Wed.Sep 20, 2023

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‘Common-sense approach’: AA welcomes decision to exempt Victorian hotels from controversial ‘bed tax’

Hotel Management

Victoria’s accommodation providers are breathing a sigh of relief following a government announcement on Wednesday that its proposed controversial ‘bed tax’ will not apply to hotels and pubs offering accommodation. Accommodation Australia (AA) has welcomed the announcement saying that regulated accommodation providers will not be targeted by the Short Stay Levy.

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The Most Effective Ways to Use Psychology in Marketing

Social Hospitality

Marketing is an intricate dance between businesses and consumers, where success often hinges on understanding and influencing human behavior. Psychology plays a pivotal role in this dynamic, as it enables marketers to delve into the minds of their target audience, tap into their emotions, and drive desired actions. In this article, we will explore the most effective ways to use psychology in marketing and how businesses can leverage these insights to create more compelling and successful marketi

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Manly Pacific invests in women’s sports with donations to local teams

Hotel Management

Sydney’s recently transformed Manly Pacific hotel is getting behind women’s sports in the community with the launch of a new donation program. The hotel will donate funds and offer complimentary food and beverage allowances to local teams including Manly United Football Club, Manly Mermaids Rugby Team, Manly Warringah Cricket Team, Manly Warringah Netball Association, Northern Beaches Volleyball Association, and Warringah Rugby Club.

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An Amazon Book Review – The Prosperous Hotelier

Hotel Financial Coach Blog

An Amazon Book Review – The Prosperous Hotelier What Readers Are Saying! “The Prosperous Hotelier is an outstanding book on financial leadership that I highly recommend. The author’s writing style is engaging and accessible, making complex financial concepts easy to understand. The book presents a holistic approach to financial leadership, combining technical knowledge with leadership […] The post An Amazon Book Review – The Prosperous Hotelier first appeared on Hotel Fin

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Revival in hotel construction Australia-wide, Accommodation Australia reports

Hotel Management

Australia’s hotel industry has welcomed 20,000 new rooms and more than 200 hotels since the end of 2020, signalling a revival in construction in the wake of the pandemic. “We’ve had 206 hotels open across Australia in the last three years,” said Accommodation Australia CEO Michael Johnson. “In Sydney the opening of the long-awaited W Hotel next month will be the 34th hotel to open since 2020.

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WATCH NOW! Rethinking hospitality’s approach to the workforce

Hotel Business

In the latest Hotel Business Hot Topics session, “Rethinking Hospitality’s Approach to the Workforce: Tackling Staffing Shortages and Rising Costs,” in partnership with UniFocus, Glenn Haussman, founder/host, No Vacancy Live podcast, joins a panel of industry leaders to talk about how to combat labor issues and increase revenue. The post WATCH NOW!

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Trend alert: 7 interior design trends to look out for in AW23

Hotel Designs

Hotel Designs Trend alert: 7 interior design trends to look out for in AW23 Trend alert: 7 interior design trends to look out for in AW23 From biophilic design to bold colours, dopamine dressing to earthy tones, Hotel Designs , in collaboration with Swyft interior designer, Kelly Collins, identifies some of the key AW23 design trends… With designers, makers and creators all dropping their AW23 look-books and collections, along with London Design Festival (LDF) making bold statements and c

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What hoteliers need to know about rising insurance costs: leave no stone unturned

eHotelier

What hoteliers need to know about rising insurance costs: leave no stone unturned - Insights - Insights Hotel operators can combat rising rates with audits, accountability, and awareness of post-pandemic challenges.

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How Your Hotel Can Be Found on TikTok Search: TikTok’s New Search Ads Toggle

gcommerce

As TikTok continues solidifying its position as one of the most popular social media platforms globally, it's no surprise that the company is constantly innovating to provide advertisers with more effective ways to engage their audience. The addition of Search Ads promises to be a game-changer, offering businesses a unique opportunity to tap into the immense potential of TikTok's user base like never before.

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Mobile App Helps Travelers with Disabilities

Hospitality Tech

Alex Knoll, a 2023 Gloria Barron Prize for Young Heroes award recipient, created a mobile app that allows travelers to search mobility, vision, hearing and cognitive accessibility features at hotels, restaurants and other businesses around the world.

Travel 105
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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EDITION Hotels to debut in Dali

Hotel Designs

Hotel Designs EDITION Hotels to debut in Dali EDITION Hotels to debut in Dali Marriott International has recently announced that it has signed an agreement with New Development Group to introduce the EDITION Hotels brand to Dali, a travel destination in Southwestern China, known for its picturesque natural scenery, diverse ethnic culture and vibrant nightlife… Nestled on a hillside halfway up the Cangshan Mountain, The Dali EDITION , which marks the brand’s third property in China, is expe

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Imperial Hotel Gold Coast (Formerly Palazzo Versace) announces two Senior appointments

eHotelier

The evolution of the Imperial Hotel continues, with the appointment of two senior managers. Accomplished hotelier Lisa Costello has returned to the Gold Coast, named as Director of Sales & Marketing of the Imperial Hotel, formerly Palazzo Versace.

Sales 104
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Workspace Design Show prepares for its 3rd UK edition

Hotel Designs

Hotel Designs Workspace Design Show prepares for its 3rd UK edition Workspace Design Show prepares for its 3rd UK edition Workspace Design Show, the leading trade show bringing together the UK workplace design community, returns to London’s Business Design Centre for its eagerly awaited third UK edition, running from February 27-28, 2024. Save the date… The organisers of the Workspace Design Show have unveiled an array of exciting plans for the upcoming February event.

Events 104
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Empowering Hospitality Workers: Why Comprehensive Training is Critical to Combating Human Trafficking

Hospitality Tech

Hospitality workers are an integral part of the fight against human trafficking, and having a staff that knows the signs to watch for and the proper training to react swiftly and safely is vital.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Social Media Dos and Don’ts: A Hoteliers’ Guide

Webrezpro

It’s doubtful any hotel owner in this day and age needs to be convinced of the importance of social media marketing (it isn’t 2004 anymore or even 2014). But acknowledging the need to be on social media platforms isn’t enough. You need to make sure you’re doing it right.

Market 103
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Miniview: Cowley Manor Experimental – a haven for creativity

Hotel Designs

Hotel Designs Miniview: Cowley Manor Experimental – a haven for creativity Miniview: Cowley Manor Experimental – a haven for creativity Experimental Group, together with design collaborators Dorothée Meilichzon and De Matos Ryan and Chef Consultant Jackson Boxer, has breathed life back into Cowley Manor, the much cherished British country house hotel… Cowley Manor has been a manor house at the heart of England’s history for more than 300 years, with the first iteration constructed in 1695.

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Unlocking $1M in 6 weeks: Islamorada Resort Collection’s call center transformation with Revinate and Dragonfly Strategists

Revinate

Customer stories Unlocking $1M in 6 weeks: Islamorada Resort Collection's call center transformation with Revinate and Dragonfly Strategists HOTEL TYPE: Group SOLUTIONS USED: Reservation Sales REGION: North America Goal Drive direct bookings and improve conversion rates. Strategy Relaunch [.] The post Unlocking $1M in 6 weeks: Islamorada Resort Collection’s call center transformation with Revinate and Dragonfly Strategists appeared first on Revinate.

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HB Exclusive: My Place holds Virtual GM Summit

Hotel Business

My Place Hotels of America recently wrapped up its 2023 Virtual General Manager Summit. The upper-midscale extended-stay hotel brand designed this two-day event to focus on its general managers’ needs and professional development, emphasizing its dedication to empowering these essential figures in hotel operations. “Everyone here at My Place works on a daily basis with a primary objective to support your hotels,” said Ryan Rivett, cofounder/CEO, My Place Hotels, at the summit’s openi

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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119 – Suite Spot: Spotlight Series – The Chatwal, New York

Travel Media Group

Join Suite Spot host and TMG Director of Marketing, Ryan Embree as he talks with the Senior Vice President, Luxury Division, The Unbound Collection by Hyatt, Ashish Verma in our new TMG Spotlight series to give listeners a lavish perspective on hospitality and how the rich history of The Chatwal, New York sets the gold standard for luxury in the hospitality industry.

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Sports Illustrated Resorts, Travel + Leisure Co. launch resort concept

Hotel Business

Membership and leisure travel company Travel + Leisure Co. and Sports Hospitality Ventures LLC, the hotel and resorts licensee for the Sports Illustrated brand across North America and the Caribbean, have introduced a new concept for a network of future sports-themed resort and lifestyle complexes located in popular college towns near universities with devoted fan bases.

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WTTC and Hotelbeds uncover Global Tourism Trends

eHotelier

The World Travel & Tourism Council (WTTC) partnered with Hotelbeds to bring sector leaders together in Palma, Mallorca, to delve into the ever-evolving dynamics of global Travel & Tourism.

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Hot Topics—Solving staffing challenges with creative, effective solutions

Hotel Business

Labor has been an industry burden for years and was exasperated by COVID, but today’s climate is much different than it was a few years back as hoteliers remain optimistic and use new tools to navigate the challenge. To talk about staffing and mitigating costs, Glenn Haussman, founder/host, No Vacancy Live podcast, moderated the latest Hotel Business Hot Topics session, “Rethinking Hospitality’s Approach to the Workforce: Tackling Staffing Shortages and Rising Costs,” in partnership with

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Comment attirer les clients dans son hôtel en fonction de leur profil ?

Experience Hotel

L’industrie hôtelière est un secteur en constante évolution, et pour réussir, il est essentiel de comprendre et de répondre aux besoins spécifiques des différents types de clients que votre établissement attire. En personnalisant votre approche en fonction du profil de vos clients, vous pouvez non seulement attirer davantage de visiteurs, mais également améliorer leur expérience et renforcer la réputation de votre hôtel.

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AHLA Foundation expands ForWard initiative

Hotel Business

AHLA Foundation, the charitable arm of the American Hotel and Lodging Association (AHLA), has launched its new ForWard initiative to support the advancement of women into hotel industry leadership and ownership. The ForWard initiative represents the merger of ForWard— which began as an AHLA event—and the Castell Project into one brand offering a suite of resources, events, professional development opportunities and community-building forums to develop a pipeline of women leaders in hospitality.

Events 59
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Operto Accelerates PMS Connectivity with Hapi Integration Platform

Hospitality Tech

Hapi will facilitate streaming of data between Operto and leading hotel Property Management Systems, allowing hoteliers to build a unified and automated platform to connect their teams, guests, and smart devices.

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TPG adds three Buffalo properties to portfolio

Hotel Business

TPG Hotels & Resorts has been selected by Douglas Development to manage three upscale, independent boutique properties in Buffalo, NY. The properties include The Richardson Hotel, The Roycraft Inn and The Mansion on Delaware. “These historic assets have been meticulously redeveloped and maintained by a premier ownership group,” said Ben Perelmuter, president, TPG Hotels & Resorts. “We feel privileged to be entrusted with the management of these extraordinary properties

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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The Yorkville Royal Sonesta Toronto Launches the Empress of Yorkville High-Tea Service

Hotelier Magazine

TORONTO— The Yorkville Royal Sonesta Hotel Toronto has launched its high-tea service on the weekends. Signatures Restaurant, located within the hotel, has partnered with Metz Luxury Tea, offering guests 14 unique tea blends and treats to pair with them. High Tea with The Empress is offered every Saturday and Sunday from 1 p.m. to 5 p.m. at $75 per person and includes a variety of black, green, herbal, white, oolong and rooibos teas.

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GL? makes its debut in Georgia

Hotel Business

BWH Hotels has opened GLō Best Western Pooler – Savannah Airport Hotel, the brand’s first hotel in Georgia. “As we expand the GLō brand, we continue to place an emphasis on ensuring our properties are well equipped to deliver reimagined travel experiences,” said Brad LeBlanc, SVP/chief development officer. “Guests of this GLō hotel can expect warm, highly energized and personalized service that guests traveling south have grown to know and love.

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IDeaS G3 Revenue Management Software now in Spanish and French

eHotelier

IDeaS announces its flagship product, G3 Revenue Management Software (RMS), is now available in Spanish and French. The software is already available in English, German, and Chinese, with Japanese to quickly follow in the future.

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Rising Star is Driven by the Customer Experience

Hospitality Tech

Cynthia Hollen, CEO and Co-founder of MAVI.io On My Way Commerce, received the Top Women in Restaurant Technology - Rising Star Award at MURTEC.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.