Wed.May 03, 2023

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Interview: Airbnb CEO On How Its Service Will Radically Change With AI, By Next Year

Skift Blog

Skift Take: The AI-driven Airbnb is coming, so watch its trajectory of launches later this year and mid next year. Chesky promises it will be a whole different service by next year.

Services 344
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STR: U.S. Hotel TRevPAR Reaches Highest Monthly Level in March 2023

Lodging

HENDERSONVILLE, Tennessee—U.S. hotel total revenue per available room (TRevPAR) was the highest for any month on record, according to STR’s March 2023 P&L data release. U.S. Hotel Performance March 2023 Per-available-room Metrics (Percent change from March 2022)GOPPAR: $95.12 (up 14.5 percent)TRevPAR: $238.22 (up 17.5 percent)EBITDA PAR: $71.07 (up 14.4 percent)LPAR (Labor Costs): $74.43 (up 23.4 percent) “Revenues and profits improved for a second consecutive month with each of the ke

Revenue 264
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Etihad to Make Flight Bookings Conversational Using Artificial Intelligence

Skift Blog

Skift Take: Travelers have long grumbled about clunky online interfaces for booking travel. Etihad's test of a more conversational style is welcome. It may wake WhatsApp to the possibilities.

Travel 278
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Exclusive: Accommodation Australia launches official logo at AHICE 2023

Hotel Management

United industry body Accommodation Australia has officially launched its new logo at the Asia Pacific Hotel Industry Conference and Exhibition (AHICE) with President Leanne Harwood and CEO Michael Johnson unveiling the design to delegates at the Adelaide Oval on Thursday May 4. Speaking ahead of the official amalgamation day, slated for July 1, 2023, Harwood talked about the long road to create a united voice for the industry.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Lindblad Taps Next-Gen Digital Marketing to Fill Cruise Ships

Skift Blog

Skift Take: Lindblad Expeditions, which operates small ships with adventurous themes, is seeing traction with savvier digital marketing. But it's taking time for the company to get back in the black.

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First Hampton by Hilton Opens Doors in City of London

Hospitality Net

Today Hampton by Hilton London City opens its doors to guests. The 278-room hotel, located in Osborn Street, East London, is the latest addition to the growing Hampton by Hilton portfolio and boasts unique Hampton by Hilton design elements to create a relaxing stay for business and leisure guests in the heart of the city.

Business 259

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Exclusive: IHG to open ‘world-class’ Crowne Plaza in Nadi

Hotel Management

IHG is set to bring its flagship Crowne Plaza brand to Fiji for the first time following a major signing with Wailoaloa Hotel Pte Ltd. The business shared the announcement exclusively to HM during the 14th Asia Pacific Hotel Industry Conference and Exhibition (AHICE) this week. Opening in late 2023, following a multi-million-dollar conversion and extension of the Pullman Nadi Bay, the Crowne Plaza Fiji Nadi Bay Resort and Spa will give IHG a dominant presence in the airport town of Nadi and take

Dining 246
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Hilton’s Investment in HotelKey Is an Investment in Tech Progress

Skift Blog

Skift Take: The proverbial rising tide lifts all boats. In this case, a rising tide is investment in hotel tech companies, and the boats are the greater hospitality industry.

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10 Differences Between Universal Analytics and Google Analytics 4

Hospitality Net

Although you will be able to access your previously processed data in Universal Analytics property for six months, on July 1, 2023 Google Analytics standard Universal Analytics (UA) properties will no longer process data. UA will be replaced by Google Analytics 4 (GA4). Google Analytics 4 (GA4) is a more advanced and comprehensive analytics platform with new features, insights, and AI tools to measure customer behavior.

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Airbnb Debuts a Private Rooms Category With New Privacy Features for Shared Stays

Skift Blog

Skift Take: Airbnb improves on more privacy, price transparency and host engagement as part of its annual summer release upgrades.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Exclusive: BWH to launch villa-style accommodation in Queensland

Hotel Management

BWH Hotel Group (BWH) is set to open a new-build hotel in Hervey Bay, Queensland under its soft brand offering, BW Signature Collection. BWH Hotel Group’s Managing Director Australasia, Graham Perry, announced the signing of South Harbour Hervey Bay with Place Property Group at the Asia-Pacific Hotel Industry Conference and Exhibition (AHICE) on Thursday.

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India Daily: New Record With 456,000 Domestic Flyers in a Day

Skift Blog

Skift Take: Despite a healthy rebound from pandemic lows, India’s aviation industry continues to reel under the weight of high jet fuel prices, grounded planes and delays in aircraft deliveries.

Tourism 246
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Lodging Econometrics: Marriott, Hilton, and IHG Lead U.S. Hotel Construction Pipeline

Lodging

In the recently released United States Construction Pipeline Trend Report from Lodging Econometrics (LE), analysts detailed the leading franchise companies and their brands in the construction pipeline at the close of the first quarter. Marriott topped the charts with the greatest number of projects in the U.S. hotel construction pipeline in Q1 2023 with 1,499 projects/181,377 rooms; followed by Hilton with a record-high count of 1,436 projects/161,359 rooms; and then IHG with 809 projects/80,67

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Managing Work-Life Balance in Hospitality

Hospitality Net

The discussion of employee rights vs labour shortage has taken a front seat in the industry. The topic was also a major point of discussion during HICSA 2023, where key industry players, including Anthony Capuano, President and CEO of Marriott International, Chris Nassetta, President and CEO of Hilton, Harshavardhan Neotia, Chairman of Ambuja Neotia Group and Sonica Malhotra, the Joint Managing Director of the MBD group agreed that labour shortage is industry’s prime concern.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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U.S. Will Drop Vaccine Requirement for International Flyers

Skift Blog

Skift Take: Today's edition of Skift's daily podcast looks at U.S. vaccine rules, Qantas’ new CEO, and VisitBritain’s AI-assisted campaign.

Tourism 245
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Tribe Brings Italian Gastronomy To Carcassonne (France) With Its New Tribe Table Concept

Hospitality Net

TRIBE Table is a traditional cuisine with a modern twist. Fresh and seasonal ingredients meet an Italian-Mediterranean menu of gourmet dishes. Great value is placed on lean workflows and the most positive ecological balance possible. From Monday to Saturday, a fine selection of dishes can be enjoyed in the panoramic restaurant from 7 pm. The menu highlights the best regional produce, always with an Italian touch, such as Aveyron veal à la Bocconcini, Tartare or Insalata di Mare - a delicious sal

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Trivago’s Returns Take a Hit as Company Invests in Direct Connection Tool

Skift Blog

Skift Take: As online travel advances technologically, Trivago is investing so it can be competitive in the future.

Travel 258
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ABS Performance Results Are In

Hospitality Net

At ITB Berlin we officially announced our ROOMDEX ABS Upselling product for hoteliers. But as of the beginning of February, five hotels located in the U.S. and Europe have been using our ABS solution on site at their properties. The initial results are in and we can’t wait any longer to tell you how it’s been performing. We are beyond excited – and we think you will be too.

Upsell 244
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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hihotels Announces Partnership With Hopper

Lodging

ATLANTA—hihotels by Hospitality International announced a partnership with Hopper. With this partnership, Hopper will have a connection with hihotels’ five brands: Scottish Inns, Red Carpet Inn, Master Hosts Inns, Downtowner Inns, and Passport Inn. These brands will benefit from Hopper’s suite of fintech products that drive conversion, repeat purchases, and profitability.

Branding 162
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CDL to acquire Sofitel Brisbane Central - marks the Group’s expanding hospitality footprint in Australia

Hospitality Net

City Developments Limited (CDL), through its wholly-owned hotel subsidiary Millennium & Copthorne Hotels Limited (M&C) and in a 50:50 Joint Venture (JV) with its New Zealand-listed subsidiary Millennium & Copthorne Hotels New Zealand Limited (NZX:MCK), has entered into a Purchase Sale Agreement and Business Asset

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Hilton Garden Inn debuts in Darwin with 184-room hotel

Hotel Management

Hilton has introduced its first Hilton Garden Inn to the Northern Territory following the conversion of DoubleTree by Hilton Darwin. The Hilton Garden Inn Darwin, in partnership with Berger Group, marks the arrival of Hilton’s third brand in the state. “We are thrilled to introduce our award-winning upscale focused service brand, Hilton Garden Inn to Darwin which now gives travellers visiting Darwin for business or pleasure even more accommodation options,” said Hilton’s Cluster General Manager,

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The Chedi Hegra to open as first hotel in Saudi Arabia’s UNESCO World Heritage Site of Hegra

Hospitality Net

Situated within Saudi Arabia’s first UNESCO World Heritage Site and opening by Q4 2023, The Chedi Hegra will offer 35 bespoke guest rooms, each with its own distinct connection to the Hegra landscape, a breathtaking testimony of human expression within the natural environment.

Hotels 240
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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AHLA’s Chip Rogers Discusses the Protecting Tennessee Businesses and Workers Act

Lodging

WASHINGTON—Tennessee Governor Bill Lee signed a bill into law—the Protecting Tennessee Businesses and Workers Act. This legislation will prevent local governments from targeting small business owners and workers with harmful regulations on employee work hours, scheduling, and productivity. “We applaud Gov. Bill Lee for signing the ‘Protecting Tennessee Businesses and Workers Act’ into law,” said American Hotel & Lodging Association President and CEO Chip Rogers.

Business 147
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Les Roches brings together the elite of hotel management: almost 200 alumni together for the first time on the Marbella campus

Hospitality Net

The Les Roches School of Hotel Management will bring together 200 former students from 57 nationalities from May 5 to 7 at the Marbella campus. The attendees are part of large hotel and tourism companies, and luxury companies such as Rami Sayess, president of hotel operations Asia Pacific of Four Seasons Hotels and Resorts, Carlos Erburu, general director cluster Thompson & Hyatt Centric Madrid, Madeleine Barck, director of Grand Hôtel Stockholm or Jesús Ernesto Rivera, CEO of Upwind Sarl.

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Southern Hospitality: MMI President and CEO Micajah Sturdivant IV on How He and His Family’s Company Have Evolved

Lodging

Micajah P. Sturdivant IV, president and CEO of Mississippi-based MMI Hospitality Group, says his family’s 1850s roots in farming are consistent with its embrace of the hospitality industry a century later. The family farm has evolved and expanded into the present day, growing cotton, corn, and soybeans in a vertically integrated, technology-focused commercial operation while staying true to its culture and values.

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Euston Square Hotel and SuitePad Partner to Provide Digital and Design-Led Guest Experience

Hospitality Net

The three-star boutique hotel in Central London’s Euston neighborhood is set to modernize guest communication by installing SuitePad in-room tablets customized to reflect the hotel’s unique design.

Hotels 236
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Hodges Ward Elliott Arranges Sale of Marriott Saddle Brook

Lodging

SADDLE BROOK, New Jersey—Hodges Ward Elliott arranged the sale of the Marriott Saddle Brook, a 241-key asset located in the township of Saddle Brook, New Jersey. The property is 20 miles from Manhattan. An HWE team comprised of B.J. Patel, managing director; Jay Morrow, managing director; and Coby Campbell, vice president, brokered the sale of the property on behalf of the seller.

Sales 130
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Arlo Hotels Celebrates The Official Opening of Arlo Chicago

Hospitality Net

Arlo Hotels celebrated the official grand opening of Arlo Chicago, the newest boutique property within the Arlo brand portfolio. The celebration, which included a ribbon-cutting ceremony, welcomed executives from hotel partners Quadrum Global and Oxford Capital Group and representatives from the City of Chicago and official tourism organizations such as Choose Chicago and the Magnificent Mile Association.

Tourism 234
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Kat James Named Vice President Sales for Peachtree Hospitality Management

Hotel News Resource

Before joining Peachtree, James was senior director of sales and head of focused service sales for Sonesta International Hotels. She also held leadership positions with Starwood Hotels & Reports, InterContinental Hotels Group and LodgeWorks.

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The Karl Lagerfeld Macau Opening July 2023

Hospitality Net

The Karl Lagerfeld Macau hotel is a five-star extravaganza at the Grand Lisboa Palace Resort Macau, China, designed by the late fashion mogul and set to open in July 2023.

Resorts 241
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.