Hotel Management

JANUARY 3, 2024

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. He brings leadership experience across luxury brands such as The Fullerton and InterContinental. Slater joins Como from Estelle Manor in Oxfordshire where he was General Manager. “We

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SiteMinder

JUNE 6, 2024

A quick search on the internet yields a wide range of definitions for ‘revenue management’. Some of these take a theoretical, almost academic approach and, in several instances, there are iterations of revenue management’s classic definition: ‘selling the right room, to the right guest, at the right time, for the right price’.

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Hotel Management

APRIL 18, 2024

Teigan Slater is Director of Sales and Distribution; Macey Button is a new Account Director; Sherena Mulgrave has been appointed Wedding and Social Sales Manager; Jess Hall and Ken Price take up Sales Manager roles. We’re proud to welcome this new wave of talent to W Melbourne.

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Hotel Management

OCTOBER 16, 2024

The New Zealand and Pacific property categories awarded in Auckland on November 1 include the following: Property Awards New Zealand Apartment Hotel New Zealand Regional Property New Zealand Meetings and Conferencing Property New Zealand Boutique Hotel New Zealand Midscale Hotel New Zealand Upscale Hotel New Zealand Luxury Hotel New Zealand Lodge New (..)

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Hotel Management

MAY 7, 2024

APAC Revenue Management Summit 2024 – “RISE UP” May 27 and 28 Join us at the APAC Revenue Management Summit 2024 – “Rise UP” on May 27 and 28. Ready to take your revenue management to the next level? Secure your spot at the APAC Revenue Management Summit now! Was industry ready?

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Hotel Management

DECEMBER 19, 2024

Holiday Inn Sydney Airport recently rebranded to a Crowne Plaza under Trilogy management Tony Ryan: I was working in London prior to Covid selling branded management companies and was then approached by some third-party management companies looking to expand into Europe and the UK.

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Hotel Management

AUGUST 22, 2024

Ciaran Gribbin performing at the 2022 HM Awards New Zealand / Pacific property categories being awarded in Auckland on November 1 include: -New Zealand Apartment Hotel -New Zealand Regional Property -New Zealand Meetings and Conferencing Property -New Zealand Boutique Hotel -New Zealand Midscale Hotel -New Zealand Upscale Hotel -New Zealand Luxury (..)

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Hotel Management

JULY 16, 2024

New Zealand / Pacific property categories being awarded in Auckland on November 1 include: -New Zealand Apartment Hotel -New Zealand Regional Property -New Zealand Meetings and Conferencing Property -New Zealand Boutique Hotel -New Zealand Midscale Hotel -New Zealand Upscale Hotel -New Zealand Luxury Hotel -New Zealand Lodge -New Zealand Hotel Bar (..)

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Hotel Management

SEPTEMBER 17, 2024

Choice delivers the consumer confidence that comes with a trusted brand, so guests know what they’re getting every time they stay,” said M&G Group General Manager, Greg Winston. “It The agreement marks M&G Group’s first foray with the Econo Lodge brand.

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Demand Calendar

NOVEMBER 2, 2023

Each review and rating weaves into the broader story of the brand, compelling potential guests toward or away from a booking decision. A hotel's online reputation has become its most valuable asset in the digital sphere. Beyond attracting guests, an excellent online reputation directly impacts a hotel's pricing power.

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Hotel Management

SEPTEMBER 3, 2024

It’s a big toolbox,” says Greg Winston, Group General Manager of M&G Group, explaining why he’s chosen to continue expanding the Group’s collection of hotels with Choice Hotels. That’s where Choice Hotels comes in, offering the support and expertise you need to drive success at every level. But it goes beyond that.

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Hotel Management

JANUARY 8, 2024

Exclusive: Marriott appoints luxury leader to new dual role Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne. Marriott International are masters of luxury.

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eHotelier

JUNE 12, 2025

Receive daily leadership insights and stay ahead of the competition.

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Hotel Business

JANUARY 28, 2025

By empowering general managers, focusing on performance management and leveraging our scale, we ensure operational excellence and drive sustainable growth for our stakeholders. At Aimbridge, our focus on our owners as our primary customers defines our approach to hospitality, said Craig S. Smith, CEO, Aimbridge Hospitality.

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Demand Calendar

APRIL 21, 2025

This brings us to a fundamental question that keeps revenue managers and general managers awake at night: Does charging more inevitably lead to harsher guest reviews? Your Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) directly measure financial performance.

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Hotel Management

JUNE 29, 2023

Pro-invest adds broad range of industry talent to revenue team Donna Rodios Pro-invest Hotels has made three key appointments to its revenue team, with the addition of Donna Rodios as Head of Revenue, Kelly Brady as Portfolio Revenue Director, and Kate Heather as Portfolio Revenue Manager.

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eHotelier

JUNE 10, 2025

“This new hotel embodies Dusit’s commitment to gracious hospitality rooted in Thai values, while embracing the cultural richness and natural beauty of Sichuan,” said Mr Luke Lu, General Manager, Dusit Hotel AG Park, Chengdu.

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Hotel Business

JULY 12, 2023

Jason Pirock joins the team as corporate director of marketing, where he will be responsible for brand and performance marketing of Springboard, its brands and its collection of properties. He brings more than 15 years of experience in marketing working in both hospitality and retail for brands like Hyatt, Target and Sears.

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SiteMinder

DECEMBER 19, 2023

Currently, the company manages The Oceanic Sportel in Phuket, ViengTara VangVieng Resort, and SENGLAO BOUTIQUE HOTEL in Laos. We talked with Mr. Ton – Apichet Ongsri, Founder and General Manager of CHAP Hospitality Management Company Limited and CHAP Hotels Co.,

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SiteMinder

MARCH 17, 2025

In most cases, the general manager or hotel director holds the top operational role, overseeing all departments and ensuring the hotel meets its financial and service goals. However, in medium to large hotelsor those part of a chainthe owner often delegates operational control to a hotel director or general manager.

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Demand Calendar

NOVEMBER 28, 2023

The benefits are manifold when marketing, sales, and revenue management align their strategies and objectives. This alignment ensures a consistent message and strategy across all customer touchpoints, leading to a more cohesive brand experience.

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Hotel Management

MARCH 11, 2025

A limited number of sponsorship and speaking opportunities are currently available for our upcoming events across the globe and we are expecting these to sell fast as the INN Tech summit series continues to attract the attention of the worlds leading hotel technology brands.

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Hotel Speak

NOVEMBER 28, 2023

Speaking about their decision to migrate to the cloud with Hotelogix, Pema Dorji, General Manager at Namgay Heritage Hotel said, “The earlier server-based solution may have been functional at one point, but it quickly became a burden, hindering progress. They also had issues with support. Our cost of operation was going up.

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Hotel Speak

OCTOBER 27, 2023

It led to errors and even loss of revenue. We decided to adopt Hotelogix cloud Hotel PMS to leverage the power of technology to automate processes, save time and costs, and drive growth,” said Kat Work, General Manager at Copperhead Lodge and Resort.

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Cloudbeds

APRIL 6, 2025

Despite growing demand for skilled hospitality workers, many graduates are bypassing traditional hotel operations roles, for careers in asset management, real estate, or entirely different industries. It’s about creating a business where people want to be there, says Dallin Tait , General Manager of Bluff Dwellings Resort.

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Hotel Business

MARCH 12, 2024

Hospitality industry veteran Steven Ellingsen has launched Somnium Hospitality Group , a full-service, multiple-brand-approved hotel and asset management company. The Chicago-based venture comprises a collection of branded hotels, full-service resorts, golf experiences and boutique properties. He serves as president/founder.

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Hotel Business

MAY 11, 2023

Oracle has revealed plans to bring its Oracle Hospitality OPERA Cloud Property Management System (PMS) to 2,000 additional hotels under the Wyndham Hotels & Resort s portfolio by the end of next year. ” The post Oracle to bring OPERA Cloud to 2K Wyndham hotels appeared first on hotelbusiness.com.

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Hotel Business

MARCH 28, 2023

held its inaugural HERtels by Choice Development Seminar on March 20, with nearly 40 franchise owners, general managers and hotel associates in attendance as part of a series of events to commemorate Woman’s History Month. “Choice Hotels was the first brand that I owned which taught me how to build and grow my portfolio.

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SiteMinder

AUGUST 1, 2024

Here are some key points to cover in your business description: Hotel name and brand: Establish your hotel’s identity and branding. Pricing strategy: How you will set competitive room rates and consider implementing revenue management strategies to maximise occupancy and revenue.

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Catala Consulting

MARCH 17, 2023

By addressing these key areas, hoteliers can develop effective strategies to combat rate disparities, optimize revenue, and maintain consistent pricing for their customers. We’ll also discuss the power of technology and revenue management systems to help reduce disparities, and examine the effectiveness of price parity agreements.

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Cloudbeds

NOVEMBER 13, 2024

From conversations with general managers to PR professionals and restauranteurs – we’ve compiled a list of the top hospitality podcasts today to help hoteliers boost their industry knowledge and take away practical tips for success. No matter what role or interest you have in hospitality, there’s a podcast for you. Who’s it for?

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Hotel Speak

JULY 12, 2023

According to Khun Kwanchai Sapprapai, Group General Manager at Maduzi Hotels, “The earlier solution didn’t allow us to gain centralised control over group operations. Through our distribution brand AxisRooms, we also offer Channel Manager and Revenue Management solutions.

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Cloudbeds

APRIL 8, 2024

It can be customized to fit your brand, cater to international audiences with multi-language and currency options, and offer add-ons or upsells to help you increase revenue. A booking engine offers real-time availability, secure payment processing , and instant confirmations. First impressions matter. Intelligent pricing.

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Hotelogix

FEBRUARY 28, 2025

According to Statista, over 75% of hotel brands plan to invest in AI in the next five years. From decision-makers of hotels, to general managers and front office teams, they can use ChatGPT effectively if they know how to ask the right questions. Keeping Guest Data Safe While AI makes hotels smarter, guest privacy is critical.

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SiteMinder

OCTOBER 11, 2022

If you’re new to the hotel industry, opening a new property, or expanding your brand, this blog will help you understand all the key departments in a hotel and their responsibilities, as well as the various job positions in the hotel industry. However, some key roles within a hotel management department can include: Hotel general manager.

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SiteMinder

DECEMBER 11, 2023

A hotel strategy provides a clear roadmap for achieving business goals, ensuring that every aspect of the hotel’s operations, from revenue management to guest services, aligns with its overarching objectives. The general manager (GM) of a hotel is largely responsible for the success of the business.

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SiteMinder

NOVEMBER 24, 2023

With the title, “Our Growth Has Been Inseparable from SiteMinder’s Support”, the revenue manager of a US-based 500+ room resort writes this comprehensive SiteMinder review: “The remarkable ease of use for the booking engine, channel manager and metasearch, and the swift issue resolution make my experience with this system highly satisfying.

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