Mon.Apr 01, 2024

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Marriott International Inks Agreement to Debut the Westin Brand in the Celebrated Island of Penang

Hospitality Net

The signing ceremony was graced by His Royal Highness, Tuanku Raja Muda of Perlis and Chairman of Westfield Global Sdn Bhd (centre) joined by Dato’ Yeoh Yih Sean, Director of Westfield Global Sdn Bhd (on his left), Mr. Kevin Chen, Senior Vice President Hotel Development, Asia Pacific Marriott International (on his right) and witnessed by esteemed Directors from Westfield Global Sdn Bhd and representatives from Marriott International.

Branding 321
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Young U.S. Travelers Ditch Online Travel Agents for Bank Booking Sites: Skift Research

Skift Blog

Skift Take: Young Americans are shunning online travel giants like Expedia and Booking.com in favor of credit card travel portals, such as Chase Travel and Capital One Travel, a Skift Research survey found.

Travel 320
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Graduate Princeton Set to Open in June 2024

Lodging

PRINCETON, New Jersey—Graduate Hotels announced that its latest hotel in Princeton, New Jersey is accepting reservations ahead of its opening in early June 2024. This property marks the 34th hotel in the brand’s portfolio. Graduate Princeton will have 180 guestrooms, as well as a signature food and beverage offering and nearly 6,000 square feet of public space decorated in the brand’s maximalist style.

Hotels 293
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How Travel Metasearch Lost Its Mojo

Skift Blog

Skift Take: Advertising in travel metasearch used to be near the top of the list for online travel agencies and hotels. But then along came Google Hotels, YouTube, and TikTok, as well as hotel and online travel agency loyalty programs to deflate the value proposition.

Travel 300
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Dawning of a New Days Inn

Lodging

As AAHOACON ’24 is poised to kick off, the association is celebrating 35 years since its formation and what marked the dawning of a new day for Asian American hoteliers. Similarly, it’s the ‘dawning’ of a new day for one of its earliest supporters, the Days Inn by Wyndham brand, which recently ramped up the rollout of its Dawn rooms package. Wyndham and the Asian American Hotel Owners Association (AAHOA) have been intertwined since the […] The post The Dawning of a New Days Inn appeared fi

Branding 284
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Can Shohei Ohtani Still Boost Tourism to the U.S.?

Skift Blog

Skift Take: Shohei Ohtani joining the Los Angeles Dodgers has made him an even bigger star in the eyes of Japanese baseball fans eager to see him play in person, provided a gambling scandal doesn't sideline the two-time MVP.

Tourism 297

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Saudi Tourism Aiming to Make India Top Source Market – India Report

Skift Blog

Skift Take: Saudi Arabia witnessed a 50% increase in Indian visitors in 2023. Now, it is ramping up its efforts to meet its ambitious target of 7.5 million Indian visitors over the next seven years.

Tourism 293
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Perception vs. Reality: Redefining Luxury in Hospitality Mattresses

Lodging

In the world of hospitality, the term “luxury” holds significant weight. It evokes images of opulence, comfort, and indulgence, promising guests an experience beyond the ordinary. However, the perception of luxury in the hospitality industry often differs from the reality, particularly when it comes to the essential yet often overlooked component of a hotel room: the mattress.

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Marriott Hotels Opens Its First Resort in Perhentian Islands

Hospitality Net

Wonderful Hospitality Awaits at Perhentian Marriott Resort & Spa, Marking Marriott International’s Debut in East Coast of Peninsular Malaysia Perhentian Marriott Resort & Spa Perhentian Marriott Resort & Spa Deluxe King with Sea View.

Resorts 264
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Why British Airways’ New Campaign Rips Up the Advertising Rulebook

Skift Blog

Skift Take: British Airways' bold new campaign comes as the airline tries to re-establish its premium brand positioning.

Branding 306
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Selina Updates Executive Leadership Team

Lodging

NEW YORK—Selina Hospitality PLC announced recent updates to its executive leadership team. Gadi Hassin has been promoted to chief operating officer (COO), where he oversees the operational, commercial, and financial performance of Selina’s hotel portfolio. Hassin joined Selina in 2020 as managing partner of the APAC region where he was responsible for regional expansion.

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India’s EaseMyTrip Invests in B2B Travel Portal ETrav Tech

Skift Blog

Skift Take: Having diversified into hotels and insurance, EaseMyTrip now ventures into the B2B travel market with its latest investment.

B2B 281
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JLL Arranges Sale of Hyatt Place Pittsburgh Airport / Robinson Mall

Lodging

NEW YORK—JLL’s Hotels & Hospitality Group announced that it arranged the sale of the 127-room Hyatt Place Pittsburgh Airport / Robinson Mall in Pittsburgh, Pennsylvania. JLL worked on behalf of the seller and procured the buyer. The hotel is primarily supported by airport demand. It also has proximity to Pittsburgh destinations such as Acrisure Stadium, the Pittsburgh Zoo, Settlers Cabin Park, S&T Bank Music Park, PPG Arena, and the Pittsburgh Botanic Garden.

Sales 167
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United Airlines Appoints Estee Lauder Exec to Board as Industry Tries to Increase Gender Diversity

Skift Blog

Skift Take: The airline industry has been trying to diversify boards and executive teams as it tries to shed its predominantly male image.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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FutureLog Awarded Prestigious International Standard on Assurance Engagements ISAE 3402 Type I and II Certifications

Hospitality Net

FutureLog, the leading provider of innovative cloud-based procure-to-pay solutions for the hospitality industry, is proud to announce that it has achieved the prestigious International Standard on Assurance Engagements (ISAE) 3402 Type I and Type II certifications. Awarding the certificates demonstrates FutureLog’s ongoing commitment to maintaining the highest standards of operational efficiency, risk management, and client data security.

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Ask Skift: What Are Major Trends in Luxury Travel?

Skift Blog

Skift Take: Luxury travel's post-pandemic boom will likely continue this year, and here are some trends shaping the sector.

Travel 276
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Length of Stay is the Best KPI for Proving the Value of Wellness Investments

Hospitality Net

The word ‘optimization’ implies the use of data and measurements for continuous business improvement, but it also implies making tradeoffs and devoting limited resources to certain tasks ahead of others. For today’s hospitality world, we are confronted by so many data points, so many partners or siloed interests and so many different activities vying for our attention or capital.

KPI 130
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Raffles Has A New Vice President For The Middle East

Skift Blog

Skift Take: While Raffles is best-known for its classical hotels, the brand is fast-developing in the modern Middle East.

Branding 247
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Customer experience management: Business vs. Customer expectations

Hospitality Net

If you operate in the hotel or hospitality industry, you’ll know that the customer’s experience is EVERYTHING. From a customer’s first online search and the booking experience to every customer touchpoint and interaction during their time with you, it’s the customer experience management that drives repeat visits and those glowing online reviews.

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United Airlines Asks Pilots to Take Unpaid Time Off Due to Boeing Delivery Delays

Skift Blog

Skift Take: The unpaid time off is the latest instance of how delivery and certification issues with Boeing’s aircraft are impacting airlines’ operations.

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What are 5 must-have features to look for in a hotel PMS?

Hospitality Net

At the heart of every great hospitality organization is a great property management system (PMS). In fact, the hotel PMS market size was estimated at USD 7.15 billion in 2023, and is expected to grow at a CAGR of 10.77% to reach USD 14.71 billion by 2030.

Hotels 130
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CoralTree debuts vacation rental collection

Hotel Business

CoralTree Hospitality has launched the CoralTree Residence Collection , a portfolio of residential resorts and vacation rentals which includes more than 1,100 residences and 26 homeowner associations under management from Hawaii to Colorado. “We are launching the CoralTree Residence Collection because we recognized an opportunity in the market,” said Tom Luersen, president, CoralTree Hospitality.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Why Media Brands are the New Contextual Targeting of the Cookieless Future

Hospitality Net

How prepared are you for the cookieless future? In December, Google announced that it would “phase out third-party cookies for everyone in the second half of 2024.” Yet, an Adobe survey found that only 37% of companies are “very prepared” for a world without them.

Branding 130
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In the tenches: Insights from hospitality law expert

eHotelier

Members of the steering committee for Female Founders in Hospitality and the Academy of Hospitality Industry Attorneys talk about the practice of law, specifically in the hospitality sector.

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Cloud5 Names Fred Reeder as Senior Vice President of Sales and Business Development

Hospitality Net

Cloud5 Communications, the leading provider of IT and communications solutions and services for more than 5,000 hotels across the Americas, has today announced the appointment of hospitality technology veteran, Fred Reeder, as Senior Vice President of Sales and Business Development.

Business 100
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Swiss International Hotels & Resorts Group partners with STAAH to grow online revenue

STAAH

Swiss International Hotels & Resorts Group, a leading name in hospitality around the world is pleased to announce its collaboration with STAAH, the hospitality sector’s trusted partner for guest acquisition and online revenue growth. The partnership is expected to unlock the full revenue potential for the Middle East properties of Swiss International Hotels.

Revenue 89
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Tripleseat Announces New Integration with Mews Property Management System

Hospitality Net

Tripleseat, the leading cloud-based sales and group bookings management platform for hotels, announced a new integration with hospitality cloud Mews that will help hotels streamline event bookings and planning.

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Port A Beachlodge

Webrezpro

A mere 200 feet from the ocean, Port A Beachlodge is perfect for your next vacation. Located in Port Aransas, Texas, this pet-friendly motel is ready for you. They have a restaurant, pool, and plenty of sunshine. Port A Beachlodge has chosen our cloud-based WebRezPro Property Management System to help run their operations.

Motels 87
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Integrating the Right Hotel Technology to Drive More Group Business

Hospitality Net

Standing out and driving more business for your hotel requires more than just exceptional service and amenities; it necessitates leveraging the right hotel technology to enhance visibility, attract more customers, and close more deals. Tripleseat for Hotels emerges as the go-to solution for group sales and catering management, designed to streamline operations, boost sales, and ultimately, amplify growth.

Business 100
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Three ways next-generation EV charging enhances guest experience 

Hotel Business

By Hooman Shahidi The electric vehicle (EV) market in the U.S. has surged in recent years, and EV sales surpassed one million units in the U.S. for the first time in 2023. The number of rechargeable cars sold is up 50% year-over-year, and experts predict that EVs and plug-in hybrids will likely account for nearly a quarter of all cars on the road in 2024.

ROI 75
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.