Tue.Aug 22, 2023

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Victoria’s leading hotels recognised at Accommodation Awards

Hotel Management

Victoria’s top accommodation providers and venue staff have been honoured at the 2023 Victorian Accommodation Awards for Excellence , held in Melbourne last week (Aug 17). Hosted by the Accommodation Association (AA), a record 350 venue and individual nominations resulted in a record crowd of 1,000 hoteliers, suppliers to industry and broader Victorian hospitality and tourism sector industry stakeholders, including Minister for Tourism, Sport and Major Events, Steve Dimopoulos and Shadow Minist

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WaterWalk names Jim Anhut interim president

Hotel Business

WaterWalk has appointed Jim Anhut as interim president/chief development officer to support the strategic expansion of its next-generation product. Introduced to the company’s board of directors in January 2022, he brings more than 35 years of industry experience, including having worked alongside WaterWalk’s late founder, Jack DeBoer, in his early career.

Dining 98
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SiteMinder helps The Phala Group optimise channel management and boost revenue

SiteMinder

For guests wanting to experience a vacation like no other, The Phala Group is the place to go. Located on the Island of the Gods, The Phala Group promises a rich, cultural, and fun experience. Established in 1988, The Phala Group has three hotel and resort properties; namely Sri Phala Resort & Villa Sanur, Rama Phala Resort & Spa Ubud, and Radha Phala Resort & Spa Ubud.

Revenue 98
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Robert Butler named Sage Hotel Management COO

Hotel Business

Sage Hotel Management , a Sage Hospitality Group company, has promoted Robert Butler to EVP/COO. In this role, he has complete oversight of Sage’s growing portfolio of more than 60 independent, branded and soft-branded hotels in 16 states and the District of Columbia, with SVPs and VPs of the company’s Independent Hotel Collection, Premier Collection and Upscale Collection all reporting to him.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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PwC Manhattan Lodging Index Q2 2023

Hotel News Resource

The rate of growth in occupancy, average daily rate and revenue per available room decelerated considerably in Q2, with room rate fatigue effecting growth in the higher-priced hotel categories.

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WTTC: Capital investment in travel & tourism to reach nearly $1T

Hotel Business

The World Travel & Tourism Council’s (WTTC) Travel & Tourism Economic Impact 2023 Global Trends Report has revealed an encouraging resurgence in travel & tourism investment, overcoming pandemic setbacks and signaling a strong return to growth. From 2010-2019, investment grew steadily at 4.3% CAGR, growing from $754.6 billion in 2010 to $1.1 trillion in 2019, or 4.5% of all economy-wide investment.

Tourism 98

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Stepping inside Vida Dubai Marina

Hotel Designs

Hotel Designs Stepping inside Vida Dubai Marina Stepping inside Vida Dubai Marina With interiors by LW Design, Vida Dubai Marina is a lifestyle destination in the enviable location adjacent to the Yacht Club, with unparalleled views of the Dubai Marina. Home to the new Vida Hotels and Resorts by Emaar, we stepped inside to take a look… The intuitive urban hub offers convenience, comfort and sensory stimulation to the next generation of entrepreneurial minds to stay, play and connect.

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5 best ways to increase repeat guests at your hotel

Mews

Are you looking to increase repeat guests at your hotel ? Customer retention is one of the pivotal metrics for hoteliers because it indicates how well you're performing. Happy guests are more likely to return and become regulars. Loyal guests also cost less – you only have to invest once in acquiring them, which can be one of the most expensive fixed costs in the hotel business.

Hotels 95
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Hyatt Place Vijayawada Hotel Opens in India

Hotel News Resource

Article - Hyatt Place Vijayawada Hotel Opens in India - The centrally located 81-room property is a short drive away from the Vijayawada International Airport

Hotels 98
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How digital transformation is facilitating servitization in the hospitality industry

eHotelier

Hoteliers should not digitize just for the sake of it but rather adopt those technologies that increase their market pull and improve their bottom line.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Bob W: A Technology Company Operating a Hospitality Brand

Hospitality Tech

Niko Karstikko, co-founder and CEO of the aparthotel Bob W discusses how it’s using technology to create a new type of hospitality.

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Travel Trends and Guest Expectations by Generation

Webrezpro

It’s a tall order to find common ground in a group of people born between 1946 and 2012. Spanning four generations, Baby Boomers, Gen X, Gen Y/Millennials, and Gen Z play influential roles in shaping the travel industry for different reasons.

Travel 80
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8 practical tips to increase your hotel’s occupancy rates

STAAH

With a little creativity and lots of data and insights, low occupancy periods can be more efficiently managed Low occupancy is largely driven by seasonality with off-peak times being marked by fewer bookings and even lower forward bookings. An economic downturn, natural calamity or events like a pandemic make a hard situation worse. Not only does low occupancy result in lower revenue, but it also affects cash flow – sucking out much-needed liquidity for a hotel to pay for ongoing fixed costs.

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Hotel Economics: The Role of Supply and Demand in Setting Rates

Demand Calendar

Some hoteliers and owners want to beat the market. They are not satisfied with their fair share of the market. Instead, they want to steal market share to increase their profits and give the owners a higher return on investment. If you are one of those, this blog post is for you. The big question is how you beat the market. First, let's kill the myths that hotels follow the same economic theories as any other business.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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3 Steps to Implement Customer Data into Your Hotel Marketing Strategy

Refine

Being able to adapt quickly to market demands is a skill many hotel marketers should make an effort to master. And in this digital age, it never hurts to be more data-driven in your overall business strategy. One way to do this is by utilizing customer data in your marketing. By collecting, analyzing, and using The post 3 Steps to Implement Customer Data into Your Hotel Marketing Strategy appeared first on Revfine.com.

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Nomadix Hospitality Leader Mike Gray Named to HTNG Vendor Advisory Council

Hospitality Tech

Serving AHLA, Hotel Community to Address Technology Advancements Through Third Council Term.

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5 best ways to increase repeat guests at your hotel

Mews

Are you looking to increase repeat guests at your hotel ? Customer retention is one of the pivotal metrics for hoteliers because it indicates how well you're performing. Happy guests are more likely to return and become regulars. Loyal guests also cost less – you only have to invest once in acquiring them, which can be one of the most expensive fixed costs in the hotel business.

Hotels 52
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STUDY: Gen Z Entrepreneurs in Canada Believe They Have Better Opportunities Than Previous Generations

Hospitality Tech

Technology is a big factor in growing these businesses from part- to full-time, with 79% of respondents saying they consider technology tools, such as payment processing, essential to starting a business.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Air Canada Named Favourite Airline in North America

Hotelier Magazine

MONTREAL — Air Canada has been recognized for the fifth-consecutive year by Trazee Awards as North America’s favourite airline for 2023. “Travel connects people, families, cultures and communities, and Air Canada is thrilled to be recognized again by this important and discerning demographic as their favourite airline in North America. We’re continuing to introduce more product and service upgrades in lounges, food, beverages, onboard entertainment and digital options to offer

Travel 52
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CA Casino Adds Knightscope Robots

Hospitality Tech

The K1 Autonomous Security Robot operates 24/7 and has facial recognition which, in the case of casinos, may be used to identify VIPs, advantage players and known trespassers.

Casinos 52
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IHG Launches New Midscale Conversion Brand

Hotelier Magazine

MISSISSAUGA, Ont. — IHG Hotels & Resorts (IHG) has launched its new midscale conversion brand, Garner – an IHG Hotel. With a promise to deliver ‘easy going stays that get you on your way,’ Garner is designed for value-driven travellers of all ages who want a reliable and relaxed experience. The brand will offer an affordable price point alongside the things that guests value most, such as a convenient location, a sound night’s sleep, and a great, complimentary hot breakfast — all at a

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Fourth Partners with Pendella to Bring Individual Life Insurance Benefits to Restaurant Employees

Hospitality Tech

Pendella's branded life insurance technology seamlessly merges with Fourth's workforce solution platform to create a completely digital process to shop, compare and buy financial coverage.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Soho Boutique Hotels Selects Amadeus as Distribution Partner to Increase Travel Agency Bookings and Revenue

Amadeus Hospitality

The Spanish hotel chain has implemented iHotelier® GDS to enhance its connectivity to corporate travel agencies and build its online presence August 22, 2023 – As corporate travel returns, hoteliers are re-examining their strategies to target and win this share of business. A strong distribution mix is essential to reach travelers and travel agents on the channels where they actively shop and book.

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Metasearch Pricing Models Explained

gcommerce

As metasearch continues to expand into one of your most important channels for direct revenue, it’s important to understand your choices in terms of pricing models. At Metadesk, we talk to hoteliers every day and have encountered a wide variety of various pricing models for metasearch advertising. Here’s a handy breakdown of pricing models you might consider, or in some cases, be stuck with.

OTA 52
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Hotel Paradox, Autograph Collection welcomes Stefen Shatto as Executive Chef

eHotelier

Hotel Paradox, Autograph Collection has selected Stefen Shatto as executive chef to oversee Solaire Restaurant + Bar in addition to banquets, catering, and in-room and poolside dining at the 170-room boutique hotel. Born in Santa Cruz, Calif., raised on a farm in Iowa, and trained in Italy, Stefen brings his distinct culinary perspective rooted in quality agriculture, sustainability, flavor, presentation and a culture of community to reinvigorate the concept of “expect the unexpected.

Dining 52
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Extended Stay America Premier Suites adds Idaho property

Hotel Business

Extended Stay America has opened the Extended Stay America Premier Suites Boise-Meridian in Meridian, ID. RREAF Holdings developed the property, and Aimbridge Hospitality manages it. The four-story, 124-room, newly constructed property features free WiFi, free healthy breakfast, premium cable, a fitness room, onsite guest laundry and Extended Stay America’s signature lobby with additional vending options.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Max Spangler appointed Vice President of Technology at Charlestowne Hotels

eHotelier

Leading hospitality management company Charlestowne Hotels announces the promotion of Maxwell Spangler to Vice President of Technology. During his 10-year tenure at Charlestowne, Spangler has overseen the strategic growth of the company's evolving tech stack and road map, developing and deploying new software and systems, and identifying continued opportunities for innovation.

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IHG adds Lori Tirado

Hotel Business

IHG Hotels & Resorts has hired hotel finance veteran Lori Tirado to fill a new role as director of capital markets. In this role, Tirado focuses on building debt-broker and lender relationships that ultimately help secure capital for hotels owned, managed or licensed by IHG. Tirado joins IHG with nearly 20 years of mortgage banking and lending experience.

Hiring 52
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Upscale and Upper Midscale Brands dominate China’s Hotel Construction Pipeline at Q2 ‘23

eHotelier

As seen in the most recent Construction Pipeline Trend Report for China from Lodging Econometrics (LE), the country’s pipeline stands at 3,666 projects/678,965 rooms. At the close of the second quarter, the total pipeline is slightly less than the all-time high of 3,711 projects/704,101 rooms set in the second quarter of 2022.

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Explore MICE Tourism Opportunities in Hospitality Industry for Your Hotel

eZee Absolute

Introduction: In the world of hospitality, where innovation and adaptability are key to success, staying ahead of industry trends is not just a choice; it’s a necessity. As hoteliers, you constantly explore avenues to enhance guest experiences , streamline operations, and enrich your property’s standing. Within this journey toward excellence, there’s an exceptional opportunity that often lies beyond the traditional boundaries of leisure travel.

Tourism 52
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.