SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 52

Operations Management OTA Hotels 52

Intelity

MARCH 16, 2023

Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests.

Upsell 67

Upsell Events Hotels Revenue 67

STAAH

APRIL 23, 2024

Hoteliers are increasingly turning to sophisticated software solutions to streamline their operations and gain a competitive edge. From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams.

Revenue Management 88

Revenue Management Revenue Ancillary Revenue Management 88

Intelity

JUNE 22, 2023

Optimize Dining Expenses By deploying a guest management operations platform that analyzes hotel guest data , managers can determine which guests prefer which food items during which periods of time throughout a day or week. Here are four ways hotel technology can offer a profitable return on investment, while maximizing revenue.

ROI 72

ROI Revenue Dining Hotels 72

SiteMinder

MAY 2, 2024

Ideally situated at the heart of the thriving tourism hotspot, City Oasis offers spacious comfortable rooms equipped with a kitchenette, free WiFi, an award-winning lagoon style pool, tropical BBQ area, dine-in restaurant, and free access to the nearby gym and memorial baths.

Upsell 52

Upsell Small Business Revenue Dining 52

Intelity

APRIL 18, 2023

Ask your staff to recommend your best bottle during their next dining interaction. Use this opportunity to personalize their stay while upselling to drive a little additional revenue to your property. This will make their workday run more smoothly while providing an upsell for the property.

Upsell 82

Upsell Hotels Services Revenue 82

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Ancillary Revenue 59

Ancillary Revenue Revenue Events Services 59

Amadeus Hospitality

MARCH 5, 2024

Beyond enhancing the customer experience, travel sellers are empowered to upsell additional services and personalize their offerings with room preferences, flexible dining, spa and fitness options, additional activities, and experiences to maximize returns.

Revenue 59

Revenue Upsell Travel Hotels 59

SiteMinder

MAY 6, 2024

Streamline operations by integrating with your existing systems and automating tasks. The best booking engines help generate bookings, true, but they should also enable a seamless guest experience, optimising revenue, and streamlining operations.

Motels 52

Motels Hotels Operations Upsell 52

SiteMinder

SEPTEMBER 6, 2023

Operational efficiency : Knowing you have a full house can streamline other operational decisions, from staffing levels to food and beverage orders. Many hotels are still operating on an inventory allocation model. This not only impresses the guest with your tech-savviness but also streamlines operations.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Hotel Business

NOVEMBER 27, 2023

With this fast-growing adoption, it’s no wonder voice tech is also becoming a key piece of the hospitality tech stack as well: Over half of hotel operators already offer or plan to add voice-controlled devices to guestrooms this year. Voice-enabled smart speakers allow hotel operators to upsell services to generate new revenue.

Business 64

Business Services Operations Upsell 64

Intelity

JULY 11, 2023

By implementing the right tech, hotels can impress guests, streamline operations, and drive non-room revenue. An app can track the most common types of guest requests, dining metrics and which menu items are the most popular, and how often they’re using the app to communicate with hotel staff.

Upsell 63

Upsell Hotels Shopping Consumer 63

SiteMinder

FEBRUARY 29, 2024

This training covers a wide range of areas including customer service, communication, problem-solving, and operational management. To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management.

Hospitality 52

Hospitality Services Hotels Events 52

Catala Consulting

JULY 30, 2023

By using outsourced revenue management, resorts can focus more on their core operations while still enjoying the benefits of sophisticated revenue management strategies. Such services might include dining, spa services, on-site entertainment, or event fees.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

Hotelier Magazine

JANUARY 24, 2024

We used to take out ads in the newspaper and Yellow Pages,” says Edward Keenan, vice-president, Resort Operations for Clique Hotels & Resorts, of early efforts to attract guests. He says the systems also provide an opportunity for upgrades, cross-sells or upsells, which might include a better room or a deal on a spa package.

Business 59

Business Hospitality Email Marketing Management 59

Hotel Operations

JULY 21, 2023

We might be entering the golden era of hotel operations , but that doesn’t mean success will come by itself. But what’s new now is the amount of data really that’s available to hotel operators. But what’s new now is the amount of data really that’s available to hotel operators.

Resorts 52

Resorts Revenue Revenue Management Business 52

SiteMinder

SEPTEMBER 6, 2023

Once a booking is made, automated emails kick in, confirming the reservation and even suggesting add-ons like room upgrades or dining options. Advantages of implementing an online hotel booking process From streamlining operations to enhancing the guest experience, there are many advantages to an online booking system for hotels.

Hotels 98

Hotels Revenue Occupancy Services 98

Inn Quest

JUNE 8, 2023

Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations. Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations.

Hospitality 54

Hospitality Upsell Services Operations 54

Boutique Hotel News

NOVEMBER 2, 2022

Just like Netflix recommends programmes to watch, hotel upsells can now be driven by real-time data decisions. It’s understandable – most hotels operate using legacy systems and a tech stack that is disjointed at best. . Promotional messaging including complementary products. One shopping basket , no matter what you’re buying.

Retail 52

Retail Shopping Services Consumer 52

Little Hotelier

MARCH 20, 2023

Hotels can take the same approach to selling rooms, upselling guests, and selling extras. A chatbot works as a virtual booking assistant, operating particularly well when faced with frequently asked questions (FAQs). Operating for nearly a decade, HiJiffy is rated 9.3/10 How effective is a hotel reservation chatbot?

Hotels 64

Hotels Consumer Operations Services 64

Hotel Business

MAY 11, 2023

From tailored room amenities and services to activity recommendations and dining options, AI-driven personalization will lead to a more customized and enjoyable hotel stay for guests. This will result in more efficient hotel operations and improved overall service quality.

Hotels 64

Hotels Services Upsell Marketing Strategy 64

SiteMinder

AUGUST 29, 2023

Independent hotels often operate with a unique charm and personalised touch, setting them apart from larger chains. Food and beverage services : From elegant on-site restaurants to casual cafes and bars, food and beverage services offer guests the convenience and pleasure of dining without leaving the hotel. Built-in upsell management.

Ancillary Revenue 52

Ancillary Revenue Revenue Hotels Services 52

Social Hospitality

JULY 25, 2022

And this seems to be just the beginning of a new era in the way food business owners operate. Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. Chatbots & Operations. The Importance of Technology in Food Businesses. Choose Your Location Wisely.

Upsell 147

Upsell Business Sales B2B 147

Cloudbeds

FEBRUARY 28, 2024

We’ll also show you how to harness this powerful technology to capture more reservations, streamline booking processes, save time and costs, and increase guest satisfaction – whether you operate a hotel, hostel, motel, B&B, or vacation rental company. What is a hotel reservation system? Many third-party sites don’t offer this flexibility.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

SiteMinder

NOVEMBER 14, 2023

Typically available at medium to large hotels, room service operates much like a restaurant, but with the added benefit of delivering directly to a guest’s door. Whether it’s breakfast in bed, a midday snack, or a late-night feast, room service means that guests can enjoy a seamless dining experience at the press of a button.

Services 59

Services Dining Hotels Revenue 59

Hotel Business

NOVEMBER 15, 2022

expands upon our flagship hotel PMS to deliver a complete technology suite that features the core platforms that a hotel needs to operate. Hotels can deliver better service with a fully mobile platform, robust automation, mobile guest check-in and automated upsells that drive ROI. Stayntouch 2.0 Stayntouch 2.0 Stayntouch 2.0

Scale 52

Scale Upsell ROI Management 52

SiteMinder

AUGUST 30, 2023

Here’s why they’re beneficial: Revenue diversification Hotel packages allow you to diversify your revenue streams by upselling various services and amenities. Whether it’s spa treatments, dining experiences, or exclusive tours, these packages encourage guests to spend more, boosting your overall revenue.

Hotels 98

Hotels Revenue Services Business 98

StayNTouch

NOVEMBER 16, 2022

Automating channel management can save enormous amounts of time and money, but it can also minimize instances of overbooking, which can strain operations and alienate guests. A channel manager is also an important hub for customer data and business intelligence. Explore Our Guest-Centric Cloud PMS and Contactless Technology.

OTA 52

OTA Hotels Revenue Overbooking 52