Tue.Feb 28, 2023

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How to create an emergency plan for your hotel

eHotelier

While the potential for emergencies to arise may be outside of your hotel’s control, your ability to respond is not. By placing focus on planning for emergencies, your hotel is likely to be able to recover from them more positively.

Hotels 111
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Hoteliers must adopt a multi-pronged approach for the return of Chinese tourism

SiteMinder

Many parts of the world are excited about the prospect of travellers from mainland China returning to their shores but, while your hotel can certainly benefit from the opportunity, there are no simple answers when it comes to planning and preparing for this. With major destinations still maintaining restrictions, travel staffing and resource challenges, and changing traveller behaviour, there are many logistical and strategic factors for hoteliers to consider.

Tourism 105
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How to turn wine into profit, with Adam Mogelonsky

eHotelier

Learn from a leading expert in hospitality, Adam Mogelonsky, about the latest trends in wine and how to make money from it. Tune into this podcast episode for valuable insight on turning wine sales into profit!

Sales 104
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Fun facts about GDS

STAAH

One of the oldest distribution platforms, a GDS connects your hotel to travel agents looking for the right accommodation for their clients. Feeding in real-time rates and availability is important in this highly competitive platform that attracts high-value guests. Let’s look at some fun facts about this distribution system: The first GDS was created in the 1960s by American Airlines.

Travel 98
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Unique Vacations appoints Tony Cortizas chief marketing officer

Hotel Business

Unique Vacations Inc. (UVI), an affiliate of the worldwide representative of Sandals Resorts and Beaches Resorts , has named Tony Cortizas as chief marketing officer (CMO). Cortizas brings more than three decades of creative storytelling and strategic brand-building expertise for global hospitality names, according to the company. He will report to CEO Jeff Clarke. “Tony’s body of award-winning work demonstrates his proven ability to engage audiences over time and across channels wit

Market 97
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Cedar Manor increases direct bookings with Little Hotelier

Little Hotelier

A perfect hideaway amidst England’s most picturesque landscape A family-owned boutique hotel located within the Lake District National Park, Cedar Manor is just a stroll from Windermere. Over 30 awards have been awarded for every aspect of their guest experience, including green tourism efforts. It is the attentive and personal service that instantly evoke a sense of warmth and passion for excellence when guests walk through the door.

OTA 92

More Trending

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11 Budget-Friendly SMS Marketing Tips (And Mistakes to Avoid)

Textedly

Are you a startup looking to make a profit with low initial costs and minimal risk? Well, you are not alone. Most entrepreneurs and marketers look to find opportunities for low-risk, high-yield investments.

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From A to Z, the cost of hospitality only goes up

Hotel Business

By Bob Habeeb Over the past three years, beleaguered hoteliers have faced down high turnover, uncertainty, the need to invest in new technology and, of course, price volatility. Everything from tangible goods like construction materials to the utilities underpinning each property has experienced a marked price increase due to a disrupted supply chain and inflation.

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Is this what the next generation of luxury cabins looks like?

Hotel Designs

Hotel Designs Is this what the next generation of luxury cabins looks like? Is this what the next generation of luxury cabins looks like? Thinking outside the box, design studio Aylott + Van Tromp has developed Nokken as the ‘next generation’ cabin and benchmark within the wellness retreat industry… Making itself known as a true gamechanger in the rapidly expanding modular cabin market, Nokken by Aylott + Van Tromp provides a full turnkey cabin solution alongside a host of busi

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AHLA: Hotels on hiring spree with better wages, benefits, flexibility

Hotel Business

As nearly 80% of hotels experience staffing shortages, hoteliers are offering potential hires a host of incentives to fill vacancies, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Seventy-one percent of respondents are increasing wages, 64% are offering greater flexibility with hours, and 33% are expanding benefits—but 81% say they are still unable to fill open positions.

Hiring 59
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Amadeus Gets Appointed as a Business Intelligence Provider of Ascott

Amadeus Hospitality

Implementation of Amadeus’ Demand360® solution will provide leading international lodging owner-operator, The Ascott Limited (Ascott), with access to forward-looking booking data to enable strategic growth March 1, 2023 – As travel continues to return across the world, hoteliers must consider how to stand out amid increased competition. A host of challenges face hoteliers, including the realization that in order to succeed, they must rely on business tools that enable them to make smarter

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Exploring the Wonders of Colombia: Your Ultimate Itinerary for 2023

Private Upgrades

Over the last few years, Colombia has overgone a major transformation. Thanks to its many splendid offerings, it has become an attractive travel destination. That doesn’t come as a surprise, though. After all – when you have the Amazon rainforest, some of South America’s most gorgeous scenery, and plenty of exciting adventures available, it’s easy to attract visitors.

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MEET UP London 2023 is now sold out!

Hotel Designs

Hotel Designs MEET UP London 2023 is now sold out! MEET UP London 2023 is now sold out! MEET UP London, Hotel Designs ‘ spring networking event, which takes place on April 24, will welcome leading interior designers, architects, hoteliers and suppliers at The Upstairs at The Department Store, Brixton… It has been the fastest-selling event in the brand’s history, and now MEET UP London , Hotel Designs’ first networking event of 2023, has sold out almost two months ahead of

Events 52
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5 Credit Card Processing Best Practices For The Hotel Industry

Hotel Speak

In an ever-changing world, the hospitality industry must adapt to all new policies as well as technologies. Hotels need to ensure that they guarantee their guests convenient and secure payment processing. With more and more transactions being done through credit cards, hotels need to follow different practices to protect themselves and their guests.

Hotels 52
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Now Hiring: Social Media Coordinator

Inn Sight

If you love food, beverage and brands, you’ll fit right in with our team! Our ideal candidates will be savvy and energetic marketers with the drive to learn and strive for improvement. You will assist the senior team with strategy, social media management, ad management and day-to-day tasks for a range of local Sydney clients.

Hiring 52
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Cloudbeds Partners with Leading Revenue Management Systems

Cloudbeds

Industry’s #1 PMS will directly integrate with top revenue management systems (SAN DIEGO) February 28, 2023 — Cloudbeds, the leading hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced a significant expansion of its revenue management offering through new partnerships with leading industry innovators.

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Marriott International signs agreement with Grandi Immobili Italiani S.r.l.

eHotelier

Marriott International today announced it has signed an agreement with Grimit S.r.l. to bring The Ritz-Carlton brand to Italy, signaling a commitment to strengthening its portfolio of properties across the company’s luxury brands in Italy. Through a significant conversion of the former Hotel Grande Bretagne in Bellagio, the brand will bring its legendary service and elegant aesthetic to Lake Como, one of Italy’s most coveted destinations.

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LE: Global early-planning-stage projects reach record highs in ’22

Hotel Business

According to the Lodging Econometrics (LE) year-end 2022 Global Construction Pipeline Trend Report, the total global construction pipeline stood at 14,267 projects, a 4% increase year-over-year (YOY), with 2,298,846 rooms. The global pipeline has remained relatively flat for three consecutive years, following the onset of the COVID-19 pandemic, after reaching peak project and room counts in Q4 2019.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Accor brings emblems collection to Vietnam’s “Pearl Island”

eHotelier

Accor, a global hotel leader and the region’s largest international hotel operator, continues to reinforce its leadership position with the announcement of a new flagship destination for its newest luxury brand, Emblems Collection in Phu Quoc. This marks the brand’s debut in the Vietnam market.

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Phoenix achieves second highest Super Bowl weekend ADR, RevPAR

Hotel Business

As forecasted , Phoenix’s hotel industry ranked second all-time among Super Bowl host markets in ADR and RevPAR during the weekend of the big game, according to STR. While the market’s rankings were as forecasted, the values that produced that status were different than projected. ADR ($538) and RevPAR ($468) beat forecasts, while occupancy (86.9%) was lower.

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Daniele di Bella appointed as Vice President and Head of Global Sales at Onyx CenterSource

eHotelier

Onyx CenterSource, a leading global provider of B2B payments and business intelligence to the hospitality industry, today announced the appointment of Daniele di Bella as vice president & head of global sales, responsible for accelerating revenue, developing new sectors and contributing to marketing and business strategies.

Sales 52
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Courtney Jones joins OTA Insight

Hotel Business

OTA Insight has appointed Courtney Jones to the sales leadership team as VP, North American enterprise sales. Jones brings more than 25 years of hospitality and hospitality technology sales experience to OTA Insight, with expertise in business development and organizational growth, according to the company. Her experience includes stints with IDeaS, Amadeus, Cvent and Destination Resorts.

OTA 52
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Olivier Lau appointed as General Manager at The Ritz-Carlton, Tysons Corner in McLean

eHotelier

The Ritz-Carlton, Tysons Corner is proud to announce the recent appointment of Olivier Lau to the role of General Manager. With nearly two decades of hospitality experience, Olivier brings a plethora of knowledge to his new title, where he will continue to establish the hotel as a luxury destination in picturesque Northern Virginia. In this role, he will also have oversight for The Ritz-Carlton, Georgetown, Washington D.C., with their shared Guidance Team members supporting both locations.

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Amazing Hotel Strategies to Attract Guests During Summer 2023

eZee Absolute

Seasons affect everything! Especially in the hospitality industry. It directly impacts hotels’ occupancy rates as travelers prefer or avoid visiting certain locations during odd seasons. For instance, in extreme weather conditions like heavy rainfall, traveling takes a back seat. But apart from that, people do travel to hill stations and beaches in the summer and to warm areas in the winter.

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Tokyo’s hotel room rates pacing ahead of pre-pandemic levels

eHotelier

The reopening of Japan’s international border several months ago, along with the National Travel Support campaign, have helped boost Tokyo’s hotel average daily rate (ADR) beyond pre-pandemic comparables for two straight months, according to STR.

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What does healthy competition look like in the hospitality industry?

Hotel Business

By Pradip Patel Maintaining healthy competition among hotels is critical for consumers and operators. It ensures guests get the best value for their money and quality customer service, and that all operators earn their fair share with maximum profitability. In a healthy competitive market, hotel operators provide the best services for the value, depending on the tier level or class of the hotel.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Hotels on hiring spree with better wages, benefits, flexibility

eHotelier

As nearly 80% of hotels experience staffing shortages, hoteliers are offering potential hires a host of incentives to fill vacancies, according to a new survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA).

Hiring 52