Wed.Sep 13, 2023

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9 types of hospitality data: How to collect it and how to use it

Hospitality Net

On April 26th, 2021 the Apple iOS 14.5 update rocked the marketing world by letting users opt out of sharing their data with Facebook and other third parties. Following suit, major browsers — Apple, Mozilla, and Google — are also phasing out support for third-party tracking cookies.

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Skift India Report: Our First India Summit

Skift Blog

Skift Take: Slowdown? Boeing instead sees the boom rolling on — spurred by a growing middle class with high disposable income, coupled with the government’s focus on building additional infrastructure to support air travel and connectivity.

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6 Keys to Good Data - By Cheryl McMaster, CHA, CRME Director, Third Party & Commercial Operations, Sonesta, HSMAI Revenue Optimization Rising Leader Council Member

Hospitality Net

As our industry and technology become more complex, clean data is critical. Managing a pricing strategy to drive REVPAR is only one layer to the equation. When a new system is implemented, the best outcome is an integration that allows for a holistic look at the new data available. Even with access to data, we must be wary of the accuracy to avoid a “garbage in, garbage out” scenario when deciding.

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Mini Bulk Sales – The Prosperous Hotelier

Hotel Financial Coach Blog

Mini Bulk Sales – The Prosperous Hotelier 15, 10, or 5 Signed Copies – Including Free Shipping – USA and Canada – Limited Time Get Your Team the Knowledge and Financial Leadership They Need With a Copy of The Prosperous Hotelier Today Signed by the Author and Shipped Directly to You 15 Signed Copies – […] The post Mini Bulk Sales – The Prosperous Hotelier first appeared on Hotel Financial Coach.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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High Touch Mobile Solutions Critical to Luxury Guest Experiences

Hospitality Net

The demands of an "always on" world mean an exceptional experience 24/7 across all channels is an imperative.

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A Comprehensive Guide to Owning a Luxury Holiday Home in the Mediterranean

Are Morch

Ah, the Mediterranean! A sublime tapestry of azure seas, rolling hills, and vibrant cultures – each destination a veritable treasure trove of experiences waiting to be unearthed. Yet, as alluring as the experience of dipping your toes in various Mediterranean sands might be, the notion of possessing your personal oasis in this paradise – yes, […] The post A Comprehensive Guide to Owning a Luxury Holiday Home in the Mediterranean appeared first on Are Morch, Digital Transformati

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3 Benefits of Embracing AI For Hospitality Operations While Maintaining a Strong Human Connection

Hospitality Tech

The use of AI tools across industries shows no signs of slowing down, and hospitality companies should look to capitalize on these new technologies.

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Hotel Group Meetings: One Event, Two Experiences

Hospitality Net

The COVID-19 pandemic has created an unprecedented disruption to the events industry on a global scale.

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Five ways hotel PMS technology is saving independent hotelier operations

eHotelier

Modern all-in-one PMS technology is helping operators of all sizes bridge the gap in capabilities between independent hoteliers and big brands, providing support from training to disaster recovery.

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The Power of Website URL Customization in the Hospitality Industry

Hotel News Resource

It’s not just about having a website; it’s about optimizing every aspect to provide the best user experience. One often overlooked yet vital aspect is URL customization, particularly in avoiding the confusion of having your website’s “www” and non-“www” versions appear in search engine listings.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Strategic financial planning in uncertain times

eHotelier

In the wake of the global pandemic and its impact on the hospitality industry, financial planning and revenue management have become crucial for the survival of hotels.

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Azul Hospitality Group promotes Fraile, Crisci to top leadership

Hotel Business

Azul Hospitality Group has promoted Alvaro Fraile to CEO and Mark Crisci to president of the organization. Fraile joined the company in 2021 as COO, after previously held senior positions with AC Hotels and Marriott International. He provides oversight for all of Azul’s hospitality-related operations. Crisci joined the company in 2014 as chief investment officer, after previously holding senior positions with several hospitality management firms and brands.

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Hoteliers demonstrate appetite for change

eHotelier

The evolution of F&B has been brought to the front of minds this week, as the biggest names in hospitality met in Manchester to discuss the changes that need to be made to drive positive change in the industry.

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How Northview Hotel Group drove $40M in direct revenue with Revinate

Revinate

Customer stories How Northview Hotel Group drove $40M in direct revenue with Revinate HOTEL TYPE: Group SOLUTIONS USED: Reservation Sales, Revinate Marketing, Revinate Guest Feedback, RezForce REGION: North America Goal Drive direct bookings to compete with OTAs. Strategy [.] The post How Northview Hotel Group drove $40M in direct revenue with Revinate appeared first on Revinate.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Hospitality Technology Innovations Report

eHotelier

With technology at the forefront of this evolution, we're proud to announce the release of the "Hospitality Technology Innovations" report. Created in partnership with HFTP and over 130 leading industry technology solutions providers, this report serves as your compass to navigate the future of hotel technology.

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Hotel Management Company Investments in Staffing, Maintenance and Renovations Reflected in Overall Guest Satisfaction, J.D. Power Finds

Hotel News Resource

Article - Hotel Management Company Investments in Staffing, Maintenance and Renovations Reflected in Overall Guest Satisfaction, J.D.

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Real Estate Website Development — Features, Tips, and More

MediaBoom

Real estate website development is an important aspect of kicking off your career as a website developer. Whether you already have a website you need to improve or are starting from scratch there’s a few things you need to know before you begin. There are many steps to proper real estate website development. First you must find a catchy domain name and purchase hosting services.

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Virtual Ordering Assistants are Going Mainstream in Restaurants Nationwide: ChatGPT’s Impact on Voice AI

Hospitality Tech

AI companies are using OpenAI’s ChatGPT and Google’s Bard to help virtual assistants ‘think like a person’ to automate drive-thru and phone orders.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Omni Hotels & Resorts names Vince Parrotta COO

Hotel Business

Omni Hotels & Resorts has named Vince Parrotta as its new COO. With more than 40 years of operations experience, he brings a wealth of expertise from his previous role as president, hotel operations – Americas at Four Seasons Hotels and Resorts. This strategic move comes as Omni embarks on its first brand refresh in over a decade , aiming to provide elevated guest experiences amidst significant growth to its diverse portfolio.

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What's the Buzz Among Today's Hoteliers? - By Mike Gray

Hotel News Resource

Article - What's the Buzz Among Today's Hoteliers?

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Sonnenblick-Eichner arranges refinancing for Texas hotel

Hotel Business

Sonnenblick-Eichner Company has arranged $21 million of fixed-rate, first mortgage financing for the Cotton Court Hotel located in Lubbock, TX. The five-year, fixed-rate loan is non-recourse and was funded by a Wall Street investment bank. The loan is interest-only for the entire term at an interest rate of 7.6%. A rate buydown was required by the lender to achieve this rate and proceeds.

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Beyond Traditional Hospitality: The Impact of Consumer Behavior on Hotels

eZee Absolute

Running a hotel is a fantastic journey, but it also requires you to stay on your toes as the hospitality landscape continuously evolves. One of the keys to staying ahead in this dynamic industry is to understand the changing guest behaviour. As society undergoes profound changes, so does the behaviour of consumers, and this transformation has a significant impact on hotels.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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MCR acquires Canopy by Hilton Charlotte Southpark

Hotel Business

MCR has acquired the Canopy by Hilton Charlotte Southpark, a five-story, 150-room hotel built in 2020 in Charlotte. Closed with new financing in place, the hotel was purchased at a 20% discount to MCR’s estimated replacement cost. This is the company’s sixth hotel in North Carolina and its first Canopy by Hilton hotel. Situated in the upscale commercial and residential Charlotte suburb of Southpark, the hotel is located 25 minutes from the Charlotte Douglas International Airport.

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Robertson Lodges in New Zealand to Be Managed by Rosewood Hotels

Hotel News Resource

Rosewood Hotels & Resorts is entering New Zealand with Robertson Lodges, a collection of three resorts. As of December 1, 2023, Rosewood Kauri Cliffs, Rosewood Cape Kidnappers and Rosewood Matakauri will join the Rosewood portfolio.

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Richard Cambeis returns to Essex

Hotel Business

Essex Hotel Management LLC has welcomed back Richard Cambeis to the company. In his new role as topline specialist, Cambeis assists the operations and revenue management teams to drive performance across the hotel portfolio. He reports directly to Cheryl Huhn, Essex’s director of revenue and sales strategy. He is a seasoned hotel GM with more than 20 years of experience in the hospitality industry.

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Quest Woolooware Bay Hotel in Sydney Purchased by the Australian Rugby League Commission

Hotel News Resource

Located in the centre of Sydney’s Sutherland Shire, the serviced apartment hotel is due to open late November 2023. Quest Hotels will lease and manage the hotel which offers 40 apartments (71 keys) as well as conference facilities, a business lounge and a gym.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Hôteliers, pourquoi prendre un CRM ?

Experience Hotel

En tant qu’hôtelier, l’adoption d’un CRM hôtelier (Customer Relationship Management) offre de nombreux avantages spécifiques à votre secteur d’activité. Voici quelques raisons convaincantes pour lesquelles vous devriez envisager de prendre cette solution pour votre établissement. 1. Un CRM hôtelier pour centraliser vos cardex Un Customer Relationship Management vous permet de centraliser et de gérer toutes les informations relatives aux réservations de vos clients.

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ABTA: The Mood Music is Changing in Westminster when It Comes to Travel - By Luke Petherbridge

Hotel News Resource

This week, MPs returned to Westminster from their summer holidays – hopefully many of them booked with Abta members. With little more than a year – at the very latest – before the next UK general election, the period ahead promises to be extremely busy and, with the main parties increasingly jostling for voters’ attention, more than a little controversial at times.

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6 Stellar Hotels, One Revolutionary Pool Pass Hack

Hotels by Day

Have you ever wished to transform your pool day into a complete hotel experience without the overnight price tag? Think beyond the usual day pool pass. For usually less than the cost of two-day passes, we offer you the entire hotel experience. Dive deeper than just the pool; indulge in all the amenities, delicious meals, […] The post 6 Stellar Hotels, One Revolutionary Pool Pass Hack appeared first on HotelsByDay.

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IHG Hotels & Resorts Revolutionizes Booking Experience Through Next-Gen Cloud Solutions

Hotel News Resource

The enhanced booking experience empowers guests to select individual room attributes such as a higher floor or a room with a view. Guests can also personalize their stays with various enhancements.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.