Wed.Aug 30, 2023

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Building an Effective Sales Coaching Program in a High-Tech World

Anthony Cole Training

To compete in the marketplace today, companies must first, identify the sales coaching needs of their managers and the strengths and weaknesses of the salespeople they coach. We know that in order to differentiate in business today, salespeople must be consultative, have great interactions with clients, provide solutions that solve their problems, and also create revenue for the company.

Sales 304
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A GM’s Book Review – “The Prosperous Hotelier”

Hotel Financial Coach Blog

Click on image to learn more The Prosperous Hotelier Book A GM’s Book Review What People Are Saying Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic

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7 steps to creating a guest journey for the first time

eHotelier

In an industry as competitive as hospitality, creating a seamless guest journey is essential for hotels. Here is a step-by-step recap on how to do it.

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Getting to Know WebRezPro: Key Reports

Webrezpro

While the thought of reporting makes many of us cringe, smart hoteliers know that tracking hotel reservations, rooms, and revenue is key to running an efficient operation and making decisions that drive success. Some lodging operators spend too much time manually gathering data from various sources and creating spreadsheets, but there’s a better way.

Revenue 108
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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RIDE with Red Roof signs first woman-owned franchise

Hotel Business

Red Roof has signed its first fully woman-owned franchise since launching its new RIDE with Red Roof initiative. The property is a Red Roof Inn & Suites conversion located in Richland, MS, and is the second hotel in owner Kalpana Patel’s portfolio. It brings the number of Red Roof properties owned or partially owned by women to more than 35%. RIDE (Road to Inclusivity and Diversity in Entrepreneurship) will expand and further diversify hotel ownership and entrepreneurial opportunities for un

Business 105
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Reetu Gupta Announces Fall Book Launch

Hotelier Magazine

TORONTO — Canadian business executive, Reetu Gupta, is sharing her decades of experience, affirmational habits, and messages of gratitude in her new book, Auspicious: Embracing the Path Toward Courage, Conviction and Confidence. The print and digital book will be published and released by Dolce Media Group on September 7, 2023. Gupta, a proven leader in the hospitality and real-estate industries, is also a successful life coach and mentor.

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Hotel packages: Examples and unique ideas

SiteMinder

What is a hotel package? A hotel package is a curated bundle of amenities, services, and experiences designed to enhance a guest’s stay while offering added value. Far more than just a room booking, a hotel package aims to provide a holistic experience, often at a discounted rate compared to purchasing each element separately. Whether it’s a romantic getaway package that includes a couple’s spa treatment and a candlelit dinner, or a family adventure package featuring tickets t

Hotels 98
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Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof’s Success with Oaky’s Front Desk Upsell Automation

eHotelier

Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation - Suppliers - Insights %

Upsell 98
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Bab Al Shams – reimagined as a A Rare Finds resort

Hotel Designs

Hotel Designs Bab Al Shams – reimagined as a A Rare Finds resort Bab Al Shams – reimagined as a A Rare Finds resort With a design by LW Design, Nakheel and Kerzner International launched its first property, Bab Al Shams, A Luxury Desert Resort & Spa, under its new brand, ‘Rare Finds’… LW Design was commissioned to reinvent Bab Al Shams , a landmark destination, into a contemporary and glamorous desert resort and significantly, the first property in the Rare Finds portfolio.

Resorts 98
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BarTrack Integrates with the Toast Platform

Hospitality Tech

This integration is designed to help restaurant and bar teams with reports they can use to pinpoint where, when, why and how beverage waste occurs and strategize improvements.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Case study: Atlas Concorde sets the tone at San Antonio Resort

Hotel Designs

Hotel Designs Case study: Atlas Concorde sets the tone at San Antonio Resort Case study: Atlas Concorde sets the tone at San Antonio Resort With the aim of creating a harmonious fusion between man and nature to amplify the beauty of the light reflected off the Ionian Sea and the pure white local architecture, porcelain floor and wall tiles were selected from the Atlas Concorde Boost World collection at this Greek island resort… Overlooking the Ionian Sea in the heart of the Greek island of

Resorts 97
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Time for a Change: Why Hotels Need to Shift from RevPAR to NetRevPAR

Demand Calendar

There's a cautionary tale in the expression, "What gets measured gets done." If an organization manages by inappropriate or misguided measurements, it can lead to counterproductive behavior, misallocated resources, and strategic blunders. In essence, what gets measured incorrectly still "gets done"—but not in a way that aligns with the true goals or values of the organization.

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In conversation with: Morten Lund Petersen on sustainable furniture design

Hotel Designs

Hotel Designs In conversation with: Morten Lund Petersen on sustainable furniture design In conversation with: Morten Lund Petersen on sustainable furniture design Having been in the audience in the Fritz Hansen showroom during Clerkenwell Design Week, where Morten Lund Petersen, the brand’s sustainability manager, took on the task of giving us a deeper insight into questions and concerns around the process of specification and sustainability, writer Pauline Brettell sat down with him to t

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At MURTEC Executive Summit: Bryan K. Williams on Building, Sustaining Superstar Teams

Hospitality Tech

Attendees will leave this dynamic session with a set of actionable takeaways they can bring back to their organization.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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LE: Global construction pipeline increases 3% YOY

Hotel Business

In the Q2 ‘23 Global Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts state that the total global construction pipeline stands at 14,572 projects/2,310,238 rooms, up 3% year-over-year (YOY) by projects and 1% YOY by rooms. Worldwide, at the close of the second quarter, there are 6,154 projects/1,108,498 rooms under construction; 3,679 projects/506,760 rooms scheduled to start within the next 12 months; and 4,739 projects/694,980 rooms in the early planning stage.

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On Page SEO Checklist – 13 Major Elements to Optimize

MediaBoom

An on-page SEO checklist will take you through the essentials your website needs to rank. You can tackle tasks like writing title tags, adding internal and external links, and finding target keywords. What is on-page SEO, and what should be on your checklist? On-site or on-page SEO is adjustments to a website’s internal links, tags, and content to increase its ranking.

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Cendyn acquires WIHP 

Hotel Business

Cendyn has acquired WIHP , a hotel digital marketing agency and metasearch platform provider. The acquisition signifies a key milestone in Cendyn’s quest to facilitate profitable revenue growth for the hospitality industry through continued investment in driving direct bookings, according to the company. The merger represents a leap for Cendyn, reinforcing its EMEA and global footprint at a time when the industry is focused on driving more profitable revenue.

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L’intelligence artificielle révolutionne l’e-réputation

Experience Hotel

Dans un monde où la réputation en ligne peut faire ou défaire une entreprise, l’intelligence artificielle (IA) émerge comme un allié puissant dans la gestion de l’e-réputation. Cette convergence entre la technologie de pointe et la gestion de l’image en ligne permet aux entreprises de rester en tête des tendances et de prédire les problèmes potentiels avant qu’ils ne prennent de l’ampleur.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Oxford Capital to debut four San Francisco hotels

Hotel Business

Chicago-based Oxford Capital Group LLC will open four rebranded and repositioned hotel properties in downtown San Francisco this fall: Hotel Julian San Francisco (formerly Hotel Vertigo, and originally Empire Hotel), SoMa House (formerly Americania Hotel), Hotel Garrett (formerly Good Hotel) and Hotel Fiona (formerly Carriage Inn). In the Bay Area, Oxford currently owns and operates Hotel Griffon on the Embarcadero; Inn at Union Square and King George Hotel in Union Square; Creekside Inn in Palo

Hotels 59
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Beechwood Real Estate Advisors Adds to its Team

Hotelier Magazine

TORONTO —Jennifer Gellatly has joined Beechwood Real Estate Advisors, Brokerage Inc. as vice-president. Gellatly brings more than a decade of hospitality real estate and franchising experience, having previously worked at Northland Properties, Shoeless Joe’s, RECIPE, Boston Pizza and the LCBO’s head office. Her focus at Beechwood will be on hotel and land-development sales.

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Cruising to Success: Unleashing Your Inner Maverick in Hospitality Marketing

Lure Agency

Scaling Up Strategies for Hotel Vendors and Suppliers In today’s fast-paced and ever-evolving hospitality industry, a hotel vendor hoping to stand out from the competition is more critical than ever, but not a Mission Impossible. Hotel vendors and suppliers play a vital role in the success of hotels. Still, with a saturated market and discerning consumers, traditional marketing strategies might not cut it to capture the attention of your prospective customers.

Market 52
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Highgate appointed to manage Hilton Garden Inn Kauai Wailua Bay

eHotelier

Highgate, a leading real estate and hospitality management company, has been selected by Continental Assets Management to manage Hilton Garden Inn Kauai Wailua Bay. This marks Highgate’s’ first property on Kauai and its 12th property in Hawaii, including the notable ‘Alohilani Resort Waikiki Beach and The Twin Fin, Oahu.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Choice promotes four key executives

Hotel Business

Choice Hotels International Inc. has revealed key executive appointments that position the company for continued future growth following its acquisition of Radisson Hotels Americas and the successful integration of its nine brands onto Choice’s central reservation system. “Choice has always been a growth company, and that growth is now accelerating,” said Patrick Pacious, president/CEO, Choice Hotels. “We are a stronger company than we were just a year ago.

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Autumn In and around St. Moritz gets bigger and better

eHotelier

In response to growing demand to spend autumn holidays in St. Moritz, more and more hotels and restaurants in town and in the Engadin are extending their opening days. The recently opened Grace La Margna Hotel – the first five-star hotel in the area – welcomes guest 365 days a year, the Suvretta House remains open until 22 October 2023, and the Grand Hotel Kronenhof Pontresina goes right into the winter season without ever closing its doors.

Closing 52
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Web Exclusive: Restaurantware raises the food-packaging game

Hotel Business

Since 2010, Restaurantware has manufactured design-forward and sustainably-focused products for a number of businesses, including hotels, that enhance the presentation and perceived value of each dish, drink and meal served. The company offers items from takeout containers and straws to drinkware and napkin dispensers. Jamil Bouchareb, CEO, Restaurantware, founded the company to fill a need in the market. “Chefs and operators were looking for products that could bring the vision for their

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Oscar Gonzalez appointed General Manager at W Punta de Mita in Riviera Nayarit

eHotelier

W Punta de Mita, the newly reimagined beachfront resort on the shores of Riviera Nayarit, is pleased to announce the appointment of Oscar Gonzalez Ibarra as General Manager. With his extensive expertise in luxury hospitality and commitment to delivering unparalleled guest experiences, Gonzalez is poised to lead W Punta de Mita's reputation as the premier lifestyle hotel in the region.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Hotels navigating corporate travel changes in hybrid work era

Hospitality Today

Remote work's ascent caused demand shifts, prompting hoteliers to doubt pre-pandemic business travel recovery

Travel 45
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Jolyon Bulley appointed Executive Committee Member at American Hotel & Lodging Association (AHLA)

eHotelier

The American Hotel & Lodging Association (AHLA) announced today that Jolyon Bulley, Chief Executive Officer - Americas, IHG Hotels & Resorts has been appointed to its executive committee.

Resorts 52
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Snow shortages on Europe’s ski slopes to worsen

Hospitality Today

At current rates of greenhouse gas emissions, 90% of Europe's ski resorts will eventually face critical shortages of natural snow, a new study suggests

Resorts 40
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UNWTO strengthens relationship with Israel during official visit

eHotelier

As a founding Member State, joining in 1975, Israel has played an active role in UNWTO's work and continues to serve on several important Committees and bodies. Following on from the official visit of Israel's Ministry of Tourism, to the UNWTO headquarters in Madrid in July, the UNWTO Secretary-General Zurab Pololikashvili led a delegation to Israel for a series of high-level discussions around shared priorities.

Tourism 52
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i