Mon.Apr 24, 2023

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Walking Tours Incubator in Lower Manhattan Goes Beyond Cliched Excursions

Skift Blog

Skift Take: Scaling a walking tour experience in a famous city like New York isn't only about competing for the masses. It might sound counterintuitive, but five entrepreneurs chosen by the Alliance for Downtown New York will have to do the exact opposite to stand out.

Scale 344
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STR: Four World Regions Show Year-Over-Year Decline in Construction Activity

Lodging

LONDON—Each of the four world regions showed a year-over-year decline in hotel construction activity. Asia Pacific is closest to its 2022 comparable, according to March 2023 pipeline data from STR. March 2023 (changes in comparison with March 2022) were as follows: Europe Germany (34,030) and the United Kingdom (29,160) lead Europe in total rooms in construction.

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India Needs Entirely New Aviation Policy to Meet Its Powerhouse Potential: CAPA

Skift Blog

Skift Take: Though ambitious, CAPA's forecast for the Indian aviation sector is not totally outrageous. A new aviation policy may just be what the country needs.

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Understaffed Hotel? Get More ‘Hands on Deck’ With Key Control

Lodging

Although pandemic restrictions have loosened, ripple effects still cause staffing shortages across every industry. According to Stephanie Ferguson, director of global policy for the U.S. Chamber of Commerce, “The pandemic caused major disruption in America’s labor force. In 2021, more than 47 million workers quit their jobs in search of an improved work-life balance.

Hotels 262
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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The state of IT investment in hotels: What to expect and what needs to be done

Hospitality Net

Like any other industry, hotels have realized that technology adoption is the only thing that will help them drive growth. And this has led to a slight yet encouraging increase in their IT investment. From what we gather from our interactions with hotels and industry experts, about 4% to 5% of hotel revenue was allocated toward IT in 2022. It is a tiny improvement from what it was in 2021.

Revenue 255
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Toward PMS Perfection: Property Management System Vendors Strive to Enhance Flexibility and Functionality

Lodging

Industrial technology has a long history of maximizing productivity while minimizing the workers and time needed to deliver the results. Partly due to its role in helping to meet the labor shortage via the digitization and automation of many tasks, the PMS (property management system) has become one of the most critical tools in the hotelier’s arsenal.

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Hotel Earnings Season Projections

Skift Blog

Skift Take: Today’s edition of Skift’s daily podcast looks closer at hotels and the forthcoming earnings season, the Yucatan's new train, and a short-term rental shortfall.

Hotels 246
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ITB Berlin and IPK International: India was Asia’s largest source market for outbound travel last year

Hospitality Net

In 2022, India’s outbound travel market made an above-average recovery, for the first time generating Asia’s highest outbound travel volume, with foreign trips exceeding those of China, South Korea and Japan. Compared with pre-pandemic figures they reached slightly more than half of the travel volume achieved in 2019. With people keen to travel in 2023, the stage is set for a further recovery this year.

Travel 234
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Turkey Struggles to Rebound Tourism After Devastating Earthquake

Skift Blog

Skift Take: Even though months have passed, the horrific February earthquake has unfortunately left left a deep injury on Turkey's tourism sector that will take longer than expected to heal.

Tourism 246
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Yes, your luxury guests are also digital-first. Are you serving them on their terms?

Hospitality Net

In the hotel industry, the concept of a digitalized guest experience is somewhat controversial in the luxury sector. When encountering the idea that a guest would be notified via their phone of an offer to upgrade their room, the luxury hotelier’s response is often that digital engagement erodes their brand of interpersonal service. But with technology playing an ever-increasing role in our lives, it is high time to dispel the myth that digital interaction with guests is somehow at odds with lux

Services 232
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Canada Could Make Airlines Pay Passengers for Service Disruptions

Skift Blog

Skift Take: Passengers are tired of empty apologies. Canada's proposed legislation could force airlines to pay up when operations go wrong.

Services 269
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Now Open: The SureStay Plus Hotel by Best Western Silver City

Hospitality Net

The SureStay Plus Hotel by Best Western Silver City has opened its doors in Silver City, New Mexico, and invites travelers to experience one of the newest hotel brands in the industry - the SureStay Hotel Group®, comprised of four distinctive brands offering traditional and longer stay travelers’ comfort and value while away from home. The SureStay Plus by Best Western Silver City will provide guests with an experience they can count on and the amenities today’s travelers have come to expect.

Services 226
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Choice’s Ascend Hotel Collection Marks 15-Year Anniversary

Lodging

ROCKVILLE, Maryland—This year marks the 15th year since Choice Hotels International, Inc. launched the industry’s soft brand segment with the introduction of the Ascend Hotel Collection. In the 15 years since, the soft brand segment has become one of the highest growth segments in hospitality by enabling independent hotels to access national sales and marketing platforms, reservation systems, and loyalty programs without losing their character and community focus—appealing to both independ

Branding 162
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Courtyard by Marriott Houston NASA/Clear Lake Completes an Extensive Revitalization Project

Hospitality Net

LBA Hospitality, an Alabama-based hotel management company, proudly announces a fresh chapter in the life of the Courtyard by Marriott Houston NASA/Clear Lake. The 124-room hotel located at 18100 Saturn Lane is pleased to unveil its new look after completing refreshing updates to the furniture and finishes throughout the guestrooms, public spaces and meeting rooms.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Noble House Hotels & Resorts Announces Partnership With Green Key Global

Lodging

Noble House Hotels & Resorts announced its partnership with Green Key Global. All Noble House Hotels & Resorts within the United States have applied to be certified in sustainability through Green Key Global’s eco-rating program for the hotel and lodging industry. “Noble House Hotels & Resorts have made significant commitments to sustainability across their operation,” said Rebecca Bartlett Jones, director of Green Key Global.

Resorts 147
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Now Open: SureStay Plus® Hotel by Best Western Sevierville

Hospitality Net

The SureStay Plus Hotel by Best Western Sevierville has opened its doors in Sevierville, Tennessee, and invites travelers to experience one of the newest hotel brands in the industry - the SureStay Hotel Group®, comprised of four distinctive brands offering traditional and longer stay travelers’ comfort and value while away from home. The SureStay Plus Hotel by Best Western Sevierville completed a half-million-dollar renovation to provide guests with an experience they can count on, and the amen

Services 220
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Hyatt Hotels Corporation Opens The Pell in Rhode Island

Lodging

CHICAGO—Hyatt Hotels Corporation announced the official opening of a new boutique hotel, The Pell, a part of the JdV by Hyatt brand. The property, which is managed by Highgate, is located on Rhode Island’s Aquidneck Island, minutes from Newport with attractions and activities. Completing a renovation with a modern bohemian design, The Pell is a reflection of the coastal neighborhood in which it resides.

Hotels 147
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KIRE - The New Clear, Simple, and Transparent Strategic Consulting Firm for the Hospitality Industry

Hospitality Net

Kire is a recently established consulting firm that provides strategic advice to hotels. The company is the result of a collaboration between Travel Industry Analyst Simone Puorto and Playhotel Next, a hospitality services firm. Kire’s mission is to offer clients an unbiased data analysis and a comprehensive view of their operations in a clear, straightforward, and transparent manner to assist them in achieving their goals.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Swissôtel Resort to Open 2008 in Malaysia's Genting Highlands

Hotel News Resource

Swissôtel Genting Highlands, located at an altitude of 3,000 feet, will be part of King's Park, in Genting Highlands, a development by Highlands ParkCity, in partnership with Yuk Tung Group and CrownHie Estate Malaysia.

Resorts 115
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New Benchmarking Study Outlines Corporate Best Practices For Managing Business Travel’s Climate Impact

Hospitality Net

As companies strive to reduce their carbon footprint, they are implementing various strategies to decarbonize their employee travel. But which practices are effective in driving change and ultimately empowering organizations to continue leveraging business travel while reducing their climate impact?

Business 206
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The importance of branding in the hotelier industry: 2023 guide

eHotelier

Creating a brand in the hotelier industry is a journey that requires time, energy, thought, and money invested. However, if done properly, it's a process that gives back.

Branding 116
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Introducing CommandCenter: Duetto’s New Actionable Business Intelligence Dashboard

Hospitality Net

Duetto is excited to announce the launch of its new CommandCenter dashboard, an integral part of Duetto Advance. This new home screen gives hotel revenue teams unparalleled visibility into the revenue performance of their properties, enabling them to immediately identify and capitalize on the largest opportunities in their business, faster than ever before.

Business 202
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Chinese Tourists Are Back Travelling, but What Can We Expect from the Rebound?

Hotel News Resource

When China’s long and lockdown-laden journey away from COVID finally reached its culmination in late 2022, the global travel industry breathed a sigh of relief. The fastest-growing, and one of the top per capita spending markets, was back in play. The expectations are sky high, but will those wishes match reality and will we see a resurgence in Chinese tourists travelling throughout 2023?

Travel 108
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Why Technology Has the Hotel Business Bootstrapped

Hospitality Net

Bootstrapping is a statistical metric that uses random sample replacements. That definition is not for me, so bootstrapping also has a broader slang meaning that most people get.

Business 191
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Web Exclusive: Great Wolf Pocono Mountains debuting villa concept

Hotel Business

Great Wolf Lodge is adding a new, three-bedroom Woodland Villa concept to its Pocono Mountains resort, including a collaboration with celebrity interior designer, Nate Berkus , who designed the outdoor living portion of the villas. The 1,550 sq.-ft., three-bedroom villas, which are scheduled to open in late summer, are currently under construction on a fairly secluded portion of the property, adjacent to the main resort, providing villa guests with views of the surrounding Pocono Mountains lands

Dining 103
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Banyan Tree announces its first signed property in Europe

Hospitality Net

Banyan Tree Varko Bay targets opening in 2026, promising one of the best sustainable luxury experiences in Greece.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Why Technology Has the Hotel Business Bootstrapped - By David Lund

Hotel News Resource

In the hotel world it is the operational technology stack that has us all bootstrapped. That is what this piece is all about. How we find ourselves in this predicament and how we might be able to literally run away from it.

Business 103
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Hotel construction down across world regions

Hospitality Net

Each of the four world regions showed a year-over-year decline in hotel construction activity, with Asia Pacific coming closest to its 2022 comparable, according to March 2023 pipeline data from STR.

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Bluegreen Vacations acquires Branson Cedars Resort

Hotel Business

Bluegreen/Big Cedar Vacations LLC, a joint venture between Bluegreen Vacations Holding Corporation and Bass Pro Shops, has acquired Branson Cedars Resort, a rustic retreat located in Ridgedale, MO. The approximately 80-acre Branson Cedars property is adjacent to the joint venture’s Wilderness Club at Big Cedar Resort. It currently consists “tiny home” cottages, cabins and treehouses, as well as two swimming pools, a retail shop, a restaurant, a disc golf course and other amenities.

Resorts 98
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ChatGPT, Generative AI, and the future of business travel

Hospitality Net

Since early 2023, ChatGPT has dominated the conversation in technology. Many have described this new AI tool as a “seismic shift” and “the biggest thing since the Internet.

Business 187
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.