Wed.Mar 08, 2023

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Hotels using commercial analytics grow revenue faster

eHotelier

Following a structured approach, hotels can successfully implement commercial analytics and benefit from data-driven decision-making.

Revenue 111
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HVMG promotes Melissa Arana, Denise Hanas

Hotel Business

Hospitality Ventures Management Group (HVMG) has strengthened its Revenue Excellence team with two promotions. Melissa Arana has been named VP, revenue strategy, and Denise Hanas has been named corporate director, marketing strategy. “Melissa and Denise’s new roles are integral in our overall Revenue Excellence commercial strategy,” said Cory Chambers, chief commercial officer/SVP, business intelligence, HVMG.

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Terence Feury appointed Executive Chef of Ocean House

eHotelier

The iconic Ocean House, a Relais & Chateâux resort in Watch Hill, Rhode Island, has named Terence Feury as Executive Chef of the award-winning property. In his new role, Chef Feury will oversee the entire culinary operation of the Forbes Triple Five-Star and AAA Five-Diamond Ocean House, including two year-round restaurants, five seasonal outlets, banquet and event operations, and the Center for Culinary Arts.

Events 98
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International Women’s Day | Equity at Mews

MEWS

By now, you probably got the memo : women can buy themselves flowers and write their names in the sand. Drawing lines in the sand feels especially urgent when it comes to inequitable work practices. For so long, women have been on the receiving end of unsolicited work-related advice: how to dress for success, prove their worth, fight for equal salaries.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Women at the forefront of innovation in design

Hotel Designs

Hotel Designs Women at the forefront of innovation in design Women at the forefront of innovation in design To mark this years International Women’s Day, we’re looking beyond the straps and hashtags and, instead, identifying women in the design realm who have embraced technology and innovation both past and present while challenging established design norms and shifting boundaries – our future is truly #DigitALL… This year, International Women’s Day is celebrating under t

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Resolute Road adds two execs to business development team

Hotel Business

Resolute Road Hospitality has added Kevin J. O’Neil and Richard T. Sprecher as VP, business development. They are responsible for cultivating new client relationships and growing the company’s footprint throughout North America. These appointments were first revealed at the launch of Resolute Road Hospitality, covered in the January issue of Hotel Business. “With our recent launch into the third-party management space, we are eager to connect with owners and show them what our manage

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Nine Women Reshaping Travel & Creative Hospitality

4Hoteliers

The post Nine Women Reshaping Travel & Creative Hospitality appeared first on A Hotel Life.

Travel 93
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Villeroy & Boch to present Antao at ISH

Hotel Designs

Hotel Designs Villeroy & Boch to present Antao at ISH Villeroy & Boch to present Antao at ISH For Villeroy & Boch, the focus for 2023 is its milestone 275th anniversary and it is launching this anniversary year with extensive bathroom solutions for ISH… Since its foundation in 1748, Villeroy & Boch has combined tradition and innovation, heritage and modernity, always with a commitment to design and quality.

Retail 97
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Inn on Long Lake

Webrezpro

Relax and rejuvenate by the shores of Long Lake. Located in Nanaimo, BC, Inn on Long Lake has everything you need to enjoy your summer vacation from high-speed WiFi to a continental breakfast in the morning. Want to come in winter? No problem. They have a hot tub and sauna too.

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Celebrating that Champalimaud ‘je ne sais quoi’

Hotel Designs

Hotel Designs Celebrating that Champalimaud ‘je ne sais quoi’ Celebrating that Champalimaud ‘je ne sais quoi’ Based in New York City, Champalimaud Design is an award winning multi-disciplinary design firm with a commitment to creating unparalleled spaces. The company founder – Alexandra Champalimaud – believes that good design starts with an exceptional story and has spent a quarter of a century creating some visionary design statements… From the iconic cabanas at t

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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What hotels can learn from Maslow's hierarchy of needs

Demand Calendar

Travel may not be considered a basic need like food, water, and shelter. Physiological and safety needs must be met before an individual can consider travel. These basic needs must be fulfilled before individuals can focus on higher-level needs such as social interaction, self-esteem, and self-actualization. Maslow's theories explain the explosion in travel.

Travel 75
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Marriott to open three properties on luxury island in Saudi Arabia

Hotel Designs

Hotel Designs Marriott to open three properties on luxury island in Saudi Arabia Marriott to open three properties on luxury island in Saudi Arabia The deal between Marriott International and NEOM marks the first signed property under the Autograph Collection Hotels brand in Saudi Arabia. Here’s what we know… Marriott International is the latest hotel group to announce its hotel development plans in Saudi Arabia, following much hype – and scrutiny – around the region’s ethical

Retail 90
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How Branded Mobile Apps Can Enhance Casino Loyalty Programs

Intelity

Integrating existing casino loyalty programs and in-app gaming into a branded mobile app for your property enhances the guest experience and drives additional revenue When it comes to casino hotel customer retention, casino loyalty programs are key. But what if you could bundle your loyalty program with other revenue-driving features, such as in-app gaming, on-site dining, and more?

Casinos 57
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How Temporary Hospitality Staffing Can Improve Full-Time Employee Retention

Hospitality Taskforce

The hospitality industry is colossal, and demand for high-quality accommodations continues to ramp up. Although more Americans are traveling and indulging in luxury vacations, the worker shortage is persisting. If you’re struggling to hire quality candidates as quickly as you need them, you may be concerned about the toll open positions are taking on your current staff.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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[E-Book] Metasearch Advertising Pro-Tips

gcommerce

Learn the metasearch advertising techniques the pro's use to boost your direct bookings. 3 things you can expect to learn: How to ensure your metasearch connections allow for strategic targeting and budget optimization What are bid modifiers and how to use them to address your need periods How to use custom audiences on Google to enhance the targeting capabilities of your metasearch advertising View the full Ebook here.

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International Women’s Day 2023

Up Hotel

As International Women’s Day provides a useful opportunity to reinforce the fact that everyone has a role to play in forging a more gender-balanced world, we wanted to take this opportunity to have open and honest discussions with all of our team members to hear what they thought about the meaning of the day, what gender equality means to them and to celebrate how we are all working together to ensure our company culture is continually evolving ensuring we are inclusive of all.

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J Collection Partners with Cloudbeds to Power Portfolio of Boutique Historic Properties

Cloudbeds

The boutique hotel operator will utilize the Cloudbeds Platform to streamline operations and enhance guest experience across its collection (SAN DIEGO) March 7, 2023 — Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced a partnership with J Collection Hotels , a boutique hotel operator with 17 unique, locally owned and operated hotels with more than 2,050 rooms in New Orleans and Southeast Region.

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KSL Resorts promotes Ian Pullan to SVP

eHotelier

KSL Resorts – which manages world-class destination resorts, hotels and high adventure experiences – has announced the promotion of Ian Pullan to senior vice president of asset performance west.

Resorts 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Tripadvisor: 66% of travelers planning trips between March and May

Hotel Business

Tripadvisor has released its first Seasonal Travel Index of 2023, providing an outlook for travel patterns and demand over the next three months. The majority of travelers (66%) plan to travel in the upcoming season (March-May) according to consumer sentiment research commissioned by Tripadvisor in five key global markets. Around 9 in 10 of these travelers (86%) plan to travel the same amount or more compared to last year, with this figure highest in the U.S. (94%) and lowest in the U.K. (81%).

Travel 52
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Radisson Hotel Group signs Thailand’s first Radisson RED hotel in vibrant Patong Beach

eHotelier

Slated for opening in late 2023, Radisson RED Phuket Patong Beach marks the conversion of an existing property in the heart of Patong Beach, which will now be fully renovated and relaunched in line with Radisson RED's bold design and brand standards. Owned by Destination Group, which recently partnered with Radisson Hotel Group to open both the Radisson Resort & Spa Hua Hin and Radisson Resort & Suites Phuket, this signing reaffirms the Group's ability to meet the needs of guests and own

Resorts 52
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Indigo Road names director, outdoor experiences

Hotel Business

The Indigo Road Hospitality Group (IRHG) has appointed Zach Girgenti as director, outdoor experiences. Working closely with Steve Palmer, the company’s founder/chief visionary officer, and Larry Spelts, president, IRHG’s Lodging & Lifestyle Adventures division, Girgenti is responsible for creating meaningful outdoor experiences for the guests at IRHG’s boutique hotels.

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Elite Havens responds to the return of destination weddings adds four new villas

eHotelier

Elite Havens, the leading provider of high-end vacation rentals in Asia, owned by Dusit International, has expanded its portfolio of more than 300 luxury villa rentals by adding four outstanding new properties to its hand-picked collection of exceptional event villas in Thailand and Indonesia.

Events 52
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Knowland: San Diego top event market in February

Hotel Business

The San Diego market led the U.S. meetings and events industry by volume for February, according to data from Knowland. Second place went to Chicago, with Dallas in third. The leading industry driver for meetings was technology and healthcare across four of the top five markets. “Despite concerns about the technology sector—historically a big driver for corporate events—both technology and healthcare were strong contributors in February,” said Kristi White, chief product officer, Knowland.

Events 52
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Investors circling Australian hotels after 2022 transactions hit $2.14 billion

eHotelier

Australian hotel sales hit $2.14 billion in 2022 - the second highest transaction volume on record - with significant additional equity capital still on the sidelines waiting for signs of stabilisation in interest rates and inflation according to new CBRE research.

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Accor co-founder Pélisson dies at 91

Boutique Hotel News

France: Gérard Pélisson, the co-founder of Accor, has died aged 91 after a long illness. Pélisson turned the group into the world’s sixth largest hotel chain, with his business partner Paul Dubrule. Accor currently has 5,400 hotels in 100 countries under 45 different brands. The group has a pipeline of 1,247 hotels and approximately 216,000 rooms.

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Trip.com Group to deepen collaborations to promote Japan as a key destination

eHotelier

Leading travel service provider Trip.com Group today announced that it would strengthen collaborations with its stakeholders to promote and position Japan as a destination in a post-Covid environment.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Accor co-founder dies at 91

Boutique Hotel News

France: Gérard Pélisson, the co-founder of Accor, has died aged 91, after a long illness. Pélisson turned the group into the world’s sixth largest hotel chain, with his business partner Paul Dubrule. Accor currently has 5,400 hotels in 100 countries under 45 different brands. The group has a pipeline of 1,247 hotels and approximately 216,000 rooms.

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FCS to sponsor and showcase latest innovations at International Hotel Technology Forum 2023

eHotelier

After experiencing significant global growth, FCS is seeking to expand its range of hotel operational solutions to a wider audience of hoteliers throughout Europe.

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Duetto Advance unveiled at ITB Berlin

eHotelier

Duetto launches “Advance”, a suite of new products and integrations all housed in its new data visualization tool, CommandCenter, a powerful interface providing commercial leaders with actionable data and insights.

Hotels 52
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Seda Club Hotel selects SuitePad in-room tablets

eHotelier

The 5-star luxury hotel in Granada is set to enhance guest communication and generate additional revenue with SuitePad. Implementing the company's hotel technology ensures guests enjoy an unparalleled during-stay experience.

Revenue 52
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i