Wed.Feb 08, 2023

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Data privacy: how hotels can protect guest and customer data

eHotelier

If you work at a hotel, you need to know about data privacy and the threats that exist around every corner. Here are steps you can take to safeguard this data and eliminate those threats.

Hotels 119
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Knowland: Phoenix ranks as January’s meetings volume leader

Hotel Business

The Phoenix market led the U.S. meetings and events industry by volume for January, according to Knowland. The Arizona capital city was followed by Orlando and Washington, DC. The leading industry driver for meetings was technology across four of the top five markets. “The United States meetings and events business is back, growing both year over year and over historical baseline years,” said Kristi White, chief product officer, Knowland. “The January number seems a bit outlandish bu

Events 64
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Accommodation Providers: Strategic Tips to Get More Revenue

Refine

If you've ever considered becoming an accommodation provider or already own accommodation and want to maximize your revenue, this is the article for you. In this in-depth dive into accommodation ownership, you can learn about the many different types of accommodation available for travelers and how you can get more revenue as an owner. Quick The post Accommodation Providers: Strategic Tips to Get More Revenue appeared first on Revfine.com.

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Wyndham signs debut Trademark property in India

Boutique Hotel News

India: Hotel franchising company Wyndham Hotels & Resorts has signed The Earth Amritsar, Trademark Collection by Wyndham, its first for the brand in India. Expected to open in early 2024, the 57-room hotel will be operated in collaboration with Earth Suites & Resorts Private Limited – a hotel operator with properties in Amritsar, Goa and Raipur.

Scale 59
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Former AHLA CEO to join Hilton

Hotel Business

Former American Hotel & Lodging Association (AHLA) President/CEO Katherine Lugar has been named EVP, corporate affairs at Hilton , effective in April. Hilton’s corporate affairs department includes communications, government affairs and ESG functions globally for the company. Lugar will report to Chris Nassetta, president/CEO, Hilton, and serve as a member of the executive committee.

Retail 59
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HAMA ASSET MANAGEMENT ACHIEVEMENT AWARD 2023

HotStats

HAMA EUROPE ASSET MANAGEMENT ACHIEVEMENT AWARD

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Have it Your Way: The Importance of Flexibility in Improving Guest Experience

Intelity

The importance of flexibility is key for the guest experience — and hotel technology can help Today’s traveler is a new breed. Gone are the days when guests traveled strictly for just work or just pleasure. The rise in bleisure and the increase in remote work has created a new kind of hybrid traveler. And, thanks to the continual incorporation of technology into our everyday lives, today’s guests are used to getting what they want, when they want it, and how they want it.

Dining 52
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What Top Hotels are Looking for in a Taskforce Contractor

Hospitality Taskforce

Taskforce contractors are an important component of the hospitality industry. When full-time staff is overwhelmed due to understaffed departments for various reasons, short-term contractors can help support daily hotel functions until the hotel is fully staffed again. Still, that doesn’t mean just anyone fits the bill. The best contractors come with certain characteristics, including the following: Experience and Qualifications Taskforce contractors should know the inner hotel workings of their

Hiring 52
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Workspace Design Show: a closer look at the design talks

Hotel Designs

Hotel Designs Workspace Design Show: a closer look at the design talks Workspace Design Show: a closer look at the design talks Returning to London’s Business Design Centre on February 27-28, the Workspace Design Show builds on the theme ‘Destination Workplace: Places Where People Want to Be’ Here is a little more about what to expect in the talks, interviews and discussions… To cover the ever-changing world of workplace strategy and design, there will be four different talks p

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108 – Hospitality Trailblazers: Linda Saron

Travel Media Group

Tune in to this insightful episode and join host Ryan Embree as he and Linda give you the 411 on everything OCI Hospitality. This podcast episode includes amazing information and expertise for hoteliers looking to connect with their travelers, increase bookings, and increase revenue. Suite Spot Podcast · 108 – Hospitality Trailblazers: Linda Saron Episode Transcript Our podcast is produced as an audio resource.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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In conversation with: Gaurang Jhunjhnuwala, CEO of Naumi Hotels

Hotel Designs

Hotel Designs In conversation with: Gaurang Jhunjhnuwala, CEO of Naumi Hotels In conversation with: Gaurang Jhunjhnuwala, CEO of Naumi Hotels Naumi Hotels is a family-owned business that has a refreshing approach to hospitality – the design and sustainability-led hotel group is giving the industry a serious shake-up with husband and wife duo Arshiya and Gaurang Jhunjhnuwala leading the way… Having recently opened the doors on the seventh property in its portfolio, Naumi Wellington was quic

Hotels 52
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Guestcentric Generates nearly €300 Million for Portuguese Hotels

Guest Centric

Reading Time: < 1 minute Guestcentric, leading provider of hotel website and reservations solutions in over 60 countries, has generated 590,000 reservations, 1.6 million nights, and €272 million in revenue for 563 hotels in Portugal, in 2022. Revenue generated in 2022 was substantially higher than 2019 levels due to increased ADR. The average daily rate per night per room increased.

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Rodger Powell appointed as AustralAsia/Africa/Middle East representative for global hotel owners association

eHotelier

Leading Australian hotel, hospitality and tourism specialist, Rodger Powell, has been appointed by the IHG Owners Association as the Middle East, Africa and Asia (MEAA) representative to its Global Board of Directors.

Tourism 52
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ChatGPT: How Conversational Bots will be the New OTAs

Guest Centric

Reading Time: 3 minutes In late November 2022, OpenAI unveiled ChatGPT to the world, calling it a trained model that interacts in a conversational way. I’m sorry if the title of this article misleads you, but heads up, this is not an article about ChatGPT. It’s an article about how conversational bots based on Large Language Models (LLMs) can. The post ChatGPT: How Conversational Bots will be the New OTAs appeared first on GuestCentric.

OTA 52
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Steve Bunnell joins Marcus Theatres as the new Executive Vice President of Content Strategy

eHotelier

Marcus Theatres, a division of The Marcus Corporation, announced today that industry veteran Steve Bunnell has been appointed executive vice president of content strategy. Bunnell will bring years of experience and relationships with film studios and theatrical exhibition to lead the programming of new releases and experiential cinema, and maximize attendance and revenue for the 84 Marcus Theatres and Movie Tavern locations.

Revenue 52
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Kimpton launches UK hot desking campaign

Boutique Hotel News

UK: Select Kimpton properties across the UK have launched a Warm Workspaces initiative, providing hot desk sessions within meeting rooms. Kimpton Clocktower Hotel in Manchester and its sister properties in London , Glasgow and Edinburgh will be taking part in the campaign. Users will have complimentary access to a desk, WiFi, one hot drink and a bottle of water.

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Buenos Aires leads the recovery of the travel and tourism sector in Argentina: WTTC

eHotelier

The World Travel and Tourism Council (WTTC) noted in its Cities Economic Impact report that Buenos Aires is one of the Latin American cities with the greatest recovery, reaching numbers above its 2019 levels.

Tourism 52
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LE: Top chain scales in APAC hit peak project counts 

Hotel Business

According to the Q4 2022 Construction Pipeline Trend Report for the Asia-Pacific region, excluding China, from Lodging Econometrics (LE), the region’s total construction pipeline stands at 1,903 projects/404,222 rooms, up 5% by projects and 2% by rooms year-over-year (YOY). At the Q4 close, projects currently under construction stand at 946 projects/210,559 rooms, up 5% by projects YOY.

Scale 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Thailand gears up for the return of Chinese tourists

eHotelier

China is back! the Chinese government announced that it would reopen the country’s borders and allow its citizens to take overseas vacations for the first time since early 2020. For many destinations, the return of the world’s largest outbound travel market – accounting for a staggering 155 million international trips in 2019¹ – will provide a huge boost to their economies following the challenges of the last three years.

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Rockbridge, Makeready to open The Junto hotel

Hotel Business

Rockbridge and Makeready have set a May opening for The Junto hotel in Columbus, OH, the city’s first independent lifestyle hotel. “The Junto has been intentionally programmed as a space where people and ideas can thrive,” said Christine Magrann, president/COO, Makeready. “This destination exemplifies the creativity, and the evolving growth Columbus is becoming known for while connecting people from all backgrounds to gather and become inspired.

Intent 52
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Bountiful Easter at Baros Maldives

eHotelier

Baros Maldives is a tropical paradise set amidst the turquoise waters of the Maldives. With naturally spellbinding backdrops paired with cocooning intimacy, it is a place that delivers unadulterated luxury. Exuding warmth and welcoming connections, Baros invites everyone to a blooming haven for springtime.

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HWE arranges sale of Mississippi Hampton Inn

Hotel Business

Hodges Ward Elliott (HWE) has arranged the sale of the Hampton Inn Canton, an 80-key, four-story hospitality asset located in Canton, MS, part of the Jackson metro market. An HWE team comprised of B.J. Patel and Clint Hodges, both managing directors, and VP Michael Brandes brokered the sale of the property on behalf of the seller. The hotel, built in 2004, is located 30 miles north of Jackson, Mississippi’s capital and most populous city.

Sales 52
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Zanzibar set for first tourism investment summit

eHotelier

Zanzibar tourism stakeholders are all set for the first tourism investment summit to take place on the island later this month, targeting to connect tourism investors from East Africa, Africa, and other tourist market sources in the world.

Tourism 52
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What customers want and expect while traveling in 2023

eHotelier

How the hospitality industry is shifting from touch-heavy to touch-free.

Travel 52