Sat.Jul 29, 2023 - Fri.Aug 04, 2023

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Short-Term Rental Data — Behind the Complexity and the Nuances

Skift Blog

Skift Take: Past events gave us enough incentive to look into how vendors gather and glean data on short-term rentals. Where there is transparency, there can be a degree of trust.

Events 246
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DoubleTree by Hilton Announces a New Allergy?Friendly Option Will Join Its Iconic Cookie Welcome

Hospitality Net

To celebrate National Chocolate Chip Cookie Day, August 4, DoubleTree by Hilton, known for the beloved signature cookie welcome, announced that starting today, it will begin offering a new allergy-friendly soft chocolate chip cookie, alongside the original DoubleTree chocolate chip cookie, extending the iconic welcome to even more guests.

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‘Let them eat cake’: Four Seasons Sydney launches online cake service

Hotel Management

Four Seasons Hotel Sydney is expanding its product offering with the launch of an artisan cake collection, available for purchase by the general public. Handcrafted by the hotel’s Head Pastry Chef, Quentin Zerr, using French techniques with Australian flavours, the Art of Cake Collection offers an assortment of cakes for at-home consumption. Through an online ordering system on the hotel’s website, consumers can choose from six cakes on offer, with the option to personalise, and select a date an

Services 246
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7 Activities for Your Sales Team Success

Anthony Cole Training

In analyzing those salespeople who are successful year after year, we have found significant consistencies in behavior, sales skills, and practice management. We call these The 7 Activities for Sales Success. If your sales team can adopt these 7 habits, you will be amazed at how your sales will improve.

Sales 227
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Biggest Innovators in Travel and Hospitality: Summer Edition

Skift Blog

Skift Take: We're back with another installment of inspiration in hotels and hospitality, with an emphasis on craft and touch amidst a hyped-up business cycle for luxury. Here are a few brands, ideas, and services that deserved a hat tip in the first half of 2023.

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HSMAI 2023 Adrian Awards Open for Entries

Hospitality Net

The Hospitality Sales and Marketing Association International (HSMAI) is now accepting entries for the 2023 Adrian Awards. The 67th annual Adrian Awards competition focuses on WanderLOVE, highlighting the stories of remarkable marketing and public relations campaigns, ads, earned media programs, experiential and digital experiences that spark a love for travel, igniting a desire for exploration in travelers around the world.

Sales 246

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Digital nomads – who they are and how they are shaping the travel industry?

eHotelier

Digital nomads – who they are and how they are shaping the travel industry? - Insights Here’s what you need to know about digital nomads and how you can attract them to your hotel.

Travel 97
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Skift IDEA Awards 2023: Meet the Winners

Skift Blog

Skift Take: The Skift IDEA Awards celebrate excellence in design, creativity, and innovation within the travel industry, acknowledging the pioneering brands and businesses that are shaping its future. Discover the final results and meet the 2023 winners!

Branding 246
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Lotte Opens First Overseas ’L7 HOTELS BY LOTTE’ Branded Property in Hanoi

Hospitality Net

LOTTE HOTELS & RESORTS, South Korea’s largest hotel group, announced the soft launch of L7 HOTELS BY LOTTE WEST LAKE HANOI in Hanoi, Vietnam on July 28. This marks the first international expansion of the L7 HOTELS BY LOTTE brand.

Branding 246
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Luxury Escapes enters physical retail with opening of ‘opulent’ Melbourne store

Hotel Management

Travel company Luxury Escapes is entering the world of bricks-and-mortar stores with the opening of a retail concept in Melbourne’s Chadstone Shopping Centre. Luxury Escapes Chadstone offers face-to-face customer service while serving up barista-made coffee and French champagne in an elevated retail setting complete with visual displays, interactive customer activations and a six-star bar and VIP events space.

Retail 246
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hotel Bellevue appoints Lorraine Sinclair as their new Culinary Director

eHotelier

Lorraine Sinclair joins the five-star Hotel Bellevue with a wealth of international experience and several accolades she has received during her celebrated career as an Executive Chef. The Les Toques Blanches Board Member has worked in restaurants and hotels around the globe from the UK to Asia, including being the corporate chef at two Chinese restaurants that earned Michelin stars during her time there.

Hotels 98
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Hyatt’s Record Results Point to Rebound in Corporate Travel and Events

Skift Blog

Skift Take: Hyatt is a leading indicator of corporate travel, given how its 1,250 hotels and resorts are popular places to hold meetings and events. In good news, the company sees a revival.

Events 246
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The Timeshare Industry Fully Recovered in 2022

Hospitality Net

This article provides a summary of the current state of the timeshare industry, as well as the outlook in the current environment. We also highlight the benefits of timeshare resort ownership. Lastly, we describe the opportunities for entering this industry.

Resorts 246
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Crowne Plaza announced as part of Geelong convention centre precinct

Hotel Management

IHG Hotels and Resorts is set to bring its premium accommodation brand Crowne Plaza to the Victorian city of Geelong, through a partnership with Plenary Group. Opening in 2026, the new 200-room Crowne Plaza Geelong is expected to include suites up to a spacious 57 sqm in size, an extensive restaurant and bar offering, pool and gym, as well as meeting facilities.

Retail 246
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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New products, more choices from Geberit

Hotel Designs

Hotel Designs New products, more choices from Geberit New products, more choices from Geberit Geberit has announced one of its largest ever new product and finish upgrades across its collections. The product upgrades feature sleek, modern designs that reflect the latest trends in bathroom design, while still maintaining the high-quality performance and durability that Geberit is known for… The first product to receive an upgrade is the Geberit Monolith Plus sanitary module for WCs.

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Airbnb’s Playbook Is to Beat Hotels on Price and International Expansion

Skift Blog

Skift Take: Airbnb, a household name brand that claims 90% of its platform traffic arrives without marketing, clearly has substantial advantages in international expansion over competitors.

Branding 246
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U.S. Hotel Industry Growth Slows in Q2

Hospitality Net

Executive Summary Hotel fundamentals softened in Q2, largely due to a 1.5% year-over-year drop in occupancy. The average daily rate (ADR) increased by 2.6% year-over-year, its slowest annual growth since Q1 2021. Revenue per available room (RevPAR) increased by just 1.1% year-over-year, a material slowdown from Q1’s 15.9% pace. Total inbound foreign visitors were 27% below pre-pandemic 2019 levels, while the number of Americans traveling to Europe and the Caribbean increased by 5% and 8%, respec

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Palazzo Versace resort begins next chapter as Imperial Hotel

Hotel Management

Five-star Gold Coast resort Palazzo Versace rebrands to the Imperial Hotel from Tuesday August 1, marking a new chapter for the luxury property. While much of the property’s iconic features from the exterior to the antique chandelier and luxurious lobby furnishings will remain, the hotel’s 200 rooms will undergo some refurbishment, to reflect its new beginnings.

Resorts 246
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Investing in Underrepresented Innovators: Transforming the Hospitality Industry

Hospitality Tech

Startups that are creating innovations in the hospitality industry, particularly those founded by minorities, will play a pivotal role in shaping the industry's future success.

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Expedia Plays Long Game as it Awaits Fourth Quarter Finish to Vrbo Tech Shift

Skift Blog

Skift Take: Expedia Group should have most of the pieces in place at the end of the year to complete key elements of its transition. Then we'll have to see how well it executes on these new planks in reality.

Travel 246
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1 Hotels Launches Certified Sustainable Gatherings

Hospitality Net

1 Hotels, the mission driven luxury lifestyle brand, is introducing Certified Sustainable Gatherings, a new approach that offers the opportunity to create stunning, unforgettable events that are designed to minimize environmental impact. Whether it’s a corporate event, gala, meeting, wedding or private celebration, Certified Sustainable Gatherings provides a one-of-a-kind opportunity to bring your vision to life while working in harmony with the planet.

Events 246
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Bed tax, migration and training hot topics at inaugural Accommodation Australia board meeting

Hotel Management

Peak industry body Accommodation Australia (AA) has held its first national board meeting at Parliament House in Canberra to discuss a range of timely issues affecting the sector. Respected accommodation leaders from across Australia were in attendance at the inaugural meeting with Federal Minister for Immigration, Citizenship and Multicultural Affairs, Andrew Giles, joining as a special guest.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Chico Hot Springs Resort in Paradise Valley, Montana Near Yellowstone National Park Sold for $33 Million

Hotel News Resource

DiamondRock Hospitality Company (NYSE:DRH) today announced that it has acquired the fee-simple interest in the Chico Hot Springs Resort, a lifestyle resort in Paradise Valley, Montana and near Yellowstone National Park. The purchase price for the Resort and adjacent ranch is $33 million.

Resorts 98
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How Travel Rewards Programs Improve Employee Compliance and Save Money

Skift Blog

Skift Take: Companies that incentivize business travelers to book less expensive trips can increase policy compliance and save the company money — a win-win-win for corporate travel, finance, and employees.

Travel 246
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What is a barista? And what does the future hold for this career?

Hospitality Net

A masterful barista can make the art of brewing coffee appear effortless. While the restaurant industry offers a multitude of job opportunities, there is only one true expert when it comes to coffee and its related beverages—the Barista. This skilled individual, often referred to as a "coffee artist," possesses extensive knowledge of coffee and is proficient in the art of preparation, decoration, and service to customers.

Services 246
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Video exclusive: inside the stylish NH Collection Madison Avenue hotel in New York City

Hotel Management

Since it made its eagerly awaited debut in mid-2021, the NH Collection New York Madison Avenue has been one of midtown Manhattan’s hottest new hotels, thanks to its spacious, stylish rooms and fantastic food and beverage on offer. The NH Collection New York Madison Avenue is led by General Manager, Carlos Salomon, who says “staying at the enchanted property takes guests on a journey back in time to one of the most iconic periods of Gotham’s history”.

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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Manage Embedded OTA Fees Without Exasperating Your Guests

TravelNet

Managing fees on online travel agencies (OTAs) can be a real headache for property managers. You’re faced with the challenge of competitive pricing, but you’re torn between simplified guest pricing or itemized guest pricing with a lower rent charge. You also need to cover your expenses—from commission rates to housekeeping. But nothing makes potential guests crazier than finding hidden fees tacked onto their bill after they’ve hit the “book” button.

OTA 98
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Americans Traveling Abroad at Pre-Pandemic Levels

Skift Blog

Skift Take: It's great for the global tourism economy's recovery that Americans are traveling again like they did before the pandemic. The U.S. now needs international visitors to travel back again into its country at their pre-pandemic level.

Travel 246
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Holacracy or wholly crazy? Is a flattened hierarchy suitable to hospitality?

Hospitality Net

One concept in the hospitality sector, known for its traditionally very vertical hierarchical structure, is sparking discussion about the future of specific hospitality industry organizations. It’s called “holacracy,” a flattened organizational structure that seeks to distribute authority and empower employees at all levels. But is this innovative approach compatible with the hospitality industry’s complex, highly hierarchical dynamics?

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Choice to open Ascend Collection hotel in Mooloolaba this month

Hotel Management

Choice Hotels Asia-Pac will open its 15th Ascend Hotel Collection property in Australia New Zealand this month on Queensland’s Sunshine Coast. First Light Mooloolaba will feature 67 self-contained one-to-three-bedroom apartments, a pool and gym. One of the newer buildings in the area, the hotel has a modern feel and is expected to appeal to both leisure and corporate guests.

Hotels 245
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.