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Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
By automating many of the time-consuming aspects, like room block management and rate tracking, hotel teams can operate more efficiently, maximize revenue from group stays, and focus on creating exceptional guest experiences. We prioritize quality partnerships and are excited to build a strong relationship with Cloudbeds.”
The technology enables hotels to streamline processes, shorten sales cycles, and significantly increase revenue from meetings and groups. Yet, the salesprocess remains largely manual and resource-intensive, with hotels sending proposals often only after 48 to 96 hours.
Learning about sales and selling is one of the things I enjoy most about what I do. When I started my personal quest to improve my understanding of sales, my ability to execute a salesprocess effectively and to ultimately improve my sales results, there was much for me to learn. in Dallas, Texas.
As part of my visit I spent some time with Mark Trinkle, one of our sales development experts, during one of his sales training sessions for new hires. Our client has an 'immersion program' designed to help new hires get up to speed quickly in execution of their salesprocess and sales managed envirionment.
When adjusted for the company’s anticipated CapEx, the sale price represents a 3.2% capitalization rate on net operating income or 23.6x Excluding the anticipated capital spend, the sale price represents a 5% capitalization rate on net operating income or 15.2x Hotel EBITDA for the 12 months ended April 30, 2025.
When adjusted for the company’s anticipated capital expenditures, the sale price represents a 5.9% capitalization rate on net operating income for the trailing 12 months ended Sept. Excluding the anticipated capital spend, the sale price represents a 6.9% hotel EBITDA for the same time period.
The Global Shift Toward Sales Efficiency Efficiency emerged as a consistent priority for hotel sales leaders worldwide, as highlighted in The Future of Hotel Sales: Top Global Trends for 2025. Start by Reducing RFP Overload If we look at the beginning of the salesprocess, streamlining RFP overload is a great place to start.
Thynk , a provider of hospitality commercial management solutions, and Cvent , a meetings, events and hospitality technology provider, have entered into a strategic partnership to “empower hotel and venue sales teams with the solutions they need to drive greater business results.”
hire a two new sales reps. redo the salesprocess. change the sales strategy. promote a new sales manager. create a salesoperations function. establish and inside sales team. build an outside sales team. create a team evaluation process. You can’t just. implement a new CRM.
Furthermore, we'll delve into the intricate dance of optimizing key commercial work processes—including the salesprocess, marketing campaign process, rate and availability update process, and reporting process—to achieve better outcomes and set a new standard for operational excellence in hospitality.
Amadeus Delphi: Convert to Bookings Amadeus Delphi, built on Salesforce, is the leading sales and catering system designed to help hotels manage contacts and bookings efficiently, drive business growth and optimize salesprocesses. This trio ensures that every sales opportunity is handled with greater efficiency and success.
By automating many of the time-consuming aspects, like room block management and rate tracking, hotel teams can operate more efficiently, maximize revenue from group stays, and focus on creating exceptional guest experiences. We prioritize quality partnerships and are excited to build a strong relationship with Cloudbeds.”
Over the years, I have found some very common responses to our sales and sales management training programs. Our standard operating procedure of beginning our work with a client is to evaluate their sales organization. Here are some additional resources: SalesProcess Survey.
Structure is how the organization is set up, it’s; services, inside sales, outside sales, sales engineers, salesoperations, sales enablement, etc. Structure comprises of the components that drive the sales strategy and allows for execution. Stop and take a good hard look at your processes.
“Semi” means I’m working with my existing clients, but not doing much operational work for ASGC (A Sales Guy Consulting.). I’m gonna end this post with an email I got from a sales person at one of my clients. Hello Jim, I hope this message finds you and A Sales Guy well!
CEO Panel In one of the morning sessions, three Canadian hotel CEOs explored how theyre leading through a dynamic, turbulent, and choppy environment, with operational and capital pressures defining the landscape. Charania, operating within a family enterprise, is exploring partnerships to balance risk.
These and many other factors have made whatever might once have been a linear salesprocess more difficult to follow and maintain. Disclaimer : I would never suggest you go without a salesprocess. Instead of being locked into a process, you adjust and do what is necessary to win. Not Following Orders.
This will foster greater agility and simplicity for hotels to capture business, ultimately improving operational efficiency and guest service quality. These include enhanced flexibility, seamless integration with emerging technologies, and simplified daily operations.
You need the following methodologies in B2B sales: frameworks for cold outreach, prospecting sequences , planning a sales call, creating value for your contacts and clients, a new sales approach built on compelling change, building consensus, controlling the salesprocess, gaining commitments, and negotiating.
Higher gross margin means there is more money left for operating the business and for doing other things. When gross margin is tight, it’s difficult to run the businesses as there is very little money left over for operations. When margins are low, heavy sales volume is required to maintain the business.
FreedomPays solution ensuring payment acceptance is consistently available and operational, a critical factor for success in the fast-paced quick service restaurant (QSR) industry. With inflation persisting and consumer spending under pressure, independent restaurant operators are being asked to do more with less.
The first thing to notice is cash can come from three key areas, operating activities, investing activities and financing activities. Operating activities is cash spent or generated through the operations of the business, this includes cash from goods and services sold, payments to suppliers, loans sold, interest on loans etc.
Structure is how the organization is set up, it’s services, inside sales, outside sales, sales engineers, salesoperations, sales enablement, etc. Structure comprises of the components that drive the sales strategy and allows for execution. You can get a great sales team assessment template here).
has closed on the sale of the 85-room Hampton Inn Lawrenceville in Lawrenceville, GA, for $8.1 The sale price represented a 6% capitalization rate on trailing 12-month net operating income through March. Ashford Hospitality Trust Inc. million ($95,300 per key). million KEYS A Loan Pool and the $174.4-million
High margin businesses have lots of money left over to invest, operate the company, store cash, leverage M&A and more — all good things. note Amazon put their cost of revenue, what they call cost of sales in the operating expense line. The next line after total cost of revenue is operating expenses.
million, its net operating income was $14.9 When adjusted for the company’s anticipated capital expenditures, the sale price represents a 7.3% capitalization rate on 2023 net operating income, or 12.3x Excluding the anticipated capital spend, the sale price represents an 8.7% For the trailing 12 months ended Dec.
Allowing Sales Reps to Become Operators : There are always going to be people within an organization who will ask for help from the sales team. Reps do operational work when there are issues where a salesperson’s competency with customers can make the difference. Essential Reading!
Hansen’s industry experience encompasses all facets of revenue-focused hospitality and asset management strategy, including roles in sales, operations, finance and marketing. Prior to Hotel Equities, he served as VP, sales & marketing and asset manager for Kolter Hospitality. Most recently, he served as EVP.
Your operations team is struggling to keep up with the pace of sales, and they are falling further behind every day. When asked for help, you could decide to pitch in and start helping your operations team catch up on orders, believing that makes you a team player. Instead, they would demand that you improve sales.
If you’re operating from an old school view of the sales cycle, you’re leaving money on the table. Sales will take longer. Sales cycles aren’t linear. Sales people don’t get stuck, they just keep working, putting in a lot of effort (moving up) and wasting time not getting any closer to the sale.
Unlike in other select markets throughout the Southeast, these hotels maintained a positive year-over-year revenue trend during the saleprocess which enhanced marketability and helped insulate the value from downward pressure driven by elevated cost of debt and insurance,” said Robert S. Hunter, SVP, Marcus & Millichap.
Take a look at how you sell, look at the majority of your sales training, listen to your sales conversations, and it will become somewhat visible to you by the end of this post. Selling today and for the majority of the history of sales has been product-centric.
One of the primary ways salespeople who operate out of fear find themselves losing deals they might have won is their failure to attempt to control the process. The fear of conflict over the salesprocess is real, but that fear should not outweigh the fear of failing the client—and losing for having done so.
The value of virtual selling exists on a continuum, going from simple, transactional sales to large, complex sales. Because the outcomes on these poles are so different, virtual selling will operate differently depending on the type of sale. Larger, Complex Deals Will Include More Face-To-Face Meetings.
The property, currently operating as a timeshare, offers a mix of studio, one-bedroom and two-bedroom units. The 42-unit lodge features shared amenities, including an outdoor pool and hot tub, underground parking, storage for skis, snowboards and bicycles, a fitness centre and laundry facilities.
Once deeper into the salesprocess, you could assume a particular feature you have could make a huge difference in their business, and if you’re correct it would move the deal close to close. If you’re wrong you’re f *d and that’s where assumptions CAN be bad in sales. But what if you’re wrong?
The sales force is made up of 20 salespeople who win a similar amount of contracts, giving them a combined 240 new clients a year. The sales force is supported by an operations team that executes what they sell for hundreds—and maybe thousands—of clients. This salesperson wins something like 20 new deals a year.
Outdated Approach : If your approach to sales is from 1988 (or even earlier), it is obsolete and of limited effectiveness. If your salesprocess and methodologies haven’t kept pace with the changes in the business environment, your results will suffer. There is no territory or account planning.
The importance of an online hotel booking engine is crucial to complete the saleprocess with your potential guests. It makes the reservation process a lot more seamless to have one as part of your own website and will as a result turn those potential guests into paying customers moreover driving direct bookings for the property.
A company may get lucky and hire someone who naturally does this, or got the training in another job, but it’s a management responsibility to create the structure and discipline in the salesprocess. If management can’t be bothered to get their act together, can we really fault sales people/team?
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