Fri.Oct 27, 2023

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Certares’ Internova: Behind Its Strategy for Luxury Travel Agencies

Skift Blog

Skift Take: Internova Travel Group is owned by private equity firm Certares, and its CEO is the brother of Certares' CEO. How they are thinking about company strategy reflects insight into broader trends among the luxury travel agencies.

Travel 322
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Hilton Breaks Ground on First Project H3 Hotel

Lodging

MCLEAN, Virginia, and KOKOMO, Indiana—Hilton announced the groundbreaking of the first Project H3 by Hilton hotel in Kokomo, Indiana, signifying the start of construction on its new studio apartment-style extended-stay hotel brand. Operating under a working title as Hilton navigates the final stages of the trademark process, the 137-room property is owned by Sun Management & Development Corporation.

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Google Upgrades Maps With Photo-First Searches of Things to Do

Skift Blog

Skift Take: Google's push to visually immersive search on its maps app may boost the discoverability of hidden-gem tours, activities, and museums.

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Come for the Home, Stay for the Heart with Four Seasons Private Retreats Luxury Villa and Residence Rentals

Hospitality Net

Four Seasons is expanding its Private Retreats collection of luxury villa and residence rentals with highly anticipated openings in Cabo San Lucas at Cabo Del Sol, Caye Chapel in Belize, Tropicalia in the Dominican Republic, New Cairo Capital at Madinaty, and Cartagena, Colombia. Offering tailored stays in world-class homes expertly crafted by renowned architects and designers, Four Seasons Private Retreats offer the very best of living, hosting, and vacationing for every lifestyle.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Washington to Roll Out ‘There’s Only One DC’ Tourism Campaign

Skift Blog

Skift Take: Destination DC now has a bigger marketing budget to help lift its tourism numbers.

Tourism 318
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S Hotels & Resorts embarks on major renovation and brand uplift for SAii Resorts in Southern Thailand

Hospitality Net

S Hotels and Resorts PCL, the global hospitality company from Singha Estate PCL, has announced a major USD 27 million renovation of its resorts in Thailand and Fiji, including an investment of more than THB 500m (approx. USD 14.2m) to reimagine the design, facilities and guest experiences at its three SAii Resorts in Thailand – SAii Phi Phi Island Village, SAii Laguna Phuket, and SAii Koh Samui Choengmon – and FJD 28.5m (approx.

Resorts 246

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Marriott International to Expand Luxury Portfolio in Vietnam

Hospitality Net

Marriott International, Inc. has announced the signing of agreements to open three new luxury resorts in Vietnam. The signings mark the expected debut of two new brands into Vietnam – Ritz-Carlton Reserve and The Luxury Collection on the tropical paradise of Hon Thom Island in Phu Quoc. Additionally, Marriott also announced Vietnam’s third JW Marriott Hotel set for Trang An, the serene UNESCO World Heritage destination in northern Vietnam.

Resorts 246
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China’s Top Airlines Return to Profitability

Skift Blog

Skift Take: China's major airlines have a long way to go to reach pre-Covid levels, but they can see the light at the end of the tunnel — especially with outbound travel from China poised to surge in the near future.

Travel 205
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Why AI texting will step up your guest communications

Hospitality Net

It’s common for each of us to be on our phones all day, every day. And text messaging has become our go-to method for connecting with others. Texting is good not only for communicating with our loved ones, but also for business purposes, such as touching base with colleagues and clients.

Business 245
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Wyndham Execs Bemoan Choice’s ‘Desperate Plan’

Skift Blog

Skift Take: Today's podcast discusses Wyndham's Choice rejection, Royal Caribbean's earnings, and a billionaire's thoughts about millionaires.

Hotels 190
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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A not-so-hospitable guest; addressing the growing threat of cybercrime in hospitality

Hospitality Net

If you’re reading this, chances are that you have stayed in a hotel before. You have also likely drunk at a bar and eaten at a restaurant; it’s even likely you did all these things in one night. The world of hospitality is one we encounter on a near daily basis, so it’s no surprise that the industry is worth $4.548 trillion as of 2022. However, as we’ve seen with other sectors that experience consistent growth in value, cybercrime and threats follow closely behind.

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AHLA Speaks Out Against Expanding Joint-Employer Rule

Lodging

WASHINGTON—American Hotel & Lodging Association (AHLA) President and CEO Chip Rogers spoke after the National Labor Relations Board issued a final regulation expanding the “joint-employer standard” under the National Labor Relations Act. The standard is used to determine when two or more employers are jointly responsible for a shared group of workers’ essential terms and conditions of employment and thus jointly liable for violations of the National Labor Relations Act and have joint b

Hotels 173
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PolyU School of Hotel and Tourism Management Tops World Ranking

Hospitality Net

The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University has again excelled in the university rankings, claiming the top spot in the “Hospitality and Tourism Management” category of ShanghaiRanking’s Global Ranking of Academic Subjects 2023.

Tourism 236
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CoStar: U.S. Hotel Performance Increases and Shows Improved Comparisons

Lodging

WASHINGTON—U.S. hotel performance increased from the previous week and showed improved year-over-year comparisons, according to CoStar’s latest data through Oct. 21, 2023. U.S. Hotel Performance October 15-21, 2023 Percentage change from comparable week in 2022Occupancy: 69.0 percent (down 0.8 percent)ADR: $165.32 (up 3.8 percent)RevPAR: $114.04 (up 2.9 percent) Among the Top 25 Markets, Seattle saw the largest year-over-year lift in occupancy (up 8.5 percent to 76.1 percent).

Occupancy 173
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Hyatt Regency Changshu Kuncheng Lake Debuts as First International Brand Hotel in Changshu

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced the opening of Hyatt Regency Changshu Kuncheng Lake, a timeless urban haven on the east bank of Kuncheng Lake and one of the highest hotels in Changshu, with panoramic lake, city, mountain and sunset views.

Branding 228
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Balancing Inspired Design with a Rigorous Fitness Focus

Lodging

Opened in August, the 661-room Tempo by Hilton Times Square is located within TSX Broadway, a new 46-story tower featuring retail and entertainment spaces including the historic Palace Theatre. Fitness and wellness are a priority at the hotel, whose communal lobby features a signature hydration station with alkaline filtered water. Nine wellness rooms are each outfitted with a Peloton bike, access to a digital library of fitness content, a yoga mat, and resistance bands.

Retail 173
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Here for the Long Stay: Project H3 by Hilton Breaks Ground on Inaugural Hotel

Hospitality Net

Construction of Hilton’s new apartment‑style extended‑stay brand begins less than five months after launch, expected to debut in mid‑2024.

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7 Sales Coaching Best Practices

Anthony Cole Training

If you are in charge of managing a sales team to reach sales goals, you must ask yourself this critical question; “Am I an effective sales coach?

Sales 177
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Is the Annual Budget Process Still a Necessary Evil for Hotels?

Hospitality Net

For hotels, the annual budget process is like a high-stakes poker game in which the owners keep their cards close to their chest and the operators try to guess what cards they’re holding and if they’re bluffing. By the time everyone shows their hands and the year kicks in, the game has often changed significantly, and all bets are off.

Closing 196
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Berkadia Arranges Refinancing for Hilton Garden Inn-Homewood Suites Jacksonville Downtown Southbank

Lodging

JACKSONVILLE, Florida—Berkadia’s Hotels & Hospitality team arranged the refinancing of the leasehold interest in the Hilton Garden Inn-Homewood Suites Jacksonville Downtown Southbank, a 221-key, dual-brand hotel located in Jacksonville, Florida. Managing Director Michael Weinberg, Associate Director Alec Fox, and Senior Director Lindsey deButts of Berkadia Hotels & Hospitality secured the financing on behalf of Excel Group.

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DS Group in partnership with IHG Hotel & Resorts launches InterContinental Jaipur Tonk Road

Hospitality Net

The first InterContinental in North India sets a new standard of elegance and sophistication in Jaipur.

Resorts 243
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The Brit List Awards 2023 SOLD OUT

Hotel Designs

Hotel Designs The Brit List Awards 2023 SOLD OUT The Brit List Awards 2023 SOLD OUT The Brit List Awards 2023 takes place on November 1 at Circa Embankment, where 12 individual winners will be crowned and 75 individuals will be officially profiled as The Brit List interior designers, architects and hoteliers… For the third consecutive year, The Brit List Awards 2023 has sold out.

Closing 105
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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You’re Helping Your Team Too Much

Hospitality Net

We know the cliché, leaders lead by example. Don’t be confused, when your Team sees you rolling up your sleeves it is no doubt a culture strengthening act. We see it all the time in our industry. The leader helping strip rooms, being an extra set of hands at the front desk or helping serve at a banquet. For most of us, getting our hands dirty is second nature and is an established prerequisite to being a hotel manager.

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Planning persmission secured for one of London’s largest new hotels

Hotel Designs

Hotel Designs Planning persmission secured for one of London’s largest new hotels Planning persmission secured for one of London’s largest new hotels Studio Moren was part of the team that secured planning consent on behalf of Frogmore and C1 Capital for one of London’s largest new hotel projects – a 905-key hotel for Hilton… The new hotel for Hilton from the boards of Studio Moren , will be replacing the existing 404-room Hilton London Olympia on Kensington High Street, London.

Hotels 105
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The Role of Servant Leadership in the Service Industry

Hospitality Net

In the fast-paced and dynamic service industry, leadership plays a crucial role in shaping organizational culture and driving success. Among various leadership styles, servant leadership stands out for its emphasis on empathy, collaboration, and a focus on the well-being of employees and customers alike.

Services 189
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Swinging Success? Unraveling the Impact of Golf on Resort Performance Post Pandemic - By Krish Vipani

Hotel News Resource

According to the CBRE Hotel Horizons National Forecast Q4 2022, hotels in resort locations achieved the second highest RevPAR CAGR (4.59%) from 2019 to 2022, behind only hotels in interstate locations. Interestingly, the RevPAR for hotels in resort locations was 14.4% greater in 2022 than pre-pandemic levels in 2019.

Resorts 103
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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HSMAI and HEDNA Collaborate to Broaden Knowledge Resources and Distribution Opportunities

Hospitality Net

The Hospitality Sales and Marketing Association International (HSMAI) and the Hotel Electronic Distribution Networking Association (HEDNA) announce a partnership for the mutual benefit of their members and the hospitality industry. The hospitality industry will gain from the combined knowledge and expertise from each organization. The collaboration will elevate HSMAI’s distribution capabilities and expand the educational content and insights shared with their constituents.

Sales 189
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The Hotel Limpia

Webrezpro

Enjoy a snippet of history at The Hotel Limpia, built in 1912 in Fort Davis, Texas. The furnishings are period, but the Wi-Fi definitely is not. Stroll through their gardens or sit down for a macchiato and Danish in the coffee lounge.

Hotels 84
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Top Education Trends to watch in 2024

Hospitality Net

As technology advances and the Fourth Industrial Revolution takes hold, society and the professional world are undergoing rapid transformations. These changes are significantly impacting the field of education, giving rise to a multitude of emerging trends that educators must closely monitor in 2024. To effectively engage their students, learning facilitators must stay up-to-date with the latest developments, innovative teaching techniques, and key factors that influence learning in the classroo

Closing 189
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Medspa Marketing Ideas — 8 Ways to Maximize Your Website

MediaBoom

Medspa marketing ideas offer innovative solutions to stay top of mind and above the competition. There is an opportunity for medspas to stand apart from competitors in today’s digital marketing ecosystem. Medspa’s marketing ideas incorporate innovative digital marketing strategies to propel growth. These tactics attract new clients, increase retention, and spearhead brand awareness.

Market 77
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.