Tue.Mar 21, 2023

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Gen Z Is Influencing Hotels to Rethink Strategies: A Skift Deep Dive

Skift Blog

Skift Take: Gen Z is poised to become the future of travel. So it's time to separate the hype from the reality. It's also time for hoteliers to level up their design and marketing games.

Marketing 306
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Selecting an Extended Stay Franchise Brand

Lodging

The extended stay segment has shown great resiliency through the pandemic and in challenging economic times as a strong performer, outpacing many transient hotels and garnering great interest from franchisors and investors. The demand and emergence of new mid-price and economy hotels in the U.S. extended stay hotel segment signals tremendous growth opportunities ahead.

Branding 279
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Exclusive: inside Fairmont Vancouver Airport, once more named best airport hotel in North America

Hotel Management

The stylish and popular Fairmont Vancouver Airport has again been named the best airport hotel in North America at the 2023 World Airport Awards last week (Mar 13). Fairmont Vancouver Airport is the only soundproofed, luxury hotel and spa located within Vancouver’s International Airport and it offers stunning floor-to-ceiling mountain and runway views, fitness and wellness amenities and diverse dining choices.

Dining 279
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Events in Abu Dhabi Will No Longer Pay Tourism Tax

Skift Blog

Skift Take: In its effort to position itself as a destination for large-scale events and conferences, Abu Dhabi has been investing in world-class venues. And now it's incentivizing event planners even more by scrapping a 10 percent tax.

Events 264
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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‘Architectural elegance’: $120 million Palm Beach hotel gets green light

Hotel Management

Palm Beach is set to welcome a 126-room lifestyle hotel in 2025 after development approval was granted to Gold Coast luxury property group, Steer Developments, for a $120 million project. The six-storey Palm Beach Hotel, at 1081-1089 Gold Coast Highway in Palm Beach, will feature state-of-the-art amenities, including a rooftop pool, gym, spa, and in-house dining.

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Kayak Co-Founder Paul English Is Launching New App as an Alternative to ‘Garbage’ Restaurant/Hotel Reviews

Skift Blog

Skift Take: The advent of user reviews in travel was a disruptive and positive force, and they in turn may indeed get upended or greatly modified as new technologies take hold.

Travel 246

More Trending

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Intrepid Travel Narrows Losses With Record-Breaking Bookings

Skift Blog

Skift Take: Intrepid Travel has hinged its return to profitability on continuous investment into product innovation and its people. Now, a record-breaking start to 2023 sees it turn the dial from revival to thrive mode.

Travel 246
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Baird/STR Hotel Stock Index Fell 2.5 Percent in February 2023

Lodging

HENDERSONVILLE, Tennessee, and MILWAUKEE—The Baird/STR Hotel Stock Index fell 2.5 percent in February to a level of 5,541. “Hotel stocks—just like the broader market—pulled back in February as the focus turned to earnings and initial 2023 outlooks,” said Michael Bellisario, senior hotel research analyst and director at Baird. “The global hotel brand stocks, while down slightly during the month, outperformed the S&P 500 on the heels of strong fourth-quarter earnings reports and guidance that

Hotels 163
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Europe Still Can’t Count on Chinese Tourists for a Busy Summer Season

Skift Blog

Skift Take: Chinese outbound flight bookings to Europe during March and August are only 32 percent that of pre-pandemic levels. Not great news for destinations across the continent. Bring on the Americans.

Business 246
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ECHO Suites Extended Stay by Wyndham Has Over 200 Hotels in Development Pipeline

Lodging

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts announced the continued expansion of its ECHO Suites Extended Stay by Wyndham brand, which in just one year, now has more than 200 hotels in its development pipeline. Outpacing initial growth expectations, the developer-driven brand caters to the extended-stay market, which continues to outperform other industry segments.

Pipeline 163
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Tech That Could Prevent Lost Luggage

Skift Blog

Skift Take: Today’s edition of Skift’s daily podcast looks at lost luggage technology, a shipping container hotel, and a massive investment in Indian aviation.

Hotels 246
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Mumford Company Celebrates 45th Year in Service

Lodging

NEWPORT NEWS, Virginia—Mumford Company is celebrating its 45th anniversary this year, and Senior Principal David Mumford, along with Managing Principals Ed James and Steve Kirby, are each celebrating their 40th year in the hospitality industry. As a company working on the sale of focused service and select-service hotels, Mumford Company has grown from a family business that started in 1978 to a national operation backed by experience.

Services 148
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U.S. Airlines Insist Demand Still Red Hot: But for How Long?

Skift Blog

Skift Take: U.S. airlines all say that demand continues to stay super strong as they look ahead to spring and summer. But just how long will the happy demand story persist and might the party be ruined by rising costs?

Travel 246
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Extended Stay America Enters Agreement for Eight New Properties With Bask Development

Lodging

CHARLOTTE, North Carolina—Extended Stay America announced that it entered into an agreement with BASK Development for eight new Extended Stay America Premier Suites located throughout Florida. “We are excited to welcome BASK Development as a new owner of Extended Stay Premier Suites brands,” said Mark Williams, managing director, franchise development, Extended Stay America. “Franchising continues to play a large part in Extended Stay America’s development strategy, and w

Branding 148
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Skift India Daily: India’s Airlines Projected to Report Nearly $2 Billion in Losses

Skift Blog

Skift Take: Supply chain issues and crew shortage continue to dog the recovery of the world's fastest-growing aviation market.

Marketing 246
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Married To Hospitality

Lodging

What initially inspired you to get into the hospitality business? This is such a great question for hospitality leaders because so many of us didn’t know we were destined for a career in hospitality. When I was in college, my brother got engaged. As we were planning the wedding, I had the opportunity to meet the catering director at the Marriott in San Antonio, Texas, who showed me the hotel and educated me on the business. […] The post Married To Hospitality appeared first on LODGING Maga

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One Week Until THE Leading Hospitality Industry Conference

Skift Blog

Skift Take: It’s not too late to reserve your seat today at the top thought leadership conference in the hospitality industry: Skift’s Future of Lodging Forum.

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InterContinental Sydney transforms rooftop bar with British artist Claire Luxton

Hotel Management

IHG’s InterContinental Hotels and Resorts will introduce a series of immersive experiences in Australia, Japan and Singapore, including a NFT (non-fungible token) exhibition. From March 14 to April 1, 2023, the recently renovated Aster Bar at Intercontinental Sydney will be decked out with colourful floral and sensory installations, curated in partnership with British artist Claire Luxton.

Resorts 130
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Four Blended Traveler Expectations & How Tech Can Help You Meet Them

Hospitality Tech

As the economic outlook of the country changes and consumers seek out more cost-effective ways to live and work, the trend of bleisure travel will only continue to rise.

Travel 118
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Voyages reopens Outback Hotel following major refurbishment

Hotel Management

The former Outback Pioneer Hotel has reopened as the Outback Hotel and Lodge at Ayers Rock Resort following a multi-million-dollar refurbishment led by Voyages Indigenous Tourism Australia. The property’s first refurb in more than 20 years sees the addition of new furniture and soft furnishings, upgraded guestrooms and a major renovation of the swimming pool and surrounding public areas.

Tourism 130
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Unlock the Power of Guest Feedback with STAAH ReviewMinder: A Must-Have Tool for Hotels

STAAH

In today’s digital age, online reputation is crucial for the success of any business, especially for hotels. STAAH ReviewMinder is a comprehensive online reputation management tool that can help hotels manage their online reputation and improve guest satisfaction. With its numerous features, STAAH ReviewMinder provides hoteliers with valuable insights into guest feedback, enabling them to make data-driven decisions to improve their services and boost their online reputation.

Hotels 98
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Fashion forward: Pullman makes its arrival on Singapore’s Orchard Road

Hotel Management

Accor’s Pullman Hotels and Resorts has made its Singapore debut with the opening of Pullman Singapore Orchard last week. Located on the famous retail district of Orchard Road, the hotel features 326 fashion-forward rooms and suites in nine configurations; a fitness centre and outdoor swimming pool with a swim-up bar. “Singapore is a trendsetting city that has evolved from an Asian economic hub into a vibrant global tourism destination. said Accor Chief Executive of Southeast Asia, Japan and Sout

Dining 130
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Introducing La Valise Tulum – luxury hospitality in the jungle

Hotel Designs

Hotel Designs Introducing La Valise Tulum – luxury hospitality in the jungle Introducing La Valise Tulum – luxury hospitality in the jungle The Mexican collection of boutique hotels, Namron Hospitality, opened its fifth luxury hotel in Tulum – La Valise Jungle – comprising 11 brand new suites on the jungle side of Tulum Beach… After successfully opening La Valise Mexico City , Tulum captured the heart of hotelier Yves Naman.

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TFE introduces Adina to Switzerland with Geneva opening

Hotel Management

TFE Hotels has opened its first hotel in Switzerland, Adina Apartment Hotel Geneva, located in the country’s first international hotel hub. The Geneva hotel has an Australian flair with interiors by Aussie designer Andrew Parr, from SJB Melbourne, and in-room chairs by Melbourne designer Chris Connell. The opening brings TFE’s European portfolio to 18 hotels – around 2760 keys – and the company has plans to expand further throughout Europe in the coming year.

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Editor’s pick: what Bette launched at ISH 2023

Hotel Designs

Hotel Designs Editor’s pick: what Bette launched at ISH 2023 Editor’s pick: what Bette launched at ISH 2023 Bette, the specialist for bathroom products made from titanium steel, dropped two major gamechangers for hotel designers at ISH: a simplified shower tray and new sleek washbasins… Last week, ISH 2023 in Frankfurt showcased a plethora of innovative products to enter the contract bathroom market.

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Encore and W Sydney Are Set to Electrify the Event Landscape

Hotel Management

Leading event production company, Encore Event Technologies, have today announced a new agreement with W Sydney, appointing Encore as the hotel’s event production partner. The agreement incorporates innovative event services including the latest hybrid solutions to elevate the client experience. With a reputation as a leader in event production, and creative and industry leading technical solutions, the Encore team will strategically focus on W Sydney’s clients and customer service needs.

Events 130
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Naomi Heaton on disrupting the hospitality market

Hotel Designs

Hotel Designs Naomi Heaton on disrupting the hospitality market Naomi Heaton on disrupting the hospitality market Naomi Heaton, CEO and Founder of The Other House, joined the Hotel Hypnos podcast to discuss what it takes to become a ‘real disrupter’ on the hotel hospitality scene… When The Other House South Kensington opened in 2022, designed by Bergman Design House with architecture by Falcon Chester Hall , the hospitality industry applauded Naomi Heaton’s vision to comb

Market 98
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Leisure Real Estate Advisors arranges sale of NE Holiday Inn Express

Hotel Business

Leisure Real Estate Advisors LLC has arranged the sale of the Holiday Inn Express Fremont located in Fremont, NE. Built in 2003, the 94-key hotel was listed for $9.6 million. Fremont is situated along the Platte River, about 40 miles from downtown Omaha. The hotel is among the highest performers for the Express brand in the IHG system, according to the company.

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How Guest Reviews Impacted Hotel Performance in 2022 - By Catalina Brinza

Hotel News Resource

TrustYou looked at the global and regional top and bottom categories that impacted hotels’ performance the most in 2022. Discover key findings from 128 million guest reviews.

Hotels 98
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Four Blended Traveler Expectations & How Tech Can Help You Meet Them

Hospitality Tech

As the economic outlook of the country changes and consumers seek out more cost-effective ways to live and work, the trend of bleisure travel will only continue to rise.

Travel 98
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i