Thu.Sep 21, 2023

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Hilton Says it Will ‘Quickly’ Move to Disclose Mandatory Fees

Skift Blog

Skift Take: A Skift scoop: Hilton told hotel owners it was changing policy to ensure mandatory resort fees are displayed upfront on all its sites and apps. The move follows Marriott and Hyatt's similar steps this year.

Resorts 306
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GL? Brand Debuts in the State of Georgia With the Opening of GL? Best Western Pooler – Savannah Airport Hotel

Hospitality Net

Yesterday, BWHSM Hotels announced the latest property to join its energetic and exciting boutique GLō brand, GLō Best Western Pooler - Savannah Airport Hotel. The newly constructed hotel features the boldly expressive designs, electric lobby and revolutionary shared social spaces for which the boutique brand is known. GLō is designed for the contemporary traveler who aims to work smarter, play harder and live healthier as they travel, offering spacious accommodations, upgraded amenities and tech

Branding 257
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Microsoft AI Upgrades: How They Help Tourists, Event Planners, and Business Travelers

Skift Blog

Skift Take: Few of these features seem to have been designed with travel front-of-mind, except for the corporate booking tool — that's getting close to what travelers are asking for.

Travel 299
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Maisons Pariente Opens Le Grand Mazarin in Paris, France

Hospitality Net

Maisons Pariente, the luxury hotel collection founded by Patrick Pariente and his two daughters, Leslie Kouhana and Kimberley Cohen, is pleased to announce the opening of Le Grand Mazarin, the group’s first urban property in the heart of the Marais District.

Hotels 246
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How Whatsapp Flows Could Pave the Way for Personalized Travel Experiences

Skift Blog

Skift Take: WhatsApp's evolving suite of services and its impact on businesses demonstrate the platform's potential to reshape customer engagement and service. The future of customer interactions appears increasingly promising.

Travel 294
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Hoteliers bring in an additional €25k over the summer by upselling their available space to provide more amenities to guests

Hospitality Net

Mews, the industry-leading hospitality cloud, has released its new report into hospitality’s performance in the summer of 2023. The report, called the Mews Data Snap, also compares this year’s data to summer 2022 to see how the industry is changing.

Upsell 246

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“Well” on the Way: IHG Hotels & Resorts’ EVEN Hotels Continues Momentum

Hospitality Net

EVEN Hotels – part of IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies with more than 6,200 destinations across 19 brands – is celebrating its growth momentum and positive response from guests and owners following the unveiling of its reimagined prototype and brand identity. The upscale, select service and wellness-focused brand plans to open seven additional U.S. properties by the end of 2024 – which will increase its national footprint by nearly 40 percent – while also in

Resorts 246
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Top Stories in Hotels: Hyatt’s Growth, Thailand’s Ambition, and First Hospitality’s Big Buy

Skift Blog

Skift Take: Hyatt plans to open about 30 hotels in the Americas before 2026, Thailand aims to return to record tourism next year, and First Hospitality acquires 17 hotels.

Tourism 293
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The Hospitality Industry in the Era of Web3: A Transition Towards Digital Transformation

Hospitality Net

The emergence of Web3 technologies has ushered in a transformative wave across various industries, with luxury brands taking the lead in adopting these innovations. According to a recent study conducted by CoinGecko, 37% of apparel and luxury goods brands have already initiated strategies in the Web3 realm. As decentralized platforms, blockchain technology, and non-fungible tokens gain prominence, a pertinent question arises: Are we on the brink of witnessing a profound shift in established bran

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U.S. Tourism Officials Visited China For the First Time in 4 Years: Their Takeaways

Skift Blog

Skift Take: U.S. tourism executives came back from their trips optimistic about the Chinese tourism market's recovery despite long visa wait times and the slow return of air connectivity.

Tourism 286
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Renovations, New Restaurants and More Shine at Opal Collection

Hospitality Net

The award-winning Opal Collection is excited to share renovation updates, new restaurants, and other news for several properties within its portfolio of award-winning, beachfront Florida hotels and resorts.

Resorts 245
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Hong Kong Tourism Still Catching Up: Skift Travel Health Index

Skift Blog

Skift Take: Hong Kong is back in business. Travel performance boomed in August 2023, but talk of full recovery is still premature, as 2019 wasn't a particularly good year with widespread protests impacting travel demand in the country.

Travel 285
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Nikki Beach Global Announces Waterfront Residences in Ras Al Khaimah, UAE

Hospitality Net

Nikki Beach Global (‘Nikki Beach’) the international luxury lifestyle and hospitality brand, announced today a partnership to develop three waterfront residential buildings in Ras Al Khaimah. Nikki Beach and Aldar Properties (‘Aldar’), a leading real estate developer, investor, and manager in the UAE, have come together to develop branded residences on Al Marjan Island, which will launch for sale later this year.

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Morocco Hotel Managers Say Business Is Returning and World Bank Meeting Will Help

Skift Blog

Skift Take: It's been little over a week since the earthquake in Morocco. The hospitality and tourism industries are staying strong, both in terms of business and in mind-set.

Business 277
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Innovation in Procurement: Five Ways Accor is Serving Hospitality’s Transition Towards a more Sustainable Model

Hospitality Net

As a trailblazer in hospitality, Accor considers its responsibility to pioneer innovations that can move the needle for all its stakeholders and accelerate the sustainable transformation of the industry overall. Procurement has become a major lever of action for a more sustainable hospitality model.

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A Big Picture View of Travel’s Future at Skift Global Forum 2023

Skift Blog

Skift Take: As we decipher the future of travel at our 10th annual Skift Global Forum next week, it’s clear that this is a pivotal time for the industry as the technologies, platforms, and trends that are defined today will have a lasting impact in the years ahead.

Travel 278
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Hotel budget: Steps in the budgeting process for hotels

Hospitality Net

A hotel budget is a financial plan that outlines the projected income and expenditures for a specific period, usually one fiscal year. It serves as a financial blueprint, detailing various revenue streams such as room bookings, food and beverage sales, and ancillary services. The budget also accounts for all types of expenses, including operational costs, capital expenditures, and marketing budgets.

Hotels 241
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Saudi’s Mohammed Bin Salman on Tourism Investment and ‘Sports Washing’ Claims

Skift Blog

Skift Take: Saudi Arabia's Vision 2030 is already promising $500 billion cities, winter sports events atop mountains in the desert and a complete transformation of the national economy. Not ambitious enough, says the crown prince, let's work on Vision 2040.

Tourism 146
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Cvent Announces Agenda for Annual Event and Hospitality Tech Conference: Cvent CONNECT Europe

Hospitality Net

Cvent, a market-leading meetings, events, and hospitality technology provider, unveiled the full agenda for its annual customer and industry event technology conference: Cvent CONNECT Europe. The multi-day, hybrid conference will take place from 7 - 9 November 2023 at the Hilton London Metropole, offering both in-person and virtual experiences.

Events 222
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EVT bolsters Adelaide portfolio with opening of Hotel Alba

Hotel Management

EVT Hotels and Resorts has revealed its transformation of Hotel Alba in Adelaide’s CBD as the hotel begins welcoming its first guests on Thursday September 21. A member of the Independent Collection by EVT, the South Terrace hotel is described as “a stylish urban retreat” with 99 guest rooms – a mix of standard rooms, studios and one-bedroom apartments – all with their own private balcony.

Dining 130
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Phase Two of Multmillion Dollar Revamp Underway for The Citizen Hotel, Autograph Collection in Sacramento

Hospitality Net

Latest round of enhancements to include Presidential-inspired lobby and mezzanine-level Scandal Lounge.

Hotels 263
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Last chance to enter Aotearoa Hotel Industry Leadership Awards

Hotel Management

New Zealand’s hotel industry leaders will be in the spotlight at the upcoming inaugural Aotearoa Hotel Industry Leadership Awards, presented by HCA and HM Magazine, taking place on October 10, 2023. Recognising excellence in leadership in the industry, the three award categories include service to the industry, outstanding team performance and senior executive leadership.

Events 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Canada hotel occupancy reached four-year high in August

Hospitality Net

Canada’s hotel industry reported its highest occupancy level since August 2019, according to CoStar’s August 2023 data. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.

Occupancy 197
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Wyndham partners with i-City developer on Wyndham Suites in Kuala Lumpar

Hotel Management

Wyndham Hotels and Resorts is partnering with Malaysian property development company I-Berhad – best known for the development of Malaysia’s Technology City in Shah Alam, i-City – on a RM820 million luxury condominium development in Kuala Lumpur City Centre (KLCC). The 50-storey luxury residences will be known as Wyndham Suites KLCC promises “luxury living at its finest”.

Resorts 130
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How Aramark Destinations is maximizing revenue opportunities

Hospitality Net

Aramark Destinations, a division of Aramark, delivers authentic, memorable experiences at national and state parks, specialty hotels, museums, and other destinations across the US. In partnership with its clients, Aramark Destinations strives to enhance the guest experience by offering industry-leading hospitality, environmental stewardship, interpretive programs, and recreation.

Revenue 195
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‘A model of sustainability’: Sunshine Coast motel in race to net zero

Hotel Management

The Sunshine Coast town of Caloundra has welcomed the revamp of Motel Caloundra, with the property aiming to become the region’s first net-zero energy hotel. Reopening on Friday September 29, the nine-room centrally located motel is opposite The Events Centre and the site of the new Sunshine Coast Regional Gallery, which received approval last month.

Motels 130
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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The Future of Corporate Travel

Hospitality Net

As we navigate the complexities of a post-pandemic world, one question looms large: What is the future of corporate travel? I brought this question to discuss at the HSMAI Sales Advisory Board.

Travel 189
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Why full service and luxury independent hoteliers are going ‘all in’ on all-in-one tech

eHotelier

All-in-one PMS technology has evolved to encompass nearly every aspect of hotel operations, leveling the playing field for independents across the industry.

Services 120
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AHLA Foundation Announces Expansion of Initiatives Aimed at Elevating Women in Hospitality

Hospitality Net

AHLA Foundation, the charitable arm of the American Hotel and Lodging Association (AHLA), today announced its new ForWard initiative to support the advancement of women into hotel industry leadership and ownership. The ForWard initiative represents the merger of ForWard – which began as an AHLA event – and the Castell Project into one brand offering a suite of resources, events, professional development opportunities, and community-building forums to develop a pipeline of women leaders in hospit

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How to Avoid the Myths and Stigma Surrounding Bed Bugs

Hotel Business

The stigma of having bed bugs on your property is real and dangerous. They are proven to draw outsized attention to your establishment in both social and traditional media, tarnish your brand image and drastically affect your bottom line. Although there are myths attached to their presence, their arrival is rarely your fault. They do not reflect your overall standard of cleanliness or attention to your guests’ well-being.

Branding 107
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.