Skift Blog
MARCH 23, 2023
Skift Take: As Adani Airports’ ambitious airport growth plan takes flight, what remains to be seen is if the Indian ports-to-power conglomerate can establish itself as a dominant player in aviation.
Lodging
MARCH 23, 2023
In a joint venture, Dallas, Texas-based NewcrestImage and Phoenix, Arizona-based Hospitality Capital Partners (HCP) have acquired 16 hotels with a total of 2,155 rooms for $137.3 million from Service Properties Trust, a Massachusetts-based REIT. The transaction was handled by Al Calhoun and Mark Fair at CBRE in Atlanta. The portfolio consists of 13 Courtyard by Marriott hotels and three Residence Inn by Marriott hotels that are located in nine states—Georgia, Massachusetts, New York, North Carol
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Skift Blog
MARCH 23, 2023
Skift Take: Marriott is bringing to Miami its M Club, a lounge mainly for members in the elite tiers of its loyalty program. It's also rolling out full-service resorts under its Courtyard brand. Plus, other highlights from hotel news this week.
Lodging
MARCH 23, 2023
What initially inspired you to get into the hospitality business? The first time I heard Ritz Carlton’s Gold Standards Motto: “Ladies and Gentlemen Serving Ladies and Gentlemen,” was during a Total Quality Management course at James Madison University. As I learned more about leadership, strategic planning, customer service and marketing, I was excited about the career path opportunities.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Blog
MARCH 23, 2023
Skift Take: This is one of the earliest examples of the coming convergence of conversational AI and travel booking, even if it is crude in this new launch from ChatGPT.
Lodging
MARCH 23, 2023
The recent U.S. banking crisis became a focal point of conversation at the Hunter Hotel Investment Conference as industry leaders tried to put the situation in context and share their overall outlook on the industry in the wake of such economic challenges. During a panel discussion entitled “Wall Street Talks,” several prominent owners and publicly traded company CEOs weighed in with their thoughts following the much-publicized closures of Silicon Valley Bank and Signature Bank.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
MARCH 23, 2023
Wyndham Hotels and Resorts’ ground-breaking ‘Women Own the Room’ program, which is in its inaugural year, is continuing to exceed all expectations, with more than 30 hotels now signed across the United States and Canada, 10 of which are now open. Speaking exclusively to HM on camera at the 2023 Hunter Hotel Investment Conference in Atlanta this week (Mar 23), Wyndham Hotels and Resorts’ President and CEO, Geoff Ballotti, said the first-ever program by a major hotel company specifically targeting
Skift Blog
MARCH 23, 2023
Skift Take: Companies that went hybrid are now being urged to "reuse" their office spaces by renting them out to other remote workers. Here we go again.
Hotel Management
MARCH 23, 2023
Luxury hospitality brand The Ritz-Carlton has opened its second hotel in Australia, with the launch of The Ritz-Carlton Melbourne on Thursday March 23. The 80-storey hotel, set on the western side of Melbourne’s CBD, offers 257 guestrooms, three food and beverage venues, spa, and event spaces, as well as a Sky Lobby on the top floor. “We are thrilled to bring The Ritz-Carlton brand to Melbourne, and to open our second hotel in Australia,” said Marriott International President, Luxury, Tina Edmun
Skift Blog
MARCH 23, 2023
Skift Take: Litigation against timeshare resorts isn't uncommon. But, even if the lawsuits get class action status, the damages for publicly traded companies including Hilton, Marriott and Travel + Leisure Co. are unlikely to be significant as it is part of "normal course of business.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Lodging
MARCH 23, 2023
PROVIDENCE, Rhode Island—TPG Hotels & Resorts announced the appointment of Ben Perelmuter as president and chief operating officer. Perelmuter will oversee the operational performance of TPG’s hospitality portfolio. “I am excited and motivated to join the TPG Hotels & Resorts team,” said Perelmuter. “This entrepreneurial hospitality team is committed to defining the gold standard for management services in the hospitality industry.
Skift Blog
MARCH 23, 2023
Skift Take: Today’s edition of Skift’s daily podcast looks at Hilton’s happiness equation, Delta’s South American boast, and Bhutan’s gold bounty.
Hotel Management
MARCH 23, 2023
Peak industry body Accommodation Australia will officially launch on July 1, 2023, the Fair Work Commission has confirmed. The update follows a Accommodation Association member vote in favour (96%) of an amalgamation with Tourism Accommodation Australia. The first President of Accommodation Australia will be Leanne Harwood and the inaugural CEO Michael Johnson.
Skift Blog
MARCH 23, 2023
Skift Take: We're four months into 2023 and first-time visitors from the U.S.'s top inbound countries still have to wait nearly a year for just an interview. This is slowing down the U.S.'s recovery to its pre-pandemic level.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Lodging
MARCH 23, 2023
ROCKVILLE, Maryland—Building on its efforts to increase diversity across the hospitality industry, Choice Hotels International, Inc. kicked off its inaugural HERtels by Choice Development Seminar with nearly 40 franchise owners, general managers, and hotel associates in attendance as part of a series of events to commemorate Woman’s History Month on Monday, March 20. “While industry-wide parity is improving, with more female investors, directors, and leaders in hospitality than ever
Skift Blog
MARCH 23, 2023
Skift Take: One can make the argument that Travelzoo is embarked on a foolhardy mission to create a metaverse. On the other hand, gamers and Gen Z may have something to the contrary to say about that.
Lodging
MARCH 23, 2023
Prominence Hospitality Group welcomed two new members to its corporate leadership team: Steve Natale joins as the vice president of operations and Kelly Wills as the new director of information technology. Lark Hotels announced the onboarding of two new team members: Doug Klein, vice president of marketing and communications, and Alison Briggs, vice president of human resources.
Skift Blog
MARCH 23, 2023
Skift Take: Although other destinations in the Middle East and North Africa may not consider making more alcohol accessible as a key part of their tourism strategies, they'll surely notice if it helps Dubai boosts visitor numbers.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Hotel Management
MARCH 23, 2023
Ibis Sydney Barangaroo has become the new home for the exhibition of finalists in Australia’s premier satirical art competition, the Bald Archy Prize. As chief sponsor, Ibis Sydney Barangaroo Owner Dr Jerry Schwartz offered the hotel as an alternate venue to the Sofitel Sydney Darling Harbour following the recent introduction of a spa on the premises.
Skift Blog
MARCH 23, 2023
Skift Take: U.S. road trippers can't catch a break. Fuel stockpiles are dwindling but travel demand is expected to remain high. Result: More sticker shock ahead at the pump.
Hotel Management
MARCH 23, 2023
Outrigger Resorts and Hotels is looking forward “ with eyes wide open ” , according to President and CEO, Jeff Wagoner, with the business vigilant in its efforts to retain and build market share. Here, Wagoner discusses the obstacles and opportunities ahead. Leisure demand is now high, but so is competition for consumers; with travel restrictions down and more countries reopened to tourism, the euphoria of business that some destinations felt will evaporate if dedicated marketing dollars are not
Skift Blog
MARCH 23, 2023
Skift Take: Not sure which IDEA Award categories to apply for? We can guide you in the right direction based on your industry.
Speaker: Brendan Sweeney, VP of Sales at Allego
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
Hotel Management
MARCH 23, 2023
Wyndham Hotels and Resorts’ new Echo Suites Extended Stay brand is continuing to soar, with more than 200 hotels in its development pipeline just 12 months after it was launched. Speaking exclusively to Wayfarer on camera at the 2023 Hunter Hotel Investment Conference in Atlanta this week (Mar 23), Wyndham Hotels and Resorts’ President and CEO, Geoff Ballotti, said rapidly outpacing initial growth expectations, the developer-driven brand caters to the white-hot extended-stay market, which contin
Skift Blog
MARCH 23, 2023
Skift Take: Amsterdam is trying to find a balance between its international reputation as an open and free city and resident quality of life. As it pursues its objective, it will have take on some restrictive measures in the Red Light District that run the risk of challenging its reputation.
Hotel Management
MARCH 23, 2023
Guests on Virgin Australia ’s first flight to Samoa in three years received a friendly welcome home this week (Mar 21), with the flight operated by a proud Samoan crew. Sydney-Apia services commended on March 21 and Brisbane flights on March 23, with both routes operating up to two return flights a week on the airline’s Boeing 737-800 aircraft. The all-Samoan cabin crew and First Officer warmly greeted guests, who were treated to a traditional song during the flight and cultural welcome upon lan
Hotel News Resource
MARCH 23, 2023
A host of banking issues is complicating matters for the Fed, but are there silver linings for commercial real estate?
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
eHotelier
MARCH 23, 2023
By implementing these strategies, hotels can attract talented individuals to their commercial roles and differentiate themselves from their competitors in the industry.
Hotel Business
MARCH 23, 2023
“Cautious optimism” seemed to be the phrase of the day at the 34th annual Hunter Hotel Investment Conference, held at the Atlanta Marriott Marquis, as the hospitality industry looks ahead. That was certainly the case during the “A View from Top” session when Julie Arrowsmith, president/interim CEO, G6 Hospitality; Geoff Ballotti, president/CEO, Wyndham Hotels & Resorts; Larry Cuculic, president/CEO, Best Western Hotels & Resorts; Elie W.
gcommerce
MARCH 23, 2023
March is International Women’s Month, with International Women’s Day being celebrated on March 8th. With a company makeup where 51% identify as female and are led by numerous women, March is an important month for us. To celebrate the occasion, we collaborated with four female leaders in the company to learn from their experiences and perspectives on what being a female leader is all about.
Cloudbeds
MARCH 23, 2023
These days, more consumers are going online to make purchases, and travel is no exception. However, booking a trip online is much different from purchasing other products like clothing and electronics. For travelers, there’s a lot riding on vacations, including money, well-being, and precious leisure time. Moreover, a hotel room can’t be returned if it doesn’t meet expectations.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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