Thu.Jan 25, 2024

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IHG’s New Americas CEO: A Bet on Luxury and Moving at ‘China Speed’

Skift Blog

Skift Take: Jolyon Bulley became IHG's CEO of the Americas in July. He aims to bring a “China speed” pace to luxury and lifestyle hotel growth in the group’s largest region.

Hotels 315
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Lodging Econometric: Dallas Again Leads U.S. Construction Pipeline

Lodging

In the ever-changing landscape of the U.S. hospitality industry, the Q4 2023 U.S. Construction Pipeline Trend Report by Lodging Econometrics (LE) shed light on cross-market trends. Dallas emerged as the strongest market, leading the nation with a record-breaking 193 projects/22,291 rooms, signifying Dallas’s growth and confidence in the hospitality sector.

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Oracle Hospitality to Offer ‘Unified’ Hotel Tech System

Skift Blog

Skift Take: One of the largest players in hotel tech is selling what it says is a simplified system for hotel tech operations, days after a newer player said it's entering the sector with a similar plan.

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Achieving Sales Team Excellence – the Motivation Competency

Anthony Cole Training

The dream of every dedicated sales leader and the key to achieving sales team excellence is understanding what drives and inspires their people to perform at their highest potential. What are the competencies and behaviors of those leaders who seem so talented at helping others achieve their very best? We rely on the pioneer and #1 sales management evaluation by Objective Management Group to help understand exactly what it takes to ‘motivate’ a sales team.

Sales 279
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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American Airlines Is Trailing Delta and United. Here’s Why.

Skift Blog

Skift Take: American reported a significantly lower profit compared to Delta and United. That could be due to its international network.

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Hotels under pressure to respond as OTA competition for guests lead gen explodes

Hospitality Net

The battle for direct bookings has entered a new phase as online travel agents (OTAs) ramp up efforts to establish ownership of hotel guests and their booking journeys, a new report from hospitality technology specialist SHR Group reveals1. While OTAs and hotels have a mutually beneficial relationship, the Hotel Industry Trends Report 2024 exposes for the first time the way a recent influx of marketing spend from OTAs is fast reducing hotels’ share of direct bookings.

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NEOM Announces Zardun - a restorative nature and wildlife retreat for discerning guests

Hospitality Net

Luxury ecotourism in Saudi Arabia has taken a major step forward with the announcement of Zardun, an exclusive sanctuary resort developed by NEOM, the sustainable region taking shape in the northwest of the Kingdom.

Resorts 246
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TPG Hotels & Resorts Launches the Intera Collection

Lodging

DALLAS, Texas—TPG Hotels & Resorts announced the launch of its new upscale independent, boutique, and soft-branded division, the Intera Collection. “TPG has been widely recognized and celebrated for its success managing branded properties at all levels on the chain scale. However, what is not as well known is the firm’s expansive footprint and management experience in the independent space,” states Ben Perelmuter, president and chief operations officer, TPG Hotels and Resorts.

Resorts 173
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Dorsett Kai Tak, Hong Kong Opening August 2024

Hospitality Net

Dorsett Hospitality International, one of Asia’s fastest-growing hotel groups, announces its new luxury flagship hotel, Dorsett Kai Tak, opening in August 2024. Dorsett Kai Tak Hotel will offer upscale living in a class of its own. Inspired by the tranquil elegance of cruises and superyachts.

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This Week’s Comings & Goings

Lodging

Sandpiper Hospitality announced two new senior executives. Amy Howland is now serving as senior vice president of operations and Tiffany Lewis is vice president of sales and marketing. Noble House Hotels & Resorts announced the promotions of Andrew Ladd to vice president of marketing and Kara MacIntosh to corporate director of content and social media marketing.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The blueprint for a top-tier hotel reservation team

Hospitality Net

While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. An effective hotel reservation team is a nexus, bringing together all of the intricate details necessary for a flawless guest experience.

Hotels 245
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L.A. Tourism Goes Big While Orlando Shrinks

Skift Blog

Skift Take: Today's podcast looks at L.A. tourism's big spend, Qantas' in-flight dud, and Orlando's small marketing retreat.

Tourism 180
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U.S. Group Revenue Recovery in Q4 Hits 110 Percent According to Hospitality Group and Business Performance Index by Knowland and Amadeus

Hospitality Net

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, and Amadeus, a global leader in hospitality technology, today present the metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). The fourth quarter of 2023 demonstrated that group business in 10 of the top markets in the U.S. has recovered 110 percent compared to the same time in 2019.

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Alaska Airlines Takes $150 Million Hit From Boeing 737 Max 9 Grounding

Skift Blog

Skift Take: Alaska said it is focused on holding Boeing accountable after a door plug blew off from one of its jets mid-flight.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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ALIS 2024 HVS Takeaways: Upbeat, Optimistic, and an Eye on Innovation

Hospitality Net

HVS was a proud sponsor of this year’s ALIS conference, where the sentiment was upbeat and optimistic for the year ahead. This article provides our key takeaways from the conference.

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Mark Hoplamazian Receives Shatterproof Hospitality Hero Award

Lodging

LODGING is live from ALIS 2024, brought to you by Choice Hotels. Access more of our live coverage here. NORWALK, Connecticut—Shatterproof recently honored Mark Hoplamazian, president and CEO, Hyatt, with the Shatterproof Hospitality Hero Award. He is the fifth recipient to receive the award. Hoplamazian has been a voice on the issue of addiction in the United States, using his leadership in the industry to unite hospitality executives to take an active role in ending the addiction […] The

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Women in Saudi Arabia: Making their mark in the hospitality industry

Hospitality Net

Saudi Arabia’s vision 2030 has placed a strong emphasis on women empowerment, making it a key reform plan and goal. Over the years, the contribution of women to the global workforce has seen significant growth, leading to a focus on creating more job opportunities for women in Saudi Arabia.

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JLL: Global hotel investment volume to accelerate in ’24

Hotel Business

JLL’s Hotels & Hospitality Group ‘s Global Hotel Investment Outlook 2024 forecasts that global hotel investment volume will increase 15% to 25% year-over-year. Though 2023 proved to be a challenging year for commercial real estate, marked by geopolitical tensions and capital market dislocation, the lodging industry demonstrated resilience, with RevPAR achieving a full recovery and surpassing 2019 levels by 12%.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Deloitte Publishes Its 2024 travel industry outlook

Hospitality Net

After more than two years of consistent year-over-year gains, leisure travel may have tapped all its pent-up demand from the peak pandemic years. Is US travel demand due for a correction? Our 2024 travel industry outlook explores signals of the strength of travel demand.

Travel 242
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Modieus – exploring cultural currents in 2024

Hotel Designs

Hotel Designs Modieus – exploring cultural currents in 2024 Modieus – exploring cultural currents in 2024 Based in Australia and specified across the globe, Modieus is known for its trailblazing carpet and rug designs. We caught up with the Modieus design duo Leah Manwaring and Debra Ryan to hear how global cultural influences, technological advancements and a deep reverence for the wonders of the natural world has shaped their 2024 trend predictions… Modieus has honed into the

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PolyU develops the first self-adaptive platform for tourism demand forecasts across the Greater Bay Area

Hospitality Net

Total international visitor arrivals to the Greater Bay Area (GBA) are forecasted to recover to the pre-pandemic level at close to 130 million by the end of 2024, and the total number of inbound visitor arrivals to Hong Kong to recover to the 2018 level of 65 million by 2025. These are some of the findings released by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) today at the launch of a new forecasting platform under the project entitled The D

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Karen Daroff retires from principal at NELSON Worldwide

Hotel Business

Effective Jan. 31, award-winning, internationally prominent interior and architectural designer, Karen Daroff, is stepping down from her design principal role at NELSON Worldwide, to pursue her next life’s chapter. Daroff has enjoyed a 50-year career as an industry icon. She has provided leadership, innovation and mentorship to clients, teammates and hundreds of aspiring designers across the country and internationally.

Events 105
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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How your TripAdvisor ranking is calculated - and how to improve it

Hospitality Net

With 490 million monthly users reading 1 billion Tripadvisor reviews and traveller opinions, Tripadvisor has more than earned its place in the hospitality industry. You can’t afford to not show up on your guest’s next search, but how do the Tripadvisor rankings and review scores work, and what can you do to leverage your listing to your advantage?

Travel 240
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Gran Meliá make its debut in Vietnam

Hotel Designs

Hotel Designs Gran Meliá make its debut in Vietnam Gran Meliá make its debut in Vietnam Located in its own private bay framed by the region’s legendary Fairy Mountain and endless turquoise ocean, Gran Meliá Nha Trang is an upscale sanctuary inspired by the local landscape… Gran Meliá is making its mark along Vietnam’s pristine coastline, bringing Mediterranean luxury to the oceanfront destination of Nha Trang.

Dining 100
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IHG continues expansion of Vignette Collection with sixth signing in Thailand

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hotel companies, is proud to announce the signing of its sixth Vignette Collection property in Thailand. The beachfront resort along Nai Yang Beach joins IHG Hotels & Resorts’ growing Luxury and Lifestyle portfolio – now the second largest in the world – as its first collection brand strides towards its ambition to reach 100 properties in 10 years.

Resorts 239
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5 Ways For Hotels to Minimize Booking Engine Drop-Off

Refine

Your hotel's website might be buzzing with traffic due to all the hard work and resources you're putting into attracting visitors. But is your website as efficient as you wish it was? Imagine a potential guest, excited and ready to book, but something doesn't click, and they leave without completing the reservation. That's booking engine The post 5 Ways For Hotels to Minimize Booking Engine Drop-Off appeared first on Revfine.com.

Hotels 86
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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PPHE FY23 revenue and EBITDA above previously upgraded expectations

Hospitality Net

PPHE Hotel Group, the international hospitality real estate group which develops, owns and operates hotels and resorts, announces a trading update for the year ended 31 December 2023.

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9 Ways to Drive Traffic to Your Hotel Website

Webrezpro

Your hotel website is your carefully designed lobby on the internet, and like your lobby, it needs people to make it work. With strong traffic, a website is a powerful asset. It increases brand awareness, adds to the guest experience, and, most importantly, brings in commission-free bookings.

Hotels 85
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TPG Hotels & Resorts Launches the Intera Collection, the Firm’s Independent, Boutique, and Soft Branded Management Division Dedicated to Operating Unique, Non-branded Assets

Hospitality Net

TPG Hotels & Resorts, one of the nation’s premier hospitality management firms, announced today the launch of its new upscale independent, boutique, and soft branded division, the Intera Collection. The Intera Collection will emphasize TPG’s decades of experience as an owner, operator, and management partner in the independent space.

Branding 229
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Profitable approaches to early check-ins and late check outs

eHotelier

Hotels recognize revenue management drives profits, but only some hotels recognize revenue management is like a stream running through the hotel. Every department and staff member impacts the hotel’s profitability. Take early check-ins and late checkouts. Usually, the reception staff handles these requests and must strike a balance. Your front-line staff wants to keep the.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.