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Guests will have exclusive access to luxury amenities including a pool, spa, steam room, theatre, leisure lounge room, gym, as well as direct access to the precincts hotels, entertainment and dining options, including Sokyo, Fat Noodle and Cherry, Sky Deck, and a state-of-the-art Event Centre.
InterContinental Brisbane Suite The hotel transformation is part of ISPT’s vision to reimagine the Elizabeth Street precinct into “a vibrant hub, where world-class tourism, entertainment and dining seamlessly integrate into Brisbane’s CBD”.
AI is transforming hotels through personalisation, automation, and predictive analytics, enhancing guest experiences and operational efficiency while addressing ethical challenges for a competitive, tech-driven future. AI also is transforming back-of-house operations.
Mike zkan, founder/CEO, Kitchenless , is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers. Once thawed, they can be heated and cooked in the Kitchenless device, offering a fast and convenient dining solution.
NEW YORK (October 29, 2024) – SevenRooms , the leading CRM, marketing and operations platform for the hospitality industry, today announced its strategic partnership with Curator Hotel & Resort Collection (“Curator”) , a distinct collection of more than 100 independent hotels and resorts across the United States.
Technologies like chatbots, predictive analytics, and recommendation engines are leading the way in changing how hotels operate and connect with their customers. They sift through data to suggest things like local attractions, personalized dining options, or upgrades that align with a guests tastes.
Sullivan brings over 25 years of experience leading hospitality teams including as Chief Operating Officer at Lotus Dining Group, The Grounds Group and Solotel, and shares a committment to forging strong relationships with local producers and reducing food waste. The company’s approach to hospitality resonates deeply with me.
While better than operating without data, this approach is reactive and inefficient, resulting in missed opportunities. In this article, we explore what decision intelligence is and the transformative effect it’s bound to have across demand optimization, segmentation, operations, and training and enablement.
Owners are seeing the value in mixed-use developments in maximising returns, and dual-branded developments in delivering greater operational efficiencies, writes TFE Hotels Director of Development, John Sutcliffe. This sits alongside a thoughtful mix of wellness and beauty offerings, and boutique shopping.
Culinary Director, Mitch Orr, will oversee Studio Paskin venues The Palomar, The Mulwray, and Jacob the Angel as well as rooftop bar Monica, in-room dining and events. Yadav brings expertise in bleisure tourism, hotel operations, commercial strategy, and guest experience.
The full-scale renovation includes plans for redesigned guest rooms and function spaces, innovative dining experiences, and the development of a new grand ballroom to host 880 guests with a large dance floor. Navarra said the partnership with La Vie Hotels and Resorts represents a defining moment in the evolution of the Visy Dior brand.
Alessia Meli brings to the role over two decades of expertise in the global hospitality and luxury dining industries, with a background shaped by both European and American influences. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex She holds a law degree.
The 377-room hotel, located in the heart of Adelaide’s city centre, will continue to operate under Hilton management until June 2026. Amora has engaged Cottee Parker Architects to undertake a AU$60-million-dollar refurbishment of the property which will span guest rooms, dining venues, wellness areas, and event spaces.
For instance you can offer exclusive experiences unavailable through standard bookings, such as private dining or VIP amenities. However, its success lies in the tools you engage to provide this service so it does not hinder hotel operations and take your staff away from focusing on delivering an exceptional guest experience.
Managing a hotel isnt just about filling rooms; its about making your systems and operations work together seamlessly. 1) PMS + channel manager = real-time peace of mind Your Property Management System (PMS) is your operational command centre. With all these moving parts, how do you deliver that perfect guest experience ?
For hotel operators seeking to boost profitability, ancillary revenue is a key focus in 2025. Themed dining events, branded F&B products or package deals can encourage guests to dine in-house. Boost hotel profitability in 2025 by tapping into ancillary revenue streams.
This is an exciting milestone for Accor as we continue to expand our presence in the Pacific, said Accor Chief Operating Officer in the Pacific, Adrian Williams. These three properties are well-loved by locals and visitors alike, and we are thrilled to bring them into the Accor family.
The transformation includes redesigned guest rooms, a modernized lobby, 14,000 square feet of reimagined event spaces – including the cutting-edge Sonesta Work Suite – and four distinctive dining venues offering a variety of curated culinary experiences.
While it’s crucial to avoid being overwhelmed with too much detail, it’s equally important to emphasize what makes your establishment unique – it could be your prime location, unique brand elements or extensive dining options. To further streamline your operations and expand your reach, integrate MeetingBroker.
The 140-room Novotel Sydney Cabramatta, located within the Cabra-Vale Diggers precinct, will be operated by Signature Hotel Management Group under the globally recognised midscale Accor brand. The hotel, which will feature a resort-style pool, gym, and signature dining, aims to deliver a destination for leisure, business and events.
Ensuring that both properties retain and strengthen their position as the most exceptional luxury hotels in their respective cities, the Group is unveiling new and enhanced offerings incorporating new elegant guest accommodation designs, and the introduction of exciting dining and wellness experiences.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/11/2025 SURVEY: 70% of American Travelers Want to Skip the Front Desk A new U.S.
LHG appoints Chief Operating Officer Kevin Robinson has taken up the position of Chief Operating Officer at Langham Hospitality Group (LHG), effective 14 April 2025. Robinson will report directly to van den Oord and lead day-to-day operations across the Group. Robertson brings a passion for local produce and sustainable dining.
In operations since 2015, Acappella Suite Hotel stands amidst the dynamic landscape of Selangor, Malaysia. On-site facilities include a gymnasium, swimming pool, dining and function spaces. The Malaysian hotel saw a 125% increase in direct bookings in six months since moving to STAAH.
There will be over 510sqm of modern conference and event spaces, including a ballroom with capacity for 250 people, in addition to a 130-seat all day dining restaurant and pool. Separate to the hotel operations, the mixed-use development will also include nine luxury residences above the hotel on Levels 10 to 12.
Integration of Advanced Technology: The adoption of smart technologies is enhancing operational efficiency and guest satisfaction. This is especially true in luxury and lifestyle hotels, where research shows that people will actually travel just for a dining experience. We dont believe in a one-size-fits-all attitude to F&B.
Digital Key is a win-win because it’ s as much about operational efficiency as it is about improving guest satisfaction.” The Salto Space integration is already live at YUST, a Belgian hospitality brand that combines short and long stays in a unique hybrid model. Improved security : n o more lost keys.
“The stunning Snowy Mountains is a spectacular destination to explore all year round, and with travellers increasingly keen on domestic travel in the current climate, we are excited to add this unique property to our expanding portfolio,” said Minor Hotels Australasia Chief Operating Officer, Craig Hooley.
The inn currently features a full-service spa, indoor pool, meeting and event space, fitness center, game room and on-site dining. Plans for repositioning will include refreshed interiors, enhanced amenities, elevated dining and curated programming.
It marks the first time Marriott International has partnered with a white-label operator in ANZP, a strategic move that presents an opportunity to drive further growth in the region. “We’re An all-day dining venue, with seating for up to 100 guests, is expected to open in early 2026. For us, as a company, it’s a big step forward.”
From Fish Bar’s fresh, locally sourced seafood with a sunset backdrop to Goji Kitchen’s fusion of Indo-Fijian and Asian cuisine, we take pride in delivering authentic, high-quality dining experiences. Whether it’s casual beachfront dining or a special occasion meal, our culinary team creates memorable experiences.
With operating costs at an all-time high, following recent National Insurance hikes and changes to the Employment Bill, hoteliers can’t afford to let valuable F&B space sit underused. The system also enables hotel and pub staff to push personalised dining promotions, such as Valentine’s Day specials to afternoon tea experiences.
With so many core processes now informed by AI, hoteliers must bring these capabilities into the heart of their operations: the property-management system. Leveraging AI “agents” as intuitive collaborators will enable hotel operators to learn new information, adjust their approach to problem solving, and take immediate action.
Fully funded by Plenary Group and operated by IHG under the Crowne Plaza brand, the 200-room hotel is slated to be completed and operational in early-2026. The hotel is part of a $250 million mixed-use precinct by Plenary Group, which will feature retail and dining destinations.
When Maybourne Hotel Group opened the company’s first property in Los Angeles in 2023, it firmly upped the accommodation ante in Beverly Hills, bringing European luxury style and epic dining just steps away from Rodeo Drive. The Maybourne Beverly Hills is one of the most exciting new hotels in Los Angeles.
On completion, the upscale lifestyle hotel, located in the heart of Surfers Paradise, will feature 202 guest rooms, an all-day dining restaurant, AC Store, AC Lounge and bar, swimming pool, gym, and a 120-person meeting and events space. “We
In his new role, Wittman will oversee the strategic direction of the company’s F&B operations, with a focus on elevating offerings, enhancing guest experiences and driving revenue growth across the portfolio. Stephen is a key member of our leadership team,” said Ted Peters, SVP, food & beverage operations, Remington Hospitality. “In
With 107 elegantly designed rooms and suites, award-winning spa experiences, riverside dining, and unique local offerings like sunrise alms-giving and scenic river cruises, RatiLanna offers something truly special. STAAH helped the RatiLanna team simplify operations overnight.
With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.
Each hotel is equipped with well-appointed rooms, banquet facilities, dining options and wellness centres, ensuring a comfortable and memorable stay for guests. STAAH’s tools helped standardise booking operations, enhance OTA performance and establish a tech-forward approach to revenue management. Their solution: STAAH.
We now offer options to cater to every budget and type of traveller from overnight campsites for hikers and caravaners, to premium accommodation and dining for luxury travellers enabling us to showcase this incredible destination to a diverse cohort of visitors.
Often hoteliers find it challenging to move systems; because it’s so disruptive to business operations. We’re implementing things in a phased way to try and ensure seamlessness for the operations team. People are more value-driven, waiting for that last minute deal, whichever end of the market youre operating in.
This will follow a short transitional period during which the hotel will remain operational. The luxury hotel will feature signature dining, a bar, fitness studio and a Nordic wellness spa with a traditional Finnish sauna, blending timeless elegance, unforgettable experiences and culinary mastery for guests throughout their stay.
Described as a “nature-inspired property”, delivered in partnership with Melbourne-based developer Riverlee, the 277-room hotel features biophilic design principles, including more than 7,000 plants, reclaimed timber and materials and sustainable features such as shower timers and operable windows.
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