Mon.Jul 22, 2024

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Selina Collapses in Liquidity Crisis, Seeks Buyers

Skift Blog

Skift Take: Selina billed itself as a pioneer in the "digital nomad" hospitality sector. But it can no longer avoid insolvency. Its woes can be partly traced back to its ill-fated SPAC merger in October 2022.

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Accommodating Feather-Free Requests and Allergy Concerns

Lodging

While research sponsored by the National Institutes of Health has determined that feather allergy is very rare, many individuals suffer from adverse health effects from products that incorporate feather materials. According to the Mayo Clinic, feather duvet lung or hypersensitivity pneumonitis is a lung problem caused by sensitivity to antigen from feathers in duvets and pillows filled with duck or goose feathers.

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Business Travel Bounces Back: Spending Forecast to Hit Record

Skift Blog

Skift Take: Business travel is roaring back, with global spending projected to surpass pre-pandemic levels in dollar volume this year. Face-to-face wins.

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CoStar: Asia Pacific and the Americas Show Increase in Hotel Pipeline Activity

Lodging

WASHINGTON—Two of the world regions, the Americas and Asia Pacific, showed a year-over-year increase in hotel pipeline activity at the end of the second quarter, according to June 2024 data from CoStar. June 2024 (Percent change in comparison with June 2023): Europe Among countries in the region, Germany (27,302) led in construction activity, closely followed by the United Kingdom (25,312).

Pipeline 257
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Japan’s 35 Million Tourist Bonanza in 2024: Great for Business, Not So Much for Overtourism

Skift Blog

Skift Take: The weak yen has definitely boosted Japan's tourism industry, but as the country rides this wave of visitors, it’s going to be a tightrope walk — balancing the economic gains with the realities of overtourism.

Business 317
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Kimpton Claret Hotel Opens in Denver’s Belleview Station Neighborhood

Lodging

DENVER, Colorado—Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announced that Kimpton Claret Hotel officially opened. In the Belleview Station neighborhood, Kimpton Claret Hotel is a pioneer property for residents and visitors seeking a familiar hospitality experience in South Denver. “We are excited to open our doors as the first lifestyle boutique hotel in this area,” said Kimpton Claret General Manager Keith Siebenaler.

More Trending

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Groups360 Launches GroupSync Planner+, a Booking Resource for Meetings & Events

Lodging

NASHVILLE, Tennesee—Groups360 has announced the launch of GroupSync Planner+, a single-source hotel planning and booking solution for enterprise-level meeting and event organizers. Powered by Groups360’s GroupSync platform, Planner+ adds a set of features designed for corporate teams needing a standardized request and booking process. The initial release includes an in-app meeting request form with a customizable multi-step approval process that generates organizational and team member visibilit

Events 146
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Spending by Foreign Tourists Soars, India’s Latest Economic Survey States – India Report

Skift Blog

Skift Take: Despite the gains, international travel continues to remain a pain point for India's tourism sector. The Economic Survey, which precedes presentation of the Indian Budget, has emphasized on the recovery of this segment for India. It could indicate a higher allocation to the tourism sector in the Budget set to be presented on Tuesday.

Tourism 307
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AHLA Issues Statement About NYC Council Bill

Lodging

WASHINGTON—American Hotel & Lodging Association (AHLA) Interim President and CEO Kevin Carey issued the following statement after the introduction of a New York City Council bill that would make hotels abide by operational mandates to stay in business. “This abrupt and destructive bill would permanently alter how hotels operate and threaten the jobs of thousands of New Yorkers,” said Carey.

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New Research: Understanding the Hidden Costs of Direct-to-Consumer Retailing

Skift Blog

Skift Take: In today’s rapidly evolving travel landscape, the trend toward direct-to-consumer (DTC) models has brought both opportunities and challenges. A new report from Travelport delves into the complexities and nuances of this shift, making a case for modern retailing that puts the consumer first.

Retail 296
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Meetings and Events with a Difference at Oaks Cypress Lakes Resort

Hotel Management

Nestled in the heart of the Hunter Valley, just a two-hour drive from Sydney or an hour from Newcastle Airport, Oaks Cypress Lakes Resort offers a unique blend of natural beauty and crowd-pleasing events, meetings and conference facilities. The resort’s idyllic setting, surrounded by over 150 premium wine producers, boutique breweries, and gourmet local produce, provides the perfect backdrop for any event, from intimate corporate retreats to grand conferences and gala events.

Events 130
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Delta’s Meltdown Enters Day 4 After IT Outage

Skift Blog

Skift Take: Delta entered another day of massive flight disruptions after an IT outage just days earlier overwhelmed its crew scheduling system.

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Building trust through technology

Hotel Business

Guest experience is the cornerstone of hotel success, and, with the ubiquity of online reviews, a single negative encounter can ripple through the digital landscape, potentially costing a hotel significant bookings. According to Zuberance , a single unfavorable review can result in a staggering loss of 30 bookings, translating to a financial impact of $22,800.

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Comprehensive financial strategies for modern hoteliers

eHotelier

Hotel financial planning is inherently a fast-paced, complex process. From seasonality to evolving consumer preferences, many extraneous factors affect hotel revenue. To stay competitive, you have to keep up with these factors by employing financial tools and strategies.

Consumer 105
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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WASHLET from TOTO – a revolution in the bathroom

Hotel Designs

Hotel Designs WASHLET from TOTO – a revolution in the bathroom WASHLET from TOTO – a revolution in the bathroom In 2009, TOTO introduced its top-trending WASHLET shower toilet in Europe – starting a revolution in the bathroom… In 2009, Japanese sanitary expert TOTO gave visitors to ISH, the world’s leading trade show for the bathroom industry, a warm welcome – this was the brands first time at the Frankfurt show, and it had a decisive product in their portfolio: WASHLET.

Marketing 105
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The Publisher hotel opens in Virginia

Hotel Business

Hospitality management company Greenwood Hospitality , an affiliate of Hotel Equities , has opened The Publisher, a Tribute Portfolio Hotel, located in Fredericksburg, VA. Built and owned by Fredericksburg-based Vakos Companies , The Publisher Hotel is located near the home of George Washington’s mother, Mary Washington, and the Lewis/Washington family farm.

Occupancy 105
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Daunara Safari Camp – redefining luxury

Hotel Designs

Hotel Designs Daunara Safari Camp – redefining luxury Daunara Safari Camp – redefining luxury Daunara Safari Camp represents a fusion of luxury, culture and nature. Nestled on the edge of Botswana’s Okavango Delta, this exclusive-use, luxury tented camp was brought to life by Fox Browne Creative and designed in partnership with architect Jack Alexander… The brief for Daunara Safari Camp was to create an exclusive-use luxury villa that blends with its natural surroundings while offeri

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Maximizing Profitability: Revenue Growth vs. Operational Efficiency

Demand Calendar

Imagine your hotel facing a forecast predicting a significant dip in bookings for the coming quarter. Do you rally your marketing and sales teams to launch innovative campaigns aiming to change the forecasted future? Or do you streamline your operations, optimizing every cost to ensure profitability despite the lower revenue? In this blog post, we'll explore these two fascinating scenarios, exploring their benefits and hurdles from a hotel management perspective.

Revenue 98
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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CASE STUDY: Franchisee Turns to Tech to Save on Utilities, Improve Sustainability

Hospitality Tech

Spencer Hart has partnered with Budderfly to upgrade HVAC, reduce water usage and save money at his five Sonic locations.

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Derwent House enjoys newfound efficiency thanks to Little Hotelier

Little Hotelier

Derwent House is a collection of five luxury apartments in Scarborough’s picturesque South Cliff. These self-catering apartments garnered an exceptional rating from guests when featured on Channel 4’s ‘Four in a Bed’ in the UK, ultimately securing the runner-up position. Additionally, the apartments boast an impressive 9.8 rating on Booking.com and are currently in the process of becoming a registered filming location for film and TV.

Revenue 94
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Pick Up Your Calls To Pick Up More Bookings!

Hotel News Resource

Despite the punditsÕ predictions, the phones continue to ring with incoming reservations leads even now in the mid-2020s, and yes, even at branded hotels across all segments. IÕm sure some readers are thinking 'Well not us. The majority of our rooms are booked online.

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Travellers lack trust in hotel recycling, survey finds

eHotelier

A recent survey conducted by Clean the World, a global leader in sustainable environmental and social impact solutions for the hospitality industry, highlights a major discrepancy between guest expectations and guest assumptions of hotel practices.

Travel 74
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Key Strategies from the Ownership Group Roundtable at the HSMAI Commercial Strategy Conference

Hotel News Resource

As part of HSMAIÕs Commercial Strategy Week in Charlotte, HSMAI hosted a roundtable for ownership executives. Industry experts pinpointed five main challenges and offered tactics to tackle them.

Hotels 84
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How to Advertise for High ADR Hotels on Facebook and Instagram

gcommerce

For the past year, GCommerce has been utilizing Facebook and Display advertising for this luxury hotel, to showcase its stunning property and scenic vistas, inviting visitors to enjoy a relaxing vacation. With its high ADR (Average Daily Rate) and premium amenities, converting visitors through social advertising posed a challenge. However, through rigorous testing and perseverance, we achieved significant progress and numerous conversions.

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Revolutionizing Business Travel - Marriott's Game-Changing Initiative

Hotel News Resource

Marriott's new comprehensive travel management system for small and medium businesses has the potential to transform corporate travel management. Read on to know more.

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Destination AI comes to DC in September

Hotel Business

Destination AI 2024 , a one-day event focused exclusively on artificial intelligence (AI) and how hoteliers can leverage the technology, will take place on Sept. 26, at the Partnership for Public Service Conference Center in Washington, DC. The curated event will feature keynotes, one-on-one conversations, panel sessions, case studies and networking opportunities for those interested in learning more about AI as it relates to the industry.

Events 64
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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STR Reports the Americas and Asia Pacific Show Growth in Hotel Pipeline Activity

Hotel News Resource

Two of the world regions, the Americas and Asia Pacific, showed a year-over-year increase in hotel pipeline activity at the end of the second quarter, according to June 2024 data from CoStar.

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NLRB withdraws joint-employer appeal

Hotel Business

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Two Industry Vets to Join Denny's C-Suite

Hospitality Tech

Patty Trevino joins as Denny’s senior vice president, chief brand officer, and Monigo G. Saygbay-Hallie joins as executive vice president, chief people officer.

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GlobalData: Travel and tourism sector deal activity down 12.6%

Hotel Business

A total of 347 deals—comprising mergers and acquisitions (M&A), private equity and venture financing deals—were announced in the global travel and tourism sector during the first half (H1) of 2024, which was a year-on-year (YoY) decline of 12.6% compared to the 397 deals announced during the same period in the previous year, according to data and analytics company GlobalData.

Tourism 59
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.