Sun.Nov 12, 2023

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Tripadvisor Laid Off 4% of Its Workforce and More Cuts Are on the Way

Skift Blog

Skift Take: You can see Tripadvisor's priorities crystal clear in where its restructuring occurred. Hotel metasearch took the heaviest hit, and Viator was impacted the least.

Dining 314
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Safemark Named Official Distributor of Indel B Minibars Across US and Canada

Hospitality Net

Safemark, the dominant provider of electronic safes to the global hospitality industry, is pleased to announce an exclusive partnership with Indel B to distribute their line of award-winning minibars in the US and Canada.

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This Thanksgiving Could Be the Busiest for U.S. Air Travel in 18 Years

Skift Blog

Skift Take: Looks like it will be harder for Americans to escape Thanksgiving travel delays.

Travel 326
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Torrens University and TFE Hotels Nurture Future Hotel Leaders

Hospitality Net

In an alliance designed to retain and nurture top talent in hospitality, Torrens University Australia, and long-time partner, TFE Hotels, have launched a custom short-course portal, giving TFE team members the ability to earn micro-qualifications as they complete their university coursework. In turn, Torrens University hospitality students will have access to real-world internships across TFE’s 48-strong Australian hotel network, which includes the only Australian entry in the World’s 50 Best Ho

Hotels 261
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Guest Author – Jay Remer – AKA “Canada’s Etiquette Guy” and His Excellent Book – The 6 Pillars of Civility

Hotel Financial Coach Blog

Complimentary Discovery Call – [link] Video Course Links: [link] [link] On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Financial Leadership Workshops Keynote and Breakout Speaker 415 696 9593 – Cell or Text Read a Story About How I […] The post Guest Author – Jay Remer – AKA “Canada’s Etiquette Guy” and His Excellent Book – The 6 Pi

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Hotel Construction Pipeline Growth in Asia Pacific, Excluding China, Remains Steady at Q3 Close

Hospitality Net

In the recently released Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), Asia Pacific’s total construction pipeline, excluding China, continued to show steady year-over-year (YOY) growth to end the third quarter of 2023 at 1,929 projects/398,199 rooms, up 3% by projects YOY.

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How Generative AI Maximizes the Direct Channel with Tata Crocombe

Hospitality Net

The public debut of ChatGPT in late 2022 and the subsequent hype cycle throughout the first half of 2023 certainly spurred a lot of thought from hoteliers about to use these large language models (LLMs) to improve the hotel business on multiple fronts – the onsite experience, BOH efficiencies, recruitment and, for today’s case, getting guests to book direct in lieu of third-party channels.

Business 201
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How to generate 8 must-have hotel reports with a cloud property management system

Hotelogix

Call them hotel reports or hotel management system reports, they help you gain insights on your hotel business so that you can make data-driven decisions. However, without a hotel property management system, it would be next to impossible to extract those reports manually. So, in this case, it is highly advisable to adopt a smart cloud-based hotel property management system that would help with hundreds of accurate reports on every aspect of your hotel operations.

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Build intelligent operations and let data drive direct bookings

Hospitality Net

In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Patrick Norton, VP of Sales and Marketing at Brittain Resorts & Hotels, discuss how building guest profiles is a journey — a journey hoteliers need to take if they want to reduce their reliance on OTAs and stay competitive. Norton also champions data-driven tech stacks, explaining why they not only prevent hoteliers from falling behind the competition but serve to support a more productive staff.

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Apaleo Achieves SOC 2 Type 2 Certification, Elevating Enterprise Readiness and Security Standards

Hospitality Tech

SOC 2 certification is important for businesses that rely on third-party service providers to handle sensitive data, including financial information, customer records and intellectual property.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Radisson debuts in Reunion Island with the opening of Radisson Hotel Saint Denis

eHotelier

Radisson Hotel Group marks its debut on the tropical island of Réunion with the opening of Radisson Hotel Saint Denis. The Group now boasts a portfolio of six hotels across three Indian Ocean islands, including Mauritius and Madagascar, in this popular and captivating region.

Hotels 52
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Bites, 7shifts Partner to Improve Employee Training

Hospitality Tech

Bites' expertise for Gen Z frontline employees to provide “training experiences that are easily consumable by employees”, says Dave Ganton, VP of Partnerships at 7shifts.

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Extended Stay America opens newest premier suites property in San Marcos

eHotelier

Extended Stay America®, the leading mid-priced extended stay hotel brand family in the United States with more than 700 hotels, announced today the opening of the Extended Stay Premier Suites – San Diego – San Marcos, located in San Marcos, California.

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Scott Lawton Named CEO of Uncle Julio's

Hospitality Tech

Lawton will continue as CEO of bartaco in addition to assuming the responsibilities of CEO of Uncle Julio's. RJ Thomas was named President and Chief Operating Officer.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The Jewel of Waikiki welcomes Hospitality Veterans to Hotel and Restaurant Teams

eHotelier

ESPACIO, The Jewel of Waikiki, today announced the appointment of two industry veterans as General Manager and Food and Beverage Manager. Gerald Glennon has been named General Manager of ESPACIO The Jewel of Waikiki and Wes Zane has joined as Food and Beverage Manager, ushering in a new era of world-class service and hospitality at the boutique hotel and Mugen, its award-winning fine dining restaurant.

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Noodles & Company Hiring for New CEO

Hospitality Tech

Former Panera Bread President Drew Madsen appointed as Interim CEO after Dave Boennighausen departs the company.

Hiring 52
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Mayssam Abdulkhalek appointed Resort Executive Wellness Chef at Zulal Wellness Resort by Chiva-Som in Al Ruwais

eHotelier

Zulal Wellness Resort by Chiva-Som has announced the appointment of Mayssam Abdulkhalek as the new Resort Executive Wellness Chef. With more than a decade of culinary experience in the luxury wellness space, Chef Mayssam aims to further enhance the significant wellness cuisine offering at the resort.

Resorts 52
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Ruby Slipper Promotes Lakeisha Britten to Regional Director of Operations

Hospitality Tech

Regional Director of Operations Jason Synakiewicz is relocating to continue his career in Denver.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Luxury travel enters the DIGITAL ERA with Essentialist’s NEW Innovative Travel Concierge

eHotelier

Essentialist, the sophisticated members-only travel service specializing in bespoke trips around the globe with the highest level of personalization, unveils its latest technology with the launch of a new smartphone app for members. Unlocking the extraordinary promise of being able to deliver uniquely customized trips with unheard-of turnaround times thanks to a unique combination of technology and exclusive content and data.

Travel 52
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Booking.com to compensate not all hotels over delayed payments

Hospitality Today

OTA apologizes to partners left out of pocket, but those told they do not qualify for compensation say it adds insult to injury

OTA 45
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Tourism’s importance for growth highlighted in world economic outlook report

eHotelier

Tourism has again been identified as a key driver of economic recovery and growth in a new report by the International Monetary Fund (IMF). With UNWTO data pointing to a return to 95% of pre-pandemic tourist numbers by the end of the year in the best-case scenario, the IMF report outlines the positive impact the sector’s rapid recovery will have on certain economies worldwide.

Tourism 52
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Chipotle Founder to Launch Automated Restaurant

Hospitality Tech

Kernel is expected to open its first location in New York City next year.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Vital Elements for a Success Hotel Branding | Hotel Marketing

Belza

Vital Elements for a Success Hotel Branding | Hotel Marketing

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How to spot greenwashing when booking a hotel

Hospitality Today

Some hotels are still hiding behind labels such as ‘eco-hotel’ or ‘planet-friendly’ despite being far from sustainable

Hotels 40
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How To Get Corporate Guests For Your Hotel

Hotelogix

Business travel has always been an important source of revenue within the hospitality industry and it continues to grow each year. Annually, there are more than 462 million domestic business trips in the United States alone and this number is expected to rise to around 500 million by 2022. Globally, business travel is expected to grow to an estimated $1.6 trillion by 2020.

Hotels 52
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How modern air travel got so miserable

Hospitality Today

A legal scholar explains how air travel became "The Hunger Games" - and why it wasn't always this way

Travel 40
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Kuala Lumpur’s MOV Hotel sees a 60% boost in revenue with STAAH

STAAH

Learn how this boutique city hotel maximised occupancy and revenue while enhancing guest experience as it reopened after Covid. Inspired by what moves you, MOV Hotel is a boutique hotel situated in the heart of Kuala Lumpur that centres its services and amenities around the comfort and aspirations of business and leisure travellers. Strategically located in between Jalan Alor – Kuala Lumpur’s most famous hawker food street, and Changkat, Bukit Bintang’s most popular after-hours F&B and enter

Revenue 57
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Booking.com settles Italian tax dispute

Hospitality Today

The OTA welcomed the deal in a statement and agreed to pay about Euro 94 million to settle a tax dispute in Italy

OTA 40
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How influencer content is reaping rewards for travel companies

Hospitality Today

New study analyzes the typical profile, expectations, and results driving social marketing success in travel

Travel 40
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Four ways to increase hotel ancillary revenue

Hospitality Today

Encouraging guests to purchase added services can also improve their experience at your hotel

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.