BCV

APRIL 6, 2021

With ongoing vaccination rollouts and warmer temperatures quickly approaching, many consumers are becoming energized to travel once again. Given this enthusiasm, hotels have a unique opportunity to tap into evolving consumer behaviors to authentically and effectively reach desired target audiences and create lasting ROI.

ROI 52

ROI Consumer Travel Cancellation 52

Cloudbeds

APRIL 24, 2023

The world is going digital, making it easier for consumers to book travel and make payments. For owners and operators of independent lodging businesses, credit card fraud is not only time-consuming and costly, but it can also damage traveler trust, guest loyalty , and online reputation.

Hotels 98

Hotels Cancellation Operations Consumer 98

Q4Launch

FEBRUARY 8, 2022

Flexible Cancellation Policies While the travel industry is turning a corner amid the pandemic, we’re still seeing some COVID-19-related travel roadblocks. That’s why we recommend offering a flexible cancellation policy or travel insurance for 2022 guests! Here are six tips to increase direct bookings on your website !

Travel 52

Travel Cancellation Market Marketing 52

Cloudbeds

APRIL 24, 2023

The world is going digital, making it easier for consumers to book travel and make payments. For owners and operators of independent lodging businesses, credit card fraud is not only time-consuming and costly, but it can also damage traveler trust, guest loyalty , and online reputation.

Hotels 92

Hotels Cancellation Operations Consumer 92

Inn Quest

APRIL 3, 2023

Simplify Booking Management with a Cloud-Based Solution Managing room blocks can be time-consuming and complex, but implementing a simple and streamlined process can save time and reduce errors.

Operations 88

Operations Revenue Management Forecasting Revenue 88

Hotel Business

NOVEMBER 15, 2022

The need to be attuned to the traveler’s needs is underlined by findings that 53% of consumers are likely to spend with companies if they trust they’ll get what they were promised.

Travel 132

Travel Cancellation Accommodation Intent 132

Boutique Hotel News

OCTOBER 27, 2022

The consumer is paying more attention to the smaller details, and greater effort is required to monitor reviews in terms of managing responses and quality. . • Projects which have been delayed have typically launched in phases, which has an impact on reviews and this drives down ADR.

Hospitality 52

Hospitality Real Estate Hotels Events 52

Amadeus Hospitality

JUNE 6, 2023

Building on the intuitive shop and book experience available in Amadeus’ iHotelier® Booking Engine , guests will now be offered a variety of travel protection options during the booking process – medical, cancellations, weather, delays and other related coverage.

Travel 52

Travel Ancillary Revenue Cancellation Events 52

TravelNet

DECEMBER 5, 2022

price freeze, cancel for any reason) that have seen record success across Hopper verticals. price freeze, cancel for any reason) that have seen record success across Hopper verticals. Priority Feature Access + Fintech products! – Get priority access to PMC-focused and fintech products (e.g.

OTA 52

OTA Cancellation Travel Management 52

STAAH

NOVEMBER 15, 2022

Rapidly changing consumer mindset has forced hoteliers to adopt technology that makes the guest experience seamless and convenient. In related trends, booking windows are much shorter and cancellation policies continue to be very flexible across the industry. Adopting technology. Off-season travel. Insights are critical.

Hospitality 84

Hospitality OTA Travel Upsell 84

Clock Software Hospitality

OCTOBER 27, 2020

How Has Consumer Attitude to Travel Changed? So in order to adapt to this uncertainty hotel cancellation policies need to be revamped. Naturally, there will be some restrictions as to which bookings can be cancelled with refunds and which could be too costly to refund. Guests are weary of the idea of travel.

Hospitality 52

Hospitality Cancellation Occupancy Revenue 52

SiteMinder

FEBRUARY 25, 2024

Sifling through endless news to find the valuable stuff can be a time-consuming pursuit, however. Almost one in five hotel rooms booked online are cancelled prior to travel. 51% of US guests say they’re more stressed than a year ago – causing 37% to cancel or delay their trip. “If billion in 2023.

Hospitality 52

Hospitality Cancellation OTA Tourism 52

Hotel Speak

MAY 25, 2023

Be it that your company offers the cheapest weekly rate hotels or large-scale exclusive operations, these changes are not random; they are reflective of larger global trends and shifts in consumer behavior, technology, and sustainability.

Travel 98

Travel Hospitality Operations Services 98

Social Tables

DECEMBER 6, 2016

Similar to question 3, some equipment can be difficult, time-consuming, or require technical expertise, just to set up and take down properly. What is your early cancellation policy? Equipment rental can be an expensive line item, so having a clear understanding of the cancellation policies is just smart.

Events 119

Events Cancellation Operations Consumer 119

SiteMinder

SEPTEMBER 26, 2022

The Digital Influence Trend: Right now, travellers are the most winnable consumers on earth. In the ‘new normal’ of travel, 80% of travellers say it is important to have the flexibility to easily modify or freely cancel their reservation. The Bleisure Trend: Working travellers want the hotel of the future, today.

Accommodation 98

Accommodation Travel Intent Cancellation 98

Intelity

FEBRUARY 8, 2023

Going Mobile Today’s consumer is used to doing just about everything on their mobile device — from ordering dinner to catching a ride to sending cash to their friends. Add benefit: Casting allows hoteliers to cancel expensive cable subscriptions. Here are a few ways technology can enhance the guest experience.

Dining 52

Dining Cancellation Services Travel 52

Cloudbeds

JANUARY 10, 2024

In the worst-case scenario, the guest may arrive to find their reservation canceled due to an invalid credit card number. Without proper payment information, hotels are unable to collect deposits and other payments, and staff might even end up canceling valid reservations.

Motels 52

Motels Hotels Cancellation Operations 52

A Sales Guy

DECEMBER 13, 2012

Churn rate, also known as cancellation rate, is the percentage of customers who have cancelled a product or service within a given time period. One of the first things that new Ford CEO Alan Mulally did was take a small group of executives to Consumer Reports to get an assessment of their vehicles and understand the weaknesses.

Sales 113

Sales Cancellation Management Business 113

Cloudbeds

MAY 15, 2024

For more than a decade, a debate has been going on as to whether this practice is good or harmful for the hospitality industry and consumers. Think free parking, wi-fi, early check-in, late check-out, discounts to local attractions, flexible cancellation terms, and free airport transfers.

OTA 52

OTA Hotels Revenue Management Revenue 52

Skift Blog

JUNE 9, 2023

Skift Take: The Biden administration wants a law that would mandate airlines pay cash compensation for delays in some cases, similar to how the European Union handles the issue. But the chance Congress will agree is low. Sean O'Neill Read the Complete Story On Skift

Cancellation 233

Cancellation Consumer 233

Amadeus Hospitality

JUNE 20, 2023

New Amadeus research shows today’s consumers have high expectations and want more personalized, flexible, and sustainable journeys. Car rental companies are increasingly looking to modernize their practices – introducing technology to replace time consuming paper check-in forms, old-fashioned key fobs, and lengthy queues at rental locations.

Hospitality 52

Hospitality Travel Occupancy Revenue 52

Little Hotelier

JUNE 21, 2023

This can be in regards to a whole range of factors, such as your: Customer service Check-in/check-out processes Payment and cancellation policies Amenities Food and beverage Room quality Accuracy of your descriptions Regardless of whether the customer is right or wrong in your view, their review matters.

Management 59

Management Cancellation Services Travel 59

BCV

SEPTEMBER 14, 2021

Since consumers are searching for more experiential packages and offers, rich imagery will showcase your property at its best. It means that the consumer needs a lot more reassurance and guidance before committing to a purchase. Be flexible and transparent. The customer journey has changed. In June, it took a customer 5.4

Consumer 52

Consumer Business Travel Market 52

eZee Absolute

OCTOBER 16, 2023

This not only made day-to-day operations more complicated and time-consuming but also restricted the resort’s capacity to expand its business. Increased Bookings and Revenue: eZee’s reservation management system eliminated the chaos of overbookings and cancellations, leading to increased bookings and improved revenue.

Resorts 52

Resorts Tourism Fair Share Operations 52

Little Hotelier

JULY 31, 2023

Here, you can view all your current and upcoming bookings, as well as any cancellations. For instance, managing multiple bookings, updating rates, and synchronising availability across different platforms can be time-consuming and complex. This is where a solution like Little Hotelier comes in.

Management 52

Management Revenue Cancellation Operations 52

TravelNet

AUGUST 3, 2023

of booking before taxes, host pays 3%, though the rate is higher for listings in Italy or hosts with Super Strict cancellation policies. Guest Services Airbnb: There are two options for fees—split with the guest and host-only. In the split-charge, guests pay about 14.2% And it shouldn’t involve guessing.

OTA 98

OTA Management Occupancy Services 98

Social Tables

JANUARY 14, 2022

Many hospitality conferences and conventions were virtual or hybrid events , while others were forced to cancel altogether. Hospitality professionals saw the industry undergo tremendous changes in 2021. As a result, many industry professionals are wondering what to expect from the top hospitality conferences of 2022.

Hospitality 158

Hospitality Events Tourism Business 158

Fuel Travel

JANUARY 24, 2023

70% of consumers prefer email over any other form of outreach. Reduce cancellations with confirmation emails that reassure guests. Dedicated email marketing solutions let you embed images that will help them start imagining their trip. Guests expect to hear from you via email.

Email Marketing 52

Email Marketing Market Marketing Hotels 52

Xotels

JANUARY 18, 2021

It allows you to target and market to a variety of consumer groups with different behaviour with an offer that matches their needs and budget level. Cancellation %. One of the components needed to apply a hotel revenue management is market segmentation. What is Hotel Market Segmentation? Day of Weeks stays. Booking Lead Time.

Hotel Marketing 40

Hotel Marketing Market Marketing Revenue Management 40

Clock Software Hospitality

JANUARY 12, 2021

With public events cancelled, you are likely to be put in the position of providing guests with on-premise entertainment. While some of the popular sites like Booking.com and AirB&B are seeing a significant hit in interest, they have a unifying function which consumers appreciate, so with travel picking up once again, so will OTA bookings.

Hospitality 52

Hospitality Average Daily Rate Scale Events 52

Q4Launch

FEBRUARY 3, 2022

For example, overly strict cancellation policies can deter some potential guests. Understanding your consumer well allows you to connect with your guests on a deeper level, which will ultimately give you more business.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

Savvy Hotelier

AUGUST 5, 2020

I promise :) If you prefer to consume this in video format, here it is :) [link] Hello, my name is Maria and I am your Savvy Hotelier - helping hospitality students and graduates succeed in their careers. Today, I am going to uncover career opportunities in the Events sector of the hospitality industry.

Events 52

Events Cancellation Management Hospitality 52

TravelNet

JULY 20, 2023

In contrast, Vrbo’s are based on the number of accepted bookings, host cancellations, conversion rate, and review score. Cancellations—yours and theirs. Airbnb penalizes hosts who cancel bookings , so avoid canceling whenever possible. Note: Vrbo highlights listings with the most relaxed cancellation policies.

OTA 98

OTA Cancellation Branding Shopping 98

Little Hotelier

JUNE 7, 2023

If that’s the case, it can be time consuming and frustrating to always be updating your availability on various channels manually. Succeed as a Booking.com partner with an all-in-one software solution If you’re already partnered with Booking.com or looking to do so, it’s likely that you’re managing more than one channel.

Revenue 52

Revenue Travel Management Cancellation 52

Little Hotelier

APRIL 4, 2023

Start for free and cancel anytime with no lock-in contract. This feature allows you to build your own website in minutes, and there’s no setup or hosting fees. You can also edit and customise your website as much as you like, for no extra charge. The best bit?

Accommodation 52

Accommodation Hotels Travel OTA 52

Fuel Travel

JULY 24, 2023

Thank the consumer for subscribing and provide a clear path to navigate different areas of your website they may want to browse. These rules can include stay dates, number of children, canceled reservations, booked dates, and more. Hotel emails examples and strategies of triggered emails include: 1.

Email Marketing 75

Email Marketing Market Marketing Consumer 75

SiteMinder

OCTOBER 10, 2022

The typical hotel room size in any given area can offer a great deal of insight into market trends as well as consumer demand. For example, as younger consumers begin to prioritise experience over hotel room dimensions, the average size gets smaller. Free cancellations. Table of contents. Average hotel room size. Free parking.

Motels 52

Motels Hotels Services Travel 52