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Victoria’s accommodation providers are breathing a sigh of relief following a government announcement on Wednesday that its proposed controversial ‘bed tax’ will not apply to hotels and pubs offering accommodation. Accommodation Australia (AA) has welcomed the announcement saying that regulated accommodation providers will not be targeted by the Short Stay Levy.
Marketing is an intricate dance between businesses and consumers, where success often hinges on understanding and influencing human behavior. Psychology plays a pivotal role in this dynamic, as it enables marketers to delve into the minds of their target audience, tap into their emotions, and drive desired actions. In this article, we will explore the most effective ways to use psychology in marketing and how businesses can leverage these insights to create more compelling and successful marketi
Sydney’s recently transformed Manly Pacific hotel is getting behind women’s sports in the community with the launch of a new donation program. The hotel will donate funds and offer complimentary food and beverage allowances to local teams including Manly United Football Club, Manly Mermaids Rugby Team, Manly Warringah Cricket Team, Manly Warringah Netball Association, Northern Beaches Volleyball Association, and Warringah Rugby Club.
An Amazon Book Review – The Prosperous Hotelier What Readers Are Saying! “The Prosperous Hotelier is an outstanding book on financial leadership that I highly recommend. The author’s writing style is engaging and accessible, making complex financial concepts easy to understand. The book presents a holistic approach to financial leadership, combining technical knowledge with leadership […] The post An Amazon Book Review – The Prosperous Hotelier first appeared on Hotel Fin
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Australia’s hotel industry has welcomed 20,000 new rooms and more than 200 hotels since the end of 2020, signalling a revival in construction in the wake of the pandemic. “We’ve had 206 hotels open across Australia in the last three years,” said Accommodation Australia CEO Michael Johnson. “In Sydney the opening of the long-awaited W Hotel next month will be the 34th hotel to open since 2020.
It’s doubtful any hotel owner in this day and age needs to be convinced of the importance of social media marketing (it isn’t 2004 anymore or even 2014). But acknowledging the need to be on social media platforms isn’t enough. You need to make sure you’re doing it right.
W Brisbane welcomes new recruits W Brisbane has made three appointments across the hotel’s managerial, food and beverage and spa teams. Michael Clarke Michael Clarke takes up the role of Hotel Manager, John Kennedy has been appointed Executive Chef, while Yumi Kwan has been named Spa Manager. “We’re thrilled to welcome a new wave of internationally experienced senior talent to the hotel,” W Brisbane General Manager, Haldon Philp.
W Brisbane welcomes new recruits W Brisbane has made three appointments across the hotel’s managerial, food and beverage and spa teams. Michael Clarke Michael Clarke takes up the role of Hotel Manager, John Kennedy has been appointed Executive Chef, while Yumi Kwan has been named Spa Manager. “We’re thrilled to welcome a new wave of internationally experienced senior talent to the hotel,” W Brisbane General Manager, Haldon Philp.
In the latest Hotel Business Hot Topics session, “Rethinking Hospitality’s Approach to the Workforce: Tackling Staffing Shortages and Rising Costs,” in partnership with UniFocus, Glenn Haussman, founder/host, No Vacancy Live podcast, joins a panel of industry leaders to talk about how to combat labor issues and increase revenue. The post WATCH NOW!
Hotel Designs Trend alert: 7 interior design trends to look out for in AW23 Trend alert: 7 interior design trends to look out for in AW23 From biophilic design to bold colours, dopamine dressing to earthy tones, Hotel Designs , in collaboration with Swyft interior designer, Kelly Collins, identifies some of the key AW23 design trends… With designers, makers and creators all dropping their AW23 look-books and collections, along with London Design Festival (LDF) making bold statements and c
What hoteliers need to know about rising insurance costs: leave no stone unturned - Insights - Insights Hotel operators can combat rising rates with audits, accountability, and awareness of post-pandemic challenges.
Join Suite Spot host and TMG Director of Marketing, Ryan Embree as he talks with the Senior Vice President, Luxury Division, The Unbound Collection by Hyatt, Ashish Verma in our new TMG Spotlight series to give listeners a lavish perspective on hospitality and how the rich history of The Chatwal, New York sets the gold standard for luxury in the hospitality industry.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
As TikTok continues solidifying its position as one of the most popular social media platforms globally, it's no surprise that the company is constantly innovating to provide advertisers with more effective ways to engage their audience. The addition of Search Ads promises to be a game-changer, offering businesses a unique opportunity to tap into the immense potential of TikTok's user base like never before.
Alex Knoll, a 2023 Gloria Barron Prize for Young Heroes award recipient, created a mobile app that allows travelers to search mobility, vision, hearing and cognitive accessibility features at hotels, restaurants and other businesses around the world.
Hotel Designs EDITION Hotels to debut in Dali EDITION Hotels to debut in Dali Marriott International has recently announced that it has signed an agreement with New Development Group to introduce the EDITION Hotels brand to Dali, a travel destination in Southwestern China, known for its picturesque natural scenery, diverse ethnic culture and vibrant nightlife… Nestled on a hillside halfway up the Cangshan Mountain, The Dali EDITION , which marks the brand’s third property in China, is expe
The evolution of the Imperial Hotel continues, with the appointment of two senior managers. Accomplished hotelier Lisa Costello has returned to the Gold Coast, named as Director of Sales & Marketing of the Imperial Hotel, formerly Palazzo Versace.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Designs Workspace Design Show prepares for its 3rd UK edition Workspace Design Show prepares for its 3rd UK edition Workspace Design Show, the leading trade show bringing together the UK workplace design community, returns to London’s Business Design Centre for its eagerly awaited third UK edition, running from February 27-28, 2024. Save the date… The organisers of the Workspace Design Show have unveiled an array of exciting plans for the upcoming February event.
Hospitality workers are an integral part of the fight against human trafficking, and having a staff that knows the signs to watch for and the proper training to react swiftly and safely is vital.
Hotel Designs Miniview: Cowley Manor Experimental – a haven for creativity Miniview: Cowley Manor Experimental – a haven for creativity Experimental Group, together with design collaborators Dorothée Meilichzon and De Matos Ryan and Chef Consultant Jackson Boxer, has breathed life back into Cowley Manor, the much cherished British country house hotel… Cowley Manor has been a manor house at the heart of England’s history for more than 300 years, with the first iteration constructed in 1695.
Customer stories Unlocking $1M in 6 weeks: Islamorada Resort Collection's call center transformation with Revinate and Dragonfly Strategists HOTEL TYPE: Group SOLUTIONS USED: Reservation Sales REGION: North America Goal Drive direct bookings and improve conversion rates. Strategy Relaunch [.] The post Unlocking $1M in 6 weeks: Islamorada Resort Collection’s call center transformation with Revinate and Dragonfly Strategists appeared first on Revinate.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
My Place Hotels of America recently wrapped up its 2023 Virtual General Manager Summit. The upper-midscale extended-stay hotel brand designed this two-day event to focus on its general managers’ needs and professional development, emphasizing its dedication to empowering these essential figures in hotel operations. “Everyone here at My Place works on a daily basis with a primary objective to support your hotels,” said Ryan Rivett, cofounder/CEO, My Place Hotels, at the summit’s openi
The World Travel & Tourism Council (WTTC) partnered with Hotelbeds to bring sector leaders together in Palma, Mallorca, to delve into the ever-evolving dynamics of global Travel & Tourism.
Membership and leisure travel company Travel + Leisure Co. and Sports Hospitality Ventures LLC, the hotel and resorts licensee for the Sports Illustrated brand across North America and the Caribbean, have introduced a new concept for a network of future sports-themed resort and lifestyle complexes located in popular college towns near universities with devoted fan bases.
L’industrie hôtelière est un secteur en constante évolution, et pour réussir, il est essentiel de comprendre et de répondre aux besoins spécifiques des différents types de clients que votre établissement attire. En personnalisant votre approche en fonction du profil de vos clients, vous pouvez non seulement attirer davantage de visiteurs, mais également améliorer leur expérience et renforcer la réputation de votre hôtel.
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Labor has been an industry burden for years and was exasperated by COVID, but today’s climate is much different than it was a few years back as hoteliers remain optimistic and use new tools to navigate the challenge. To talk about staffing and mitigating costs, Glenn Haussman, founder/host, No Vacancy Live podcast, moderated the latest Hotel Business Hot Topics session, “Rethinking Hospitality’s Approach to the Workforce: Tackling Staffing Shortages and Rising Costs,” in partnership with
Hapi will facilitate streaming of data between Operto and leading hotel Property Management Systems, allowing hoteliers to build a unified and automated platform to connect their teams, guests, and smart devices.
AHLA Foundation, the charitable arm of the American Hotel and Lodging Association (AHLA), has launched its new ForWard initiative to support the advancement of women into hotel industry leadership and ownership. The ForWard initiative represents the merger of ForWard— which began as an AHLA event—and the Castell Project into one brand offering a suite of resources, events, professional development opportunities and community-building forums to develop a pipeline of women leaders in hospitality.
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
TPG Hotels & Resorts has been selected by Douglas Development to manage three upscale, independent boutique properties in Buffalo, NY. The properties include The Richardson Hotel, The Roycraft Inn and The Mansion on Delaware. “These historic assets have been meticulously redeveloped and maintained by a premier ownership group,” said Ben Perelmuter, president, TPG Hotels & Resorts. “We feel privileged to be entrusted with the management of these extraordinary properties
BWH Hotels has opened GLō Best Western Pooler – Savannah Airport Hotel, the brand’s first hotel in Georgia. “As we expand the GLō brand, we continue to place an emphasis on ensuring our properties are well equipped to deliver reimagined travel experiences,” said Brad LeBlanc, SVP/chief development officer. “Guests of this GLō hotel can expect warm, highly energized and personalized service that guests traveling south have grown to know and love.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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