Wed.Aug 09, 2023

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Sheraton Grand Sydney Hyde Park relaunches spa with luxury partners

Hotel Management

The five-star Sheraton Grand Sydney Hyde Park is relaunching its spa offering with a new sensory menu and a new team of skilled therapists to boot. The enhanced luxury experience at On The Park Rejuvenation Day Spa features a range of mind, body and spirit treatments from rejuvenation specialists Aromatherapy Associates, with products from French cosmetology brand Codage Paris.

Branding 246
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Unlocking Data Potential: Strategies for Effective Marketing Insights

Social Hospitality

All businesses benefit from the use of data. Data can be especially impactful in marketing. Instead of relying on a hunch, marketers can make informed decisions about how to inspire meaningful engagement with their target audience and create content that leads to conversions. The first and often most challenging step is finding the best methods to gather relevant data.

Market 130
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TFE signs $150 million ‘neighbourhood hotel’ in Melbourne’s Southbank

Hotel Management

TFE Hotels is expanding its Melbourne portfolio with the signing of a AU$150 million boutique hotel in Southbank, set to open in September 2025. A joint venture partnership between property developer Time and Place and MaxCap Group, the 188-room hotel marks the creation of a unique hotel brand, the Hannah St. Hotel, which will operate under the Collection by TFE Hotels brand.

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The power of transformative culinary experiences at hotels

eHotelier

Hotels must shift their F&B programming in stride with dietary cultural changes and there are specific ways within this food-as-medicine trend to activate new revenue streams and greatly enhance loyalty.

Revenue 98
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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A comprehensive guide to the hotel customer data platform

Revinate

At the risk of stating the obvious, hoteliers are in business to make money. But the foundation of the business is offering your guests a positive experience in exchange. A significant portion of your efforts to bring in more revenue hinge on understanding what your guests are looking for and finding the most efficient way [.] The post A comprehensive guide to the hotel customer data platform appeared first on Revinate.

Revenue 98
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Flywheel News | July 2023 Hotel Digital Marketing News | GCommerce

gcommerce

Some Google Universal Analytics Accounts Still Processing Data Even though Google claimed all UA accounts would stop processing data on June 30th, 2023, we've found that most accounts still show data flowing. The current notice that appears when accessing accounts states that the account will "stop processing data very soon". It appears that the end of data in UA is more of a rollout than a hard cut-off date for all accounts.

More Trending

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STAAH PRODUCT UPDATES YOU CAN’T MISS

STAAH

Continuing the trend of bringing you the best, here is a quick list of the latest product updates, enhancements, and features, that you should take note of. STAAH MAX Booking History We have added a new enhancement where the property can view the Booking History The History will display When the booking was cancelled Logs will indicate User and IP info STAAH MAX Roomsize display information STAAH MAX Booking engine users can now display the room size in the information section.

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Programme de fidélité hôtelier : comment choisir le meilleur pour vos clients

Experience Hotel

L’industrie hôtelière est en constante évolution, et à mesure que la concurrence s’intensifie, il est essentiel de fidéliser les clients pour assurer la croissance et le succès à long terme de votre hôtel. Les programmes de fidélité sont devenus un outil incontournable pour cultiver des relations durables avec les clients, tout en offrant des avantages tangibles.

OTA 52
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St. Regis Maldives Vommuli Resort – designed in nature

Hotel Designs

Hotel Designs St. Regis Maldives Vommuli Resort – designed in nature St. Regis Maldives Vommuli Resort – designed in nature Designed by WOW Architects, The St. Regis Maldives Vommuli Resort combines innovative contemporary design with a profound appreciation for the natural environment in which it resides… A striking silhouette set against the turquoise of the Indian Ocean, there’s no other property in the Maldives quite like The St.

Resorts 52
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HT Talks Tech with Appellation CCO Ed Skapinok During HITEC 2023

Hospitality Tech

Learn Skapinok’s reason for attending HITEC, insight into his company’s use of CRM tech and its booking platform, as well as his opinion on how AI can help the hospitality industry.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hôteliers : que mettre dans votre newsletter en termes de contenu ?

Experience Hotel

Le contenu de votre newsletter hôtelière doit être attrayant, pertinent et offrir de la valeur ajoutée à vos abonnés. Vous trouverez dans cet article quelques recommandations sur le contenu que vous pouvez inclure dans votre newsletter. 9 idées de contenus pour votre newsletter hôtelière Voici neuf idées de contenus pour enrichir et dynamiser vos newsletters afin de maximiser leur impact.

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Library Bar Launches New Cocktail Menu

Hotelier Magazine

TORONTO — Library Bar has launched a new cocktail menu by Fairmont Royal York hotel’s award-winning director of Mixology, James Grant. As an exceptional first for the iconic brand, Grant levies inspiration from a collection of odd and daring to refined ingredients, showcased in themes of Martinis, Masterpieces, Poetry, Folklore, Science Fiction and Best Sellers.

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Dublin Sales and Marketing Summit

In1solutions

In the last nine months, In1 Solutions and The Brand Mix have attended World Travel Market London , World Travel Market Africa , and Arabian Travel Market. It’s been a pleasure meeting with existing international clients, developing new partnerships, and discovering the latest in travel trends and technology. This September, we’re picking up where we left off in Dubai by attending the Sales and Marketing Summit in Dublin, Ireland.

Sales 52
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It’s Possible to Do More with Less During a Labor Shortage: Here’s How

Amadeus Hospitality

Originally published to Hotel Online As travel continues to recover, some airlines, hotels, restaurants, and event venues worldwide are struggling to keep up with demand due to labor shortages. And while labor shortages are nothing new, the pandemic brought about some fresh challenges, including the phenomenon of “revenge travel,” or the concept of consumers making up for lost time by booking more and longer travel experiences.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How Revinate fosters a people-first culture: Interview with CPO Kelly Buchanan

Revinate

Revination How Revinate fosters a people-first culture: Interview with CPO Kelly Buchanan "Every employee is constantly choosing to work for a company. It's essential to make the workplace a place where people want to be." That’s a key part of the outlook from Kelly Buchanan, Revinate’s Chief [.] The post How Revinate fosters a people-first culture: Interview with CPO Kelly Buchanan appeared first on Revinate.

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Demystifying Hotel Revenue Management: A Comprehensive Guide for Hoteliers

Hotel Speak

In the dynamic landscape of the hospitality industry, effective hotel revenue management stands as a cornerstone for optimizing profits. By delving into market dynamics, guest preferences, and strategic pricing, hoteliers can fine-tune their room rates, distribution strategies, and other pivotal elements to achieve maximum occupancy and revenue. Understanding the Essence Hotel revenue management is a strategic process encompassing the precise pricing of hotel rooms to unlock their full revenue p

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Does COVID Still Have An Impact On Leisure Travel?

Travelboom Marketing

In a post-pandemic world, leisure travel has rebounded and continues to evolve around the globe. A recent study by TravelBoom, 2023 Leisure Travel Trends Study: How the Economy and Changing Habits Will Shape the Future of Travel , found that guests are confident in traveling after Covid. Do people still care about covid? For the first time since the start of the pandemic, the majority of respondents from the United States (90%) and Canada (82%) indicated that Covid-19 has either no influence or

Travel 52
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Purrfect Stays: Engaging Pet Owners Through Effective Communication on Your Hotel Website

The Hotels Network Blog

In today's travel landscape, it's no secret that pet owners are seeking accommodations that warmly embrace their furry companions. Surprising statistics reveal that more than half of travelers (60%) worldwide now take their pets with them when they holiday. Furthermore, a staggering 25 million dog owners bring their beloved canines along for a vacation in pet-friendly hotels.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Dusit continues expansion in Japan with new luxury hotel promising ‘a total Kyoto experience’

eHotelier

Dusit International, one of Thailand’s leading hotel and property development companies, will continue its expansion in Japan this September with the opening of Dusit Thani Kyoto, a new luxury hotel in the city’s vibrant Hanganji Monzen-machi district, only 850 metres from major transportation hub Kyoto Station, which offers seamless travel connections throughout Kyoto and to the rest of Japan.

Hotels 52
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HB Exclusive: Raines unveils Waynesville Inn & Golf Club renovation

Hotel Business

With the legacy of the historic Donald Ross-designed course at the heart of the company’s vision, Raines , in partnership with Bobby Weed Golf Design , has transformed the Waynesville Inn & Golf Club into “a perfect blend of refined amenities and top-notch golf” within the Western North Carolina landscape. “Our goal was to create a place where members and guests can enjoy both the laid-back charm of the mountains and the comfortable, updated amenities,” said David Tart, managing partne

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New independent hotel The Dagny opens in downtown Boston

eHotelier

At the corner of work and play, where Downtown Boston and the Financial District converge, The Dagny Boston Hotel officially opens its doors today, welcoming guests and locals alike to discover an exciting new chapter in the building’s storied history. Originally known as the Batterymarch Building, this Art Deco icon rose to prominence in 1928 as the city’s first skyscraper and was quickly hailed for ushering in a new century in the city’s pedigree.

Hotels 52
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Rosewood Hotel Group names Joerg Zobel COO

Hotel Business

Rosewood Hotel Group has appointed Joerg Zobel as its new COO. An executive with more than 25 years of global experience steering consumer-facing companies towards sustained growth and market leadership, Zobel will head Rosewood Hotel Group’s global operations across its four brands including Rosewood Hotels & Resorts, New World Hotels & Resorts, Asaya and Carlyle & Co.

Retail 52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Marcello Ventisei appointed General Manager at Voco Grand Central Glasgow

eHotelier

Voco Grand Central Glasgow is excited to introduce their new general manager, Marcello Ventisei. Under the management of IHG, Marcello will supervise 233 guest rooms, the hotel's restaurant, its Champagne bar, and several meeting and event venues.

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BH Properties acquires San Francisco’s Anchorage Square

Hotel Business

BH Properties has acquired Anchorage Square, a 322,000 mixed-use property in San Francisco’s Fisherman’s Wharf that is anchored by the 128-key Courtyard San Francisco Fisherman’s Wharf. At 2.6 acres and encompassing an entire city block, the property’s other components include 28,800 sq. ft. of office space, 63,000 sq. ft. of retail space and a 685-stall parking garage.

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Chris Moore appointed Corporate Director of Food and Beverage at LBA Hospitality

eHotelier

LBA Hospitality, an Alabama-based hotel management company, today announced that they have hired Chris Moore to be the company's Corporate Director of Food and Beverage Lifestyle and Full Service Brands. Prior to her arrival at LBA Hospitality, Chef Chris was the Director of Culinary Operations and Executive Chef for a hospitality company where she was responsible for the concept, menu design and overall profitability for six full-service properties.

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LBA names Chris Moore to F&B post

Hotel Business

LBA Hospitality , an Alabama-based hotel management company, has appointed Chris Moore as corporate director of food and beverage, lifestyle and full-service brands. Prior to her arrival at LBA, Moore was the director of culinary operations/executive chef for Ascent Hospitality, where she was responsible for the concept, menu design and overall profitability for six full-service properties.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Elise Capital accelerates growth with acquisition of Holiday Inn Express & Suites

eHotelier

Elise Capital, a hotel real estate investment firm, announced today the acquisition of the Holiday Inn Express & Suites Picayune-Stennis Space Center, located in Picayune, Mississippi. This property marks the firm's third hospitality acquisition in the last two years.

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First Tempo by Hilton debuts

Hotel Business

Hilton has opened the 661-room Tempo by Hilton Times Square, the first hotel from the Tempo brand. Located in TSX Broadway, a new 46-story tower featuring experiential retail, entertainment spaces and the historic Palace Theatre, the hotel matches the “ever-evolving needs of the traveler whose ambitious spirit calls for both moments of relaxation and inspiration,” according to developers.

Retail 52
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Meyer Jabara Hotels’ journey culture reaping a 75% employee retention rate

eHotelier

Meyer Jabara Hotels is reporting a 24.20% turnover rate through the first half of 2023. With the U.S. Bureau of Labor Statistics citing 70% to 80% turnover annually as the industry norm, this 46-year-old hotel ownership and management group is obviously doing something right. With hotel operators still feeling the sting of the “Great Resignation,” MJH is revealing its secret to employee retention success.

Hotels 52
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Hotel Equities surpasses 2019 benchmarks

Hotel Business

Hotel owner, operator and developer Hotel Equities has reported noteworthy performance growth in 2023 year to date, significantly surpassing 2019 benchmark levels. By focusing on key performance indicators (KPIs), the company has achieved performance results surpassing 2019’s enterprise RevPAR by 20% and 2022’s by 26%. These achievements can be attributed to several initiatives implemented by the company’s revenue generation team led by Kevin Fraser, SVP, sales & revenue generation, an

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.