eHotelier
AUGUST 28, 2023
Customers desire convenience and understanding — the convenience of information and an understanding of their individual needs and unique situations. But is AI capable of delivering this kind of customer service?
Hotel Business
AUGUST 28, 2023
MCR has acquired the Gramercy Park Hotel in New York City. Morse Development, an MCR affiliate that developed the TWA Hotel at New York City’s JFK Airport, will renovate the five-star hotel. Areas of the hotel that will be renovated include the lobby; the first-floor restaurants and bars; and the 197 guestrooms and suites. The 7,000-sq.-ft. rooftop bar will also receive a full restoration.
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Hospitality Tech
AUGUST 28, 2023
Leveraging the power of numbers, membership collective gives independent hoteliers more bargaining power, access to proven technology, and a voice in how new technologies are developed.
Hotel Business
AUGUST 28, 2023
More than 80% of Americans have been traveling this summer, and more than half (55%) have increased their travel since last year, according to Tripadvisor ’s Summer Travel Index. But where are they heading this Labor Day weekend? Major U.S. cities can expect the most travelers this long weekend, while Mexico tops international travel for those looking to soak up a bit of sunshine before the fall.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Hospitality Tech
AUGUST 28, 2023
Not only is it the right thing to do, but companies that fail to comply face a base fine of $10k and $500 per day per non-compliant device retroactive to Jan. 6, 2022.
gcommerce
AUGUST 28, 2023
What Are The Differences Between Google Universal Analytics and GA4 In the realm of digital analytics, Google Analytics (GA) has long been a cornerstone for businesses to gain valuable insights into their online presence. However, with the introduction of GA4, a new iteration of Google Analytics, marketers and analysts find themselves faced with a significant shift in the landscape.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Revinate
AUGUST 28, 2023
There’s a pivotal moment when you first connect with a potential guest. You’ve successfully captured their attention. Your next objective is to cultivate that initial spark. The fact is, nine out of ten visitors that come to your hotel website aren’t ready to book. This is when you can turn to the power of lead [.] The post How to write lead nurture emails that actually convert appeared first on Revinate.
Hospitality Tech
AUGUST 28, 2023
HT caught up with Just Salad to learn how it is integrating sustainability into its mobile app and more.
Webrezpro
AUGUST 28, 2023
Filling rooms during slower travel times is important to ensure your business’s long-term success and relevancy. Contrary to instinct, drastically reducing room rates won’t guarantee midweek bookings. In fact, it eats into your profits and undermines your hotel’s credibility.
Hospitality Tech
AUGUST 28, 2023
In addition to the drive-thru lane, the new design features a walk-up window for ordering and pick-up.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Demand Calendar
AUGUST 28, 2023
In the highly competitive hotel market, automated pricing systems have involuntarily joined forces with the OTAs to drive down the price, leading to the commoditization of overnight accommodation.
Textedly
AUGUST 28, 2023
In a world where online customer feedback is more important to conversions than ever, leveraging automated Google reviews is key for brands with a digital presence.
Lodging Interactive
AUGUST 28, 2023
We’re thrilled to share some fantastic news with you: McConnell Marketing has been acquired by long-time colleagues Carson Lisko (right) and Deanna Clement (left). The post Exciting News: McConnell Marketing Under New Ownership! first appeared on McConnell Marketing. The post Exciting News: McConnell Marketing Under New Ownership! appeared first on McConnell Marketing.
TravelNet
AUGUST 28, 2023
Consolidating technology is not the wave of the future—it’s already here. In fact, simplifying your tech stack might be the best way to maximize ROI from your technology investments. But ROI aside, there’s a practical reason to consolidate that you probably never considered: less switching between apps and windows. The last ten years have seen a tsunami of new ways to digitize customer services, especially in hospitality.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Revinate
AUGUST 28, 2023
Inspiration The InterContinental Danang inspires its international guests with this campaign Subject line: It's time for you to come back, [First Name] Sent: July 2023 Brand: InterContinental Danang Sun Peninsula Resort Category: Inspiration Hotel location: Da Nang, Vietnam (APAC) Our thoughts: The InterContinental Danang Sun Peninsula Resort targeted [.
eHotelier
AUGUST 28, 2023
Bernardus Lodge & Spa announced the appointment of Hartmut Ott as General Manager. Ott will be responsible for all aspects of day-to-day management for the award-winning Forbes 12-Star property, consistently ranked top among the nation's most coveted retreats. A seasoned hospitality leader, Ott will oversee the Forbes 4-star Lucia Restaurant & Bar under the helm of Chef Christian Ojeda as well as the award-winning 5,200 sq. ft., Spa at Bernardus and 73 guestroom property located in Carme
Hotel Business
AUGUST 28, 2023
Texas Western Hospitality of Addison, TX, has opened its newest property, Home2 Suites by Hilton in Davenport, FL. The hotel features 128 suites and a range of value, tech-focused and eco-conscious amenities. Located near Championsgate Village, Home2 Suites by Hilton Orlando South Davenport is situated off I-4, allowing easy access to all of the activities of Orlando including Walt Disney World, SeaWorld and Universal Studios.
eHotelier
AUGUST 28, 2023
Emphasizing strategic cooperation, ITB China is pleased to announce the Maldives as the Official Island Travel Partner of ITB China 2023. The partnership will turn the prime travel destination into one of the highlights of the trade show, held on 12 – 14 September 2023 in Shanghai.
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The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Hotel Business
AUGUST 28, 2023
Demand for Labor Day is showing a similar trend year-over-year (YOY), according to data from Koddi. In 2022, interest in Labor Day travel dates started in mid-June. In comparison, this year experienced an earlier onset of interest at the beginning of June. At the start of August, there was an uptick in demand for 2022 that was not observed this year.
eHotelier
AUGUST 28, 2023
Switzerland’s newest hotel GRACE LA MARGNA ST MORITZ has already received its first classification. The allure of this hotel, with its winning chemistry of modern luxury and classic glamour, has been recognised with a Five-Star Superior rating by HotellerieSuisse, which since 1882 has stood for quality, innovation, and sustainability in the Swiss hotel industry.
Hotel Business
AUGUST 28, 2023
Shortly after Omni Hotels & Resorts revealed the company’s first brand evolution in more than 10 years, company president Kurt Alexander talked exclusively with Hotel Business about the evolution and what it means for the company. “We’ve talked about it as an era of elevation,” he said. “We are elevating who we are as a brand; elevating how we’re perceived as a brand; elevating what we do; elevating the customer touch points along the way.
eHotelier
AUGUST 28, 2023
Choice Hotels International, Inc. and LEARFIELD, the leading media and technology company in college sports, announced the second season of Choice Privileges Experiences kicks off today, enabling members of Choice Privileges to redeem points for exclusive college football and basketball gameday experiences during the 2023-2024 season. As Choice continues to reinvigorate its award-winning loyalty program to offer more earning and redeeming opportunities for members, the company is expanding on la
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Hospitality Tech
AUGUST 28, 2023
Following his role as US President and Global Chief Marketing Officer for TGI Fridays, Coleman will lead the transformative new phase for iconic bar and restaurant brand.
eHotelier
AUGUST 28, 2023
GaultMillau Editor-in-Chief Urs Heller: “A destination that wins the title ‘Hotel of the Year’ twice in eight years must be doing something extraordinary. The Dolder Grand has delivered. We were delighted by the new MIKURIYA Japanese restaurant and the fascinating garden restaurant blooms. The jewel in the house is The Restaurant, which holds 19 points and two stars.
Hospitality Tech
AUGUST 28, 2023
RoomRaccoon’s global users can benefit from a direct API integration with Akia, unlocking a new era of seamless and personalized guest communication and management.
eHotelier
AUGUST 28, 2023
Shamsa Al-Fahad appointed Director of Talent & Culture at Raffles and Fairmont Doha - People - Insights
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Hospitality Tech
AUGUST 28, 2023
ConverseNow Releases Next-Generation AI Ordering Assistants Utilizing OpenAI's ChatGPT and Google Bard's Best-in-Class LLMs for nearly 2,000 restaurants nationwide.
Hospitality Today
AUGUST 28, 2023
How Italy’s hotel sector is thriving in bookings and room rates and how online trends set up a summer to remember for Italian hoteliers
Hospitality Tech
AUGUST 28, 2023
Food industry veteran and CEO of Kitchen United Michael Montagano will join Dog Haus next month. He has served on its Board of Directors for the past three years.
Hospitality Today
AUGUST 28, 2023
How the preferences of younger demographics begin to change the way shopping and booking takes places across the travel industry
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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