Thu.Dec 07, 2023

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Amadeus: Hotel Occupancy Soars This Holiday Season

Lodging

As the world heads toward the holiday season, hoteliers are preparing for demand as people look to travel over Christmas and New Year’s Eve. Amadeus is seeing a peak in demand over the Christmas and New Year period across major markets around the world. Amadeus’ Demand360+ data as of November 27, 2023, showed that global hotel occupancy for the weeks of Christmas and New Year’s is at 23 percent.

Occupancy 299
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Accor, Booking.com, Cathay Pacific: New AI Tools Made With AWS

Skift Blog

Skift Take: More travel companies are investing in the potential for an AI-powered overhaul of both customer sales and internal operations.

Sales 325
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Edition’s First Caribbean Property Makes Its Debut Within a 620-Acre Nature ReserveiIn Mexico’s Riviera Maya

Hospitality Net

Nestled within the new luxury resort community of Kanai and its natural mangroves, lagoons and beaches, EDITION’s newest gem marries its signature brand of hospitality with the Yucatan Peninsula’s modern and ancient cultures.

Resorts 264
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Booking Focuses on U.S. Short-Term Rental Growth While Airbnb Looks Abroad

Skift Blog

Skift Take: Booking.com and Airbnb are raiding each other's territories. With their different roots, Booking.com needs to grow short-term rentals in the U.S. while Airbnb seeks to expand in Europe and elsewhere internationally.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The Hottest New Hotel Openings Announced by Preferred Hotels & Resorts

Hospitality Net

Preferred Hotels & Resorts, the world’s largest independent hotel brand, will welcome 14 new luxury openings from December 2023 and throughout 2024 to its growing global portfolio. From an adults-only sanctuary on the southern tip of Mexico’s Baja California peninsula to an elegant retreat on the French Riviera, each of these stylish urban gems, countryside hideaways, and coastal resorts will offer travelers enriching experiences, promising to go beyond the hotel room and enabling them to forge

Resorts 264
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How Accor’s Mercure Brand Is Leaning Into 50 Years of Locally Inspired Hospitality

Skift Blog

Skift Take: The relatively recent popularization of local and authentic experiences is nothing new to Accor’s midscale Mercure brand, which is celebrating five decades of championing local communities and cultures with a bucket list of some of the world’s best food and beverage experiences.

Branding 282

More Trending

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New York City Needs ‘Affordable Tourism’ to Reach Young Travelers

Skift Blog

Younger budget tourists are putting off trips to New York City. Maybe it's because they are finding it harder to find affordable rooms.

Tourism 318
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Win the Customer, Not the Argument

Hospitality Net

In a confrontation with a customer, you have a goal: win the customer, not the argument. I’ve written about this before, and it’s worth coming back to this topic from another angle with a different example.

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Atlantis The Royal on the Future of Luxury Wellness Travel

Skift Blog

Skift Take: As luxury travelers prioritize health and wellness, brands are seeking new opportunities for innovative expansion, integrating immersive experiences with cutting-edge technologies. At Atlantis The Royal, diverse wellness offerings have transformed the guest journey throughout the ultra-luxury resort.

Travel 277
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Hotel Toranomon Hills Debuts as Tokyo’s First Hotel Within The Unbound Collection by Hyatt Portfolio

Hospitality Net

Situated at the heart of the dynamic Toranomon Hills global business hub, the hotel serves as an urban launchpad offering bleisure travelers comfort, convenience and cosmopolitan cuisine.

Hotels 244
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Navan Implements Layoffs in Attempt at Profitability

Skift Blog

Skift Take: Today's podcast looks at layoffs by Navan, the banning of airlines ads, and a mental health crisis for airline pilots.

Business 279
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Aman Group to debut Janu branded Property in Tokyo

Hospitality Net

Aman, renowned for its high-end hotels and resorts, is set to introduce its new brand, Janu, with its first hotel opening in Tokyo in March 2024. Janu, which translates from Sanskrit as ’soul’, aims to bring a fresh vibrancy to the hospitality sector. Already accepting reservations, the starting rate for a stay is over USD$1,300 per night.

Branding 242
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CoStar: Group Demand Impacts October P&L Data

Lodging

WASHINGTON—Improvement in group demand across the Top 25 Markets drove U.S. hotel revenue and profit growth, according to October P&L data from CoStar. October 2023 Per-available-room metrics Percent change from October 2022GOPPAR: $97.45 (up 3.7 percent)TRevPAR: $240.74 (up 4.0 percent)EBITDA PAR: $69.60 (down 1.2 percent)LPAR (Labor Costs): $74.48 (up 5.9 percent) The industry saw its largest year-over-year increases in GOPPAR and TRevPAR since March 2023.

Revenue 162
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Accor Adds Mantra Tonsley Adelaide to its South Australian Network

Hospitality Net

Australia’s largest hotel operator, Accor, has announced the addition of Mantra Tonsley Adelaide to its portfolio, marking a significant expansion for the brand in South Australia.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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This Week’s Comings & Goings

Lodging

Timbers Company appointed Darrin Griffin as chief development officer. In his new role, Griffin is responsible for identifying opportunities aligned with the brand’s expansion goals and overseeing the company’s current expansion. Nobu Hotel Atlanta appointed Terry Buchholz as general manager. With over 25 years of experience in the hospitality industry, Buchholz will oversee the property’s daily operations, sales and marketing, and more.

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Biki Oberoi’s passing on feels intensely personal!

Hospitality Net

We all have a Biki Oberoi story! Or many stories! And they all are true! Because of these enchanting stories and special moments, the passing on of the iconic, the unparalleled Biki Oberoi seems like a grave personal loss; like that of losing an adulated upon family elder or the much revered tribe headsman. Yes, the tribe of luxury hoteliers all over the globe.

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Salter Brothers secures second South Australia property as $154 million Sofitel Adelaide sale settles

Hotel Management

Salter Brothers has secured the keys of luxury South Australia hotel, Sofitel Adelaide, with the global fund manager confirming settlement of its AU$154m acquisition. The 5-star hotel on Currie Street, which opened in 2021, is managed by Accor and consists of 251 guestrooms and suites, Garcon Bleu restaurant, two bars, as well as extensive leisure facilities and meeting spaces.

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Marriott International Redefines the Luxury Hospitality Landscape With a Strong Pipeline of One-of-a-kind Hotels & Resorts Set to Debut in 2024

Hospitality Net

From International Luxury Travel Market (ILTM) Cannes, Marriott International, Inc. announces its milestone 500th luxury hotel opening, bolstering its position as a leader in luxury. Featuring an unrivaled portfolio of luxury hotel brands, The Ritz-Carlton, St. Regis Hotels & Resorts, W Hotels, The Luxury Collection, EDITION, JW Marriott and Bulgari Hotels & Resorts, Marriott confidently pushes the boundaries of experiential travel reimagining the future of luxury and offering the limitless and

Resorts 235
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Key appointments: Accor, Wyndham and more

Hotel Management

Accor appoints global leads of Raffles and Orient Express Accor has announced three major appointments at a global level, effective January 1, 2024. Gilda Perez-Alvarado, the former Global CEO of JLL Hotels and Hospitality who joined Accor in October, has been appointed Chief Executive Officer of Orient Express, a role which will be based in Paris. Her latest appointment is in addition to her role of Chief Strategy Officer at Accor, in which she oversees global strategy, relations with hotel own

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How EOS Hospitality drove $35 million in direct revenue with Revinate

Hospitality Net

“Our centralized guest data is powering all our guest communications, including email, paid social, our website, and texting. We can share our brand story using guests’ preferred channel of communication.

Revenue 190
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Tourism consumption up 72% to $164.5 billion in 2022-23

Hotel Management

Tourism consumption of accommodation and food services in Australia increased by AU$8 billion (19%) in 2022-23 compared to 2018-19, according to new data from the National Tourism Satellite Account. Total tourism consumption for the financial year was AU$164.5 billion up $68.6 billion (or 72%) on the previous year, and up by AU$12.1 billion (8%) on the pre-pandemic level in 2018-19.

Tourism 147
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Amadeus Data Reveals Los Cabos, Mexico to be Top Hotel Destination for Christmas and New Year’s Travel

Hospitality Net

As we head towards the festive season, hoteliers are preparing for demand as people look to travel over Christmas and New Year’s Eve. Global technology provider Amadeus, with its unique forward-looking business intelligence data, is seeing a peak in demand over the Christmas and New Year period across major markets around the world.

Travel 189
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Hyatt Updates Luxury Development Pipeline Through 2025

Lodging

CHICAGO—Hyatt Hotels Corporation shared Hyatt’s development pipeline of more than 35 planned luxury hotels and resorts globally through 2025 across the Park Hyatt, Grand Hyatt, Miraval, Alila, Andaz, Thompson Hotels, and The Unbound Collection by Hyatt brands, as well as Inclusive Collection brands Zoëtry Wellness & Spa Resorts and Dreams Resorts & Spas.

Pipeline 147
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Grand Hyatt Kuwait Residences Officially Opens its Doors

Hospitality Net

The iconic Grand Hyatt brand expands presence into the luxury residential space in Kuwait.

Branding 250
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NexGen Hotels acquires EVEN Hotel Miami – Airport

Hotel Business

Hotel development and management company NexGen Hotels has acquired the EVEN Hotel Miami – Airport. The upscale, select-service property will be managed by Genuine Hospitality Group. Each guest room at the hotel features an in-room training zone, workspace, LED mood lighting, blackout shades and eucalyptus linens. The guest bathroom offers a spa-inspired shower complete with Beekman bath products.

Hotels 110
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Why toxic workplaces struggle with employee turnover

Hospitality Net

In the first part of a mini series on toxicity in the workplace, we explore the relationship between toxic work environments – or “toxicity” in the workplace – and turnover. Employee turnover is an everlasting concern for the hospitality industry. Industry insiders complain about a “turnover culture”. Hospitality firms have difficulties in attracting and retaining talent.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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STR Reports Hotels Won the Gold with Global Sporting Events in 2023

Hotel News Resource

While concerts such as Taylor Swift's Eras Tour and Beyonce's Renaissance Tour dominated headlines in 2023, global sporting events were another major driver of hotel performance around the world this year.

Events 109
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Avoid These 3 Guest Online Experience Mistakes Holding Back Your Direct Bookings!

Hospitality Net

Not all guests get guidance from travel agents when booking a hotel. For them, the online experience is particularly important as it represents the main aspect of their booking decision. During this process, everything potential guests see online is important because, at that point, they are assessing whether or not you are the ideal hotel for their stay.

Scale 185
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How To Select The Right OTAs For Your Hotel - A Comprehensive Guide

Hotelogix

The advent of Online Travel Agencies (OTAs) has revolutionized the hospitality sector. To be very precise, it has shaped the way guests book their accommodations at hotels. It allows travellers to compare rates and services of multiple properties. This gives them a better idea of what fits their requirement and budget best. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel.

OTA 107
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Santa Cruz Retreat, Hotel Paradox, Reveals Highly Anticipated Renovation

Hospitality Net

The coastal California destination offers guests and groups a refreshed wellness experience.

Hotels 237
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.