Sat.Oct 22, 2022 - Fri.Oct 28, 2022

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Travel Predictions 2023

Are Morch

Travelers are set to make 2023 a big year for getting out and exploring the world. Excited about the year ahead, Booking.com has conducted extensive research to reveal the travel trends of 2023, including where travelers want to go, their inspirations for traveling, and how budget plays a big role in their plans. 2023 will be the […]. The post Travel Predictions 2023 appeared first on Are Morch, Digital Transformation Coach.

Travel 299
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Thou Shalt Always Be Prospecting: The 10 Commandments of Sales Success

Anthony Cole Training

Do you ever hear that your salespeople don't have enough time to prospect? Share this video with your people who might struggle with consistent prospecting. This video is a part of our new series with Mark Trinkle: The 10 Commandments of Sales Success. Today we dive into number two- Thou Shalt Always Be Prospecting.

Sales 156
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Automation is the key to collaboration between Bali Garden Beach Resort & SiteMinder

SiteMinder

In the digital age managing hotels has a new set of challenges, especially the need to stay alert with room availability & price adjustment while managing online travel agents (OTA). Things get harder when everything needs to be done manually, and the chance of overbooking is high. Yet Bali Garden Beach Resort has already said goodbye to those. This four-star hotel in Kuta, Bali, has been operating for more than 30 years since 1988.

Resorts 105
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5 tips to increase hotel newsletter signups

eHotelier

Here are five practical ways to increase hotel newsletter sign-ups, enabling you to build quality relationships, increase patronage, and attract more guests.

Hotels 111
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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All about Content for Instagram Stories of Hospitality Businesses

Are Morch

Instagram is a powerful tool for promoting brands, including the hospitality business. This social network keeps up to date, regularly providing its users with new features. So why not benefit from Stories, a great way to show a hotel’s “internal kitchen” and visualize a guest’s idea of the services? Moreover, you can post authentic content […].

Business 147
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Rothay Garth Hotel acquired for over £1m

Boutique Hotel News

UK: Husband and wife Andy Miles and Serena von der Heyde have purchased the Rothay Garth Hotel in Ambleside for £1.175 million. Miles, the owner of Your Place, will take over the property from Simon Clark who has owned the hotel since 2019. Clark refurbished the site and will now retire from the industry. The hotel currently trades as a 15-room bed and breakfast with owners’ accommodation, tennis courts, bowling green, and gardens.

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Sustainability action plan for hospitality

eHotelier

Highlights from a research project that lays out the framework of the most realistic and implementable steps to get a hospitality sustainability action plan started from the hotelier's perspective.

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The biggest challenges facing revenue managers right now

STAAH

From irregular demand patterns to changing distribution mix and a depleted talent, here’s a roundup of challenges faced by revenue managers from India right now. The STAAH team went out to leading revenue managers from India to understand what are the biggest challenges they are facing. In this two-part series focusing on revenue management, you will read about not just the challenges professionals in this field are facing, but also some suggested solutions and trends we can expect.

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Hospitality job platform for refugees launches

Boutique Hotel News

EU: Hospitality Unite has launched to support refugees and their families by providing access to hospitality job opportunities, backed by the Sustainable Hospitality Alliance. The website, which is initially running as a pilot for Ukrainian refugees, is already posting jobs from hotel brands including Radisson Hotels Group, Accor, and IHG Hotels & Resorts.

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How WhatsApp Is Revolutionizing the Hospitality Industry

eZee Absolute

The hospitality industry is at such a stage where technology is no more an associate, it’s the leading aspect. With constant innovations, the industry is adopting every technology that can enhance business and offer great experiences to guests. The hotel industry has lately turned to WhatsApp to streamline communications — both with the guests and among the staff.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Do your financial end-of-year prep now or forever try to catch up

eHotelier

Now is the time to get your house in order. Review your needs, assess your resources, and communicate your game plan.

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Hotel Innovation: Ideas to help your property lead the way within the industry

SiteMinder

Innovation is often talked about as being crucial in the hotel industry, and the business world in general, because it’s all about creativity, originality, and experimentation. That’s not to say you should change anything for the sake of it. If guests are loving your customer experience, why upset the status quo? However as the motivations, expectations, and behaviours of guests change, you need to adapt along with them to keep them satisfied.

Hotels 52
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Golden goals

Boutique Hotel News

While not without controversy, Qatar’s hosting of the 2022 FIFA World Cup is a significant milestone on its journey to becoming a premier league tourism destination. IHM’s editorial team reports. Next month’s FIFA Word Cup will be one of the biggest sporting events ever in terms of a global TV audience, and it will also mark a watershed moment in Qatar’s status as a tourist destination.

Tourism 52
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8 Spooky Places to Visit Around the U.S. 

Hotels by Day

October is about pumpkins, apples, and all things spooky. It’s about dressing up in a scary costume and exploring the local haunted houses. If you’re looking for something a little more fear-filled this season, consider a spooky Halloween day trip. Here are some of the scariest and most haunted destinations around the U.S. to explore […] The post 8 Spooky Places to Visit Around the U.S.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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The hotel check-in process has been the same for 100 years

eHotelier

Here are the most common steps in the current process and how they emotionally affect the guest.

Hotels 105
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Leveraging an Airport Hotel Investment with Multifunctional.

Belza

Leveraging an Airport Hotel Investment with Multifunctional Intellectual Design | Hotel Marketing

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Hutton Brickyards opens historic mansion

Boutique Hotel News

US: Hutton Brickyards has unveiled Edgewood, a restored historic mansion with 12 guest rooms and suites, managed by Salt Hotels. Salt Hotels launched the leisure retreat Hutton Brickyards in 2021. The second phase of its opening includes the addition of Edgewood, an 1870s mansion which has been redeveloped and restored by MWest Holdings, Kristina Dousharm Architecture, and Kevin O’Shea of Salt Hotels.

Events 52
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103 – TMG Hospitality Trailblazers: Pete Sams

Travel Media Group

Travel Media Group’s Hospitality Trailblazers podcast series is going full speed ahead! Marketing Director and Host of the Suite Spot Ryan Embree sits down with a very special guest, Chief Operating Officer of Davidson Hospitality Group, Pete Sams! In this episode, Pete really gives a breath of fresh air to the hospitality industry and provides a behind-the-curtains look at everything going on at Davidson Hospitality Group and what these initiatives mean for their business partners and guests.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Metaverse and hospitality: What’s going on behind our backs?

eHotelier

Visiting a hotel and enjoying a uniquely immersive experience without ever actually physically being there? Attending an exclusive VIP event without leaving the comfort of your own home? The metaverse opens doors that we still have trouble fully conceiving, and its potential link with daily hospitality business remains a mystery for the vast majority of hoteliers.

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WTTC announces speakers for 22nd Global Summit in Saudi Arabia

eHotelier

The government of Saudi Arabia has been instrumental in the recovery of the Global Travel & Tourism sector following two years of crisis.

Tourism 75
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The Ritz-Carlton, Melbourne announces debut date

eHotelier

“We are thrilled to bring The Ritz-Carlton brand to Melbourne,” Antony Page, GM, The Ritz-Carlton, Melbourne said.

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SHA launches updated carbon measurement tool

Boutique Hotel News

Worldwide: The Sustainable Hospitality Alliance (SHA) has improved its Hotel Carbon Measurement Initiative (HCMI) based on user feedback and work by Cornell University’s Center for Hospitality Research. The updated version of the HCMI aligns with the latest Greenhouse Gas (GHG) Protocol guidance with the support of Greenview, an energy maintenance and service company. .

Tourism 52
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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HFTP announces renowned industry expert as new European COO

eHotelier

Carson Booth, CHTP, with decades of international hospitality management and technology experience, will oversee HFTP’s presence in the region, including new programs in 2023.

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Radisson Hotel Group launches new Radisson Rewards loyalty program

eHotelier

Radisson Hotel Group has announced its new Radisson Rewards loyalty program which will open doors for guests to enjoy valuable and exclusive benefits faster, with VIP members advancing to the highest tier twice as fast as before. Benefits can be accessed from day one and are available across the entire member journey from inspiration to booking. This includes in-stay privileges such as complimentary upgrades, F&B discounts, and additional experiences, as well as post-stay benefits such as th

Hotels 52
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Sailing through the storm: Hotels and hospitality

Boutique Hotel News

UK: IHM, in partnership with AHV Associates and H+G, hosted a hotels and hospitality Urban Living Insights event at the House of Lords yesterday. . The focus of the event, Sailing through the storm, involved six short presentations providing a state-of-the-market snapshot of debt finance, equity investor sentiment, valuations, operations, brand, and the distribution landscape.

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Hi Five World! Global campaign launched to celebrate Trip.com’s 5th anniversary

eHotelier

Trip.com has had average annual app order growth of 127%; from 2020-2022 average monthly hotel orders increased by 21 % YoY and average monthly flight orders grew by 154% YoY. Trip.com has had an average annual app install growth of 101% and was listed in the top ten most downloaded OTA apps in H1 2022.

OTA 52
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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Hyatt Hotels and Resorts offer a voyage of discovery in Cambodia and Vietnam

eHotelier

From urban getaways to a beach retreats, leisure travelers can take a break and immerse in unforgettable cultural exploration with up to 25% off stays at four amazing Hyatt hotels and resorts in Cambodia and Vietnam, courtesy of the “Asia Discovery” exclusive offer. Book between October 3, 2022, and October 17, 2022, for stays from October 4, 2022, to April 30, 2023.

Resorts 52
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L+R adds The Mole Resort in Devon to portfolio

Boutique Hotel News

UK: The Mole Resort, which first opened this year, is set to receive £15 million investment from L+R, adding 43 lodges. In addition to growing the number of lodges to 58 in total, L+R will also refurbish Highbullen Hotel and the estate cottages. The resort will relaunch in April 2023. The lodges come with a balcony deck, hot tub, fully equipped kitchens, and can sleep up to eight people.

Resorts 52
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Third Quarter trading update to 30 September 2022

eHotelier

Q3 group RevPARa +28% vs 2021; +2.7% vs 2019, with Americas +6.8%, EMEAA (0.1)% and Greater China (20.0)% Average daily rate +13% vs 2021, +11% vs 2019; occupancy +8%pts vs 2021, -6%pts vs 2019 Gross system size growth +4.3% YOY; opened 8.0k rooms (51 hotels) in Q3, similar to Q2 and ahead of Q1 Underlying removal rate -1.7% YOY; removals YTD equate to an annualised underlying rate of -1.3% Net system size growth +2.6% YOY on an adjusted basis The global system of 888k rooms (6,061 hotels); 67%

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Accor opens new flagship Novotel hotel in Devonport, Tasmania

eHotelier

The hotel boasts a waterfront location overlooking the Mersey River, just a stone’s throw from the Spirit of Tasmania terminal, and offers guests a selection of 187 spacious accommodation options.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.