Tue.Jun 20, 2023

article thumbnail

Five Best Practices to Increase Market Share and Gain Loyal Guests for Resorts

Lodging

Today’s hospitality markets have new challenges to overcome—especially resorts. No sooner have they begun to regain market share in a post-pandemic world when an economic recession is causing guests to become more cautious of where and when they spend their money and time. The good news is that they continue to spend. According to American Express Global Business, during the third quarter of 2022, business travel reached 71% of pre-pandemic levels.

article thumbnail

Property Manager AvantStay Lays Off 10% of Staff, Third Round of Job Cuts in a Year

Skift Blog

Skift Take: Early in the pandemic, a bunch of property managers handling multi-family buildings went out of business. Many vacation rental property managers have recently faced a softer reckoning, but an inflection point nonetheless.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Extending Stays: Hyatt Launches First Upper-Midscale Brand in the Americas

Lodging

In April, Hyatt joined the ranks of hotel companies expanding into the extended-stay space with the launch of its newest select-service brand, Hyatt Studios. LODGING caught up with Jim Chu, chief growth officer at Hyatt, to learn how the brand came to be and the types of guests Hyatt is aiming to attract. Chu said the company conceived Hyatt Studios after identifying a need among hotel developers and World of Hyatt loyalty members for a […] The post Extending Stays: Hyatt Launches First Up

Branding 264
article thumbnail

‘Glamping’ Grows Up: ULUM’s Bid to Create Approachable Luxury

Skift Blog

Skift Take: Under Canvas's new ULUM brand is going after a well-heeled, outdoors-centric crowd and sees the opportunity sitting between the glitz of Amangiri and the more minimal brand the company created with Under Canvas.

Branding 278
article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Hotelogix partners with KIoT to deliver IoT-based solutions to hotels

Hospitality Net

Hotelogix, a globally leading cloud-based hospitality technology provider, has successfully integrated its Hotel PMS with KIoT, a full-stack IoT platform. This integration will enable hotels with IoT capabilities to offer keyless and contactless services to their guests, enhancing their overall experience.

Hotels 261
article thumbnail

India Daily: Is the Aviation Market Ready to Handle Massive Jet Orders?

Skift Blog

Skift Take: As Indian airlines continue to expand, both in terms of fleet and routes, the country must start to focus on aviation infrastructure to accommodate the growing number of passengers.

More Trending

article thumbnail

Global Travel Recovery Sustains its Momentum

Skift Blog

Skift Take: The Skift Travel Health Index continued to point to a full global travel recovery in May 2023. With 14 out of 22 countries having fully recovered and some overtaking pre-pandemic performance, we anticipate the index to soon significantly surpass 2019 levels.

Travel 258
article thumbnail

Hilton Announces Signing of Koko Beach Resort Ilashe Lagos, Curio Collection by Hilton

Hospitality Net

Expected to open in 2025, the 60‑room stylish resort will be located on Ilashe beach and is the first internationally branded resort on this Atlantic coastline; and the third Curio Collection hotel in Africa.

Resorts 245
article thumbnail

Middle East Small Businesses Amp up Travel and Entertainment Spending

Skift Blog

Skift Take: Mastercard's Travel Industry Trends 2023 report highlights the significance of personalized experiences and flexible payment options in meeting evolving consumer expectations. By prioritizing these factors, travel businesses can cultivate stronger customer relationships, boost loyalty, and thrive in a highly competitive market.

article thumbnail

Ruby Secures Second Hotel in Dublin

Hospitality Net

The Ruby Group, led by CEO and founder Michael Struck, continues to expand its presence in Ireland: after Ruby Molly, which will open in Q3 / 2024 on the Emerald Isle, Ruby has now secured its second project in Dublin. In addition to Germany, Austria, the UK, Switzerland, the Netherlands, Italy and France, Ireland is the eighth brand entry in Europe, with two leases signed in Ireland within a year.

Branding 244
article thumbnail

Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

article thumbnail

This Urban Cowboy Brand of Boutique Hotels Has a ‘Cheers’ Vibe

Skift Blog

Skift Take: The founders are trying to retain the community feeling they established in Brooklyn at properties in the Catskills and East Nashville — and another set to open in Denver this winter.

Branding 258
article thumbnail

Shiji Announces Michelle Silverman as Senior Vice President of Global Accounts, Strengthening Its Hospitality Technology Leadership

Hospitality Net

Shiji, the global hospitality technology innovator, has announced the promotion of Michelle Silverman to the role of Senior Vice President of Global Accounts. Silverman, a long-standing member of the Shiji team, brings extensive industry experience and a proven track record of success to her new position.

article thumbnail

Deadline Day: Skift IDEA Awards 2023

Skift Blog

Skift Take: The 2023 Skift IDEA Awards programme is underway – and there is still time to enter your projects – but you’ll need to be quick. Submit your best projects by June 20 at 11:59 p.m. ET for your last chance to gain valuable recognition as the best in the industry.

257
257
article thumbnail

RateGain’s PULSE powered by Adara suggests: European Travel Market to Witness Remarkable Recovery in 2023, Projected to match the Pre-Pandemic Levels by the End of This Year

Hospitality Net

RateGain Travel Technologies Limited (RateGain), a global provider of SaaS solutions for travel and hospitality, through Adara’s latest Pulse report , shared that the European travel market has experienced a remarkable recovery in the first quarter of 2023, showing promising signs of growth.

Travel 244
article thumbnail

ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

article thumbnail

New Forecast for Travel to U.S.: ‘Significantly Upgraded’

Skift Blog

Skift Take: While normalization of U.S. domestic leisure travel demand was expected, it is the increase in inbound international travel that has the U.S. Travel Association excited.

article thumbnail

Growth Advisors International Network (GAIN) Launches the GAIN Sales 360 Professional Service Pack - A Comprehensive Sales and Business Development Growth-Focused Offering for the Travel and Hospitality Technology Industry

Hospitality Net

The next in a series of optimized professional service pack offerings developed by GAIN Advisors, the GAIN Sales 360 Professional Service Pack, is designed to empower companies within the travel and hospitality industry to optimize their sales processes, partnerships, distribution models, and sales tools to achieve unprecedented growth and success in the ever-evolving market.

Sales 240
article thumbnail

A peek inside the ultra-luxury The Peninsula London ahead of its September opening

Hotel Management

The Hongkong and Shanghai Hotels, Limited, is introducing its latest luxury hotel offering under The Peninsula brand this September with the soft opening of The Peninsula London. The newly-built hotel, located at the juncture of Hyde Park Corner and Wellington Arch, has been designed to embody “the finest British craftsmanship”, according to the owner and operator.

Retail 242
article thumbnail

Shiji Announces Infrasys Cloud POS’s Fiscal Compliance Status in Latin America and Highlights Successful Expansion

Hospitality Net

Shiji, the global hospitality technology innovator, is proud to announce the fiscal compliance of Infrasys Cloud POS in Latin America. In the last 5 years Infrasys Cloud POS has grown exponentially in the Americas. Achieving fiscal readiness is an important step in meeting the demand for the solution.

article thumbnail

A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

article thumbnail

Exclusive: the pub business taking on Sydney’s boutique hotel market

Hotel Management

Sydney-born Public Hospitality Group is perhaps best known for its thriving network of pubs and bars, which includes the likes of The Norfolk Hotel and Maybe Sammy, but over the last 12 months, the business has been investing heavily in its accommodation offering, giving rise to a growing portfolio of boutique lifestyle hotels. “It started with those more traditional pubs where we’ve elevated the food beverage offering and, in some cases, where there’s been those extra floors above,

Business 242
article thumbnail

Radisson Hotel Group opens first serviced apartments offering in Switzerland

Hospitality Net

Radisson Hotel & Suites Zurich, the largest hotel in the greater Zurich region with 447 rooms and serviced apartments, has opened its doors to long-stay guests and short-term visitors alike, giving guests an exciting new stay option while staying in Zurich. This exciting offering marks the debut of Radisson Hotel Group’s first serviced apartments offering in Switzerland.

Services 237
article thumbnail

Expedia Group and Vacasa Execs Discuss the Need for Change: Full Video

Skift Blog

Skift Take: The number of short-term rental platforms is growing rapidly. Remaining successful will mean creating a simple user experience for hosts and travelers.

Travel 246
article thumbnail

Group demand sentiment trends upward, energy/utility costs and airlift capacity remain top challenges among industry experts

Hospitality Net

In Q4 2022, STR launched the Hospitality Industry Sentiment (HIS) survey, a new quarterly study of travel industry professionals. With the second edition of this survey completed in Q1 2023, new insights and sentiment trends reveal a subtly shifting landscape in hospitality experts’ opinions and experiences.

article thumbnail

ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

article thumbnail

WestCap Founder On What’s Next For Short-Term Rentals: Full Video

Skift Blog

Skift Take: The housing shortage is very real. WestCap's Laurence Tosi delves into why the short-term rental market should never be blamed for it.

Market 246
article thumbnail

IRIS showcases new digital dining capabilities at HITEC to supercharge F&B revenue & save resources

Hospitality Net

IRIS, the global provider of digital F&B and guest experience platforms, will be demonstrating their newly released online ordering features during HITEC to showcase how hoteliers can boost F&B revenue by up to 40%.

Revenue 231
article thumbnail

Extended Stay America Suites Huntsville – Madison Opens

Lodging

CHARLOTTE, North Carolina—Extended Stay America announced the opening of the Extended Stay America Suites Huntsville – Madison, located in Madison, Alabama. TGC Group developed the property, and it will be managed by TGC Hospitality Management, both of Wichita, Kansas. “We are excited to welcome the Extended Stay America Suites Huntsville – Madison to our system.

article thumbnail

Asia and Pacific Unite in Support of The International Code for the Protection of Tourists

Hospitality Net

Cambodia, the Maldives and Indonesia have become the newest signatories to UNWTO’s International Code for the Protection of Tourists. At the same time, UNWTO’s Member States across the Asia and Pacific region have adopted the Phnom Penh Declaration on the Code, promoting its dissemination and implementation across the region as a fundamental tool to ensure clear, transparent and efficient frameworks to protect tourists as consumers to foster confidence in travel.

Consumer 228
article thumbnail

Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

article thumbnail

Disney returns to the seas with 2024-25 sailings in Australasia

Hotel Management

Disney Cruise Line has announced a new season of cruises coming to the shores of Australia and New Zealand from October 2024 through February 2025. Returning by popular demand, Disney Magic at Sea will bring enchantment and cherished Disney friends to local shores for a special season of two- to seven-night cruises, sailing from Sydney, Melbourne and Brisbane, Australia, and Auckland, New Zealand on board the Disney Wonder.

Dining 147
article thumbnail

Take Off! Challenge 2023: Turning to the Next Generation of Digital Wizards for AI-enhanced Travel Experiences

Hospitality Net

Accor’s 2023 edition of the TakeOff! Student Challenge asked young people to take part in the future of hospitality ౼ and the results were inspiring. Meet the next generation of leaders behind this year’s winning project and discover their unique approach to an Innovation & Digital topic.

Travel 226
article thumbnail

Qantas commits to Rome for 2024 as direct flights resume from Perth

Hotel Management

Qa ntas has resumed seasonal flights direct from Perth to Rome, marking the return of the popular route for the second year running in time for the European summer, with flights also set to operate in 2024. The flights will operate three days per week with the airline’s Boeing 787 Dreamliner aircraft until 3 October 2023, offering more than 22,000 seats between Australia and Italy over a four-month period.

Tourism 147
article thumbnail

Marriott International Commits to Hiring More Than 3,000 Refugees Globally by 2026

Hospitality Net

Today, on World Refugee Day, Marriott International announced it has committed to hiring more than 1,500 refugees throughout its European region by 2026. This follows Marriott’s commitment to hire over 1,500 refugees by 2025 in the United States. Marriott President and CEO Anthony Capuano announced Marriott’s hiring commitment during the Tent Partnership for Refugees European Business Summit this week.

Hiring 222
article thumbnail

How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.