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What are the most important restaurant management skills? It takes a special kind of soul to become a restaurateur. Many career journeys in the restaurant business have a stop at the position of manager. Some people happily spend the rest of their lives as managers, while for others it’s just one stop on a much […] The post Restaurant Management 101: 8 Tips for Running a Successful Restaurant appeared first on Are Morch, Digital Transformation Coach.
A new report by World Travel & Tourism Council (WTTC) and Trip.com Group, together with Deloitte, reveals a heightened appetite for sustainable tourism among consumers, with 69% of travelers actively seeking sustainable travel options. In this follow-up report, WTTC joined forces again with leading global travel service provider, Trip.com Group and its major consumer brands Trip.com, Ctrip and Skyscanner, with additional data sourced from Deloitte, to analyze the trends that shaped the Trave
Keeping the guests and staff safe during a fire only requires some preventative planning and help from experts. Then if a fire does happen, you know that your hotel will be safe as will the people inside.
As the hospitality industry came out of the pandemic, two areas seemed to come into focus—health and wellness and the labor shortage. Guests want to make sure that they are focusing on themselves and their bodies, whether by working out or focusing on ways to deal with the toll that stress can put on their bodies. HydroMassage has found a way to help hotel guests do this—without the need for the specialized staff that may not be easy to find—but with the added benefit of being able to offer gues
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Northstar Travel Group ("Northstar"), the largest information services, data, events, and marketing solutions company focused exclusively on the travel industry, has promoted Mary Pat Sullivan to the position of Executive Vice President of Marketing for the Travel Group. Sullivan was most recently Senior Vice President of Marketing for the Retail Travel Group at Northstar.
Resorts World Las Vegas is a massive resort that includes three separate Hilton hotels—Las Vegas Hilton, Conrad Las Vegas and Crockfords Las Vegas—totaling 3,500 rooms, a more than 117,000-sq.-ft. casino floor, a 5,000-capacity concert and entertainment venue and approximately 70,000 sq. ft. of retail space called The District. Setting up the lighting for this immense property was quite the undertaking.
The perception of your hotel can influence the decision of potential visitors and impact future business. Managing your brand reputation in the digital space takes careful monitoring of reviews across the web, including OTAs and forums, social media posts and more. Investing in the time to respond to and engage with your customers isn’t a small undertaking, however with the right strategy and management tools, you can forge the perception of your hotel brand, gain loyal customers, and build posi
The perception of your hotel can influence the decision of potential visitors and impact future business. Managing your brand reputation in the digital space takes careful monitoring of reviews across the web, including OTAs and forums, social media posts and more. Investing in the time to respond to and engage with your customers isn’t a small undertaking, however with the right strategy and management tools, you can forge the perception of your hotel brand, gain loyal customers, and build posi
Hospitality industry veteran Eric Danziger has revealed that Braintree Hospitality will be rebranded as Resolute Road Hospitality and expand into national third-party management services. “Driven by a promise” to change the way owners think of their management team, Resolute Road Hospitality acts as a true partner, advocate and fiduciary to the owner by applying the knowledge, resilience and perspective it has cultivated over decades as an owner, according to the company.
Properly employing hotel email marketing best practices can be all the difference between convincing guests to convert and your messaging being buried between a Bath and Body Works sale and an auto pay reminder in a guest’s email inbox. With more than 105 billion emails sent every single day, it’s easy to see how brands risk easily becoming lost in a sea of subject lines.
Hotel revenue management is an important tool for hoteliers to use in order to maximize profits and remain competitive in a crowded industry, but it is a complex machine. While managing the system may appear daunting, particularly to those new to the revenue management industry , understanding why and how each component works can go a long way. This blog delves into hotel revenue management : what it is, how it works, and the critical role it plays in a hotel’s overall success.
Reading Time: < 1 minute With rapidly changing travel demands, one of the most complex areas of hotel revenue management is to efficiently create different rate plans that will maximize revenue. Our dynamic Magnetic Rate Plans for Hotels feature empowers you to seamlessly derive rates by room type, and significantly reduces the time and manpower required for this process.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
YOTEL – a global hospitality brand known for challenging the status quo – announces its first hotel signing Saudi Arabia. Scheduled to open in 2025, the YOTEL property will also be the first hotel to open in Oxagon, which will be the home of advanced and clean industries in NEOM, Saudi Arabia.
They say good things come in small packages. Well, perhaps, great things come in smaller packages. Like Hotel Business. Yes, you may have noticed the slight change in dimensions—but you will also notice no change in Hotel Business providing you industry news that matters. I can’t tell you how many times over the years I’ve been here, I’ve heard readers say, “I love Hotel Business.
TPG Hotels & Resorts, one of the nation's premier hospitality management firms, announced today they added nearly 30 new third-party management contracts in 2022.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Ennismore has signed the first JO&JOE development in North America, JO&JOE Tulum, with owner/developer Soda Urbana. The property is set to open at the end of 2024. JO&JOE Tulum will offer 300 beds with approximately 84 guestrooms, including 45 private rooms, 30 small dorms, nine large dorms and a handful of suites. Other amenities will include a bar, restaurant, open kitchen, guest laundry room, locker room and a meeting room.
LuxUrban Hotels Inc, which utilizes a long-term lease, asset-light business model to acquire and manage a growing portfolio of short-term rental properties in major metropolitan cities, announced today that internationally renowned artist Bradley Theodore will serve as the Company’s first brand ambassador. The relationship will be built around Theodore’s bold, colorful, and iconic approach to art, and will feature the promotion of his original works through a variety of activities designed to en
US: Guest engagement platform Akia has announced that it has raised $6 million in Series A funding to scale its automation technology. California-based venture capital firm Altos Ventures led the financing with additional participation from GSR Ventures, which led the previous $1 million seed round in June 2020. Since launching in 2019, Akia says that it has consistently achieved three times year-over-year growth, operating primarily in hospitality.
Middle East & Africa was the only world region to show an increase in overall hotel pipeline activity at the end of the fourth quarter, according to December 2022 data from STR.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Christina Trauthwein, VP, content & partnerships, Hotel Business, shares some of the features of the January 2023 issue. There’s a cover story on Eric Danziger and Resolute Road Hospitality, a report from a recent executive roundtable about hotel operations, and coverage of our Hot Topics event on choosing the right tech infrastructure for your hotel.
In the most recent Construction Pipeline Trend Report for the United States (U.S.) from Lodging Econometrics (LE), at the close of 2022’s fourth quarter, the U.S. construction pipeline stands at 5,465 projects/650,626 rooms, up 14% by projects and 12% rooms Year-Over-Year (YOY).
In the most recent Construction Pipeline Trend Report for the U.S. from Lodging Econometrics (LE) , at the close of 2022’s fourth quarter, the U.S. construction pipeline stood at 5,465 projects/650,626 rooms, up 14% by projects and 12% rooms year-over-year (YOY). In Q4, all stages of hotel construction in the U.S. experienced positive YOY growth. At the close of the quarter, there were 1,008 projects/135,492 rooms under construction, up 4% by projects and 3% rooms YOY.
Leadership Day, ROC, Awards and Chief Executive Roundtables bring together thought leaders and industry professionals to share knowledge and find solutions to issues impacting the sector.
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Valor Hospitality Partners , a global full-service hotel management company, has added the DoubleTree Hilton Hotel St. Augustine in St. Augustine, FL, and Hilton College Station and Conference Center in College Station, TX, to its property management portfolio. The DoubleTree Hilton Hotel St. Augustine is located near the Historic District, Castillo de San Marcos and Ponce de Leon’s Fountain of Youth Archaeological Park.
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