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Houston TX, January 15, 2025 Hotels that allow Online Travel Agents (OTAs) to undercut their rates pay nearly 50% more for PPC leads, new research has revealed. OTAs increase their bids on branded searches when they know they can offer travelers the best price. The increased cost is driven by competition.
The world of hotel digital marketing is evolving rapidly. To remain competitive, hotels must adapt to the evolving expectations of tech-savvy travelers, who are increasingly demanding personalized guest experiences. What Are the Key HotelMarketing Trends for 2025? billion in 2024 to $20.47
“We’re not full – it’s winter in Sydney, and we’re not in the CBD – but we’re really happy and we haven’t had to rely on OTAs for Oxford House which has been a really a really, really pleasing result for our business.”
The European Commissions Digital Markets Act (DMA) has made many headlines since it came into force. And its impact on hotelmarketing is being discussed in all corners of the world. But how is it affecting hotels in reality? And what do hotels need to do to protect their visibility and revenue?
The battle for direct bookings has entered a new phase as online travel agents (OTAs) ramp up efforts to establish ownership of hotel guests and their booking journeys, a new report from hospitality technology specialist SHR Group reveals. from $0.16 The impact on Metasearch is even more stark, more than doubling from $0.21
The secret often lies in their ability to master market segmentation - a strategy that's becoming increasingly crucial in today's diverse hospitality landscape. Successful hotels focus on understanding and serving specific guest segments instead of trying to be everything to everyone.
Did you know that 70% of travelers now plan their trips online , with mobile devices driving over half of all bookings? Travelers are booking smarter than ever, using search engines, OTAs, and social media to shape their journeys. This is the power of email marketing it keeps your hotel relevant, memorable, and approachable.
“How do I make my hotel stand out online?” In 2025, with nearly 75% of travelers beginning their hotel search online , the competition for visibility is tougher than ever. Star ratings are often a traveler’s first filter when searching for accommodations. That’s where SEO steps in.
If they see better rates on online travel agencies (OTAs) , they’ll lose trust and likely bounce. Personalised Offers : Today’s travelers respond well to targeted perks like birthday discounts, returning guest rates, or room preferences remembered. This is your golden moment. How is it useful?
trillion travelmarket. We know Expedia Group has valuable travel insights. What are you seeing in terms of the global travel outlook? The global travelmarket is currently worth US$2.3 The global travelmarket is currently worth US$2.3 What about the Australian hotelmarket in particular?
As we enter the fourth quarter of the year, hotelmarketers should outline their goals for 2024. We’ve assembled a complete checklist of everything you need to create your 2024 hotelmarketing budget. Are you successfully converting your OTA bookings to direct guests? Some may not even know where to begin.
HotelMarketing is only effective if the execution is done right. The core of a good hotelmarketing strategy is to promote the right product in the right place , at the right price , and at the right time to the right audience. The marketing mix was originally a concept given by Neil H. Christmas).
In 2023, the hospitality industry reached record-high ADRs as travelers from around the world got back out to explore, and lodging operators worked hard to keep up with demand (despite lingering staffing shortages). Capturing travelers’ attention will become even more important in 2024. 2024 hospitality marketing trends 1.
This blog provides an introduction to hotelmarket segments, including practical help to identify a hotel’s ideal target segments and tips on attracting guests in a chosen segment. What is hotelmarket segmentation? Hotelmarket segmentation is a strategy used to identify key customer segments in a hotel.
In the fast-paced hotel industry, understanding the preferences of travelers from various regions is key to thriving in a competitive market. China, with its vast and diverse culture, represents a significant market for hotels seeking to attract global guests.
The Path to Profitability in 2025: A HotelMarketer's Guide In today's dynamic hospitality landscape, understanding consumer behavior is crucial for hotelmarketers to thrive. Check out our handpicked articles to help you kick off 2025 on the right note!
A year ago, Accentureâs Consumer Pulse Survey found that travelers felt booking a hotel was harder than buying a car and that choosing a flight was almost as hard as choosing a mortgage. As a result, 73% walked away from a hotel or flight booking entirely. Travelers are 1.3x They are the new mainstream.
With 87% of travelers reading online reviews before booking and 53% abandoning a website that takes longer than three seconds to load, hotels cannot afford to overlook digital marketing. In this blog, we will look at ten common digital marketing mistakes hotels make.
Online travel agencies (OTAs) like Expedia provide a reliable source of bookings, bringing more visibility to your property than you could reach alone. Expedia […] Source
Past guests include Sarah Fults, VP of Distribution at MGM Resorts, James Lemon, Global Lead of Travel, Transport, and Leisure at Stripe, Jason Pinto, Co-Founder and COO at Pace Revenue, and more. Episodes feature interviews, industry updates, and discussions on topics including short-term rentals, hotels, and travel trends.
Artificial Intelligence (AI) is undoubtedly reshaping the world, and the travel industry is no exception. A lot has been shared about the power of AI in streamlining hotel operations and revenue management , and the trave l industry is starting to feel the impact of this technology, especially when it comes to planning and researching trips.
This evolution has major implications for how travellers plan tripsand, in turn, how hotels are discovered, compared, and chosen. To make sense of it all, we sat down with Pete Stevens, Head of Marketing and Operations at Clockwork Marketing , to talk through what Googles new AI tools mean for hospitality marketing.
OTAs (Online Travel Agencies) are like matchmakers who introduce your hotel to a broad pool of potential guests. Imagine you’re navigating the dating app scene.
For that reason, both hotel groups and independent properties are highly protective of their brand identities, which is understandable since the brand embodies their reputation in the market. As Warren Buffet said, It takes 20 years to build a reputation and five minutes to ruin it.
There are dozens of ways for travelers to book accommodations. From online travel agencies (OTAs) and metasearch engines to a hotel’s website and social media channels.
The hospitality industry has advanced to a new level; thanks to Internet that has helped hoteliers market themselves through various online channels. Online marketing helps hotels in establishing a brand identity, reaching out to millions of travelers and marketing rooms on a global platform.
Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. They’re typically made on a hotel’s website or other direct booking channels, like email, the sales team, social media , or through messaging tools like WhatsApp or Messenger.
Most travelers dont book a hotel on their first visit to a website. Failing to stay top-of-mind means you risk losing them to online travel agencies (OTAs) or competitors. A key component of a hotels digital strategy, retargeting ads, re-engage high-intent travelers who have already expressed interest in your property.
Competing against Expedia, Booking.com and the other major online travel agents for travellers' attention and bookings is an ongoing battle for all hoteliers. These OTAs are masterfully designed to convert holiday browsers into room bookers within just a
In this blog, well explore how hoteliers in India, especially in nearby cities like Varanasi, Gorakhpur, Chitrakoot, Lucknow, and Ayodhya, can prepare to accommodate the surge in travelers and capitalize on this once-in-a-lifetime event.
In 2024, online travel agencies are still an important part of how hotels get bookings. Whether managing a big hotel chain or a small boutique property, working with OTAs helps you reach more travelers and fill more rooms. What are Online Travel Agencies (OTAs)?
When it comes to running a hotel, a well-executed marketing campaign can make all the difference. In this blog post, we will explore the key strategies and tactics for creating a successful hotelmarketing campaign that captivates your target audience and delivers tangible results.
Online Travel Agencies (OTAs) and booking channels such as Booking.com, Webjet and Wotif.com have been a boon for the hospitality industry, providing a proven conduit for filling up rooms that would have otherwise stayed empty.
Today, hotels must maximise visibility to travellers and central to this strategy is the ability to harness the power of different channels to capture the right guest profile. Research has found the more visible your hotel is online, the more likely someone is to book it – both directly or via an OTA.
Here’s what you need to know about digital nomads and how you can attract them to your hotel or vacation rental. Digital nomads generally combine remote work and travel for various reasons and lengths of time. Obviously they love travel, but here are a few things you need to know about these travellers.
Revenge Travel, Sustainability, Direct Bookings & Unique Experiences were clearly a thing in 2022. 11 Travel Terms & Hospitality Industry Trends you should know about. Trip stacking to buddymoon , fresh travel ideas post-pandemic has led to the creation of travel glossary 2.0. Are you familiar with it?
Every year during Songkran, Thailand welcomes millions of travelers eager to experience the fun and tradition, filling up streets, temples, and yes, hotel rooms! Thailands beloved festival sees an influx of both international tourists and local travelers. During Songkran, travelers dont just stay longer; they spend more.
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Effective hotel distribution strategies enable hotels to target the right audience, optimise occupancy rates, and enhance revenue management. Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades.
It can improve customer experiences The CRS can help hotels track patterns in guest purchasing behaviour and also record reservation data to enable the creation of guest profiles. There are a number of systems on the hotelmarket that can help improve reservation management.
Available in 50+ languages, it delivers fast, personalized responses that drive higher conversions , reduce booking abandon rates, and capture direct bookings that may otherwise go to OTAs. This feature helps improve response speed, booking efficiency, and reduces staff workload. Sabre’s SynXis Concierge.AI SynXis Concierge.AI
If you’re a seasoned marketer, you might be familiar with myths that lead people to do bad things with good intentions. These fabled misconceptions can sour any strategic marketing plan. We’re here to expose the top hotelmarketing myths as fact or fantasy. Social media can be a powerful marketing tool.
Dont Let Last-Minute Pricing Cost You Profits Ed Sheerans fanbase is diverse, from students and backpackers to luxury travelers. That means the demand is spread across different hotel categories. If youre still relying heavily on OTAs, now is the time to push direct bookings with exclusive deals. But you have to act fast.
As the industry faces the challenge of balancing guest satisfaction and room occupancy, the rise of o nline travel agencies (OTAs) , metasearch engines , and direct booking strategies offers fresh opportunities and obstacles. Why hoteliers need to master the fascinating world of online hotel distribution!
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