Thu.Feb 22, 2024

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Airbnb’s New Listing Verification Process Favors Pro Hosts 

Skift Blog

Skift Take: With fraud a substantial problem in online travel these days, Airbnb is undertaking the mammoth task of trying to verify listings. The process is easier for professional hosts.

Travel 315
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Hilton Shares Record Growth in Caribbean and Latin America

Lodging

MCLEAN, Virginia—Hilton shared a year of growth in the Caribbean and Latin America (CALA), entering new markets in 2023. Last year, Hilton opened 19 new hotels and approximately 4,000 rooms in the Caribbean and Latin America, representing more rooms added in the region than in any other year in the company’s history. Hilton’s CALA portfolio is comprised of more than 220 hotels and over 40,000 rooms spanning 15 brands and 29 countries and territories.

Branding 299
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Booking.com Hit With $530 Million Fine From Spanish Regulators

Skift Blog

Skift Take: Booking Holdings CEO Glenn Fogel said the company would appeal the Spanish competition authority's $530 million draft decision if it becomes permanent.

Travel 338
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Radisson RED Belgrade Opens in Serbia

Hospitality Net

Radisson RED Belgrade has opened its doors as a new upscale lifestyle hotel, marking the debut of the vibrant Radisson RED brand in Southeast Europe. Located on Takovska Street near the House of the National Assembly, Radisson RED Belgrade offers a unique blend of tradition and contemporary style, following a complete renovation and rebranding of the existing hotel building.

Branding 277
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Accor CEO Says a Rising Middle Class in India Will Bolster Hotel Sector

Skift Blog

Skift Take: Accor's top boss said during a Thursday earnings call that the hotel group will benefit as the middle class expands in India and beyond in the next several years.

Hotels 316
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Historic result: Accor hit record €1 billion in EBIDTA for 2023

Hotel Management

Global hospitality company Accor achieved a record result in 2023 with earnings reaching over €1 billion for the first time in its history. Announcing its full-year results on Thursday, Accor revealed that EBITDA grew 49% compared to the previous year to €1,003 million, while RevPAR was up 23% like for like, and revenue was up 20% to €5,056 million.

Occupancy 264

More Trending

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Virgin Limited Edition’s Son Bunyola Hotel Re-Opens March 1st

Hospitality Net

Virgin Limited Edition, Sir Richard Branson’s collection of award-winning luxury hotels and retreats, is pleased to announce that its newest addition to the portfolio, Son Bunyola Hotel, and the three luxurious villas on its stunning 1,300-acre estate in Mallorca’s Tramuntana Mountains, are set to re-open on 1st March 2024 and will remain open year-round.

Hotels 260
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U.S. Hotel Performance Lowered in January 2024

Lodging

WASHINGTON—The U.S. hotel industry reported lower performance results month over month, according to January 2024 data from CoStar. January 2024 Percentage change from January 2023: Occupancy: 51.9 percent (down 1.7 percent)ADR: $146.33 (up 2.7 percent)RevPAR: $75.99 (up 0.9 percent) Among the Top 25 Markets, Oahu Island experienced the highest occupancy level (79.0 percent), which was up 6.2 percent year over year.

Occupancy 182
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Everything for your anywhere: Garner hotels redefines affordable comfort in hospitality

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, welcomes guests to experience a relaxed and purposefully different stay – where quality meets affordability. Garner hotels – a new midscale brand made with character – reaches exciting growth milestones with two new U.S. openings in Macon, Ga., and Oklahoma City, Okla., as well as plans for global expansion now underway.

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This Week’s Comings & Goings

Lodging

Aptech recently appointed Jill Wilder as company president. Wilder previously served as vice president, and in this role, she will take the helm of the company and aims to tap new technology opportunities. MacArthur Place Hotel & Spa announced the appointment of Justin Wilson as its new general manager. Wilson will oversee operations and team culture, branding and strategy, and community engagement.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Kimpton Hotels & Restaurants to make market debut in Italy

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hotel companies, has today announced the signing of its first Kimpton Hotels & Restaurants property in Italy. Joining IHG’s fast-growing luxury & lifestyle portfolio, now the second largest in the world, the Kimpton property in Sicily will open in the second half of 2025 and represents a management agreement with partner Società Turistica Alberghiera Taorminese.

Market 255
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Stayntouch Announces Partnership With Skipper

Lodging

BETHESDA, Maryland—Stayntouch announced a partnership with Skipper. Stayntouch’s cloud PMS integrated with Skipper to facilitate higher-margin conversions through digital wallets and embedded shopping on the hotel’s website. Stayntouch PMS transforms hotel operations and service standards for independent properties and hotel chains. With automation, multi-property management tools, and a user-friendly interface, Stayntouch lets staff operate and give time to guest interactions.

Shopping 162
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Florence Market Pulse

Hospitality Net

This article examines Florence’s tourism industry resilience amidst crises, including the COVID-19 pandemic, analyzing key performance indicators such as airport statistics, hotel supply, and operating performance. Despite setbacks, Florence witnessed a remarkable recovery, notably in 2023, with record-breaking Revenue Per Available Room (RevPAR). The analysis also highlights investment trends and future challenges, including concerns about over-tourism and evolving market dynamics.

Market 246
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Choice Hotels Reports Q4 and Full-Year 2023 Results

Lodging

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. reported its fourth quarter and full-year 2023 results. Highlights include: “2023 was a year of accelerating growth, in which we exceeded the top end of the company’s full-year adjusted EBITDA and adjusted EPS guidance led by our successful strategy of adding hotels that generate higher royalties per unit.

Hotels 162
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Post-Pandemic Momentum in Manhattan

Hospitality Net

The Manhattan market was severely affected by the COVID-19 pandemic but has been experiencing a rebound, primarily driven by strong gains in average rate over the last three years. Legislative and supply changes are expected to positively affect hotel market trends going forward, and our demand forecast shows a rebound beyond 2019 levels by 2025.

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Exclusive: The Peninsula General Manager Cameron Cundle talks business in Beijing

Hotel Management

Almost a year on from China’s reopening to the world, The Peninsula Beijing General Manager, Cameron Cundle, spoke to Ruth Hogan about the recovery of travel, debunking preconceptions among travellers, and rooting the guest experience in cultural connection. Cameron, you joined The Peninsula Beijing in September 2022, when China’s borders were closed to the world.

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Are you Prepared for the Cookie-Less Revolution?

Hospitality Net

As we steer through the dynamic landscape of the hospitality industry, a pivotal shift is upon us, reshaping the very essence of digital marketing. Welcome to the "Cookie-Less World" - a phrase that’s buzzing with implications for our industry. But, what does it truly mean, and more importantly, how can we navigate this new terrain to our advantage?

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Turkish Airlines readies for launch of Australia services

Hotel Management

Turkish Airlines is set to commence its Australia to Istanbul services, with its inaugural flight due to land at Melbourne Airport at 8.40pm on Saturday, March 2. This addition to the airline’s route network represents a significant milestone for Turkish Airlines, with Melbourne becoming its 346th destination and Australia its 130th country. The new flights will operate three times per week with a Boeing 787-9 Dreamliner in use for the airline’s Winter operation and an Airbus A350-900 for

Services 130
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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BeCause Closes Seed Round with Tail-End Investment From Curiosity VC

Hospitality Net

BeCause, the Danish start-up transforming how the global hospitality, travel, and tourism industries manage their sustainability data, has secured a $600,000 (€556K) tail-end investment from Dutch investor Curiosity VC to close their seed round. This latest investment brings the company’s total seed funding to $2.5 million (€2.32M), including the $1.9 million (€1.76M) seed raised in November from Denmark’s Ugly Duckling Ventures, Estonia’s Superangel.io and other investors.

Closing 231
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Hilton hotel named Melbourne Food and Wine Festival partner

Hotel Management

Hilton Melbourne Little Queen Street (HMLQS) has been selected as the official hotel partner of the Melbourne Food and Wine Festival (MFWF) for 2024. As well as offering festival attendees access to an exclusive room offer of 20% off the base rate, the hotel’s restaurant Luci will host the festival’s opening night party. “MFWF is a true celebration of Melbourne and its reputation as the food capital of Australia, with world class guests and events,” said Hilton Melbourne LQS CEO, Jeremy Healy.

Hotels 130
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Hilton Accelerates Expansion in the Caribbean and Latin America with Record Room Growth in 2023

Hospitality Net

Leading global hospitality company, Hilton (NYSE: HLT), achieved a year of exceptional growth in the Caribbean and Latin America (CALA), entering new markets and celebrating brand milestones in 2023. Last year, Hilton opened 19 new hotels and approximately 4,000 rooms in the Caribbean and Latin America, representing more rooms added in the region than in any other year in the company’s history.

Pipeline 230
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Urban Rest launches North Sydney property to capture demand from corporates

Hotel Management

Extended stay accommodation business Urban Rest has added another property to its Sydney portfolio with the opening of Urban Rest North Sydney. Featuring a variety of apartment options including self-contained studios, spacious one-and two-bedroom apartments, and three-bedroom split-level penthouses, the property’s position, on the corner of Doohat Avenue and Pacific Highway, offers guests terrace views of Sydney Harbour.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Building a Must-Experience Hotel Restaurant That Builds Loyalty and Drives Revenue

Hospitality Net

In the dynamic realm of hospitality, the role of a hotel restaurant extends far beyond just being a convenience for guests; it is a pivotal touchpoint in the guest journey, a significant driver of revenue, and an opportunity for profound engagement with both local and visiting patrons. The transformation of a hotel restaurant into a destination in its own right, hinges on a strategic blend of culinary excellence, ambiance, marketing acumen, and operational efficiency.

Revenue 227
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The Rise of Contactless Payments in the Hospitality Industry: Fintech Solutions for Hotels

Are Morch

Staying ahead means embracing innovation—and nowhere is this more evident than within the hospitality industry. According to McKinsey’s 2023 Digital Payments Consumer Survey, over 90% of consumers report having utilized some form of contactless payment within the past year—this metric has constantly accelerated since the pandemic. This transformative trend is reshaping guest experiences and revolutionizing […] The post The Rise of Contactless Payments in the Hospitality Industry: Fintech S

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Accor reports Record EBITDA of more than EUR 1 billion

Hospitality Net

A record year: Driven by resolutely solid demand in 2023, Accor was able to set new records in terms of operating and financial performances. All regions and segments enjoyed strong growth after a year in 2022 marked by the post-Covid pandemic recovery. All performance indicators were in line or exceeded Group guidance in 2023.

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Report: Privacy ranks as top hotel AI adoption concern

Hotel Business

According to SOCi Inc. ‘s AI Marketing Transformation Index, Part IV, 52% of U.S. digital marketing professionals list privacy as their top concern regarding the adoption of artificial intelligence (AI) for hotels. SOCi’s commissioned study of more than 300 digital marketers provides further understanding of AI utilization in marketing and future plans for its use.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Starting a Green Revolution

Hospitality Net

In 2020 the Sustainability Hotel Alliance found the hospitality sector to be responsible for 1% of global carbon emissions, of which hotels account for around 21%.

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Rostering as a strategic asset for tomorrow’s hotel management

eHotelier

Rostering staff in tourism and hospitality can be complex, due to the variety of working hours, shifts, award conditions and staff budgets The future belongs to those who recognize the transformative potential of rostering in elevating guest experiences, optimizing operational efficiency, and driving financial performance.

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Marriott El Paso Completes Phase I of Total Renovation

Hospitality Net

Celebrating its 40th anniversary this year, Marriott El Paso is proud to announce the completion of Phase I of its total renovation that includes all guest rooms and suites. Phase II of the renovation has begun, with a completion date of fall 2024.

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Rebecca Billups joins WaterWalk in sales role

Hotel Business

WaterWalk has appointed Rebecca Billups as national director of sales – STAY. Having started her career in the extended-stay industry more than 25 years ago, Billups experience includes working under WaterWalk’s late founder and extended-stay pioneer Jack DeBoer in the early days of her career. “We value Rebecca’s longtime commitment to the extended-stay industry and her extensive knowledge of the vision of our founder and my late grandfather, Jack DeBoer,” said Mimi Oliver, CEO, WaterWalk.

Sales 105
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.