Mon.Aug 07, 2023

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InterContinental Sydney introduces contemporary ground floor brasserie

Hotel Management

InterContinental Sydney opens its ground floor restaurant Pont Brasserie this week, led by French-trained Head Chef John Lyons. The latest addition in a broader transformation of Sydney’s sandstone quarter into one of the city’s most dynamic dining precincts, Pont Brasserie will offer contemporary brasserie-style dishes with a twist. With an entrance on Bridge Street – “Rue du Pont’’ in French – the restaurant design features deep rich tones with heritage features and dark timber floors.

Dining 246
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As Last-Mile Prices Rise, Autonomous Solutions Soar

Hospitality Tech

Restaurants must find ways to offer convenient and cost-effective delivery to provide customers with the instant gratification and affordable delivery options they expect despite economic factors.

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The Star Brisbane shares first look of hotel rooms and restaurant offering

Hotel Management

The Star Brisbane has peeled back the curtain on its hotel and entertainment offering ahead of a staged opening from April 2024. The Star Brisbane forms part of the AU$3.6 billion Queen’s Wharf Brisbane precinct, featuring more than 50 new venues including four luxury hotels, an array of restaurants and bars, entertainment and luxury retail. The Star Grand, River Suite The hotel offerings will include The Star’s signature luxury five-star resort, The Star Grand.

Retail 246
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Hotels in the 2030s: Perspectives from Accor's C-suite

Hotel News Resource

Article - Hotels in the 2030s: Perspectives from Accor's C-suite - Three hospitality executives envision a future in which hotels are sustainable, tech-enabled hubs for travelers and locals alike.

Hotels 98
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Key appointments: Ovolo, Marriott, IHG

Hotel Management

Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. Ovolo’s Group Director of Marketing Stephen Howard will relocate to Hong Kong to work alongside Founder and Executive Chairman, Girish Jhunjhnuwala, with a focus on future branding and group initiatives.

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How to create a trusted hospitality employer brand

eHotelier

In this industry where competition for skilled employees is fierce, it’s becoming more important for employers to demonstrate to candidates that they are a place where people want to work.

More Trending

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A utopian dream bathroom, designed by AXOR and Masquespacio

Hotel Designs

Hotel Designs A utopian dream bathroom, designed by AXOR and Masquespacio A utopian dream bathroom, designed by AXOR and Masquespacio AXOR invited Valencia-based design studio Masquespacio and the studio’s founders — Ana Milena Hernández Palacios of Columbia and Christophe Penasse of Belgium — to design a bathroom concept for a unique hotel suite that embodies their vision of personal luxury… With the ‘Make It Yours!

Travel 98
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Toast Launches Catering & Events Platform

Hospitality Tech

End-to-end solution is designed to optimize the lengthy event planning and execution process, with features to improve the experience for operators and guests alike.

Events 98
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Visioning 2023: Sourcing Green: Sustainable Procurement in Hospitality - By Gareth Fraser

Hotel News Resource

When we look at the hospitality ecosystem and, more specifically, the procurement supply chain, which directly informs the experience hotels offer to their guests, we recognize a significant opportunity to create positive change.

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Case study: LedsC4 light up Hotel Plaza

Hotel Designs

Hotel Designs Case study: LedsC4 light up Hotel Plaza Case study: LedsC4 light up Hotel Plaza With the goal of creating a welcoming and sophisticated ambience in the hotel lobby, LedsC4 collaborated with Equipo Creativo to enhance the architectural beauty and highlight the decorative details of the space… Lighting up the lobby at the prestigious Hotel Plaza in Barcelona, the designers selected from the Candle collection by LedsC4, which, with its elegant and delicate design, was perfectly

Hotels 98
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Hotel Distribution Channels: Mastering the Strategies for Success

Hotelogix

Maximize your hotel's bookings with this complete guide to hotel distribution channels. Understand different channels, strategies, and best practices for success.

Hotels 98
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Peter Strebel named RateGain Americas president

Hotel Business

RateGain Travel Technologies Limited , a global provider of SaaS solutions for travel and hospitality, has appointed Peter Strebel as its new president to lead the Americas region. Strebel, a two-time CEO, was the chairman of Omni Hotels & Resorts in his last role, providing strategic counsel to the company before serving as the company’s former president, chief marketing officer and SVP, sales.

Scale 98
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Why Marcomms is More Important Than Sales: Changes in B2B Buying and Selling - By Ryan Haynes

Hotel News Resource

In the age of information and the internet, B2B buyers now do a lot more independent research before engaging with a sales team. This changes the way businesses can interact with their prospects, and blurs the lines between sales and marketing. Here’s a closer look at how and why marcomms is becoming more important than sales.

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A Recipe for Success: Restaurants Investing in Tech

Hospitality Tech

Today’s technology allows operators to have valuable guest insights so they can deliver unforgettable experiences - all they must do is invest in the proper platforms and software programs.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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How Digital Transformation is Facilitating Servitization in the Hospitality Industry

Hotel News Resource

The hospitality industry is currently undergoing a digital transformation that is raising the bar for customer service. Modern guests are looking for a hotel experience that puts their needs first, starting with the selection of the destination. They crave novel experiences, expedient customer service, and the ultimate level of comfort, among other things.

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Service Recovery Tips for Independent Hoteliers

Webrezpro

“You can’t win an argument. If you lose it, you lose it; and if you win it, you lose it.” – Dale Carnegie Have you ever encountered an unsatisfied guest? Let’s not dwell on that question because, the truth is, virtually every hotel has received complaints at some point.

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Sofa.com walks us through choosing the perfect bed

Hotel Designs

Hotel Designs Sofa.com walks us through choosing the perfect bed Sofa.com walks us through choosing the perfect bed Working with talented interior design partners on varied and often challenging, hospitality projects, has given the team at Sofa.com insight into the importance of choosing the perfect bed, by far the most crucial element of guestroom design.

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Ibis Styles to Open New Hotel in Benidorm, Spain

Hotel News Resource

Located in an exceptional area, 250 metres from the long Poniente beach, with 3 km of fine sand, this new ibis Styles will be located in an existing establishment which has been acquired by EXTENDAM and its operating partner DG INVEST HOSPITALIY.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Virtual Dining Concepts, MrBeast to Head to Court

Hospitality Tech

MrBeast and Virtual Dining Concepts have filed lawsuits against each other alleging breach of contract.

Dining 52
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A design return to Emirates Palace Mandarin Oriental

Hotel Designs

Hotel Designs A design return to Emirates Palace Mandarin Oriental A design return to Emirates Palace Mandarin Oriental Champalimaud Design returns this iconic landmark, Emirates Palace Mandarin Oriental in Abu Dhabi, to its palatial design splendour with overarching concepts originating from the destination’s layered and ancient history – a rich story of ‘The Land where the Ocean meets the Desert’… The concept for the Emirates Palace Mandarin Oriental is inspired by its position bet

Dining 52
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Meyer Jabara Hotels’ Journey Culture Reaping a 75% Employee Retention Rate

Hospitality Tech

Implementing principles of continuous cultural improvement is slashing the management company’s turnover rate through empowerment and accountability.

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How does Hopper work for small hotels?

Little Hotelier

What is Hopper? Hopper is an app designed to help travellers find the best flight and accommodation deals. Since launching in 2014 it has made a name for itself through a clever price prediction algorithm that helps users understand when the cheapest time to book will be. Established by two former Expedia Group executives, Hopper more or less functions as a metasearch engine , collating travel deals from across the internet and serving them up to users.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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RateGain Announces the Appointment of Peter Strebel as Its New President for the Americas

Hospitality Tech

The two-time CEO of leading hotel chains will accelerate RateGain's efforts to drive deeper into the enterprise market of the Americas.

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Nonius Cast Solution now supports Google Gen4 Chromecast

eHotelier

Nonius announces a significant enhancement to our HTNG TechOvation award-winning Nonius Cast Solution.

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Travelport, Deem Announce Integration

Hospitality Tech

Just five months after Travelport announced the acquisition of Deem, the global technology company has confirmed the corporate booking tool’s integration with Travelport+.

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Weekly Global Hotel Performance Trends from STR: 23-29 July 2023

Hotel News Resource

Global occupancy (excluding the U.S) climbed 0.3ppts to 72.8%, resulting in another post-pandemic high and a YoY gain of 5.2ppts. Comparing against pre-pandemic times, the matched week in July 2019 marked the high point of global occupancy at 75.9% (+3.1ppts higher compared to 2023). Global ADR remained over US$150 at US$154, which was up 10.5% YoY with RevPAR of US$111 up 19% YoY.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Upscale Restaurant Group Updates POS

Hospitality Tech

Azumi Limited will be able to unify reporting and get real-time insights into its operations to help to keep costs down and adapt to the changing needs of its customers.

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Tru by Hilton Toronto Airport West Hotel Opens

Hotel News Resource

Article - Tru by Hilton Toronto Airport West Hotel Opens - The hotel is located minutes from Toronto Pearson International Airport, Woodbine Casino and Racetrack

Casinos 52
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New Solution Enables Loyalty Enrollment at Slot Machines

Hospitality Tech

With Acres Manufacturing's solution, casinos can enable players to digitally enroll in casino loyalty programs in approximately 10 seconds while at the slot machine.

Casinos 52
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The First Radisson RED Hotel in Eastern Europe Has Opened in Tbilisi, Georgia

Hotel News Resource

Article - The First Radisson RED Hotel in Eastern Europe Has Opened in Tbilisi, Georgia - Radisson RED Tbilisi

Hotels 52
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i