Anthony Cole Training
OCTOBER 14, 2022
It is an important distinction in sales – understanding the salesperson who can sell versus the one who will sell. A recent post by Dave Kurlan, on the Difference Between Selling Skills and Effectiveness does a great job of illustrating that difference. Think about your own business and those who consistently produce beyond the expected. There is something more than just their skills that drive their behavior and success.
Are Morch
OCTOBER 10, 2022
If you’re running a hotel business, then you know that having an engaging and visually. The post How To Write An Awesome Instagram Bio For Your Hotel Business Account appeared first on Are Morch, Digital Transformation Coach.
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Boutique Hotel News
OCTOBER 11, 2022
BHN editor Eloise Hanson speaks to Timothy Griffin, PJ Kenny and Prasanthan Balakrishnan, principals at Wellbrook Hospitality , about the group’s first project LEVEN Manchester, expansion plans, and investor sentiment. The post Wellbrook Hospitality’s principals on future growth appeared first on Boutique Hotel News.
eHotelier
OCTOBER 10, 2022
Hoteliers must promote their commitment to ethical action if they want to attract modern customers and keep them coming back. These tips will help you honestly and believably advertise your hotel’s commitment to ethics.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
STAAH
OCTOBER 9, 2022
Boutique and luxury hotel group, juSTa, leverages the STAAH booking engine’s pooled inventory system to grow direct bookings. Over its last 17 years, juSTa Hotels & Resorts has become synonymous with ultimate luxury, infusing well with an artistic blend of Indian-origin art form and architecture. The group has 19 properties pan India, each offering the opportunities to experience architectural wonders, authenticity, and unique accommodation options.
Are Morch
OCTOBER 13, 2022
If you’re reading this, there’s probably one thing on your mind: how to increase your. The post A Digital Marketing Guide for Hotels: Optimizing Content And Websites, Increasing Engagement appeared first on Are Morch, Digital Transformation Coach.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
eHotelier
OCTOBER 13, 2022
The key is that self-service technologies must identify the specific needs of the traveler. It must focus on what guests will actually utilize when they visit. .
STAAH
OCTOBER 11, 2022
Video content gives travelers a sneak peek into every aspect of a potential vacation experience before the guest even take off on their trip—and these days guests value transparency above almost anything else when making purchasing decisions! Guest writer and hospitality industry expert Are Morch shares his tips and ideas for hoteliers to try. Since the dawn of time, hotels have been trying to convince customers to visit them.
Are Morch
OCTOBER 12, 2022
The secret to standing out from the competition and attracting more customers is to be. The post Decoration Tips To Help Your Hotel Stand Out to Guests appeared first on Are Morch, Digital Transformation Coach.
Boutique Hotel News
OCTOBER 10, 2022
UK: Five-star property Sun Street Hotel, managed by Bespoke Hotels, has opened today on the border of Shoreditch and the City of London. The 41-bedroom hotel is housed in a restored Georgian terrace within One Crown Place – a development including apartments, offices, retail, hotel and restaurant led by MTD Group. . Headquartered in Kuala Lumpur, MTD Group acquired One Crown Place in 2013 from Sun Street Properties Ltd, a unit of UBS.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
eHotelier
OCTOBER 11, 2022
A good sleep program is a leading factor in guest satisfaction and word of mouth, plus it also offers upsell opportunities and long-term brand equity support.
Refine
OCTOBER 12, 2022
Hotel amenities can make a huge difference to a guest's experience. There are certain amenities that guests simply expect as a matter of course, such as high-speed broadband, a well-stocked mini-bar, and so on. Today's discerning guests, however, are unlikely to be impressed with these basic amenities. Read on to find out how you can. The post Hotel Amenities: Meet and Exceed Your Hotel Guests’ Expectations appeared first on Revfine.com.
SiteMinder
OCTOBER 11, 2022
Guests in a hotel may only interact with a handful of people, but behind the scenes there are many different hotel staff positions. And, depending on the size of the hotel, this can easily translate to dozens of on-duty staff at any given time. Let’s take a look at the various job positions available in the hotel industry. Table of contents. Front of house positions in a hotel.
STAAH
OCTOBER 11, 2022
Video content gives travelers a sneak peek into every aspect of a potential vacation experience before the guest even take off on their trip—and these days guests value transparency above almost anything else when making purchasing decisions! Guest writer and hospitality industry expert Are Morch shares his tips and ideas for hoteliers to try. Since the dawn of time, hotels have been trying to convince customers to visit them.
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The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
eHotelier
OCTOBER 9, 2022
Bookings and spending continue to recover, international travel narrows the gap on domestic travel, and economic concerns eclipse COVID-19, even as higher expectations prevail for 2023.
Boutique Hotel News
OCTOBER 14, 2022
Australia/New Zealand: Lachlan Hoswell has been named managing director of Australasia for Radisson Hotel Group. . In his new role Hoswell will lead Radisson’s growth in the region, which was recently named as a key strategic market in Radisson’s APAC expansion plan. Hoswell most recently held the position of company director, general counsel and commercial officer of Minor Hotels Australia and New Zealand.
SiteMinder
OCTOBER 11, 2022
A hotel is very much like a swan swimming on a lake. Even when all is seemingly calm on the surface (or, rather, at reception), there is a flurry of activity going on behind the scenes to make sure that things run smoothly. So who are the people who make sure that a hotel building functions properly? Where are all the different hotel departments located and what exactly do they all do?
Hospitality Taskforce
OCTOBER 12, 2022
Market research suggests that AI in the hospitality industry will grow by 10% over the next four years. This is on par with AI as a whole. Regardless of the industry, betting on artificial intelligence is a smart move. But what exactly does this look like? Automated room reservations? Robot bellhops? Self-making beds? An ice machine that can recommend the best restaurants in town?
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
eHotelier
OCTOBER 9, 2022
Adding panic buttons does more than check off a requirement on the property to-do list; it has a positive impact on job retention and cultivates staff loyalty.
Boutique Hotel News
OCTOBER 14, 2022
US: A new 10-storey Kimpton hotel is being developed in San Antonio, marking the brand’s debut in the city. Owned and operated by White Lodging, the hotel is being developed in partnership with HKS Architects and KTGY Simeone Deary Design Group. It is anticipated to open in 2024. The restoration of an 1850s schoolhouse will form part of the construction.
SiteMinder
OCTOBER 9, 2022
Few roles in the hotel industry have evolved as quickly as the revenue manager.Powered by technological advances, the rapid sharing of knowledge and online training, the discipline is synonymous with smart pricing decisions and expectations are always high in the highly competitive accommodation market. Whether you are new to the industry or catching up with the fast evolution, this blog will introduce you to the responsibilities of revenue managers and how they can succeed in 2022.
AskSuite
OCTOBER 13, 2022
Our latest Podcast Episode with Bruce Jordan brings you reservation tips and related material you simply can't miss! O post Hotel Cast #29: Insanely Useful Reservation Tips with Bruce Jordan apareceu primeiro em Asksuite | Hotel Chatbot.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
eHotelier
OCTOBER 12, 2022
Berlin’s hotel industry reported improved occupancy and all-time highs in room rates and revenue per available room (RevPAR), according to preliminary September 2022 data from STR.
Boutique Hotel News
OCTOBER 14, 2022
UK: art’otel London Battersea Power Station will become the first hotel in the UK and Europe to supply KEVIN.MURPHY amenities. Exclusively distributed via VANITY GROUP , the Repair-Me collection from KEVIN.MURPHY will be offered in every bathroom at art’otel London Battersea. The collection features shampoo, conditioner, body wash, body lotion and soap.
SiteMinder
OCTOBER 13, 2022
Following 2021’s inaugural report, SiteMinder’s Changing Traveller Report is back in 2022, providing essential traveller trends for the next 12 months. With 8,000+ global travellers surveyed from 10 countries, the report gives you powerful knowledge on what makes today’s traveller find, book, and love an accommodation. Inside you’ll find a host of fresh insights on travellers’ evolving behaviours, preferences and expectations, and commentary from industry experts like Airbnb, AWS, So
Trivago
OCTOBER 12, 2022
Travelers everywhere expect their online experiences to be as frictionless on mobile as they are on desktop. However, the online travel and hospitality industries stand out for often failing to meet that expectation. That’s pretty shocking when you consider approximately 6.6 billion of us in the world own a smartphone. How can you ensure your [.] The post How to Optimize Your Customer Journey for Mobile-Connected Guests appeared first on trivago Business Blog.
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.
eHotelier
OCTOBER 13, 2022
During the 2022 PATA Gold Awards Ceremony held virtually on October 7, 2022, the Pacific Asia Travel Association (PATA) announced the winners of the 2022 PATA Gold Awards. Proudly supported and sponsored by the Macao Government Tourism Office (MGTO) for the last 27 years, this year's awards recognise the achievements of 25 organisations and individuals.
Travel Media Group
OCTOBER 12, 2022
The first installment of Hospitality Trailblazers on the Suite Spot podcast with Marketing Director/Host Ryan Embree, featuring President of Coakley & Williams and SVP of Business Development at Hotel Equities, Mark Williams! These two discuss everything from the origin story of Coakley & Williams, navigating the new landscape of the hospitality industry, and what is on the horizon for travel and tourism.
SiteMinder
OCTOBER 13, 2022
We all have that one memory of an unforgettable hospitality experience – sometimes it is even the reason we enter the industry – and usually, there is a member of staff right at the centre of that experience. Add to this the fact that 78% of people rank great quality service above all else when selecting a hotel, and you have to face up to the task of providing outstanding staff training and leading a strong team.
Boutique Hotel News
OCTOBER 12, 2022
BHN speaks to Richard Williamson, chief operating officer at Considerate Group, about ESG investment and how hotels can ease the pressures of rising costs. Filmed at the Independent Hotel Show 2022. The post IHS22: Richard Williamson, Considerate Group appeared first on Boutique Hotel News.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
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