Thu.Oct 12, 2023

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Meta, Microsoft, AWS: Big Tech Reveals Travel-Related AI Projects

Skift Blog

Skift Take: As the big tech companies reveal what they've been working on in travel, it raises questions about the longevity of small companies that have been working on similar projects.

Travel 312
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Exclusive: Rydges Resort Hunter Valley GM Gareth Long on running ‘Disneyland’

Hotel Management

With over 470 team members, 417 rooms, the largest events facilities in the region, not to mention three trains, a brewery, an 18-hole golf course and an equestrian centre under his care, no two days are ever the same for Rydges Resort Hunter Valley General Manager Gareth Long. Gareth, you’re just a few months into this new chapter for the hotel under the Rydges brand.

Resorts 279
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Meliá Hotels International Will Open the Spectacular Gran Meliá Dubai Jumeirah in Port de la Mer

Hospitality Net

Meliá Hotels International remains committed to luxury tourism, expanding its presence in Dubai by signing a new Gran Meliá property in Port de La Mer, a new luxury destination located in the Jumeirah One Beach area, one of the best areas in Dubai.

Tourism 264
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Meriton Suites expands luxury offering to ACT, VIC

Hotel Management

Australian hotel group Meriton Suites has expanded its luxury offering to two new states with the opening of properties in Canberra and Melbourne. The owner-operator’s investment of over AU$400 million sees the development of three new apartment-style-suite hotels, including its 16 th property in New South Wales. Meriton Suites Canberra “We’re delighted to be opening three new Meriton Suites hotels across the nation, another big step for the company,” said Meriton Group Founder and Managing Dire

Market 278
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Airbnb’s First Senior Housing Economist Digs Into Urban Impact

Skift Blog

Skift Take: The housing market is nothing if not complex. Airbnb wants to leverage data to convince cities that its benefits are under-appreciated.

Market 286
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Next Hotel Melbourne to join Hilton’s Curio Collection later this year

Hotel Management

Hilton has signed its first Curio Collection by Hilton property in Melbourne, in partnership with Vista Hospitality Group, with Next Hotel Melbourne joining the portfolio of 140 hotels by the end of this year. It’s the second Curio Collection by Hilton property in Australia, joining West Hotel Sydney, and a portfolio of 29 Hilton-branded properties across Australasia.

Hotels 278

More Trending

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Key appointments: Pro-invest Group, The Star, Outrigger

Hotel Management

Several promotions at Pro-invest Group Pro-invest Group has made a number of management appointments across its hotels in Sydney and Melbourne. Experienced hotelier Bruce Ryde has been promoted to Cluster General Manager – Pro-invest Hotels, in addition to his position as General Manager of Kimpton Margot Sydney. In this expanded role, he will oversee operations for the soon-to-open Hotel Indigo Sydney Potts Point and the recently unveiled Hotel Indigo Melbourne on Flinders, Ryde joined Pro-inv

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All-Inclusive Resorts Are a Hot Frontier: This Week’s Top Hotel Stories

Skift Blog

Skift Take: Inflation may stay higher for longer. That may fuel interest in all-inclusive resorts, which charge one upfront price.

Resorts 294
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Secrets® Tulum Resort & Beach Club Expands to the Heart of Tulum

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced the opening of Secrets® Tulum Resort & Beach Club, the newest addition to the Inclusive Collection, part of World of Hyatt - the largest portfolio of luxury all-inclusive resorts in the world. The 300-suite and private villa adults-only resort’s opening marks the expansion of the Inclusive Collection’s presence in Mexico to 44 total resorts and the 12th Secrets Resort & Spa branded property in the country.

Resorts 244
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Delta Profit Intact After Controversial SkyMiles Changes

Skift Blog

Skift Take: It must be nice having such loyal and high-spending customers as Delta.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Newport Hospitality Group Showcases Awards from the Annual Leadership Conference

Hospitality Net

This year, Newport Hospitality Group held its Leadership Conference under the theme "Together We Rise," which celebrated connectivity, mindfulness, and a deep sense of belonging in Asheville, NC. Reflecting on the past year, we commended each other’s accomplishments. “The conference culminated in a gala dinner, highlighting our top hotel performers.

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Video exclusive: Wyndham CEO Geoff Ballotti talks global trends, brands and top technology

Hotel Management

Wyndham Hotels and Resorts’ President and CEO, Geoff Ballotti, is excited about the outlook for the popular lodging business, as business and leisure travel continues to take off. Speaking exclusively on camera to Wayfarer at the company’s recent global convention in Anaheim, California, Ballotti said it was an exciting time globally for the company, from Europe to Asia-Pacific, the Americas and more.

Branding 147
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New Gen Hospitality Opens a TownePlace Suites by Marriott in South Portland, Maine

Hospitality Net

The 101-suite TownePlace Suites by Marriott in South Portland, Maine is now open for business. Located at 70 Maine Mall Road, the all-suite hotel will operate as a Marriott franchise, owned by New Gen Operations and managed by New Gen Hospitality Management both located in South Portland, Maine.

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Hotel Council Aotearoa calls for collaboration as New Zealand heads to the polls

Hotel Management

New Zealand’s hotel industry body is calling for the next government to work collaboratively with industry to solve tourism funding and structural challenges, ahead of the country’s general election on Saturday. Hotel Council Aotearoa (HCA) said reforming tourism funding in New Zealand could transform small towns and tourist destinations over the next decade.

Tourism 130
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Staying Within Budget in 2024: The eProcurement Advantage

Hospitality Net

Hoteliers know that guest experiences drive revenue. In recent years, leading hoteliers have responded to the pressure to leverage data to deliver more personalised, streamlined stays for their guests. But while hoteliers have been busy moving towards digital customer-facing solutions, they haven’t put as much energy into back-of-house (BOH) transformation.

Revenue 236
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Howard Anderson promoted to Odyssey Resorts COO

Hotel Business

Odyssey Resorts , an owner and manager of Minnesota resort properties, has promoted Howard Anderson to COO. In this role, Anderson leads several of the organization’s key functions including sales and marketing, group sales and resort operations. He is responsible for developing and forming deeper partnerships with the company’s guests, team members and owners, as well as building Odyssey’s portfolio.

Resorts 116
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Use win-back email campaigns for bigger profits and greater loyalty

Hospitality Net

OTA commissions have doubled since 2015 — often exceeding rates of 30% to 35% for many properties. And acquiring new customers can cost anywhere from 5X to 25X more than retaining existing ones.

OTA 229
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How to choose the right channel manager for your accommodation

eHotelier

The right hotel channel manager will simplify the complex task of distributing hotel inventory online, which saves time, reduces errors and enhances revenue management, thus empowering you to thrive in a competitive hospitality landscape.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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The Auditor is Calling. Here’s Everything You Need to Know

Hospitality Net

Voted dead last on every hotelier’s “favorite things to-do list” is preparing for that dreaded financial audit. However, if one thing is certain, we know the tax man will eventually call.

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Larry Costakis named First Hospitality construction VP

Hotel Business

First Hospitality , a national hotel management and development company, has appointed Larry Costakis as VP, construction and development. He brings more than 25 years of experience in construction to this leadership position. In his new role, Costakis will lead the First Hospitality Construction and Development Division. His responsibilities include project management, quality assurance and strategic planning, as well as fostering owner and partner relationships.

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How Northview Hotel Group drove $40M in direct revenue with Revinate

Hospitality Net

Northview Hotel Group is a leading owner and operator of remarkable hotels, resorts, and resort communities throughout the United States. The company is committed to providing guests with the highest level of service and luxury amenities while continuing to innovate and improve operations.

Revenue 180
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How hotel PMS technology is saving independent hotelier operations

Hotel Business

By Warren Dehan Independent hoteliers rely on technology to operate today in a way that has never been necessary. Still, many often need help understanding how to approach gaining access to the tools they need within their allotted budget. Without support from a brand, these operators need access to reliable, centralized tools capable of simplifying operations and improving revenue amid an indefatigable labor crisis.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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U.S. hotel results for week ending 7 October

Hospitality Net

U.S. hotel performance increased from the previous week, and year-over-year comparisons were mostly positive, according to CoStar’s latest data through 7 October. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

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Women in Tourism & Hospitality Summit Fast Approaching on October 30th

Hotelier Magazine

TORONTO — This year’s Women in Tourism & Hospitality Summit (WITH) will be held on October 30 at the Park Hyatt Toronto from 7:30 a.m. to 6:30 p.m. with the theme of Innovate, Integrate and Celebrate. Presented by WITHOrg.com in association with Kostuch Media Ltd. ( Foodservice and Hospitality magazine and Hotelier magazine) and Sequel Hotels & Resorts, the seventh-annual WITH Summit will bring together individuals and companies committed to advancing diversity and inclusion in the touri

Tourism 98
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Miniview: Raffles Boston Back Bay Hotel brings on the botanicals

Hotel Designs

Hotel Designs Miniview: Raffles Boston Back Bay Hotel brings on the botanicals Miniview: Raffles Boston Back Bay Hotel brings on the botanicals Raffles Boston Back Bay Hotel is the first property of the luxury hotel group in North America. We step inside, where Boston’s botanical gardens have been brought to life with interior designs by New York-based firm, Stonehill Taylor… The highly-anticipated 33-storey, $400 million+ project that is now Raffles Boston Back Bay Hotel, has opened its d

Hotels 98
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Secure Those Five-Star Reviews: 3 Keys to Elevating Guest Satisfaction

Intelity

How to increase guest satisfaction in hotels using technology Guest satisfaction: It’s the most consequential initiative for a hotelier and their team. When a guest leaves your property satisfied, they’re more likely to become a repeat customer, while offering free marketing for your hotel via positive word-of-mouth. But, according to a Skift survey from February 2023, North American hotels saw the biggest decline in guest satisfaction in 2022 compared to 2019’s pre-pandemic numbers.

Dining 81
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Restoring a national treasure: creating The Marmorosch Bucharest

Hotel Designs

Hotel Designs Restoring a national treasure: creating The Marmorosch Bucharest Restoring a national treasure: creating The Marmorosch Bucharest Architect Indre Sangus of YES.design.architecture joined Hamish Kilburn, Editor of Hotel Designs , on Travel By Design, the podcast he hosts for Marriott Bonvoy Traveler , to share the challenges and triumphs of creating The Marmorosch Bucharest, Autograph Collection… Naturally high ceilings, vaulted rooms, central city locations and interior desig

Travel 98
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Staying Ahead in Hospitality: The Role of Real-Time Insights

Demand Calendar

The commercial team takes on the challenge of leading the way. Their role is critical in navigating potential customers and guests through the initial stages. Their expertise enables us to draw attention, spark interest, and, most importantly, make sales. Every action to build customer relationships, attract guests, booking process, pre-arrival email, check-in upsell, and interaction during the stay reflects the opportunity to generate revenue.

Upsell 75
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Paradis Beachcomber unveils €12 million transformation

Hotel Designs

Hotel Designs Paradis Beachcomber unveils €12 million transformation Paradis Beachcomber unveils €12 million transformation EXCLUSIVE: Paradis Beachcomber Golf Resort & Spa in Mauritius has emerged from a €12 million renovation with a new bar, restaurant, refreshed suites and a upgraded golf course. Editor Hamish Kilburn speaks exclusively to Carina Share, Director at Design Partnership, to learn more… Luxury travellers will struggle to find a hotel that boasts as striking vistas as Pa

Resorts 97
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From the Editor: Setting the Standard

Hotelier Magazine

With summer now a distant memory, hoteliers are looking forward to a good last quarter before putting a bow on 2023. It’s been a strong year for hoteliers as occupancy and room rates continue their positive trajectory. But with inflation continuing to mount and talk of a recession still looming on the horizon, one wonders how long will the good times last?

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.