Hotel Speak

JANUARY 25, 2024

The data is another proof point that occupancy levels have more than stabilized, making for a meaningful rise in RevPAR for our customers,” said Matt Welle, Mews CEO. Average occupancy in 2023 was 49.1%, a 3% increase YOY and 19% higher than 2019 levels. Online check-ins and upgrades continue to increase.

Average Daily Rate 76

Average Daily Rate Revenue Travel Upsell 76

SiteMinder

OCTOBER 10, 2023

Discount pricing is a revenue management strategy where prices are lowered temporarily or for certain conditions to attract guests and boost occupancy rates. Loss leader discounts: Offer one service at a discount to promote sales of other services, like a discounted room rate to promote spa services.

Occupancy 59

Occupancy Events OTA Upsell 59

STAAH

APRIL 23, 2024

From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams. Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products.

Revenue Management 88

Revenue Management Revenue Ancillary Revenue Management 88

Little Hotelier

NOVEMBER 20, 2023

Send personalised messages, create target upsell offers, offer digital check-in, collect feedback and reviews, and more. Master the guest relationship at your hotel Use Little Hotelier’s guest engagement to own the guest relationship with automated communications, upsells, reputation management, and more. Learn more 2.

Upsell 59

Upsell Hotels Occupancy Revenue 59

SiteMinder

SEPTEMBER 6, 2023

Booking promotions serve multiple strategic purposes: Increasing occupancy rates: Promotions can help fill rooms during low-demand periods and help a hotel “piggyback” on subjects that are already front of mind for their audience. Here are just five examples of hotel promotions you can run to increase occupancy and revenue when needed.

Hotels 105

Hotels Events Upsell Occupancy 105

SiteMinder

SEPTEMBER 6, 2023

While they can be a wild card in the hotel management game, they offer a unique opportunity to maximise occupancy and revenue. Last-minute hotel room bookings have a range of benefits including: Maximised occupancy : Filling rooms at the eleventh hour ensures that you’re making the most of your available inventory.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

STAAH

JANUARY 16, 2024

There is no set formula to increase a hotel’s revenue, it can be achieved by creating a good promotion plan, tapping into sources of ancillary revenue , upselling and other marketing strategies. Ancillary services such as restaurants, spa treatments, meetings and event spaces can generate more profit for your hotel.

Revenue 84

Revenue Ancillary Revenue Revenue Management Hotels 84

SiteMinder

JULY 25, 2022

Upsell and cross-sell – Giving guests the option to upgrade and buy extra items or services at the point of booking will help drive up the spend from each individual guest, in turn boosting your ADR. With higher occupancy, you have more chances to win revenue from guests during their stay. How to set KPIs for ADR?

Average Daily Rate 52

Average Daily Rate Upsell Occupancy Revenue 52

Cloudbeds

APRIL 8, 2024

Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Upsells and add-ons. How robust is the knowledge base for self-service learning and troubleshooting? Travelers crave experiences.

OTA 98

OTA Upsell Average Length of Stay Revenue 98

AskSuite

JULY 20, 2023

The success of a hotel hinges on more than just its architecture and impeccable service, it’s about managing all moving pieces efficiently. Customer service, sales, marketing, and reservation teams hold significant roles in a hotel’s success. Maybe it’s your location, amenities, or outstanding customer service.

Management 52

Management Business Upsell Marketing Strategy 52

Hotelogix

MAY 16, 2024

Enhanced guest experience: With access to guest data from the PMS, you can understand your past guests' likes and dislikes and offer personalized services during their subsequent visits.   Boost revenue: Make the best use of an upselling/cross-selling strategy.

Operations 52

Operations OTA Hotels Revenue 52

SiteMinder

SEPTEMBER 6, 2023

Those who book directly are often: More invested in your property; More likely to engage with your services; and ultimately, More inclined to leave a glowing review. An online booking system automates the reservation process, freeing up your staff to focus on more pressing tasks like guest services and property maintenance.

Hotels 98

Hotels Revenue Occupancy Services 98

Hotelier Magazine

MAY 4, 2023

Meanwhile, midweek occupancies aren’t looking as good as companies are loathed to give up the huge cost savings from the video-conferencing boom by returning to the days of overly generous corporate travel budgets. Or maybe your automated pre-arrival email-based upselling isn’t working, but SMS offers sent out three days prior are converting.

Revenue 59

Revenue Upsell Occupancy Business 59

Little Hotelier

OCTOBER 17, 2023

Hotel revenue is the income your business earns from selling rooms or other products and services to guests. Of course, you must maintain rate parity (the same rate on your website as on the OTA) but try making booking direct a more attractive method by offering guests value-added services. What is hotel revenue?

Revenue 100

Revenue Hotels OTA Ancillary Revenue 100

Amadeus Hospitality

MARCH 27, 2023

Originally published in PhocusWire Global hotel demand is off to a strong start in 2023, with Q1 outperforming hotel occupancy figures for the same months in 2022, according to Amadeus’ Demand360 ® data as of March 12, 2023. As the industry continues to bounce back, we can only wonder – what will travel look like in 10 years?

Travel 75

Travel Hotels Occupancy Display Ads 75

Amadeus Hospitality

AUGUST 24, 2023

The latest data from Amadeus’ Demand36 0® reflects this, with on-the-books global hotel occupancy rates for H1 2023 trending above 2022 and 2021 levels, and just 3 points behind those seen in 2019. This is why the Amadeus Hospitality ecosystem combines content and services across hotels, mobility, and travel protection.

Travel 52

Travel Average Daily Rate Marketing Strategy Occupancy 52

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. Broadly, they include: To instil a customer-first mindset among staff, ensuring they can provide personalised, courteous, and efficient service.

Hospitality 52

Hospitality Services Hotels Events 52

Q4Launch

FEBRUARY 3, 2022

Research Booking Pre-Arrival Arrival Occupancy Checkout / Departure Post-stay Research For us, this is called the “Dreaming” phase of the travel life cycle. This is also prime time for upselling potential guests from their original reservation. Bolded ones are the most typical.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

Little Hotelier

NOVEMBER 6, 2023

Upselling and cross-selling Grab upselling and cross-selling opportunities with both hands. Revenue optimisation solutions like the Little Hotelier booking engine allow you to offer extra services as part of your direct booking process. You can also offer add-ons and room upgrades at reception as your guests arrive.

Revenue 59

Revenue Average Length of Stay Average Daily Rate Hotels 59

Inn Quest

JUNE 8, 2023

Gone are those days when a friendly concierge staff was the peak of personalized service. Rather than replacing human interaction, AI enables professionals to provide better service while making time for establishing connections. Are you curious about the latest trends and impact of AI in the hospitality industry?

Hospitality 54

Hospitality Upsell Services Operations 54

Catala Consulting

DECEMBER 28, 2023

Just as scientists hypothesize and experiment to understand phenomena, hoteliers can implement similar methodologies to test new ideas, services, or processes on a small scale before full implementation. Encouraging a culture of continuous learning and adaptation among staff can lead to innovative problem-solving and service enhancements.

Management 52

Management Revenue Management Revenue Hotels 52

Catala Consulting

JANUARY 18, 2024

The key is to find the right balance – pricing rooms to maximize occupancy without undervaluing the service. In an era where customers seek unique and tailored experiences, personalizing services and marketing efforts can lead to increased guest satisfaction and loyalty.

Revenue Management 52

Revenue Management Revenue Management Market 52

Cloudbeds

FEBRUARY 16, 2024

For hotels, a CRM fosters a profound understanding of each customer, anticipates their needs, and delivers outstanding service, leading to satisfied guests and enduring relationships. Hotels can optimize their customer interactions and improve their customer service and marketing approach by automating processes across different departments.

Upsell 52

Upsell Hotels Sales Market 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. It can take time to get everything right and as we can see there’s a lot to be aware of.

Operations 59

Operations Management OTA Hotels 59

Xotels

APRIL 3, 2024

Advance Sales: The hotel product, represented by rooms, can be sold in advance, enabling revenue managers to strategically plan and optimize occupancy levels over time. Making sure that the services/products offered clearly add value to the overall guest journey is therefore crucial.

Revenue Management 52

Revenue Management Revenue Management Forecasting 52

Clock Software Hospitality

DECEMBER 8, 2020

Read more: Upselling as a Way of Improving Guest Loyalty Casting a wide net is one way to ensure full occupancy but it is hardly a profitable marketing approach in the long run. Reach out to local vendors and negotiate a deal which would allow you to maintain your hotel’s current standard of service but at a lower cost.

Cancellation 52

Cancellation Hotels Services Occupancy 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. It can take time to get everything right and as we can see there’s a lot to be aware of.

Operations 52

Operations Management OTA Hotels 52

Amadeus Hospitality

SEPTEMBER 6, 2023

Originally pubilshed on PhocusWire Positive momentum continues for the travel industry as global hotel occupancies rapidly return to 2019 levels, with many key destinations having already surpassed pre-pandemic performance this year, according to Amadeus’ Demand360 ® data.

Average Daily Rate 52

Average Daily Rate Global Distribution System Hotels Revenue 52

Clock Software Hospitality

NOVEMBER 3, 2020

Manage Room Inventory Your hotel’s occupancy is the main metric by which you judge how well your business is doing at the moment. Having complete control over occupancy 24/7 will certainly cut down on the manpower it takes to keep inventory in order and prevent unwanted overbookings.

Hospitality 52

Hospitality OTA Revenue Management Hotels 52

SiteMinder

FEBRUARY 14, 2024

Increased revenue opportunities Trends towards personalised travel experiences open avenues for upselling tailored services, from customised room settings to bespoke tour packages, directly impacting revenue.

Tourism 59

Tourism Market Marketing Travel 59

Social Tables

SEPTEMBER 22, 2017

Improving Occupancy Rates Using Big Data for Hotels. Hotels hold so much information on what restaurants guests ask them to book, where they’re traveling from, and how much they spend on extras like room service or spa treatments. Email marketing, hotel productivity, and upselling are some of many ways to use this data.

Upsell 68

Upsell Cancellation Hotels Email Marketing 68

Little Hotelier

MAY 31, 2023

Increase occupancy rates, attract more customers A full room is almost always better than an empty room, and by allowing guests to name a price that they’re comfortable with, you’ll attract more. Read on for the full guide to hotel bidding sites and how they can work for your small accommodation business. There are a few good reasons.

Hotels 52

Hotels Revenue Upsell ROI 52

Clock Software Hospitality

FEBRUARY 2, 2021

Read more: 7 Key Points For Creating an Adaptive Hotel Experience During Covid-19 You want guests to seek out your services, but to do so successfully you must assure them that your business poses no threat to them. At the same time, the cost of keeping up with health guidelines is only getting steeper.

Hospitality 52

Hospitality Services Upsell Business 52

STAAH

MAY 16, 2023

Hotel managers and revenue managers use data analysis and revenue management tools to determine the optimal price for each room based on various factors such as occupancy rates, booking trends, and competitor rates. On the contrary in low season, in order to ensure revenue, you can charge lower prices in order to increase occupancy.

Revenue Management 85

Revenue Management Upsell Occupancy Rack Rate 85

Catala Consulting

OCTOBER 5, 2022

While other hoteliers offer their services, online travel agencies showcase cheap rates, and competitors like Airbnb offer outstanding accommodations. The goal of every hotel owner is to attract customers (both new and old) to their property because it increases the occupancy rate and the hotel’s revenue. Know your guests.

Hotels 52

Hotels Business Market Marketing 52

SiteMinder

OCTOBER 11, 2022

Key management indicators such as Occupancy, RevPAR (Revenue per Available Room) and GOPAR (Gross Operating Profit Per Available Room) are all measures that are considered to help improve pricing strategies to sell more rooms at the most optimal rate. Point of sale services. Self service interaction functionality.

Hotels 52

Hotels Management Revenue Management Revenue 52

eZee Absolute

MAY 7, 2024

Leveraging data analytics and personalized services, she predicted demand and guest preferences, quickly adapting to maximize profitability in real-time. By leveraging guest data, you can personalize your promotions and upselling opportunities, making them more relevant and enticing. The result?

Revenue Management 52

Revenue Management Revenue Management Upsell 52