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The hotel’s 90 serviced suites have been redesigned under the new brand vision. Thanks to its prime location, the hotel maintains 85-95% occupancy throughout the year. “We Each apartment features a kitchen area with Smeg and Miele appliances, Sleeping Duck memory foam mattresses and Smart TVs with Chromecast connectivity.
Recent data from CoStar shows Auckland experiencing the highest occupancy levels of the three cities, peaking at 84.1% The second highest occupancy on the books (79.1%, +25.5% With the tour already pushing the market’s daily occupancy over the 80% mark, this will be the first time Auckland will see levels this high since July.”
Despite cost-of-living pressures, occupancy levels remain high and in demand both from a leisure and business perspective. Finding and retaining quality team members is the backbone of delivering a calibre of service expected by luxury travellers.
Solid occupancy isnt enough anymore. While occupancy is still a core metric, relying on it too heavily can leave your property management business vulnerable to seasonal swings, economic uncertainty, and a volatile demand environment. Why You Cant Rely on Occupancy Alone First, lets state the obvious: you dont control demand.
In fact, concert-goers often flood the local hotel market, with occupancy rates skyrocketing, and hotels seizing the opportunity to increase room rates due to heightened demand. Here’s a closer look at the tangible impact of live concerts on hotel occupancy and the hospitality industry, backed by compelling examples and statistics.
Hotel housekeeping managers need to deliver exceptional turnkey service for guests who expect fresh and thoroughly cleaned rooms when they arrive to take well-deserved rests after long journeys.
Regional Australia’s occupancy is reflective of normalised demand behaviour, with rates in a whole new class and holding that position, while Sydney saw a boost in occupancy, ADR and RevPAR from Coldplay, with all concert nights above 85% occupancy.”
Filling multiple rooms on a single reservation, group bookings are a cost-effective way to boost occupancy, especially during quieter periods. Group bookings were traditionally the territory of […] Source
Australias hotel sector is on track for a full recovery by the end of 2025, with all major cities recording occupancy growth, according to new CBRE data. National occupancy rates sit at 71%, up 2% year-on-year, while average daily rate (ADR) remains stable at AU$240 and revenue per available room (RevPAR) is up 3.8%
This presents both an opportunity and a challenge – higher occupancy rates and premium pricing mean hotels must deliver an experience that justifies the cost to ensure repeat visits after the event ends. But price surges alone wont guarantee long-term success for hotels. Event-themed packages further enhance the guest experience.
While a hotel’s sales team is often incentivized to grow occupancy above all else, revenue managers understand the need to look beyond guestrooms to ancillary services in their quest to maximize revenue.
Pan Pacific Hotels Group (PPHG) has opened its first hotel in Jakarta this month with the arrival of Parkroyal Serviced Suites Jakarta. Pan Pacific Hotels Group Chief Executive Officer, Choe Peng Sum, sees great opportunity in the serviced apartment segment, particularly in this city.
Leisure travelers crave the personal touch from hotels , with 50% of travelers saying that receiving a personalized service and welcome would be top of the list in achieving their ideal hotel experience. Average daily rate worldwide in 2024 stood at $178, or $44,856 per annum.
Outsourcing valet services frees hotels from operational stress, enhances guest experience, reduces claims, and unlocks commercial opportunities, supporting premium pricing and increased occupancy through seamless, professional, and a trusted service delivery by experts. Q: Tell us about the services you offer hotels.
occupancy during the quarter, driven by leisure demand, and a solid forward booking pace, the company also noted a sustained uptick in corporate and group travel, with Tokyo, Bali and Shanghai standing out as its best performing markets. Recording 74.4% Recording 74.4%
With a little creativity and lots of data and insights, low occupancy periods can be more efficiently managed Low occupancy is largely driven by seasonality with off-peak times being marked by fewer bookings and even lower forward bookings. Focus on the services offered at that lower price point, rather than lowering it further.
Related Insight Understanding Hotel Revenue Management Strategies and Their Impact on Occupancy Rates What we do We help hotels transform their pricing strategies into powerful profit engines by: Uncovering Daily Market Value: We identify the precise value of each day across every market segment to set optimal room rates.
This scalability is especially valuable for hotels – as more information is collected about guest behavior, booking trends , and occupancy patterns the more precise rate adjustments, inventory management, and marketing strategies will be in the future. Why it’s important for hotels? Why it’s important for hotels?
Chatbots and virtual concierges powered by AI can handle guest inquiries 24/7, offering recommendations, booking services, and troubleshooting issues without human intervention. Smart room systems that adjust lighting and climate based on occupancy patterns not only enhance comfort but also reduce operational costs.
The financial health of hospitality assets, particularly in the Northeast and Central regions are improving, driven by leisure travel and the return of conferences and events, according to the 2025 Hospitality Outlook released by diversified professional services and investment management company Colliers. From April 2024 to March 2025, U.S.
A Certificate of Occupancy (CO) is a vital requirement before opening your new-build/renovated hotel. When it comes to elevator phones, we’ve seen these challenges: Telecom providers are phasing out the support of analog lines, resulting in increased costs, decreased availability and slower service for new elevator installations.
Hyper-Personalised Guest Experiences: Advancements in artificial intelligence (AI) and data analytics are enabling hotels to offer highly personalised services. Mobile check-ins, digital keys, and AI-powered concierge services are becoming standard, providing guests with seamless and contactless experiences. in the US, 71.2%
Unlike any other monetary gift card, they can be tied into particular hotel services, enhancing revenue streams. Additional revenue stream, with the money clipped in even before the service is rendered. Make your messages crisp, highlight your services and ensure images are high quality. Gift vouchers are versatile.
Our teams are ready to provide guests with the excellent service Accor is known for.” This year, Johnson explained, while there is demand for weekend bookings, occupancy during the week is softer than expected. At InterContinental Sydney, however, the team is seeing strong occupancy across the board.
Serving as intermediaries in the travel industry, bed banks enable hotels to increase occupancy without directly managing complex distribution channels. By offering rooms to a wider audience through various travel distributors, hotels can maintain higher occupancy rates year-round and increase overall revenue.
Use social media as a way to build relationships with potential guests and provide excellent customer service. Package deals : Create package deals that include extras such as free breakfast, spa services, or tickets to local attractions. This can help create a culture of exceptional service throughout the hotel.
Energy & Guest Room Management- Advanced smart devices such as thermostats, lighting and occupancy sensors ensure that hoteliers can automatically minimize utility costs while maintaining a welcoming guestroom environment that can be seamlessly personalized to individual preferences.
The hotel-in-residence model offers the convenience of services, facilities and amenities of a hotel and can cater to a variety of guests from solo travellers to groups and families for both short to extended stays. The ways in which our guests are using serviced residences have become much more varied,” she said. “Our
By Danielle Schalk These days, operating a thriving in-room dining service doesn’t come easily. There are a number of factors shaping this staple full-service offering, including supply and labour management, as well as competition from local foodservice and third-party delivery offerings. and between 7:30 p.m. and 8 p.m.
“The announcement comes at a time when Perth hotels are experiencing their highest occupancy rates of any major city in Australia,” said Woods. For the month of May, Perth hotels had an occupancy rate of 77.3%, the highest of all Australia’s capital cities.
This development trend towards luxury boutique/lifestyle hotels delivers on experience, amenity, design aesthetic and service. The continued recovery of inbound arrivals should provide relief to pressures placed on occupancy, particularly in the major gateway markets of Sydney and Melbourne (where most of the new supply will be delivered).
Hospitality.today⢠Topics Subscribe Topics ⺠Hospitality ⺠Technology Behind the scenes, AI elevates the service How restaurants are using artificial intelligence to streamline operations and refocus on human hospitality Jul 8, 2025 At first glance, AI might seem out of place in the intimate, human-centered world of restaurants.
The integration between Mews and Duetto enables customers to price room rates based on demand, occupancy levels, competitor rates, and other factors. The partnership began in 2017 and today combines to service properties of all sizes—the smallest of which has only three rooms, the largest has over 800—in 29 countries.
Serviced apartment brand Oakwood will launch its third Australian property in Epping with a 94-key mixed-use development at the corner of Fullarton Drive and Cooper St. The Collingwood property has seen occupancy double to 72% and RevPAR grow by $50 in Q1 FY23, when compared to the opening three months May-July FY22.
A hotel sales strategy is a plan of action designed to increase hotel revenue and bookings. It involves identifying target markets, setting sales goals, and creating a plan to achieve those goals.
But a lot of hoteliers have gotten stuck in a loop of constantly slashing prices, offering direct channel discounts, OTA promotions, and special rate packages to drive occupancy. Think TRevPAR over ADR Shifting focus toward optimizing total revenue per available room (TRevPAR) instead of purely occupancy or ADR can unlock performance gains.
However, as the market grew and evolved, this model started to show its limitations: Overreliance on historical data Traditional comp sets were rarely updated and relied heavily on historical data, such as past pricing, occupancy rates, and guest reviews. FREE GUIDE Dive deeper into the history of revenue management.
According to JLL’s analysis, the most sought-after hotel assets will continue to be irreplaceable luxury properties, as well as those in the select-service and extended-stay sectors. In short, they largely do, which could spell another strong year for Southeast Asia’s hotel industry from both an occupancy and investment point of view.
occupancy points to 70.7% occupancy points, and the Cairns Area showing the strongest YTD growth up 7.0 occupancy points as a result of increased leisure demand and group business. occupancy points, and the Cairns Area showing the strongest YTD growth up 7.0 occupancy pts, Gold Coast up 3.8
By analyzing booking patterns, guest behavior, and local events, hotels can anticipate occupancy rates and adjust strategies accordingly. Benefits: Optimized Staffing: Align workforce schedules with anticipated demand to ensure efficient service delivery. Preferences : Room type, amenities, services used.
As the brand expands to destinations such as Bali, Penang, Sydney and Frankfurt, Ascott has evolved the brand to deliver a “multifaceted hospitality experience” with flexible typologies that range from co-living accommodation and city hotels to full-service resorts. “In
A 90-key upscale property, NH Hotel Sydney Airport aims to deliver “value for money, the best location to connect with the city, and service with a human touch”. NH Collection in Dubai was profitable the third month we opened and it’s running at 90-95% occupancy. 2022 was our best year ever since we acquired NH.
In 2023, these properties averaged 205 rooms, with an average occupancy level of 69.4% Given the extensive services and amenities offered, utility expenses are greatest at resort properties ($4,933 PAR). Utility expense growth is greatest at extended-stay, full-service and resort hotels. This is almost half the 6.6%
For the first time a development vision exists that offers the right opportunity to introduce an international full-service hotel to the city. In Marriott’s case, we focus our distribution on our 200 million Marriott Bonvoy loyalty members, who represent 50 per cent of night occupancy at our hotels.
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