Wed.Jun 07, 2023

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Next-Level Retention: First Hospitality Goes the Extra Mile for Employee Engagement

Lodging

LODGING was LIVE at the 2023 NYU International Hospitality Industry Investment Conference. Find our show coverage here. In an exclusive interview with LODGING at the 45th Annual NYU International Hospitality Industry Investment Conference, President and CEO of First Hospitality Group David Duncan discussed his company’s approach to the lingering labor shortage and the related challenges of attracting and retaining capable workers.

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Google, Lufthansa and EU Team Up to Measure Climate Impact of Flights

Skift Blog

Skift Take: Calculating the actual environmental impact of flights has been an immature art. Getting real data from Lufthansa should advance the effort.

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InterContinental Auckland Will Open End 2023

Hospitality Net

InterContinental Auckland will present 139 luxurious guest rooms and suites, with most featuring water views, including Club rooms with access to the brand’s signature Club InterContinental lounge for those seeking exclusivity. The hotel will also feature a signature restaurant and gymnasium. The precinct will offer additional elevated experiences available for guests, including meetings and event spaces as well as a rooftop bar on level 21 boasting panoramic views of the city and Waitematā Harb

Events 259
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Marriott’s Homes & Villas Puts Focus on Loyalty and Quality

Skift Blog

Skift Take: Marriott sees Homes & Villas as a key part of keeping its customers happy to grow its loyalty market share, as opposed to dominating the short-term rental market.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Waterwalk Debuts Newest Live | Stay Property

Hospitality Net

Lodging industry innovator WaterWalk recently introduced its newest property under the brand’s Gen 2.0 model, WaterWalk Boise - Meridian. Located at 88 N Olson Ave in Meridian, the upscale property blends the best of an upscale extended-stay hotel and home with fully furnished ’STAY’ units and ready-to-furnish ’LIVE’ units.

Hotels 246
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‘Airbnb-Friendly Buildings:’ Growth in Deals With Landlords For Short-Term Rentals

Skift Blog

Skift Take: Airbnb plans to scale up worldwide a U.S. partnership with landlords who let their tenants host guests at their apartments. The multi-family market represents a mostly untapped greenfield for Airbnb. And vice versa.

Scale 256

More Trending

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WestCap Founder Sees Short-Term Rental “Hyper-Growth” Slowing Down

Skift Blog

Skift Take: WestCap founder Laurence Tosi believes if short-term rental companies haven't already turned a profit, they'll struggle to do so in the future as the sector's boom has peaked.

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Radisson Hotel Group opens its first hotel in Antalya, Turkey

Hospitality Net

Radisson Hotel Group is proud to announce the opening of Radisson Blu Hotel, Kaş, a magnificent addition to the Group’s portfolio and its first property in the picturesque region of Antalya. This milestone opening marks a significant step forward in the Group’s mission to expand its presence in Turkey to over 45 properties and provide travelers with remarkable accommodation options and unforgettable experiences.

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Emirates President Says First Class is Here to Stay

Skift Blog

Skift Take: First class on long, intercontinental flights is slowly disappearing at most airlines. But not everywhere, with Emirates and Lufthansa keeping the posh offering.

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The Hotel Profit Playbook: Data-driven Strategies to Move Beyond Rooms Revenue

Hospitality Net

MDO, in collaboration with Stayntouch and Revenue Analytics, has released "The Hotel Profit Playbook: Data-Driven Strategies to Move Beyond Rooms Revenue," a special report aimed at redefining the way hoteliers approach profit management.

Revenue 241
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hotel CEOs Are Bullish on Continued Boom

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks closer at hotel CEOs' optimism, new research about Vacasa's business, and a jet ordering battle in India.

Hotels 246
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First voco resort signing in the Middle East and Africa Region

Hospitality Net

IHG® Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a Management Agreement with Akam Al Rajhi, a joint venture between AkamAlRajhi and Al Rajhi Saudi groups. With this signing, IHG continues to expand their footprint across the MEA region and diversify their portfolio, as part of the company’s ambitious growth strategy.

Resorts 235
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Booking.com Seeks Compromise Between Renters and Hosts

Skift Blog

Skift Take: Booking's Smart Flex product is essentially another example of so-called fintech products that are making the travel industry more creative in solving problems for consumers and suppliers.

Consumer 246
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IACC eyes up membership growth with launch of enhanced Global Standards of Brilliance

Hospitality Net

IACC has updated and relaunched its Global Standards of Brilliance as part of a drive to redefine excellence in the events industry and grow membership through greater engagement with small and medium-sized business event venues operating within the industry. IACC currently has ambitious plans for growth, as it continues to strive to represents the top 1% of small to midsize conference and meeting venues globally.

Events 233
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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India Daily: Aviation Ministry to Airlines – Watch ‘Abnormal Surge Pricing’ 

Skift Blog

Skift Take: Airfares in India are going through the roof bang in the middle of the country’s peak summer travel season. Is any respite in the near term likely?

Travel 245
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Chicago Leads in U.S. Meetings and Events in May for Second Month

Hospitality Net

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, continued its monthly monitoring of the top 25 markets to identify those that are leading the industry in meeting and event volume. Today the company announced the Chicago market led the U.S. meetings and events industry by volume for May for the second month in a row.

Events 233
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Can AI Tell You if a Home is Beautiful?

Skift Blog

Skift Take: Plum Guide's use of AI to evaluate home design isn't perfect – but it has shown impressive results and it's still early days.

Travel 243
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Hospitality Industry Leader, Estella Hale, Joins HotelIQ as Chief Commercial Officer

Hospitality Net

HotelIQ – the leading business intelligence (BI) and analytics platform, which gives hoteliers access to accurate, consistent property data across siloed business operations, facilitating collaboration to identify new revenue opportunities – is very pleased to announce the appointment of hospitality industry veteran, Estella Hale, as Chief Commercial Officer (CCO).

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Five Things Every Short-Term Rental Professional Needs

Skift Blog

Skift Take: The STR industry is rapidly growing. Here are five resources to help you keep up with the demand.

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IDeaS Supports Women in Travel THRIVE Organization

Hospitality Net

IDeaS Revenue Solutions, the world’s leading provider of automated revenue management software and services, announced today its corporate sponsorship of the Women in Travel THRIVE. THRIVE is an organization that propels women closer to equality in travel industry careers by providing a community, a network, and tangible resources designed to support women’s empowerment.

Travel 227
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NYU SPS and Boston Consulting Group Research Finds Outcomes and Prospects for Hospitality

Lodging

NEW YORK—The NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality and Boston Consulting Group (BCG) collaborated on a survey of hotel owners, management companies, and other industry stakeholders to gauge their sentiments and prospects for the hospitality industry. The resulting white paper, titled “Hotel Borrowing Costs are Rising—But So Are Occupancy Rates,” projects positive outcomes based upon rising demand that will bolster industry metrics, such as occupancy rates, av

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Book Tower Set to Welcome Guests with Opening of ROOST Apartment Hotel and the Unveiling of Anthology Events

Hospitality Net

Following the 7-year, nearly $400 million restoration of Book Tower, Detroit-based real estate developer, Bedrock, and nationally-acclaimed hospitality company Method Co., today announced that ROOST Detroit will officially open and is now accepting reservations for guest stays, starting June 1. Method Co. and Bedrock additionally unveil Book Tower’s special events program, Anthology, an elevated hospitality experience spanning several beautiful event venues.

Events 223
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Book Release: The Prosperous Hotelier – What People Are Saying!

Hotel Financial Coach Blog

Click on image to learn more Book Release: The Prosperous Hotelier – What People Are Saying! Purchase on Amazon in paperback or Kindle format at [link] Purchase on Amazon in paperback or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below.

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Cancun’s Iconic Marriott Resort to Reopen as an All-Inclusive in Early 2024

Hospitality Net

The resort will become the first Marriott branded all-inclusive resort in the world with core facilities make-over and an enhanced modern product offering new enriching experiences to guests.

Resorts 219
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Hyatt Vivid Introduces Plans for Brand’s First Resort

Lodging

CHICAGO—Hyatt Hotels Corporation announced that a Hyatt affiliate has entered into a management agreement with Grupo Murano for Hyatt Vivid Grand Island, an adults-only resort, and Dreams Grand Island, a family-friendly 616-room resort. Both properties are expected to open in Cancun, Mexico in early 2024 within the Inclusive Collection. Hyatt Vivid Grand Island will mark the first Hyatt Vivid property in the Inclusive Collection portfolio. “These plans for the first Hyatt Vivid resort refl

Resorts 130
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Infor to Deliver Anywhere, Anytime Mobile Gratuity Options for the Hospitality Industry

Hospitality Net

Infor®, the industry cloud company, today announced a new partnership with TipQwik to offer hoteliers the ability to provide guests more flexible tipping options. Through this advanced integration, Infor Hospitality Management System (HMS) customers can instantly offer guests the ability to securely and efficiently give gratuities to select staff departments.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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IHG Launches Apple AirPlay Integration for In-Room Entertainment

Lodging

ATLANTA—IHG Hotels & Resorts announced the launch of AirPlay in hotel rooms in collaboration with Apple, giving guests the ability to share content from their iPhone or iPad to their guestroom TV. AirPlay will begin to roll out in select IHG hotels globally before the end of 2023. Once AirPlay is available in hotels, guests can scan a QR code for the TV in their room to stream an entertainment experience on their TV.

Resorts 130
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Guest Activities & Experiences Management Part 2/4: Learning from the Business

Hospitality Net

Last week we covered the basics of why professional activities management software is required to run your business effectively. Today I would like to get into the mindset of more demanding guests and what can be done to meet their needs. Everyone talks about creating exceptional guest experiences, but what practical things can we learn from business?

Business 188
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Social Media Post Ideas For Hotels

Travelboom Marketing

Updated for 2023 Social media is an important part of your hotel marketing strategy. It has evolved more rapidly than any other marketing platform in history and doesn’t show any sign of slowing down. As a hotel, the thought of establishing a hotel social media marketing strategy from the ground up can be daunting. Even for seasoned social media professionals, concocting creative and engaging social content can seem exhausting.

Hotels 105
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Reimagining Hospitality Operations with Reduced Resources: CMMS to the Rescue

Hospitality Net

As the hospitality industry navigates the post-pandemic climate, it is clear that the operational landscape has changed. Reduced staffing, reduced services, and reduced hours have become the new reality at many properties, and it is easy to feel like we need to do more with much, much less. This is of course, difficult, especially considering that many of these new problems are likely to persist, and “doing more with less” on a long-term basis is just not sustainable.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.