Cloudbeds

NOVEMBER 15, 2024

While better than operating without data, this approach is reactive and inefficient, resulting in missed opportunities. In this article, we explore what decision intelligence is and the transformative effect it’s bound to have across demand optimization, segmentation, operations, and training and enablement.

Upsell 105

Upsell Occupancy Revenue Management Revenue 105

eHotelier

JUNE 11, 2025

As hotels and resorts face increasing competition and evolving guest expectations, the need to streamline operations while enhancing guest experiences has never been more pronounced. Operational efficiency involves minimizing waste, maximizing productivity, and ensuring that every aspect of the business operates smoothly.

Operations 52

Operations Revenue Management Services Hospitality 52

Hospitality Tech

JUNE 16, 2025

This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgrade’s proven upsell technology into the core guest journey. “Together, we’re bringing ancillary revenue into the digital core of hotel operations — where it belongs.

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52

SiteMinder

SEPTEMBER 2, 2024

What is hotel upselling? Hotel upselling is the practice of encouraging guests to purchase additional services or upgrades during their stay, beyond their initial booking. In this blog, you’ll learn all the tips you need to make upselling a success at your business. Table of contents Why is hotel upselling important?

Upsell 96

Upsell Revenue Hotels Dining 96

STAAH

APRIL 29, 2025

With more channels, shifting guest expectations, and tighter margins, the Channel Manager is now central to commercial strategy. Its not just about where youre listed, its about how well you manage, price, and promote across every touchpoint. Rethinking the Role of a Channel Manager 3. Choosing and Managing Your Channel Mix 8.

Revenue 86

Revenue Management OTA Average Daily Rate 86

AskSuite

JUNE 9, 2025

Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication. But analytics alone isn’t enough.

Operations 52

Operations Hospitality Upsell Sales 52

Cloudbeds

NOVEMBER 24, 2024

With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.

Upsell 98

Upsell Services Accommodation Operations 98

Hotel Management

MARCH 4, 2025

For hotel operators seeking to boost profitability, ancillary revenue is a key focus in 2025. Expanding into merchandise and upselling products or niche services – such as pet-friendly options, hot desks, event spaces, shuttle services and car rentals – can enhance revenue without the need for costly infrastructure investment.

Ancillary Revenue 130

Ancillary Revenue Retail Revenue Dining 130

Inn Quest

FEBRUARY 3, 2023

An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well. What is Upselling? Upselling is a sales strategy that offers consumers additional services or add-ons to increase revenue.

Upsell 88

Upsell Hotels Services Revenue 88

Hotel Management

JULY 2, 2024

No need to obsess over RevPAR or lose sleep over ADR – there are much more important metrics out there for revenue managers. Revenue management is not a walk in the park. The latest guide by Mews, the industry-leading hospitality cloud, explores the new success metrics for revenue managers. Get your copy here.

Revenue Management 130

Revenue Management Revenue Management Hospitality 130

AskSuite

APRIL 28, 2025

Running a hotel today involves managing a complex network of systems from reservations, sales operations, communication channels , marketing tools, and distribution. But when these parts dont talk to each other, the result is a fragmented operation that drains productivity and inflates costs. Whats hotel integration?

Operations 52

Operations Upsell Overbooking Hotels 52

STAAH

APRIL 9, 2024

All employees are revenue management ambassadors for their organisations. Surprisingly, the value of operational excellence on commercial performance is often not talked about enough. The impact of operational performance on revenue cannot be overlooked.

Revenue 110

Revenue Operations Revenue Management Upsell 110

Lodging

FEBRUARY 1, 2024

AUSTIN, Texas—Oracle announced that Marriott International has selected Oracle Hospitality OPERA Cloud Property Management System (PMS) and Sales and Event Management as a hospitality cloud platform for luxury, premium, select-service, and midscale properties.

Hospitality 162

Hospitality Upsell General Manager Events 162

STAAH

OCTOBER 27, 2024

In STAAH, the Indian hospitality group found a sophisticated system to help manage room types and yield rules, and boost direct revenue by 30%. Achieving goals with STAAH’s superior solution With multiple room types across properties spread across the world, agility in operation and optimisation is essential.

Revenue 113

Revenue Upsell Revenue Management Occupancy 113

Hospitality Tech

JUNE 16, 2025

The enhanced version of the ‘Skyway’ application provides hospitality, multifamily and senior living property managers with an easier way to monitor and maintain their property’s technology from a single portal, driving operational efficiency and improved guest experience.

Management 52

Management Services Upsell Operations 52

STAAH

MAY 25, 2025

As the demand for more channels grew, so did the complexity of managing it all. We needed more than just a booking tool, we needed visibility, automation, and a smarter way to manage distribution, the team shared. What they needed wasnt just another tech platform, but a smart, scalable solution built for real hotel operations.

Overbooking 91

Overbooking Hospitality OTA Upsell 91

Xotels

MARCH 3, 2025

Let’s be honestrunning a hotel while managing its revenue at the same time is a balancing act. From making sure staff, guests, and smooth operations are all attended to, we can understand why revenue management so frequently gets put on the back burners. What Are Revenue Management Tools?

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Lodging

MAY 11, 2023

SAN FRANCISCO, California—Canary Technologies integrated with Maestro PMS to provide hoteliers with the tools to meet evolving guest needs and operational challenges.

Upsell 130

Upsell Operations Management Hotels 130

Hotel Speak

OCTOBER 10, 2024

Charleston, SC – (October 10, 2024) – SalesAndCatering.com and Cloudbeds have announced a two-way integration that will empower hotels, resorts, and conference centers to optimize hotel group sales and event management. This two-way integration optimizes group sales and event management.

Events 103

Events Sales Operations Sales Process 103

Hotel Management

APRIL 18, 2023

Looking to enhance the guest experience and streamline hotel operations? Hotels can even upsell additional amenities, leading to increased revenue and guest satisfaction. Guest request systems also provide valuable data on guest preferences, allowing hotels to identify areas for improvement and optimize their operations.

Upsell 147

Upsell Hotels Services Operations 147

Hotelogix

FEBRUARY 27, 2025

With the increasing complexity of hotel operations , having a centralized system that automates reservations, housekeeping updates, and billing processes can make all the difference. The hospitality industry is no longer operating on traditional pen-and-paper methods. How often do billing mistakes lead to guest dissatisfaction?

Operations 40

Operations Services Hotels Revenue 40

SiteMinder

MARCH 25, 2025

What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. For hotel owners, the value of this role goes beyond daily operations.

Management 52

Management Overbooking Occupancy Revenue 52

STAAH

APRIL 23, 2024

As technology continues to evolve, so do the strategies and innovations within revenue management. Let’s delve into some of the key trends shaping the future of revenue management in the hotel industry: 1.

Revenue Management 110

Revenue Management Revenue Ancillary Revenue Management 110

Hospitality Tech

JUNE 11, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.

Travel 52

Travel Upsell Operations Revenue 52

Hotel Speak

JUNE 11, 2025

travelers, frustrations with traditional hotel operations remain clear: 82% of current hotel loyalty members report pain points with existing systems, including lengthy check-in processes, limited flexibility, and outdated service models that fail to meet modern expectations. “Since bringing Mews Kiosks to hotels in the U.S.,

Travel 51

Travel Market Research Upsell Hotels 51

SiteMinder

JUNE 5, 2025

A hotel commercial strategy is a coordinated business approach that integrates sales, marketing, revenue management and distribution efforts to maximise total hotel revenue. Hotel businesses can succeed in this ever-changing landscape by reshaping how they operate. There’s no one trend that a hotel must focus on.

Hotels 52

Hotels Revenue Management Revenue Upsell 52

Hotel Business

NOVEMBER 21, 2024

IHG Hotels & Resorts has named HotelKey’ s technology platform as its first approved cloud-based property management system (PMS) solution for limited-service brands in the U.S. HotelKey’s solution provides hotel owners and operators with turnkey property management, according to the company.

Upsell 59

Upsell Revenue Management Resorts Closing 59

Hotel Speak

JUNE 11, 2025

In this article, we’ll explore how AI is transforming three key pillars of hotel commerce: channel management, CRM, and direct booking engines. AI in Channel Management: Smarter Distribution, Higher Revenue Historically, managing distribution channels required tedious manual updates and reactive pricing.

Hotel Marketing 66

Hotel Marketing Marketing Market Scale 66

SiteMinder

SEPTEMBER 4, 2023

After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. Our previous low-quality channel manager made this an arduous and time-consuming task for our staff.”

Operations 98

Operations Revenue Hotels OTA 98

Hospitality Tech

JUNE 11, 2025

For hotel staff, the combined power of IRIS’s intuitive mobile ordering and the Alliants Experience Platform - including its Concierge and Messaging modules - streamlines the management of guest requests, reduces administrative workload, and eliminates time-consuming manual processes. “This launch marks a turning point.

Services 52

Services Hospitality Upsell Operations 52

Hospitality Tech

JUNE 11, 2025

It’s the start of a platform experience that removes friction, reinforces people, and keeps the focus where it belongs: on service.” The Staff Collaboration Suite includes: Chat – Real-time messaging for hotel teams, embedded into the same system they use to manage schedules, tasks, and service. “This launch marks a turning point.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hospitality Tech

JUNE 11, 2025

It’s the start of a platform experience that removes friction, reinforces people, and keeps the focus where it belongs: on service.” The Staff Collaboration Suite includes: Chat – Real-time messaging for hotel teams, embedded into the same system they use to manage schedules, tasks, and service. “This launch marks a turning point.

Hospitality 52

Hospitality Upsell Operations Revenue 52

Hotelogix

APRIL 16, 2025

Are you ready to transform your hotel operations and stay ahead in this competitive marketplace? A robust cloud-based Property Management System (PMS) doesn't just streamline your operations—it transforms them. This growth is driven by the increasing need for operational efficiency and enhanced guest experiences.

Management 52

Management Revenue Management Revenue Average Daily Rate 52

Hospitality Tech

JUNE 16, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI “Sabre’s SynXis Concierge.AI

Services 52

Services Upsell Operations Scale 52

SiteMinder

MAY 8, 2025

What is customer relationship management? Customer relationship management (CRM) is both a strategy and a set of tools that helps you manage and improve guest relationships. In reality, its a core part of running a modern operation. Your team misses an upsell. Some hoteliers think of a CRM as a marketing add-on.

Management 52

Management Hotels Upsell Pipeline 52

SiteMinder

MARCH 24, 2025

By simplifying communication and enhancing the guest experience, Visito allows hotels and rental properties to focus more on hospitality while cutting down on operational overhead. Instead of juggling different apps, hotel staff can manage all conversations from a single dashboard. Table of contents What does Visito do?

Upsell 52

Upsell Revenue Services Operations 52

Hotelogix

OCTOBER 18, 2024

The way a hotel operates is crucial for keeping everything running smoothly and ensuring that visitors have a great experience. In this blog, we will explore what hotel operations are, why they matter, and how they work. What Is Hotel Operations Management? Why Are Efficient Hotel Operations Important?

Operations 52

Operations Management Hotels Services 52