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For guests, business owners, employees, and investors, the U.S. hotel and lodging industry is incredibly appealing. In part, that’s because we have a franchising system that has made our hotels, lodges, inns, and resorts some of the most dependable, available, and accommodating on the planet. These characteristics, enabled by the franchise model, are the reason why guests can find a trusted hotel brand for every lifestyle, workstyle, and price point of their choosing almost anywhere. […] T
When asked, most sales managers say that one of their greatest challenges is their ability to motivate salespeople. If a sales manager can figure out what makes their salespeople “tick,” they can help them hit their goal numbers. Motivation seems like hard work because nearly every salesperson values different things. However, there are several steps a sales manager can take to establish a motivating environment for salespeople in order to build a high-performance sales team.
Skift Take: The UAE’s emerging casino industry remains under wraps, but growing investments and behind-the-scenes developments indicate a lucrative future, quietly reshaping the region’s tourism and entertainment landscape for foreign travelers.
Social media has become an integral part of modern life for communication, brand building, and customer interaction. While it may seem straightforward to share content, effective social media engagement taps into more profound psychological principles that drive user behavior. Understanding these psychological triggers can help brands create more meaningful connections with their audience and foster long-term loyalty.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
LODGING brings you the final installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. For this installment, Mason Miller, managing director for Provident Realty Advisors, elaborated on the benefits of investing in the extended-stay market following Provident Realty’s purchase of 16 hotels from Extended Stay America, conversion of seven hotels to the brand, and experience building two Premier Suites hotels.
The NSW Government has unveiled an ambitious plan to create a AU$91 billion visitor economy in New South Wales by 2035. The NSW Government’s Visitor Economy Strategy 2030 Review, announced on Tuesday, includes plans to add over 40,000 new hotel rooms across the state as part of key infrastructure projects, and aims to boost airline capacity, events, and conference facilities.
Welcome to the “exciting” world of hotel accounting policy manuals and internal control reviews. Having a set of “rules for the road” is an essential tool that any hotel needs to be successful. Join us and explore what you need to know to get cracking! Listen Here Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course: [link] Be sure to check out my other services on the links below.
CHICAGO—Hyatt announced a new collaboration with Mind Share Partners, a nonprofit that is changing the culture of workplace mental health. Rooted in global colleague insights and feedback, this collaboration focuses on Hyatt’s commitment to wellbeing by building an understanding around mental health, seeking support when needed, and contributing to a mentally healthy workplace.
Australian-owned fund manager Salter Brothers is expanding its portfolio of luxury retreat assets with the acquisition of the Bannisters portfolio in New South Wales. The collection of three boutique resorts includes Mollymook properties Bannisters by the Sea, at 34 rooms, and Bannisters Pavilion, with 33 rooms, as well as Bannisters Port Stephens, a 78-room property in Port Stephens.
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Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
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Marriott International (ANZP) has announced a two-year partnership with UN Women Australia in a bid to advance gender equality and women’s empowerment in hospitality and beyond, across Australia and the Pacific. As the official hotel partner of UN Women Australia, Marriott International aims to fundraise $120,000 by 2026 towards Markets for Change, a UN Women initiative in Fiji, Samoa, Solomon Islands and Vanuatu that aims to reduce violence and theft risks for women stallholders, empower women
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AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Given how cognizant younger generations are of climate issues, ensuring your hotel has features that align with their environmental ethics can be engaging. Not to mention, it offers significant benefits to your business.
Slightly more favorable development conditions, the slow return of business travel, and explosive growth within the midscale, extended-stay segment were among the key topics discussed during yesterday’s General Session to get The Lodging Conference started. The panel—which took place before a standing-room-only audience—was entitled “Owners, Investors, and Operators: Opportunities, Challenges, and Trends.
EVT Hotels and Resorts has introduced a new boutique hotel collection in partnership with owner Invictus Developments. Ode Hotels brings together Invictus-owned properties The Old Clare Hotel in Chippendale, Harbour Rocks Hotel in The Rocks, Sydney and The Inchcolm in Spring Hill, Brisbane under one banner that celebrates authenticity and heritage. Ode Hotels, Harbour Rocks Hotel “The Old Clare Hotel, Harbour Rocks Hotel and The Inchcolm are exquisite properties that have their own unique charac
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Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Have you ever wondered why some hotels stand out with their superior sleep experience? The secret may be simpler than it seems—it’s all about the mattress. Specifically, a trusted brand like Sealy Posturepedic®, renowned for its longstanding reputation for comfort, durability, and adaptability. But what exactly makes this brand such a favorite among hoteliers and guests alike?
Independent hotel operator La Vie Hotels and Resorts has appointed experienced hotel executive Marcus Hanna as Chief Operating Officer, amid a major expansion of the group. Hanna brings over 25 years of high-level experience, joining from Accor where he has spent nearly two decades, most recently as Vice President Operations Pacific, Sofitel, MGallery and Emblems.
Skift Take: Delta has been riding high despite a major summer meltdown. It’s expecting more growth in the fourth quarter, but Election Day may cause a brief dip in travel demand.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
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Meet Jayvee Gabon, a dynamic professional with extensive experience in both hospitality and the travel technology industry. From managing key destinations in the Philippines to helping hotels leverage cutting-edge technology, Jayvee’s journey is one of growth and passion for the industry. A Bit About Jayvee’s Career Journey: Jayvee Gabon began his career in hospitality at Best Western Plus Lex Cebu, where he started as a Sales & Banquet Executive before being promoted to Sales Accounts
Marriott International, Inc. announced the expansion of the City Express by Marriott brand into the United States and Canada, marking the company’s entry into the affordable midscale transient segment in the region. Previously referred to as Project Mid-T by Marriott, this brand expansion is part of the company’s focus on strengthening its presence in the affordable midscale segment and offering regionally relevant lodging options for every trip purpose and price point.
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Welcome to STAAH’s Weekly Hotel Industry Quiz! At STAAH, we believe that staying sharp and informed is key to thriving in the ever-evolving hospitality world. Whether you’re a seasoned hotelier or just starting out in the industry, this quiz will test your knowledge and keep you on top of industry trends. Join us every week for a new set of questions!
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ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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