Thu.Sep 07, 2023

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Exclusive: Executive Chef, Berwyn Davies talks world-class cuisine at The Langham, London

Hotel Management

The Langham London has a rich history of being one of the British Capital’s most luxurious hotels, thanks to the rooms, amenities and fantastic food and beverage on offer. Leading the team is Executive Chef, Berwyn Davies and to find out what’s on offer, James Wilkinson sat down with him for an exclusive chat in London. Berwyn, tell us what makes The Langham, London’s restaurants so popular in your opinion?

Dining 263
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Affirm Signs Booking.com as Latest Buy Now, Pay Later Partner

Skift Blog

Skift Take: You probably can't blame travel companies for giving travelers more options for financing their vacations. But which will be the first to run a YouTube ad on how to responsibly budget for your next trip?

Travel 184
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Exclusive: Le Méridien Melbourne GM Peter Minatsis talks new beginnings

Hotel Management

The Le Méridien brand is back Down Under, marking its return with the opening of Le Méridien Melbourne in March. General Manager Peter Minatsis discusses the latest iteration of the brand and what makes this particular hotel special. As a new iteration of the Le Méridien brand in Australia, what do you think makes this a special and unique offering in this segment?

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U.S. Hotels Likely to Finish Year Strong Thanks to Group Bookings

Skift Blog

Skift Take: A top investment bank points to signs that augur well for fourth-quarter hotel company performance. One key factor is rising bookings for group events. Plus, other news in hotel deals and development worldwide.

Events 176
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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‘Coastal charm’: Manly welcomes arrival of 42-key Peppers

Hotel Management

The Sydney suburb of Manly has welcomed the arrival of a Peppers Manly Beach, a 42-key hotel that promises coastal elegance and personalised service. Managed by Accor Vacation Club, Peppers Manly Beach – previously known as the North Tower of The Sebel Sydney Manly Beach, celebrated its officially opening in late August. “This stunning property marks a significant milestone for Accor Pacific, as we continue to deliver exceptional experiences,” said Accor Pacific CEO Sarah Derry.

Services 147
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The challenge of aligning a hotel group towards a shared vision

eHotelier

Here's an in-depth look at how making your hotel's vision clear and relatable can inspire everyone, make work more meaningful, and create memorable experiences for your guests.

Hotels 122

More Trending

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IHG Opens Crowne Plaza Saint John Harbour View after $7.5-million Renovation

Hotelier Magazine

SAINT JOHN, N.B. — IHG Hotels & Resorts (IHG) has signed a new Crowne Plaza property in New Brunswick, the Crowne Plaza Saint John Harbour View, which will join Crowne Plaza Fredericton-Lord Beaverbrook and Crowne Plaza Moncton Downtown. The Crowne Plaza Saint John Harbour View, owned by Devansh Group of Hotels, is set to open in late 2023 after a $7.5 million investment dedicated to renovations throughout the property.

Resorts 111
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Exclusive: how Four Seasons delivers a luxury experience at 30,000 feet

Hotel Management

Delivering a luxury experience in a hotel setting is one thing – delivering it at 30,000 feet is quite another. Four Seasons Chief Commercial Officer, Executive Vice President, Marc Speichert, reveals how Four Seasons is taking its industry-first private jet experience to the next level amid a resurgence in luxury travel. Tell us about the uptake of Four Seasons Private Jet experiences post pandemic?

Travel 130
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J.D. Power: Davidson, Dimension tie for tops in management

Hotel Business

After several years of challenging business conditions, which caused much of the hospitality industry to scale back on capital expenditures, hotel management companies have started making serious investments in renovations, maintenance and staffing. According to the J.D. Power 2023 North America Third-Party Hotel Management Guest Satisfaction Benchmark , those investments are paying off in the form of strong satisfaction scores for quality of the guestroom and staff service.

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Mondrian taps into Chinese market with upcoming Hong Kong debut

Hotel Management

Luxury lifestyle hotel brand Mondrian is set to introduce its first Hong Kong hotel in the fourth quarter of 2023, the opening of a 324-room hotel in the urban district of Kowloon. Mondrian Hong Kong will feature a nose-to-tail steakhouse, an innovative cocktail bar, as well as a 40th floor rooftop social space. “Entering the Chinese market is an incredible milestone in our expansion, and as with all Mondrian locations globally, community and culture will be essential,” said Ennismore Brand COO

Market 130
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Bed Bugs Don’t Just Stay In Vegas: Protect Your Brand Reputation

Hotel Business

The peril of bed bug infestations poses a looming threat to the reputation of hotels, as media coverage can cast a long shadow over their brand image. Summer travel demand has set the stage for increased bed bug activity, placing hotels at increased risk of negative publicity. Recent reports have shed light on the escalating likelihood of bed bug complaints at hotels and resorts across the country, underscoring the need for preemptive action.

Branding 111
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Wyndham signs three hotels with Indonesia Hospitality Group

Hotel Management

Wyndham Hotels and Resorts has announced three new hotels agreements with Indonesia Hospitality Group under the Howard Johnson by Wyndham brand. The signings include Howard Johnson by Wyndham Kota Kedoya Jakarta, Howard Johnson by Wyndham LA Hub South Jakarta, and Howard Johnson by Wyndham Treepark Tangerang. The moves follow the signing of an exclusive development agreement between Wyndham and Indonesia Hospitality Group for the Howard Johnson by Wyndham brand, which saw the launch of the brand

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HVS Market Report - 'Volleyball Day in Nebraska' Sets World Attendance Record and Boosts Hotel Demand - By Sara E. Olson

Hotel News Resource

Approximately 92,000 Nebraska volleyball fans packed Memorial Stadium on August 30, 2023, to watch the Nebraska Huskers sweep Omaha in an outdoor match, setting a new women’s sporting event attendance record. Local hotels benefited from the midweek event, as most available guestrooms in the market were filled.

Market 105
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Artiq fuel creativity through a WFH workation

Hotel Designs

Hotel Designs Artiq fuel creativity through a WFH workation Artiq fuel creativity through a WFH workation Is the working from hotels trend (WFH) living up to the hype? The team at Artiq think so – creative people need creative spaces, so over the course of a week, members of Artiq’s team went on a workcation, checking out some of the most well-regarded working spaces in London’s hotels… The line between work and leisure has become increasingly blurred.

Hotels 105
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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City Breaks and Solo Trips Hot This Fall Season According to Tripadvisor

Hotel News Resource

Tripadvisor's Seasonal Travel Index Outlines Traveler Sentiment and Insights for Australia, Japan, Singapore, United Kingdom and United States This Autumn

Travel 110
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Guide to hotel fees and surcharges for hotels

SiteMinder

What are hotel fees? Hotel fees encompass a range of extra charges guests may pay for amenities and services. However, they are more than just additional charges on a guest’s bill. They can also be strategic revenue boosters that can significantly elevate your hotel’s profitability. Examples might include resort fees that cover property maintenance, parking fees, or additional cleaning fees if guests bring pets.

Revenue 102
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Doug Kennedy Announces Next Topic In His Webcast Training Series: Train Your Team To Use The Language of Hospitality

Hotel News Resource

Article - Doug Kennedy Announces Next Topic In His Webcast Training Series: Train Your Team To Use The Language of Hospitality - Complimentary Registration Sponsored By Travel Outlook, Better Talent, and Track Hospitality Software

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If You List It, They Will Come: A Hotel’s Guide to Google Business Profiles

Webrezpro

Most people planning a vacation start with a Google search. That’s why you work so hard to optimize your website’s search results placement with SEO strategies. And you should. But it’s not all you can do to make the platform work for you.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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How to Measure Your Marketing - By Ryan Haynes

Hotel News Resource

Successful marketing hangs on one key thing - measurement! If you don’t assess the impact against an objective, how can you claim to be successful?

Market 105
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Warwick Hotels & Resorts Debuts First Property in Canada

Hotelier Magazine

MONTREAL — Warwick Hotels & Resorts (WHR) has opened its first property in Canada with Warwick Le Crystal – Montreal. Located downtown near the city’s top entertainment, sports and popular attractions, and the closest hotel to the popular Bell Centre, Warwick Le Crystal – Montreal features 131 guestrooms and suites. The urban-style suites are generously oversized and offer maximum comfort and abundant natural light.

Resorts 81
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Hilton to install Tesla Universal Wall Connectors at 2,000 hotels

Hotel Business

Through an expanded agreement with Tesla , Hilton has revealed that, beginning in early 2024, up to 20,000 Tesla Universal Wall Connectors are slated to be installed at 2,000 hotels in the U.S., Canada and Mexico, making Hilton’s planned EV charging network the largest of any hospitality company, according to the company. With at least six chargers at each of the selected hotels, Hilton will become the “first choice” for the dramatically increasing number of travelers who drive electric vehicles

Scale 69
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STUDY: Gen Z, Millennials Twice as Likely to be Omnichannel Shoppers

Hospitality Tech

Near’s The Great Generational Shopping Divide report finds Gen Z, Millennials, Gen X, and Boomers all have distinctly different expectations from brands, shopping preferences and patterns, and outlooks for the future.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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MCR acquires Courtyard Charleston-North Charleston

Hotel Business

MCR has acquired the Courtyard Charleston-North Charleston, a four-story hotel with 138 rooms in North Charleston, SC. The hotel was purchased with acquisition financing in place and is the company’s fourth hotel in The Palmetto State. Opened in 2019, the hotel is located about seven miles from Charleston International Airport and about 14 miles from downtown Charleston.

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TravelBoom to Host Free Digital Marketing Workshop for Hoteliers in Daytona Beach

Travelboom Marketing

DAYTONA BEACH, Fla., September 7, 2023 — TravelBoom, the premier data-driven digital marketing agency for hotels, resorts, and vacation rental companies, is pleased to announce its upcoming one-day workshop, “Supercharge Your Hotel’s Digital Marketing.” On Thursday, October 19, the company will welcome independent and small-group hoteliers to Daytona Beach for a conversation on sharpening skills to increase profitability next year.

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Crestline selected to manage Rochester Airport Marriott

Hotel Business

Crestline Hotels & Resorts LLC has been selected to manage the 210-room Rochester Airport Marriott. The upscale hotel is only five miles from Rochester International Airport. “This is a beautiful hotel in a fantastic location,” said James Carroll, president/CEO, Crestline Hotels & Resorts. “We look forward to serving guests and engaging with the local community while employing our signature commitment to excellence in service.

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TrustYou Insights - Nordic Wonders: Top Hotels and Destination Insights

Hotel News Resource

Article - TrustYou Insights - Nordic Wonders: Top Hotels and Destination Insights - Discover best practices and exclusive insights from the top Nordic hotels and destinations.

Hotels 59
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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KSL Resorts adds Patrick Smith

Hotel Business

KSL Resorts has appointed Patrick Smith as its new VP, IT. In his new role, Smith heads up KSL Resorts’ information technology department—designing, developing and managing the company’s technological infrastructure and processes to achieve key corporate goals. He previously worked for KSL Resorts and Outrigger Hospitality Group as an information technology consultant, assisting in day-to-day operations and providing leadership through multiple acquisitions.

Resorts 59
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Boutique Sunshine Coast Maleny Lodge Listed for Sale

Hotel News Resource

Article - Boutique Sunshine Coast Maleny Lodge Listed for Sale - A private investment group is moving to sell the recently restored Maleny Lodge amid growing demand for Sunshine Coast accommodation assets.

Sales 59
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Trustwave SpiderLabs Release New Hospitality Cybersecurity Report

Hospitality Tech

The report discusses how threat actors conduct attacks, methodologies used, and what organizations can do to protect themselves from specific types of attacks.

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Jad Moukheiber Named Chief Legal Officer for Kempinski Hotels

Hotel News Resource

More recently, in 2021, Jad Moukheiber associated with Banader Hotels Company BSC, Bahrain as General Manager where he has overseen the holding’s activities, budget and strategy while having board advisory and secretarial functions.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.