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The sooner you identify and plan for the major trends and changes in the industry, the better chance you'll have to improve your guests' experience, drive direct bookings, and succeed in 2023.
What is today’s workforce looking for from employers? Health benefits? Flexibility? Long-term financial security? Career support? Yes, yes, yes, and yes. For hospitality employers looking for ways to draw in new talent and keep existing employees, here are the benefits most meaningful for today’s workers: Robust Retirement Support Flexible Healthcare Paid Time Off (without strings attached) Childcare Benefits Career Development Multi-faceted Mental Health Support Learn more below, or find even m
Make Maligne Lodge your home base to explore the Rockies around Jasper, Alberta. You can hike, ski, raft, or take a wildlife tour. When you’re done, you can return to a clean, cozy room with high-speed internet and cable TV. Some rooms are even pet friendly–Fido wants to go hiking too!
Hotel Designs The reimagining and renovation of The Omni Homestead Resort The reimagining and renovation of The Omni Homestead Resort The Omni Homestead Resort, America’s first resort, is currently undergoing a property-wide renovation. WATG and interiors studio Wimberly Interiors is collaborating with The Omni Hotels & Resorts’ design team to honour the legacy and carry it into the future… Welcoming travellers since 1766, The Omni Homestead Resort is one of America’s most
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel management is a complex and challenging task requiring business acumen and customer service skills. In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.
Hotel Designs Listen now: sustainability in materials explored on DESIGN POD Listen now: sustainability in materials explored on DESIGN POD Richard Holland, Director and Co-Founder of Holland Harvey Architects, joins Editor Hamish Kilburn to discuss sustainability in materials for the first episode to drop in series four of DESIGN POD… The mantra of DESIGN POD series four, sponsored by Geberit and produced by Mel Yates , is to unapologetically ‘cut through the noise’ in design
Aimbridge Hospitality has expanded its managed portfolio with the addition of nine properties to its Select Service operating division. The hotels, owned by Neema Hospitality , are located across Maryland, Pennsylvania and West Virginia, and aggregate to 774 guestrooms. “Our select-service team is committed to achieving meaningful results for owners through our management of their properties, providing unmatched value and support as a true partner while delivering exceptional service to guests,
Aimbridge Hospitality has expanded its managed portfolio with the addition of nine properties to its Select Service operating division. The hotels, owned by Neema Hospitality , are located across Maryland, Pennsylvania and West Virginia, and aggregate to 774 guestrooms. “Our select-service team is committed to achieving meaningful results for owners through our management of their properties, providing unmatched value and support as a true partner while delivering exceptional service to guests,
Hotel Designs Product watch: Marvel Travertine from Atlas Concorde Product watch: Marvel Travertine from Atlas Concorde Marvel Travertine is a collection with an extremely realistic look inspired by one of the most precious stones in Italian history… Starting from the initial development, Atlas Concorde collections are conceived to create stylistic continuity between indoor and outdoor spaces capable of interpreting and suggesting styles and languages consistent with design projects.
Canary Technologies , a hotel guest management system, conducted a survey of 1,000 recent hotel guests and 300 hotel workers to uncover guest tipping behavior in hotels. While tipping in the service industry is a well-established American custom and an essential part of worker wages, tipping in the hotel industry lacks transparency. The survey results show that tipping in hotels is less prevalent than other service industries. partly due to friction in the current tipping process.
5 reasons your property should implement a branded mobile casino app Hospitality technology dates back to 1894 when the Netherland Hotel in New York City introduced the first in-room telephones for its guests. Needless to say, we’ve come a long way since then. Smartphones and other hotel mobile tech, such as smart-room tablets, have changed the way the hospitality industry communicates with and serves its guests.
Press release Revinate releases its 2023 benchmark report for the hospitality industry Your Content Goes Here The annual report includes data from more than 10,000 hotels worldwide, with benchmark metrics across channels such as email, text, voice, and web. March 2023 | Revinate SAN [.] The post Revinate releases its 2023 benchmark report for the hospitality industry appeared first on Revinate.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Following the announcement of bringing the best real estate talent for its growth plans and new multiple project launches this year, Samana Developers today announced the appointment of a real estate expert, Ms Najmeh Jafari, as General Manager.
BHN speaks to Sabine Schaffer, managing partner and CEO of Europe at Pro-invest Group , to learn more about the investment landscape, the role of ESG, and value-add opportunities. Filmed at the Gulf & Indian Ocean Hotel Investors’ Summit (GIOHIS) 2023. The post GIOHIS 2023: Sabine Schaffer, Pro-invest Group appeared first on Boutique Hotel News.
The American Hotel & Lodging Association is hosting the inaugural “General Manager Summit at The Hospitality Show” June 28 at the Venetian Resort Las Vegas.
BHN speaks to Alastair Thomann, CEO at Generator , to talk about the company’s recovery and opportunities to expand in the Middle East. Filmed at the Gulf & Indian Ocean Hotel Investors’ Summit (GIOHIS) 2023. The post GIOHIS 2023: Alastair Thomann, Generator appeared first on Boutique Hotel News.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Following the announcement of bringing the best real estate talent for its growth plans and new multiple project launches this year, Samana Developers today announced the appointment of a real estate expert, Ms Najmeh Jafari, as General Manager.
Worldwide: Travel technology startup hivr.ai has integrated with meetings and events technology provider Cvent to automate the RFP process. A first iteration of the integration is expected to launch in the first half of 2023. It will allow hivr.ai users to automate responses to meeting and group booking requests coming from Cvent. Event planners which use Cvent will have access to room rates and availability for hotel rooms, meeting space, food and beverage, as well as equipment, across all ho
The first Momentus hotel in Asia will be officially opened on 1st March 2023. Momentus Hotel Alexandra is a 442-key property that will reimagine the guest experience with a rich set of features and amenities targeted at the new traveller in the post-pandemic era.
A joint venture between NewcrestImage and Hospitality Capital Partners (HCP) has completed the acquisition of 11 hotels in seven states with a total of 1,551 rooms in a transaction handled by Al Calhoun and Mark Fair at CBRE in Atlanta. The properties are 10 Courtyard and one Residence Inn hotels in Georgia, Massachusetts, New York, Oklahoma, Pennsylvania, Texas and Virginia.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
OTO Development , part of The Johnson Group , has purchased and will operate the newly opened AC Hotel by Marriott St. Petersburg Downtown. “This AC Hotel is the perfect complement to St. Pete’s lively downtown vibe,” said GM Ben Walters. “The overall design balances form and function, while small details provide an authentic sense of place. Whether you’re in town to work or play or a bit of both, we’re an easy walk to everywhere—but with our lively AC Lounge in the lobby and our rum-drenched re
1 Hotels, the mission-driven luxury lifestyle hotel brand founded by hospitality visionary Barry Sternlicht, announces the opening of 1 Hotel Hanalei Bay, its flagship nature-and-wellness-focused island oasis overlooking a storied stretch of Kauai’s North Shore. Guests seeking solace and serenity at this sustainable sanctuary can swim, snorkel, bike, paddle, kayak, soak up the sun and surf off a legendary beach where Native Hawaiians lived in harmony with nature for generations and a laidback su
1 Hotels , the luxury lifestyle hotel brand founded by Barry Sternlicht, has opened 1 Hotel Hanalei Bay, its flagship nature-and-wellness-focused island resort overlooking Kauai’s North Shore in Hawaii. “Hanalei Bay is the culmination of everything we’ve sought to achieve with the 1 Hotels brand,” said Sternlich, founder/chairman, 1 Hotels. “What makes the opening of this property such a special moment for me is that my family and I vacationed in the area for decade
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
The launch of the 123-room, design-led Vibe hotel signifies the completion of the Flinders East precinct, more than twenty years in the making by its South Australian developers, GuavaLime and Loucas Zahos Architects. TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick, said he was proud to bring Vibe Hotels’ distinctive style of Australian hospitality to Adelaide and to the Flinders East Precinct.
US: Third-party licensing and property management company , Staypineapple Hotels Inc., has appointed Ángel Redondo Tena to the organisation’s business development team. Redondo Tena brings over 20 years of experience sourcing, underwriting, negotiating and creating hotel concepts globally. Most recently, he held the position of VP of real estate at Jurny Hospitality , where he spent three years closing over 30 management agreements and tripling the Jurny portfolio.
Ultra-luxury cruise line Seabourn announced the appointment today of Natalya Leahy as the business's new president. Leahy, whose seven years with Holland America Group included operational oversight of Seabourn, succeeds Josh Leibowitz who is leaving the brand to pursue new opportunities.
EU: Hospitality developer, owner and operator , PPHE Hotel Group, is in advanced discussions to launch a European Hospitality Real Estate Fund of up to €250 million equity. PPHE intends to participate in the fund, up to €50 million in cash and/or assets, with a cornerstone investor participating up to €75 million (with an upper limit of 49 per cent participation).
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
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