Wed.Aug 30, 2023

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Building an Effective Sales Coaching Program in a High-Tech World

Anthony Cole Training

To compete in the marketplace today, companies must first, identify the sales coaching needs of their managers and the strengths and weaknesses of the salespeople they coach. We know that in order to differentiate in business today, salespeople must be consultative, have great interactions with clients, provide solutions that solve their problems, and also create revenue for the company.

Sales 239
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A GM’s Book Review – “The Prosperous Hotelier”

Hotel Financial Coach Blog

Click on image to learn more The Prosperous Hotelier Book A GM’s Book Review What People Are Saying Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic

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RIDE with Red Roof signs first woman-owned franchise

Hotel Business

Red Roof has signed its first fully woman-owned franchise since launching its new RIDE with Red Roof initiative. The property is a Red Roof Inn & Suites conversion located in Richland, MS, and is the second hotel in owner Kalpana Patel’s portfolio. It brings the number of Red Roof properties owned or partially owned by women to more than 35%. RIDE (Road to Inclusivity and Diversity in Entrepreneurship) will expand and further diversify hotel ownership and entrepreneurial opportunities for un

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7 steps to creating a guest journey for the first time

eHotelier

In an industry as competitive as hospitality, creating a seamless guest journey is essential for hotels. Here is a step-by-step recap on how to do it.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Reetu Gupta Announces Fall Book Launch

Hotelier Magazine

TORONTO — Canadian business executive, Reetu Gupta, is sharing her decades of experience, affirmational habits, and messages of gratitude in her new book, Auspicious: Embracing the Path Toward Courage, Conviction and Confidence. The print and digital book will be published and released by Dolce Media Group on September 7, 2023. Gupta, a proven leader in the hospitality and real-estate industries, is also a successful life coach and mentor.

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Bab Al Shams – reimagined as a A Rare Finds resort

Hotel Designs

Hotel Designs Bab Al Shams – reimagined as a A Rare Finds resort Bab Al Shams – reimagined as a A Rare Finds resort With a design by LW Design, Nakheel and Kerzner International launched its first property, Bab Al Shams, A Luxury Desert Resort & Spa, under its new brand, ‘Rare Finds’… LW Design was commissioned to reinvent Bab Al Shams , a landmark destination, into a contemporary and glamorous desert resort and significantly, the first property in the Rare Finds portfolio.

Resorts 98

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Case study: Atlas Concorde sets the tone at San Antonio Resort

Hotel Designs

Hotel Designs Case study: Atlas Concorde sets the tone at San Antonio Resort Case study: Atlas Concorde sets the tone at San Antonio Resort With the aim of creating a harmonious fusion between man and nature to amplify the beauty of the light reflected off the Ionian Sea and the pure white local architecture, porcelain floor and wall tiles were selected from the Atlas Concorde Boost World collection at this Greek island resort… Overlooking the Ionian Sea in the heart of the Greek island of

Resorts 97
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Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof’s Success with Oaky’s Front Desk Upsell Automation

eHotelier

Achieving a 3% TRevPAR Increase in Just One Month: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation - Suppliers - Insights %

Upsell 98
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Getting to Know WebRezPro: Key Reports

Webrezpro

While the thought of reporting makes many of us cringe, smart hoteliers know that tracking hotel reservations, rooms, and revenue is key to running an efficient operation and making decisions that drive success. Some lodging operators spend too much time manually gathering data from various sources and creating spreadsheets, but there’s a better way.

Revenue 86
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eHotelier partners with BPN’s Maestro to seamlessly align training to guest feedback

eHotelier

eHotelier partners with BPN's Maestro to enable hoteliers to promptly assign required training to address guest complaints, reviews, and service gaps.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Time for a Change: Why Hotels Need to Shift from RevPAR to NetRevPAR

Demand Calendar

There's a cautionary tale in the expression, "What gets measured gets done." If an organization manages by inappropriate or misguided measurements, it can lead to counterproductive behavior, misallocated resources, and strategic blunders. In essence, what gets measured incorrectly still "gets done"—but not in a way that aligns with the true goals or values of the organization.

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LE: Global construction pipeline increases 3% YOY

Hotel Business

In the Q2 ‘23 Global Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts state that the total global construction pipeline stands at 14,572 projects/2,310,238 rooms, up 3% year-over-year (YOY) by projects and 1% YOY by rooms. Worldwide, at the close of the second quarter, there are 6,154 projects/1,108,498 rooms under construction; 3,679 projects/506,760 rooms scheduled to start within the next 12 months; and 4,739 projects/694,980 rooms in the early planning stage.

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On Page SEO Checklist – 13 Major Elements to Optimize

MediaBoom

An on-page SEO checklist will take you through the essentials your website needs to rank. You can tackle tasks like writing title tags, adding internal and external links, and finding target keywords. What is on-page SEO, and what should be on your checklist? On-site or on-page SEO is adjustments to a website’s internal links, tags, and content to increase its ranking.

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Cendyn acquires WIHP 

Hotel Business

Cendyn has acquired WIHP , a hotel digital marketing agency and metasearch platform provider. The acquisition signifies a key milestone in Cendyn’s quest to facilitate profitable revenue growth for the hospitality industry through continued investment in driving direct bookings, according to the company. The merger represents a leap for Cendyn, reinforcing its EMEA and global footprint at a time when the industry is focused on driving more profitable revenue.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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L’intelligence artificielle révolutionne l’e-réputation

Experience Hotel

Dans un monde où la réputation en ligne peut faire ou défaire une entreprise, l’intelligence artificielle (IA) émerge comme un allié puissant dans la gestion de l’e-réputation. Cette convergence entre la technologie de pointe et la gestion de l’image en ligne permet aux entreprises de rester en tête des tendances et de prédire les problèmes potentiels avant qu’ils ne prennent de l’ampleur.

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Oxford Capital to debut four San Francisco hotels

Hotel Business

Chicago-based Oxford Capital Group LLC will open four rebranded and repositioned hotel properties in downtown San Francisco this fall: Hotel Julian San Francisco (formerly Hotel Vertigo, and originally Empire Hotel), SoMa House (formerly Americania Hotel), Hotel Garrett (formerly Good Hotel) and Hotel Fiona (formerly Carriage Inn). In the Bay Area, Oxford currently owns and operates Hotel Griffon on the Embarcadero; Inn at Union Square and King George Hotel in Union Square; Creekside Inn in Palo

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Beechwood Real Estate Advisors Adds to its Team

Hotelier Magazine

TORONTO —Jennifer Gellatly has joined Beechwood Real Estate Advisors, Brokerage Inc. as vice-president. Gellatly brings more than a decade of hospitality real estate and franchising experience, having previously worked at Northland Properties, Shoeless Joe’s, RECIPE, Boston Pizza and the LCBO’s head office. Her focus at Beechwood will be on hotel and land-development sales.

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Cruising to Success: Unleashing Your Inner Maverick in Hospitality Marketing

Lure Agency

Scaling Up Strategies for Hotel Vendors and Suppliers In today’s fast-paced and ever-evolving hospitality industry, a hotel vendor hoping to stand out from the competition is more critical than ever, but not a Mission Impossible. Hotel vendors and suppliers play a vital role in the success of hotels. Still, with a saturated market and discerning consumers, traditional marketing strategies might not cut it to capture the attention of your prospective customers.

Market 52
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Highgate appointed to manage Hilton Garden Inn Kauai Wailua Bay

eHotelier

Highgate, a leading real estate and hospitality management company, has been selected by Continental Assets Management to manage Hilton Garden Inn Kauai Wailua Bay. This marks Highgate’s’ first property on Kauai and its 12th property in Hawaii, including the notable ‘Alohilani Resort Waikiki Beach and The Twin Fin, Oahu.

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Choice promotes four key executives

Hotel Business

Choice Hotels International Inc. has revealed key executive appointments that position the company for continued future growth following its acquisition of Radisson Hotels Americas and the successful integration of its nine brands onto Choice’s central reservation system. “Choice has always been a growth company, and that growth is now accelerating,” said Patrick Pacious, president/CEO, Choice Hotels. “We are a stronger company than we were just a year ago.

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Autumn In and around St. Moritz gets bigger and better

eHotelier

In response to growing demand to spend autumn holidays in St. Moritz, more and more hotels and restaurants in town and in the Engadin are extending their opening days. The recently opened Grace La Margna Hotel – the first five-star hotel in the area – welcomes guest 365 days a year, the Suvretta House remains open until 22 October 2023, and the Grand Hotel Kronenhof Pontresina goes right into the winter season without ever closing its doors.

Closing 52
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Web Exclusive: Restaurantware raises the food-packaging game

Hotel Business

Since 2010, Restaurantware has manufactured design-forward and sustainably-focused products for a number of businesses, including hotels, that enhance the presentation and perceived value of each dish, drink and meal served. The company offers items from takeout containers and straws to drinkware and napkin dispensers. Jamil Bouchareb, CEO, Restaurantware, founded the company to fill a need in the market. “Chefs and operators were looking for products that could bring the vision for their

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Oscar Gonzalez appointed General Manager at W Punta de Mita in Riviera Nayarit

eHotelier

W Punta de Mita, the newly reimagined beachfront resort on the shores of Riviera Nayarit, is pleased to announce the appointment of Oscar Gonzalez Ibarra as General Manager. With his extensive expertise in luxury hospitality and commitment to delivering unparalleled guest experiences, Gonzalez is poised to lead W Punta de Mita's reputation as the premier lifestyle hotel in the region.

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At MURTEC Executive Summit: Bryan K. Williams on Building, Sustaining Superstar Teams

Hospitality Tech

Attendees will leave this dynamic session with a set of actionable takeaways they can bring back to their organization.

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Jolyon Bulley appointed Executive Committee Member at American Hotel & Lodging Association (AHLA)

eHotelier

The American Hotel & Lodging Association (AHLA) announced today that Jolyon Bulley, Chief Executive Officer - Americas, IHG Hotels & Resorts has been appointed to its executive committee.

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Snow shortages on Europe’s ski slopes to worsen

Hospitality Today

At current rates of greenhouse gas emissions, 90% of Europe's ski resorts will eventually face critical shortages of natural snow, a new study suggests

Resorts 40
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Capital Investment fuels growth in travel & tourism, forecast to reach nearly $1 trillion says WTTC

eHotelier

The World Travel & Tourism Council’s (WTTC) Travel & Tourism Economic Impact 2023 Global Trends Report today reveals an encouraging resurgence in Travel & Tourism investment, overcoming pandemic setbacks and signalling a strong return to growth.

Tourism 52
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Hotels navigating corporate travel changes in hybrid work era

Hospitality Today

Remote work's ascent caused demand shifts, prompting hoteliers to doubt pre-pandemic business travel recovery

Travel 45
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Cendyn acquires WIHP reinforcing commitment to driving profitable revenue

eHotelier

Global technology and services leader for the hospitality industry, Cendyn, continues its legacy of innovation with strategic acquisition of WIHP, a trailblazer in hotel metasearch services and technology.

Revenue 52
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Airbnb's latest campaign takes on hotels

Hospitality Today

The company unveiled its most recent brand campaign, titled 'Get an Airbnb,' with a primary focus on convenience and affordability

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.