Thu.Nov 02, 2023

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Pacific Hotels sells Coral Cay Mackay to Queensland hotel group

Hotel Management

Pacific Hotels has sold the recently refurbished 4-star Coral Cay Mackay resort to a private Queensland-based hotel group. Situated on 9,148sqm of land on Nebo Road, the resort features 82 guest rooms and apartments, Coral Cay Bar and Grill, meeting and conference amenities, swimming pool, gymnasium, sauna and outdoor guest parking. The sale, which was negotiated by CBRE Hotels’ Wayne Bunz and Hayley Manvell, drew the interest of owner operators, hotel investment funds and high net worth individ

Motels 278
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An Inside Look at Loyalty

Lodging

iSeatz’s Andy Hermo discusses the findings of his company’s 2023 Hospitality Rewards Report Exactly how important are loyalty programs as a vehicle for promoting, well, loyalty, and ultimately beefing up hoteliers’ bottom lines? That was the gist of what LODGING asked Andy Hermo, chief commercial officer at loyalty technology company iSeatz. In response, Hermo, who leads the development and implementation of the iSeatz commercial strategy to drive enterprise growth, profitability, and improve cu

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Expedia CEO: After a Year of ‘Surgery,’ We Can Focus on Growth

Skift Blog

Skift Take: It's show time for Expedia Group. After three years of getting its house in order completed, now it has to perform.

Travel 297
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How AI and LLMs Will Shape Future Hotel Revenue Strategies

Lodging

It’s fair to say many are curious about the latest developments in artificial intelligence (AI) regarding large language models (LLMs) such as ChatGPT. Who hasn’t asked ChatGPT to formulate an email, sales pitch, or social media message, or just had fun asking it to write something in the tone of voice of Mickey Mouse? What’s important to contemplate is the role natural language can and will have on enterprise-level technology solutions, and how they can […] The post How AI and LLMs Will S

Revenue 263
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Sabre’s Cash Flow Swings Positive After Cost Cuts

Skift Blog

Skift Take: The results were well received but business may not reach the targets Sabre has outlined for 2025.

Business 281
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CoStar: U.S. Hotel Performance Decreases, Shows Positive Comparisons

Lodging

WASHINGTON—U.S. hotel performance decreased from the previous week but showed positive year-over-year comparisons, according to CoStar’s latest data through Oct. 28, 2023. U.S. Hotel Performance October 22-28, 2023 Percentage change from comparable week in 2022Occupancy: 66.0 percent (up 0.7 percent)ADR: $160.89 (up 3.9 percent)RevPAR: $106.16 (up 4.6 percent) Among the Top 25 Markets, Minneapolis saw the largest year-over-year lift in occupancy (up 12.7 percent to 64.5 percent).

Occupancy 182

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Cathay Pacific increases Sydney from Hong Kong to four flights per day

Hotel Management

Cathay Pacific has boosted boosted services between Sydney and Hong Kong, upping the flight schedule to four times per day for the first time since early 2020. Cathay Pacific Regional General Manager of Southwest Pacific, Frosti Lau, said the carrier is boosting capacity to meet the rising demand for international travel. “We’re thrilled to resume pre-pandemic frequency of passenger flights between Sydney and Hong Kong,” he said. “We have a longstanding commitment to the Sydney marke

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Due Diligence

Lodging

If an ounce of prevention is indeed worth a pound of cure, making sure that the MEP (mechanical, electrical, and plumbing) of a hotel is functioning properly and efficiently might as well as be equal to a ton. In fact, hotel executives maintain that some of these back-of-the-house functions are among the most important things to consider with regard to an asset.

Hotels 162
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Boutique beyond the cities: a hotel designer’s take

Hotel Management

Technē Architecture and Interior Design Associate Director, Sam Sempill – project lead on the Portarlington Grand Hotel and Astor Hotel Albury – discusses trends in hotel design and development in regional locations. Are you seeing rise in demand for boutique hotels in regional locations? Yes. During Covid, many people were travelling locally due to restrictions, and after Covid, many have opted to stay local for vacations, with a preference to stay in more boutique-style spaces within local and

Hotels 147
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Hyatt Reports Q3 2023 Financial Results

Lodging

CHICAGO—Hyatt Hotels Corporation reported third quarter 2023 financial results. Highlights include: Mark S. Hoplamazian, president and CEO of Hyatt, said, “We had a tremendous quarter, largely driven by the strength in our core business. Our third-quarter performance contributed to a 25 percent improvement in total fees for the first nine months of the year compared to 2022.

Pipeline 162
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Winners of The Brit List Awards 2023 announced

Hotel Designs

Hotel Designs Winners of The Brit List Awards 2023 announced Winners of The Brit List Awards 2023 announced The winners of 12 individual categories, including Interior Designer of the Year, Architect of the Year and Hotelier of the Year, were crowned last night at The Brit List Awards 2023. Editor Hamish Kilburn writes… For six years, The Brit List Awards has been championing the best in British – and international – hotel design and hospitality.

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Human Capital: An Evolving Position

Lodging

For hotel operators, there’s no understating the importance of hiring the right person to oversee departments like engineering. However, executives acknowledge some of the key considerations have changed over the years as they now place more of an emphasis on being guest-centric and tech-savvy, among other things. Greg Winey, president/CEO, Northpointe Hospitality Management, detailed a few of the criteria he has for this position.

Hiring 147
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Tulsa Club Hotel, an Art-Deco treasure

Hotel Business

Built in 1927 and designed by Art-Deco architect Bruce Goff, the Tulsa Club in downtown Tulsa, OK, once accommodated a high-society social club and the Tulsa Chamber of Commerce. After changing hands multiple times over the years and falling into a state of disrepair, the building was given new life as the Tulsa Club Hotel, Curio Collection by Hilton.

Events 111
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Strategic Savings

Lodging

Between tight margins and high guest expectations, hotel food and beverage is a tough department to operate. LODGING Back of the House checked in with several F&B leaders to learn about top strategies for maximizing profitability, particularly amid heightened labor and supply costs. 1) Rethink the Menu There’s no silver bullet for mitigating the higher costs of doing business, but rather a multitude of smaller measures that can add up to significant savings, according to […] The post S

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Deloitte: Holiday Travel is Cleared for Takeoff

Hotel News Resource

Travel continues to soar: About half (48%) of Americans intend to travel this holiday season. Intent to travel between Thanksgiving and mid-January is up across all age and income groups with an average holiday budget of $2,725. More than half (56%) of holiday travelers plan to stay in hotels, up from 35% in 2022.

Travel 109
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Pro Tips: Preventing Pool Problems

Lodging

Preventative maintenance is critical to many areas of hotel operations, but it takes on added importance when it comes to resort pools. Industry experts agree that hoteliers must be vigilant about taking care of their pools to keep their hotels above water in many ways, including financially. Regular inspections, for example, are something all properties should strongly consider, according to Jerry Smith, founder, American Sealants Inc., a Grand Junction, Colorado-based company that creates cu

Resorts 130
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Ipsos Data Dive: Fake News in the Age of AI

Hotel News Resource

Article - Ipsos Data Dive: Fake News in the Age of AI - People across 29 countries are worrying that artificial intelligence is making it easier to trick people online into believing misinformation.

Hotels 103
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Human Capital: From Drain to Gains

Lodging

Food and beverage need not be a guaranteed drain on hotel profitability, according to Larry Spelts, president of Lodging & Lifestyle Adventures at Indigo Road Hospitality Group. “The biggest and most common mistake made by hotel managers is a business strategy attitude that originates from hotel industry culture that food and beverage is a necessary burden, and it is approached from the vantage point of making it as minimal a loss center as possible and […] The post Human Capital: From

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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“Real” revenue management can double or triple high season rates

eHotelier

Revenue management may be one of the most misunderstood elements of hotel revenue. Real revenue management is a systematic approach to profitability.

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Advice: Procurement Partners

Lodging

A slew of factors, from inflation to supply chain disruptions, have driven food costs higher in recent years, compromising already-tight hotel food and beverage profit margins. Partnering with a group purchasing organization (GPO) may help hoteliers better navigate and adapt to those challenges, according to Mike Bomstad, chief sales officer, Entegra, a Sodexo company and expert in procurement solutions and cost optimization for the hospitality industry.

Sales 130
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SiteMinder and Fusion Hotel Group: A recipe for success in hospitality

SiteMinder

In 2008, the visionary minds behind Fusion Hotel Group began their quest to redefine the principles of hotels and resorts. They dared to ask, “What if we could make the world a happier and healthier place?” The answer to this question paved the way for the birth of a groundbreaking idea in Vietnam’s hospitality industry. Today, with 24 properties across Vietnam and Thailand, Fusion has evolved into a collection of wellness-inspired accommodation options, each offering a unique

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Why baselining your leaders’ skill set is critical for business success

eHotelier

In the hospitality industry, a hotel's success often hinges on the strength of its leadership team. This team's ability to effectively manage areas like human resources, finance, revenue management, marketing, and operations can make the difference between a thriving business and one that merely exists. Gauging the efficiency through baselining the team can be challenging without a systematic approach.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Special Event Pricing: The In-Depth Guide

Social Tables

Event venue owners understand that pricing is one of the most critical factors to consider when it comes to attracting clients and increasing revenue. Special event pricing is especially crucial since events such as weddings, corporate functions, and other unique occasions often require a custom pricing strategy to meet the client’s expectations and budget.

Events 78
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Shady Villa Hotel

Webrezpro

Swerve off the highway for a stay at Shady Villa Hotel. Located in Salado, Texas, this historic hotel has served guests since before the Civil War (built in 1861, to be precise). They’re dog-friendly, and they have a pool! Shady Villa Hotel has chosen our cloud-based WebRezPro Property Management System to help run their operations.

Hotels 91
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Resolute Road adds two Oregon hotels

Hotel Business

Hotel management company Resolute Road Hospitality has added two hotels to its third-party managed portfolio. The properties, both located in Oregon, are owned by Evergreen Hospitality Development Group , a hospitality development and investment firm led by former AAHOA chairman Alkesh Patel. The addition of the Hampton Inn & Suites Portland Tigard, located in Tigard, OR, and the Hampton Inn & Suites Sherwood Portland, located in Sherwood, OR, expands Resolute Road’s management foo

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The CEO's Guide to Guest-Centric Revenue Management

Demand Calendar

A hotel's online reputation has become its most valuable asset in the digital sphere. Each review and rating weaves into the broader story of the brand, compelling potential guests toward or away from a booking decision. Beyond attracting guests, an excellent online reputation directly impacts a hotel's pricing power. The better the reputation, the higher the premium a property can command.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Hotel Designs: Inspirations for Hoteliers for New Design Hotels

Refine

Hotel design is crucial to the success of a hotel business. It can be difficult to know where to start, especially if you're trying to re-imagine an existing hotel. In this article, you'll discover the importance of good hotel design and how it can help your business. You'll also read about some of today's best-designed The post Hotel Designs: Inspirations for Hoteliers for New Design Hotels appeared first on Revfine.com.

Hotels 59
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Amadeus Extends Partnership Agreement with Hilton for Business Intelligence Solutions

Amadeus Hospitality

Originally published to Amadeus Insights Amadeus will continue to supply Hilton with data insights from Demand360+®, Agency360+®, and Revenue Strategy360™ November 2, 2023 – For hoteliers today, having a clear picture of performance for the coming months is essential to understand booking trends and stay ahead in a competitive industry. To address this need, Amadeus and Hilton have extended their partnership agreement to provide Hilton access to Amadeus’ comprehensive hospitality industry

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Canada’s Pipeline Remains Robust, Reports LE

Hotelier Magazine

PORTSMOUTH, N.H. — In the Q3 2023 Hotel Construction Pipeline Trend Report for Canada by Lodging Econometrics (LE), analysts report that the total construction pipeline in Canada stands at 275 projects/37,780 rooms, up five per cent by projects and eight per cent by rooms year-over-year (YOY). In the third quarter, Canada had 22 new project announcements with 2,816 rooms.

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HB on the Scene: Radical Innovation winners revealed

Hotel Business

More than 100 designers, architects and real estate leaders recently gathered at the New Museum in New York City for the 17th Annual Radical Innovation Award Ceremony and Dinner, presented by The Hardy Group. Eran Chen, founder/executive director, ODA, led the evening for the second consecutive year as MC. The two finalists for the Professional Project award, Joel Mbala-Nkanga from Populous and Graeme Labe from Luxury Frontiers presented their concepts to the audience, followed by a “shark-tank-

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.