Mon.Sep 18, 2023

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Leveraging Technology to Enhance Hospitality: Key Takeaways from an Expert Panel Discussion

Hospitality Net

The hospitality industry, known for its personal touch, is increasingly leaning into technology to enhance guest experiences and streamline operations. A recent panel discussion at the 2023 Boutique Hotel Investment Conference by BLLA featuring industry experts offered valuable insights into how technology could act as an enabler for better service and more profitable operations.

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Embracing sustainability: green hotel renovation strategies

eHotelier

Embracing sustainability: green hotel renovation strategies - Insights A renovation might be a big undertaking, but making sustainable upgrades is well worth it in the long run.

Hotels 119
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Step into the Song: The Destinations Behind Some of the World’s Most Iconic Music Videos

Hospitality Net

Music videos have long accompanied the latest song releases, offering a glimpse into another world the artist has created. September 13 will see the celebration of the best music videos of the past year at a popular award ceremony honoring excellence in the music industry and dishing out iconic silver astronaut trophies in a fan-filled spectacle. Every song takes us on a journey, and a music video is to a song what a plot is to a movie.

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How Technology Improves Fan Engagement, Experience on Game Day

Hospitality Tech

From cashless concessions to interactive promotions, technology can help venues create a more immersive, personalized and convenient sporting event experience.

Events 122
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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With Great Rates Come Great Guest Expectations

Hospitality Net

Even in the back half of 2023, every hotel is still contending with inflation in some way or another, likely passing these costs onto the customer. Thus far, from what the aggregated travel numbers for this year indicate, guests have been fine with the increased rates.

Travel 203
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Designing St Regis Kanai Resort in the Riviera Maya, Mexico

Hotel Designs

Hotel Designs Designing St Regis Kanai Resort in the Riviera Maya, Mexico Designing St Regis Kanai Resort in the Riviera Maya, Mexico Editor Hamish Kilburn spoke to Tatiana Sheveleva, Co-Founder of Chapi Chapo Design, to understand how she used nature – and the clear, starry skies – as her inspiration when creating the interior design scheme inside St Regis Kanai Resort in the Riviera Maya.

Resorts 111

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Revenue Management: It's Not Just for Revenue Managers Anymore - By Lynn Zwibak

Hotel News Resource

How often have you seen this at your hotel: Sales managers referring to the revenue management team as ‘the sales prevention department’ because they keep turning away their leads? Front office complaining about how revenue management keeps selling low opaque rates? Or event managers showing up to pick-up meetings without the answers to the questions they know they will be asked.

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The power of darkness – blackout fabrics from Edmund Bell

Hotel Designs

Hotel Designs The power of darkness – blackout fabrics from Edmund Bell The power of darkness – blackout fabrics from Edmund Bell Edmund Bell Fabrics, a trailblazer in the textile industry, proudly presents the marriage of innovation, sustainability and sophistication, drawing back the curtain onto the world of blackout fabrics and their profound impact on hospitality interiors… At the heart of every guest’s experience lies the quest for comfort.

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HVS Hotel Industry Outlook Fall 2023: Discovering a New Normal - By Anne R. Lloyd-Jones and McKenna Luke

Hotel News Resource

A strong RevPAR rebound in the first quarter of 2023 was stalled by increasing costs of capital, inflationary pressures, outflow of domestic demand with limited international infill, and economic concerns. How can hoteliers expect 2023 to end and the next few years to trend? This article presents our latest forecast and insights.

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Locke at East Side Gallery Berlin opens its doors

Hotel Designs

Hotel Designs Locke at East Side Gallery Berlin opens its doors Locke at East Side Gallery Berlin opens its doors Lifestyle aparthotel brand Locke has opened the fourteenth property in its portfolio and its first property in Berlin. With the design by Grzywinski+Pons, we stepped inside for a closer look… Marking the third Locke opening in Germany, Locke at East Side Gallery offers breath-taking views across the city’s skyline and the River Spree and is situated within Berlin’s trendiest in

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Rising Star: Taking the Reins to Build Guest Experiences

Hospitality Tech

Lindsay Eichten, Director CRM, Loyalty and Media TGI Fridays, received Hospitality Technology’s Top Women in Restaurant Technology - Rising Star Award at MURTEC in Las Vegas.

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Product watch: the MS Series lamp from Fritz Hansen

Hotel Designs

Hotel Designs Product watch: the MS Series lamp from Fritz Hansen Product watch: the MS Series lamp from Fritz Hansen The new MS Series of lamps by contemporary Danish architect and designer, Mette Schelde for Fritz Hansen introduces a cool, clean aesthetic to living and working spaces… Danish architect and designer Mette Schelde is behind the latest series of lamps from Fritz Hansen , infusing her signature functionality and style into three harmonious lighting designs.

Hotels 102
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STAAH and Asian hospitality management leader Archipelago announce partnership

STAAH

STAAH, a leading cloud-based distribution platform has announced a strategic technology partnership with Archipelago International, Southeast Asia’s largest privately owned hotel management group that operates more than 350 hotels and residences across 200+ locations. The tech partnership will fuse together the benefits of STAAH’s advanced online distribution technology with Archipelago’s vision to operate ‘best in class’ properties that exceed the expectations of guests, owners and employ

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At MURTEC Executive Summit: Domo Arigato, Mr. Roboto: When Robots & Delivery Make Sense

Hospitality Tech

Join us Oct. 2-4 in Charleston, S.C., and hear how these early adopters are leveraging robotics, AI and next-generation technologies.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How to Create a Niche Luxury Hotel Experience

Webrezpro

Even with post-pandemic uncertainty, plenty of people look to experience the high life when they travel…and they’re willing to pay for it. The luxury travel market is expected to more than double from $638.2 billion in 2021 to $1650.5 billion in 2031.

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How AI Can Drive Emotional Loyalty for Hotels

Hospitality Tech

Whether it's an AI co-pilot aiding your hotel teams or a marketplace connecting guests with curated services and experiences, AI isn't replacing the human heart in hospitality; it's empowering it.

Hotels 69
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Quest Chermside Hotel in Brisbane Sold

Hotel News Resource

As transactional volumes in Brisbane’s hotel market continue to increase through 2023, a Queensland-based hotel group has just acquired the freehold interest in Quest Chermside.

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NYC Airbnb listings drop by 77%

Hospitality Today

The city's powerful hotel sector, which has consistently opposed Airbnb's ascent, stands to gain significantly from this new regulation

Hotels 77
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Raffles Boston Hotel Opens

Hotel News Resource

Raffles Boston opened its doors to guests last Friday. The property represents the first mixed-use development in North America for the 136-year-old brand.

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Sodexo Live! Partners with Banff Sunshine Village Ski Resort

Hotelier Magazine

BANFF, Alta. — Sodexo Live! has revealed a new agreement with Banff Sunshine Village Ski Resort to help elevate the food-and-beverage experience at the resort’s on-mountain dining venues, including restaurants at Sunshine Mountain lodge. The partnership will see more regionally influenced ingredients on menus, expanded culinary offerings (including more kid-friendly options) and increased points of sale to get guests back to the slopes quicker.

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ILC INDIE Congress San Francisco: The Pinnacle of Hospitality Innovation - By Andrew Benioff

Hotel News Resource

This October, San Francisco is set to host one of the most innovative events in the world of hospitality: the Independent Lodging Congress (ILC INDIE Congress). A nexus for visionaries, thought leaders, and passionate independent hotel groupies, the Congress promises an unparalleled experience, giving attendees an opportunity to connect, learn, and delve deep into the ever-evolving world of independent lodging.

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Raffles makes its North American debut

Hotel Business

Raffles Hotels & Resorts has opened Raffles Boston, the first mixed-use development in North America for the 136-year-old brand. The property features 147 hotel rooms and 145 residential units. “We are delighted to extend the legendary Raffles brand into the Americas with Raffles Boston, and are incredibly grateful to the dynamic ownership teams from Cain International , Noannet Group and Saunders Hotel Group for their trust in, and commitment to, the Raffles brand.” said Omer Acar, CEO, Raf

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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23 Grand Mercure and Mercure Hotels Slated to Open in Japan During Q2 of 2024

Hotel News Resource

Accor is expanding its presence in Japan with the addition of the Daiwa Resorts portfolio, adding 23 properties and over 6,000 rooms to its nationwide network. All hotels are set to open simultaneously in Q2 of 2024, and reservations will begin from 6 November, 2023.

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Anne?Marie D’Angelo joins Hilton

Hotel Business

Hilton has appointed Anne-Marie D’Angelo as EVP/general counsel. She most recently served as chief legal and government affairs officer at Molson Coors Beverage Company and has held general counsel and leadership roles at several public companies, including public utility company NiSource and Global Brass and Copper Holdings Inc. D’Angelo reports to Chris Nassetta, president/CEO, Hilton, and serves as a member of the executive committee. “As I’ve gotten to know Anne-Marie, I’ve quickly com

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Fairfield Inn & Suites Denver Southwest/Littleton in Littleton, Colorado Listed for Sale

Hotel News Resource

Article - Fairfield Inn & Suites Denver Southwest/Littleton in Littleton, Colorado Listed for Sale - Newly Built, Premium Branded Hotel in West Denver, Set Against Rocky Mountain Foothills

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CIM closes $63.87M in loans for two Florida properties

Hotel Business

CIM Group , a community-focused real estate and infrastructure owner, operator, lender and developer, revealed that its CIM Real Estate Debt Solutions business closed on behalf of a CIM-managed fund a $34.97-million senior loan to a joint venture between Monarch Alternative Capital and HHM Hotels secured by the dual-branded Aloft Orlando International Drive and Element Orlando International Drive, and a $28.9 million whole loan to Newbond Holdings secured by the Aloft Tampa Downtown, which it a

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Anne-Marie D'Angelo Named Executive Vice President and General Counsel for Hilton

Hotel News Resource

D'Angelo succeeds general counsel Kristin Campbell who, as previously announced, retires this month after a distinguished 12-year career at Hilton and more than 35 years as a respected leader in the corporate legal community.

Hotels 59
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Red Roof names SVP, revenue strategy

Hotel Business

Red Roof has appointed Robert Goad as senior vice president, revenue strategy, to lead the company’s revenue generation and analytics team. Goad has nearly 20 years of experience in revenue management in the hospitality industry and brings a wealth of talent and leadership to the Red Roof brand. Goad joins Red Roof from Mint House. Prior to that, Goad developed revenue strategies and programs across multiple hospitality brands including Hilton, IHG, Choice, Wyndham, La Quinta, Best Western and N

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Product watch: Metal X Patina from Arte

Hotel Designs

Hotel Designs Product watch: Metal X Patina from Arte Product watch: Metal X Patina from Arte Offering timeless luxury for sophisticated rebels, each design in the Metal X Patina collection from Arte has been printed on metal foil, to create an artistic, distressed plaster look on walls… With patterns inspired by old painting techniques or crafts, Arte has used advanced printing technology to combine a matte look with luminescent highlights to add vibrancy and a natural patina in this coll

Hotels 59
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Loading the Bases: How Hoteliers Are Using Advanced Pricing Models to Navigate Hospitality’s Rocky Recovery

Hospitality Tech

If hotels want to chart their course across this unpredictable recovery period accurately, they must rely on data and take a realistic approach to hospitality’s potential.

Hotels 59
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.