Tue.Aug 29, 2023

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BWH to open Australia’s second Aiden hotel in West Perth

Hotel Management

BWH Hotels is taking its boutique lifestyle brand Aiden to Western Australia with the signing of a new 120-room hotel in West Perth. Located on the old site of City Motors, Aiden SCQ will be the anchor tenant to the new-build, connected urban precinct, Sydney Charles Quarter (SCQ), built by development and investment partner, APPL Group. The upper mid-scale hotel will feature 80 hotel rooms, 40 apartments with balcony access, a rooftop bar and restaurant, conference and event spaces, as well as

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8 practical tips to increase your hotel’s occupancy rates

eHotelier

8 practical tips to increase your hotel’s occupancy rates - Insights With a little creativity and lots of data and insights, low occupancy periods can be more efficiently managed.

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WA on the up, Accor Pacific CEO Sarah Derry reports

Hotel Management

Accor has reported strong recovery in its Western Australian hotels with occupancies of 68% year-to-date (YTD), marking a 7.5% lift on the same period last year. Speaking to media in Perth last week, Accor Pacific CEO, Sarah Derry, said Perth was Accor’s second-best performing city in Australia (just behind Sydney), with 71% average occupancy YTD, 11.6% higher than in 2022.

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4 Simple Strategies to Boost Your Direct Bookings

STAAH

When it comes to enhancing direct bookings, having a top-notch Booking Engine is just the beginning. Having an effective marketing plan comes into hand to help you drive more bookings. To truly drive success, your focus should extend to drawing more visitors to your booking engine through a well-crafted digital marketing strategy. Here’s a breakdown of what constitutes a successful approach: 1) Audience Insights and Target Market Any successful business and marketing strategy begins with u

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Exclusive: tech trends changing the hospitality game

Hotel Designs

Hotel Designs Exclusive: tech trends changing the hospitality game Exclusive: tech trends changing the hospitality game Ahead of joining the team at Hotel Designs for the opening panel discussion at Tech in Hospitality Summit and Hotel Summit on September 18 – 19, Oli Morgan, Director at Blend Technology Consultants , addresses the game-changing tech trends in hotel design… Before we digest tech trends that are developing on the hospitality and hotel design scene, we first have to understa

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Hotel investment: What is a good hotel ROI?

Little Hotelier

What is hotel investment? Hotel investment is the act of spending money on a hotel to make money from a hotel. The aim is to generate a hotel return on investment (or hotel ROI); money that you can either reinvest in the business or extract as profit. Hotel investments come in many shapes and sizes. It could be that you’re buying a hotel business or investing in one you already own through things like property extensions and renovations, hotel marketing, employee training and hotel software.

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Lodging Dynamics adds two CA hotels to porfolio

Hotel Business

Lodging Dynamics Hospitality Group has been appointed to manage the Hilton Garden Inn Los Angeles/Redondo Beach and the Homewood Suites by Hilton Los Angeles/Redondo Beach. The hotels are two of several Southern California hotels developed and owned by Mogul Capital. Located in the South Bay neighborhood, the properties sit side by side and are near Redondo Beach Pier, neighboring Manhattan and Hermosa Beaches and LAX airport.

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Architextural uncovers the power of architectural films in hotels

Hotel Designs

Hotel Designs Architextural uncovers the power of architectural films in hotels Architextural uncovers the power of architectural films in hotels The architectural film collection from Architextural offers an array of possibilities for creating stunning visual impact within hotel interiors. With a vast selection of designs, patterns, textures and finishes available, these films can be used to mimic luxurious materials like wood, stone, or metal, while remaining budget friendly… In the real

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Bed and breakfast marketing: Complete guide for your B&B

Little Hotelier

What is bed and breakfast marketing? Bed and breakfast marketing is a specific approach to marketing your B&B business for attracting potential guests, getting more bookings, and increasing room revenue. It usually involves using various channels such as your website, listings on booking sites, and social media to gain the attention of travellers.

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A Roadmap to Enhanced Hotel Operations: 10 Strategic Insights

eZee Absolute

The hospitality industry is ever-changing. But the one thing that is always constant is the day-to-day operations that define your guest experience. With countless operations starting from housekeeping to revenue management, hoteliering is a hectic task and the essence of perfection is often lost. This is where hotel improvement ideas come in. Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizi

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Quick Reply Solutions: 14 Auto Response Texts for Business

Textedly

Has your company embraced text messaging as a customer communication channel? Today, 48% of consumers prefer direct business communication via text. But what happens when you receive texts after business hours or on weekends and holidays? Auto-reply texts to the rescue!

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Numbers Don’t Lie: How to Increase Hotel Revenue Using Data

Intelity

For properties wondering how to increase hotel revenue, the answer lies in data aggregation Driving non-room revenue is one of the key goals for almost all hoteliers and hotel operators. But what if maximizing revenue was easier than you think? There are many ways hoteliers can increase non-room revenue, but the clearest answer lies in hotel technology.

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Cruising to Success: Unleashing Your Inner Maverick in Hospitality Marketing

Lure Agency

Scaling Up Strategies for Hotel Vendors and Suppliers In today's […] The post Cruising to Success: Unleashing Your Inner Maverick in Hospitality Marketing appeared first on Lure Agency.

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4 ways to reduce plastic usage in hotels

MEWS

Hotel plastic use has reached shocking numbers. The culprits are usually single-use plastic products – small shampoo and shower bottles, straws, water bottles and trash bags. When they're out of their usual environment, many people tend to be less conscious about their plastic usage.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Choice Hotels International Announces Executive Appointments and Organizational Structure Evolution

Hospitality Tech

Moves position company for future growth following Radisson Americas integration.

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Canadian Hotel ADR and RevPAR Reached Record-highs in July

Hotelier Magazine

HENDERSONVILLE, Tenn. — Canada’s hotel industry reported its highest Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) for any month on record, according to CoStar’s July 2023 data. In addition to the monthly ADR and RevPAR levels, Canada’s occupancy level was its highest since August 2022. For July 2023 (percentage change from July 2022) occupancy rose 0.1 per cent to 75.6 per cent, while ADR rose 7.7 per cent to $232.13.

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Five Ways Hotel PMS Technology Is Saving Independent Hotelier Operations

Hospitality Tech

Modern PMS technology provides invaluable support to independent hotel operations from training to disaster recovery.

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How Lodging Businesses Benefit From a Hotel Rate Shopper

Hotel Speak

Did you know there is high demand for a great spot to watch the 2024 solar eclipse and that your city is in a good location? When is the next sold-out event close to your property? Knowing what is happening in your destination is a crucial part of an efficient price intelligence strategy. Understanding travel demand, knowing your competitors’ rate strategy, and reacting to unforeseen events can help you make better price decisions and increase your revenue stream.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Regina Cheung Named CEO of Pokeworks

Hospitality Tech

Regina Cheung was promoted from Chief Financial Officer.

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TOTA Ready to Welcome Visitors Back After Travel Order Lifted

Hotelier Magazine

KELOWNA, B.C. – Premier David Eby and Minister Bowinn Ma, the Minister of Emergency Management and Climate Readiness, toured many parts of the Thompson Okanagan region last week. The Thompson Okanagan Tourism Association (TOTA) announced that after speaking with residents and viewing the impacts of recent and continuing wildfires, Minister Ma, together with Premier Eby, lifted the order restricting travel to the Thompson Okanagan region, with the exception of the community of West Kelowna.

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Peter Piper Pizza's New CMO

Hospitality Tech

Genaro Perez most recently served as SVP of marketing at P.F Chang's. He was previously VP of marketing for the pizza brand.

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Hotelogix Integrates With Opentec To Assist UAE Hotel Groups In Staying Compliant With Local Regulations

Hotel Speak

Singapore, 29/08/2023: Hotelogix , a globally leading enterprise-grade cloud-based Hotel Property Management System provider, has successfully integrated its multi-property management system with Opentec’s Passport and ID Scanning solution. With this, Hotelogix aims to enable its customers to efficiently capture, process, and store all guest details digitally.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Cendyn Reinforces Commitment to Driving Profitable Revenue Through WIHP Acquisition

Hospitality Tech

WIHP is a trailblazer in hotel metasearch services and technology.

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Wie optimiere ich meine Direktbuchungs-Strategie in der DACH Region

Revinate

Webinars — The Hotel Moment Deep Dive Mittwoch, 13. September | 15 Uhr CET Strategien zum Erfassen, Ausrichten und Aktivieren Ihrer Gästedaten DACH Regions-Special Jetzt anmelden! Ihre Gastgeber Neha Born, Regional Director of Sales, EMEA, Revinate Sandro Christofori, Regional Director of Sales, Revinate [.] The post Wie optimiere ich meine Direktbuchungs-Strategie in der DACH Region appeared first on Revinate.

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Jurny's Nia AI Unleashes New Era of Efficiency for Hospitality Businesses

Hospitality Tech

Revolutionary AI advancements drive up to 80% productivity gains.

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4 ways to reduce plastic usage in hotels

MEWS

Hotel plastic use has reached shocking numbers. The culprits are usually single-use plastic products – small shampoo and shower bottles, straws, water bottles and trash bags. When they're out of their usual environment, many people tend to be less conscious about their plastic usage.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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VAI Resort Taps Hapi and Salesforce to Deliver Hyper-Personalized Guest Experiences

Hospitality Tech

One-of-a-kind desert oasis in Glendale, Arizona, featuring an 1,100-room luxury hotel, will deploy Hapi Guest to personalize the guest experience across all areas of the resort.

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Chapman Freeborn names Jack Burt as Senior Vice President of Cargo for the Americas

eHotelier

Chapman Freeborn, the global air specialist and part of Avia Solutions Group, announces the appointment of Jack Burt as Senior Vice President of Cargo for the Americas, effective immediately.

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Remington assumes management of Senna House

Hotel Business

Remington Hospitality has agreed to manage operations at the Senna House hotel, marking the company’s first property in Scottsdale and fourth in Arizona. This is Remington’s second partnership with hotel owner OpWest Partners , a multi-disciplined investment and development firm focusing on real estate and lifestyle assets. The latest addition to Curio Collection by Hilton, Senna House brings a high-end boutique lifestyle hotel to Scottsdale’s entertainment district.

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Adero Scottsdale Resort appoints Michael Valentino as Director of Sales and Marketing

eHotelier

ADERO Scottsdale Resort – the modern desert sanctuary perched 2,500 feet above the Sonoran Desert and amid Scottsdale’s McDowell Mountains – appoints Michael Valentino as Director of Sales and Marketing. In his new role, Michael leads the resort’s sales and marketing division, where he oversees strategies to showcase the best of ADERO, ensuring a one-of-a-kind guest experience.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i