Wed.Nov 15, 2023

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Britain Faces a ‘Slow Build Back’ for Chinese Tourism

Skift Blog

Skift Take: Like the U.S, Britain is feeling the pinch of the slow return of Chinese tourists.

Tourism 327
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MCR, Island Capital Group Close on Sheraton New York Times Square Refinancing

Lodging

NEW YORK—MCR Hotels, Island Capital Group, and JLL’s Hotels & Hospitality Group announced that MCR and Island have closed on a $260 million refinancing of the 1,780-key Sheraton New York Times Square. The four-year, floating-rate loan retires $250 million in outstanding seller financing that was sourced when MCR Hotels and Island Capital acquired the hotel in April 2022.

Closing 173
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Mondee Acquires AI Company Founded by Former Apple Developer

Skift Blog

Skift Take: This is the second notable acquisition of an AI company in the travel industry this week. It follows Airbnb's purchase of GamePlanner.AI.

Travel 306
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AHLA Foundation Expands Apprenticeship Programs

Lodging

WASHINGTON—AHLA Foundation, in partnership with the Employment and Training Administration Office of Apprenticeship at the U.S. Department of Labor, will expand its registered apprenticeship programs for the hospitality industry. The $505,000 grant will enable AHLA Foundation to serve more than 400 apprentices in one of three pathways: Lodging Manager, Hotel Cook, and Maintenance.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

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Travel to Japan is Booming, But Tour Operators Face Capacity Crunch

Skift Blog

Skift Take: Taipei-based tours and activities operator KKday wants to grow its market share, but with it comes delivery challenges beyond the sector's offline fragmentation.

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Tripadvisor: Winter Travel Data Remains On Par With Last Year

Lodging

NEEDHAM, Massachusettes—Tripadvisor’s Winter Travel Index reveals that 58 percent of U.S. respondents will travel this season. Though the findings are on par with Tripadvisor’s data from last winter (59 percent), this figure rises to 63 percent of Millennials and 68 percent of Gen Z travelers this season. The vast majority (91 percent) are planning travel for specific seasonal reasons, including winter festivals (36 percent); winter sports and activities (30 percent); school breaks (30 percent);

Travel 173

More Trending

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Choice Updates Everhome Suites Growth With Nine New Hotels

Lodging

ROCKVILLE, Maryland—Choice Hotels International, Inc. continued its growth in the extended-stay segment with three new Everhome Suites under construction and six more in various stages of development across the Southern California region. For the first nine months of 2023, Choice’s extended-stay hotel openings grew by 38 percent compared to the same period in 2022.

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Turning website views into restaurant visits

eHotelier

Turning website views into restaurant visits - Insights - Insights Turning user clicks into dining visits depends on consistently positive messaging. We've tested what works.

Dining 122
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Generative AI and Sensitive Hotel Data

Hospitality Tech

With the contracts, regulations, and expectations involved when handling sensitive data, there are some things to keep in mind when implementing a generative AI tool.

Hotels 119
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Pebblebrook completes sale of Hotel Zoe Fisherman’s Wharf

Hotel Business

Pebblebrook Hotel Trust has closed on the sale of the 221-room Hotel Zoe Fisherman’s Wharf in San Francisco for $68.5 million to a third party. For the trailing 12 months ended Sept. 30, the hotel’s net loss was $1.2 million, its net operating income was $2.2 million and its earnings before interest, taxes, depreciation and amortization (“EBITDA”) was $2.7 million.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Spain Hospitality Statistics: Key Insights and Trends [2022-2023] - By Catalina Brinza

Hotel News Resource

In this article, we will delve into key guest feedback indicators and third-party data to offer a comprehensive overview of the Spanish hospitality sector.

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Editor checks in: unlocking creativity at The Brit List Awards 2023

Hotel Designs

Hotel Designs Editor checks in: unlocking creativity at The Brit List Awards 2023 Editor checks in: unlocking creativity at The Brit List Awards 2023 Hamish Kilburn, Editor of Hotel Designs and lead judge for The Brit List Awards 2023, explores some of the key themes that were evident throughout this year’s campaign, as well as sharing the official highlights video from awards ceremony… When I come to judge The Brit List Awards and, in tow, edit The Brit List , there’s always one the

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Lost and Found Tech: The Silent Hero of Modern Hospitality

Hospitality Tech

Properties that do everything in their power to reunite these items with their owners will earn the best badge you can earn in the hospitality sector — brand loyalty.

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The Store, Oxford – tradition transformed

Hotel Designs

Hotel Designs The Store, Oxford – tradition transformed The Store, Oxford – tradition transformed Slated to launch in early 2024 on Broad Street, in the heart of the city, The Store sits in the building of the historic department store and Oxford institution, Boswells… Boswells was one of the world’s oldest department stores, family-owned and much-loved by the local community.

Shopping 104
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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368 Room San Ramon Marriott Hotel in San Ramon, California Finalizes $17 Million Renovation

Hotel News Resource

Officials of the 368 room San Ramon Marriott today announced the completion of a $17 million renovation. The hotel, owned by an affiliate of Lone Star Funds and operated by HEI Hotel & Resorts, received a top-to-bottom refurbishment to upgrade guest rooms, public spaces and back-of-house services to bring the hotel to 'like-new' status.

Resorts 98
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122 – TMG Hospitality Trailblazers: Oliver Winter

Travel Media Group

Join Suite Spot host, Ryan Embree as he welcomes TMG Hospitality Traiblazer, Oliver Winter, to the podcast. Oliver is the founder and CEO of a&o Hostels which is the largest independent hostel chain in Europe! These two discuss the hostel experience, a&o’s commitment to green initiatives and sustainability, and the resurgence of the solo traveler.

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Generative AI and Sensitive Hotel Data

Hospitality Tech

Any area of the hotel where the backbone is natural language will continue to evolve and expand. The challenge that continues to exist, however, is for solutions using, or built on, private and proprietary data.

Hotels 78
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Quantum AI Next Big Thing in AI Evolution, Predicts GlobalData Tech Foresights Model

Hotel News Resource

Quantum AI emerges as the next big advancement in AI development, utilizing quantum mechanics to propel capabilities beyond current limits. With a notable 14% 3-year CAGR increase in patent filings from 2020 to 2022, quantum AI has vast influence and potential across industries, reveals the Tech Foresights model of GlobalData.

Hotels 64
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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IDeaS reveals ‘24 hotel technology predictions

Hotel Business

IDeaS , a SAS company, has released Future Forecast: Six Hotel Technology Predictions for 2024. Gathering information from some of the top minds in the industry, the company offered six bold hotel technology predictions that it believes will shape the year to come. Key predictions include: The continued breakdown of hospitality data silos: The hospitality industry collects an incredible amount of valuable guest data, but it’s often coming from disparate sources with no clear view of the entire g

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Holiday Inn & Suites and Staybridge Suites in Al Shafa, Taif, Saudi Arabia

Hotel News Resource

IHG Hotels & Resorts has announced the signing of Holiday Inn & Suites Taif and Staybridge Suites Taif, in partnership with Al Jumaiah Group.

Resorts 64
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MCR, Island Capital close $260M refi for Sheraton New York Times Square

Hotel Business

MCR Hotels and Island Capital Group (Island) have closed on a $260-million refinancing loan for the 1,780-key Sheraton New York Times Square. JLL’s Hotels & Hospitality group arranged the financing. The four-year, floating-rate loan retires $250 million in outstanding seller financing that was sourced when MCR Hotels and Island Capital acquired the hotel in April 2022.

Closing 64
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Americans Are Saving More and Feeling Better About Finances, but Inflation Remains a Persistent Stressor

Hotel News Resource

Article - Americans Are Saving More and Feeling Better About Finances, but Inflation Remains a Persistent Stressor - While 74% of Americans feel at least moderately in control of their finances this year, inflation has caused 19% to cut back on necessary spending

Hotels 64
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Your POS Has Insights It Wants to Share with You

Hospitality Tech

These are the top questions restaurants should ask themselves.

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American Express Travel Releases 2024 Trending Destinations Highlight Off the Beaten Path Vacation Spots

Hotel News Resource

Article - American Express Travel Releases 2024 Trending Destinations Highlight Off the Beaten Path Vacation Spots - Porto Cervo, Italy; San Miguel De Allende, Mexico; Udaipur, India; and Zermatt, Switzerland are among the top places to visit

Travel 64
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Arch Amenities Group Expands Business Operations into Canada

Hotelier Magazine

ROCKVILLE, Md. — Arch Amenities Group, a full-service global provider of wellness, spa and amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, has expanded into Canada with the acquisition of Personal Best Health and Performance Inc. Personal Best, based in Palgrave, Ont., provides consultative and management services designed to maximize the benefit of employee fitness and lifestyle programs.

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Downloadable Guide - Festive Email Marketing Strategies to Boost Revenue

Hotel News Resource

Ready or not the holiday season is approaching. With brands around the globe competing for attention - especially around Black Friday and Cyber Monday - you need to make sure you are not only following email design best practices, but also thoughtfully crafting the right subject lines, content, and CTAs to stand out in a crowded inbox.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Opening Soon: Moxy Banff

Hotelier Magazine

CALGARY— Moxy Banff is slated to open in January 2024 in Banff, Alta., developed in partnership with Drumheller, Alta.-based company, Canalta Hotels. Canalta Hotels partnered with N.Y.C.-based Workshop/APD to bring the hotel’s interior atmosphere to life, and Calgary’s METAFOR Architecture Inc. to design and modernize the exterior of the building. Guests check-in at the retro bar, which is lit by an upside-down bear wearing headphones, setting the tone for the fun that lies ahead as every guest

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Ricardo Losada Named Senior Vice President and General Manager, International for Choice Hotels

Hotel News Resource

Mr. Losada Revol joins Choice from Amazon, where he was Director of Corporate Development Finance, covering the company's global operations and international consumer verticals.

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Hotel Indigo makes its debut in Sydney

eHotelier

IHG Hotels & Resorts and Pro-invest Group announce the opening of Hotel Indigo Sydney Potts Point, debuting the neighbourhood-inspired global boutique brand in Sydney.

Resorts 59
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Yotel Signs First Malaysia Hotel

Hotel News Resource

Article - Yotel Signs First Malaysia Hotel - Set to open in summer 2025, YOTEL Kuala Lumpur will be located in Kuala Lumpur City Centre

Hotels 59
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i