-peak periods or weaker economic conditions.

Occupancy 262
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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CBRE: Loyalty programs should soften economic downturn impact

Hotel Business

A record number of loyalty program members should help hotel brands lower their customer acquisition costs, increase direct-to-consumer engagement and offset any occupancy shortfalls during an economic downturn, according to CBRE. Direct access to a base of loyal customers is a benefit to owning and operating a branded hotel. Loyalty members can help drive occupancy during off-peak periods or weaker economic conditions.

Occupancy 115
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Marriott to Add 100 Hotels in India by 2025

Skift Blog

Skift Take: India is on track to be the hottest hotel development market in the world over the next few years. Plus, more highlights from this week's news in hotel deals and development worldwide.

Hotels 290
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V Retreats Opens Its Newly Refreshed Hotel Mazzarò Sea Palace in Taormina, Sicily

Hospitality Net

Mazzarò Sea Palace, which is just down the waterfront, but is set on a sandy beach on Mazzarò Bay, has reimagined dining concepts, with a new gourmet restaurant BLUM uniquely set on two small terraces facing the Bay, and a new look for its signature restaurant, Armònia.

Dining 264
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Brush Creek Ranch Makes Key Appointments With Werry, Douglas

Lodging

SARATOGA, Wyoming—Brush Creek Ranch announced today the appointment of Sydney Werry as Wine Director and Robert Douglas as Culinary Director. Continuing to grow and enhance the Ranch’s already extensive culinary offerings, Werry and Douglas will oversee the wine and food programs across the Ranch’s three luxury properties, in addition to The Farm at Brush Creek epicurean destination and Green Mountain private ski area.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Vision Hospitality Groups names Patrick O’Neil COO

Hotel Business

Vision Hospitality Group , a hotel developer and culture-focused operator, has added Patrick O’Neil as its new COO. As COO of Vision, O’Neil provides strategic, process and cultural leadership for the company’s 1200-plus associates across a current portfolio of 42 hotels. He most recently was with Peachtree Hotel Group which included roles as president of asset management and president of Peachtree Hospitality Management.

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How to Follow All the AI in Travel Headlines

Skift Blog

Skift Take: Read the top travel news headlines for the past week and learn how to always get the latest insights about travel and AI innovations.

Travel 320
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Minor Hotels Announces Upcoming Debut of Anantara in India

Hospitality Net

Minor Hotels, a hotel owner, operator and investor, currently with a portfolio of 530 hotels and resorts in 56 countries across Asia Pacific, the Middle East, Europe, the Americas, Africa and the Indian Ocean, announces the upcoming debut of its luxury Anantara brand in India. The new-build Anantara Jaipur Hotel will launch in Q4 2023 and is set to become a spectacular venue for weddings and celebrations.

Hotels 264
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Key International and Shaner Hotels Announce Opening of Oceanfront Springhill Suites In Jacksonville

Lodging

JACKSONVILLE, Florida—Key International, a real estate investment and development company, and Shaner Hotels, an international hotel owner, operator and developer, today announced the grand opening of the 156-suite SpringHill Suites by Marriott Jacksonville Beach Oceanfront in Florida. Shaner will operate the hotel, owned by Key International. “The SpringHill Suites by Marriott Jacksonville Beach Oceanfront marks our fifth hotel in the Jacksonville area, immediately creating economies of sc

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Procaccianti Companies acquires Newport Beach Hotel & Suites

Hotel Business

Procaccianti Companies, a real estate investment and services firm, has acquired the Newport Beach Hotel & Suites. The Newport Beach Hotels & Suites consists of two buildings, the historic property built in 1940 and the suite property built in 2008. The property features a rooftop deck, swimming pool and a day spa. This acquisition also includes an additional parcel of land, allowing for further potential development opportunities.

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Skift India Daily: EbixCash Gets Regulatory Nod for Long-Anticipated $732 Million IPO 

Skift Blog

Skift Take: Despite being embroiled in legal tussles related to acquisitions, EbixCash made its way to the market by generating relatively stable revenues and profits within the high-growth Indian economy.

Revenue 278
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Hospitality Inflation Report Reveals Potential for Price Increases

Hospitality Net

The recently released white paper Hospitality Inflation Report 2023 reveals that the hotel industry has effectively handled inflation and has successfully passed on the increased energy and labor costs to guests. This ability to manage costs and maintain profitability is one of the industry’s greatest strengths. Created by SuitePad, Europe’s leading provider of in-room tablets for the hospitality industry and an expert in digital guest communication, the report also reveals that this successful

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Using Hotel Virtual Tours to Provide a Unique Guest Experience

Little Hotelier

What are hotel virtual tours? Hotel virtual tours offer a digital way for potential guests to experience your hotel from a first-person point of view, by creating a digital recreation of your property they can ‘walk’ through. Letting a customer try before they buy is a great way to let them feel at ease with their purchase. But when that purchase is a couple of nights in a hotel that might be half a world away, a test run is a little less feasible.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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How hotels can rebuild customer loyalty

Hotel Business

By Danielle Harvey Once considered the budget-friendly options for travelers, the rising costs and unexpected fees associated with vacation rental sites like Airbnb and Vrbo have pushed travelers away—and now they’re returning to hotels. For travel and hospitality brands, now’s the time to take advantage and enhance the customer’s experience, both in person and digitally, to lock in the loyalty of travelers seeking places to stay.

Hotels 111
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Hoshino Resorts Wants to Take Japanese Hospitality Overseas

Skift Blog

Skift Take: Yoshiharu Hoshino, the CEO of Hoshino Resorts, doesn't follow the crowd. He's taking steps to combat overtourism and brand bloat in Japan while testing travel subscriptions. And he wants to bring Japanese inns to America.

Resorts 278
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Hotel Market Beat 2022 - Spain

Hospitality Net

In 2022, the hotel transaction activity in Spain reached €3Bn; a level only exceeded in 2017 and 2018 (record years). The total volume was 21% above 2021, despite the economic and political concerns. The rising popularity of resorts within hotel investments, as well as the continued attractiveness of major gateway cities with a strong leisure appeal, contributed to this significant growth.

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'Off the Shelf' or 'Have it Your Way'? How Hoteliers Should Shop for Business Intelligence

Hospitality Tech

Standardized BI reporting restricts creativity while a customized approach to reports, dashboards, charts and graphs presents data to hotel operators in ways that make sense to each property or brand.

Shopping 111
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.