Inn Quest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. Efficient front office operations are crucial for guest satisfaction as they set the initial impression.

Operations 88

Operations Management Revenue Revenue Management 88

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. “Our

Operations 98

Operations Revenue Hotels OTA 98

Inn Quest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. The Impact of Inventory Management on Hotel Operational Costs Inventory management directly impacts a hotel’s operating costs in several ways.

Management 87

Management Overbooking Revenue Hotels 87

Catala Consulting

MAY 17, 2024

Cross-Selling Hotel Amenities Beyond room upgrades, reception staff can also promote other hotel amenities such as spa services, dining options, and local tours. Reception staff must be trained to manage reservations dynamically, accommodating walk-ins and overbookings in a manner that optimizes room availability and revenue.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

SiteMinder

SEPTEMBER 6, 2023

Operational efficiency : Knowing you have a full house can streamline other operational decisions, from staffing levels to food and beverage orders. Many hotels are still operating on an inventory allocation model. By synchronising room availability across all distribution channels, you eliminate the risk of overbooking.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Social Tables

SEPTEMBER 21, 2023

Hosting an event at your restaurant can be as simple as renting out a spare dining room, repurposing unused space, or turning the dining room into a stage for local entertainers. Restaurants are highly sought-out venues for many events, from corporate meetings to private gatherings, casual parties, and fine dining affairs.

Events 88

Events Dining Services Accommodation 88

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Inventory and supplier management Efficiently managing inventory for dining, bars, and room amenities is vital yet challenging.

Management 59

Management Hotels Revenue Management Occupancy 59